Coinmama vs Ascendex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coinmama and Ascendex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coinmama

Ascendex

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Coinmama is ideal if:

Effortless for beginners — Streamlined, no-frills interface lets you buy crypto and send it straight to your own wallet in just a few taps.
Global and flexible — Available in nearly 190 countries with a wide range of local payment methods to suit diverse needs.
Built for safety and autonomy — Non-custodial model means you always control your funds, supported by robust regulatory compliance and encryption.

Ascendex is ideal if:

Versatile trader tools – Offers both beginner-friendly and pro-grade interfaces for spot, margin, futures, staking, copy trading, and yield farming.
Passive-earning focus – Multiple earning paths available (staking, DeFi yield, OTC, Invest programs), ideal if you want crypto to work for you passively.
Robust performance engine – High-throughput tech, advanced analytics, and mobile support make it ideal for active or institutional traders needing speed and reliability.

Coinmama isn’t ideal if:

Not for advanced traders — Lacks tools like charts, limit orders, and margin trading, making it unsuitable if you need sophisticated trading features.
Limited crypto variety — Offers a relatively small selection of coins, which may frustrate users looking for broader portfolio options or niche tokens.
No built-in wallet or phone support — You must use your own external wallet for storage, and customer support lacks direct phone access for urgent communication.

Ascendex isn’t ideal if:

Regulatory uncertainty – Lacks formal licensing in many regions, meaning oversight and user protections may be limited.
Customer service concerns – Some users report slow or unhelpful support, particularly for withdrawals or issue resolution.
Past security breach – A significant hack occurred, which may worry users who prioritize platforms with a flawless security record.

Fees & Total Costs

Spot Maker/Take

Coinmama doesn’t operate with traditional maker/taker tiers based on order book liquidity—instead, it charges a flat commission plus a built-in spread, with loyalty-based fee reductions (up to around 25% off) for users who reach certain cumulative spending thresholds over time.

Spot trading fees follow a tiered VIP structure based on your 30-day trade volume and holdings of the native ASD token; larger volume or ASD holdings unlock lower maker and taker rates, especially for major market-cap pairs.

Futures/Derivatives

Coinmama currently does not offer futures, margin, or derivative trading, so there are no related maker, taker, or funding costs involved.

Futures (perpetual) trading uses its own VIP-based fee tiers—maker fees can be as low as around 0.02%, takers around 0.05%—and funding payments occur every eight hours to align perpetual contract prices with spot.

Average Spreads on Liquid Pairs

While specific spread numbers aren’t publicly listed, Coinmama embeds a markup—commonly known as a spread—within the quoted rate on top of its commission, meaning any trade price you see already includes a buffer above market mid-price.

Liquid pairs like BTC/USDT and ETH/USDT exhibit tight spreads thanks to deep order books and efficient matching, making execution cost minimal beyond standard fees.

Fiat Deposits & Withdrawals

You can fund your account via bank transfers (SEPA, SWIFT, Open Banking) or card/e-wallets (Visa/Mastercard, Apple Pay, Google Pay, Skrill), with free options for some bank channels and a percentage-based “express fee” for cards and wallets; Fiat withdrawals are sent back to your original payment method, typically taking one to several business days to process.

You can fund via credit/debit card or bank transfers through third-party processors; while deposits are quick, they may include a dynamic processing fee; withdrawal options and speeds depend on your local banking rails and chosen method.

On-chain Withdrawals

Crypto withdrawals to your own wallet are facilitated without extra platform fees, but actual network fees apply and depend on the blockchain (e.g., Bitcoin, Ethereum, Tron), varying dynamically with network congestion and gas rates.

BTC, ETH, TRX, etc.)

Hidden Costs

Additional implicit costs may come from currency conversion if using non-fiat-native methods or local currency—plus small surcharges for instant payments through certain methods—while there are no inactivity fees and identity verification is required but generally included as part of the signup process, not as a premium service.

Implicit costs may arise from conversion markups when buying crypto with fiat, inactivity penalties, or optional fast-track identity verification services, so even if explicit fees are low, these can add to your total cost.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of Bitcoin, the price you pay includes Coinmama’s commission and built-in spread, and sending that BTC to your wallet means you’ll also incur the standard blockchain network fee—but there are no surprises beyond the displayed total at checkout.

When you convert €500 into BTC, costs include the processing spread from fiat to crypto, the trading fee on your spot purchase, and any withdrawal network fee—so the net BTC received will be noticeably less than the €500 equivalent due to layered transaction components.

Crypto Offering & Trading Features

Number of Coins & Pairs

Coinmama offers over 40 cryptocurrencies in total, including around 19 of the top 30 by market cap. Its top-20 by volume mainly include familiar names like Bitcoin (BTC), Ethereum (ETH), Tether (USDT), BNB, Solana (SOL), XRP, and others, ensuring exposure to the most traded assets.

AscendEX supports over 200 to 300 cryptocurrencies across more than 200 trading pairs, with the most liquid top 20 pairs typically dominated by BTC, ETH, USDT, and popular large-cap and DeFi tokens if ranked by volume.

Product Range

Coinmama focuses exclusively on spot purchases and simple swaps—offering no margin, perpetuals, options, ETFs, staking programs, loans, copy trading, grid bots, or automatic DCA functionality.

The platform offers spot, margin, and perpetual futures, flexible staking and yield programs, copy-trading for futures, and supports automated strategies such as grid bots and DCA through its API and third-party tools—though options and crypto ETFs are not part of the current offering.

Liquidity

Being a broker rather than an exchange, Coinmama doesn’t display order books or real-time volume data for pairs like BTC or ETH; liquidity is assured through its own inventory, making market depth and 24-hour volumes internal and not publicly shown.

With a reported 24-hour trading volume ranging from hundreds of millions to a couple of billion dollars, BTC/USDT and ETH/USDT markets offer strong depth and tight order books, enabling efficient execution even for substantial orders.

Tools

Coinmama offers none of the typical advanced trading tools—there are no limit, stop, or OCO orders, no alerts, no charting interface, no public API or WebSockets, and no native integration with TradingView for analysis.

AscendEX features a full suite of order types (limit, market, stop, OCO), advanced charting with customizable indicators, real-time alerts, and robust API/WebSocket access—although it relies on its proprietary charting tools rather than native TradingView integration.

Geographic Restrictions by Product

All of Coinmama’s services are globally accessible where regulations permit; no additional products like derivatives or margin are available anywhere, so there are no region-specific product restrictions beyond general country bans.

Certain regions face limitations such as no access to futures or derivatives features—specifically, users in jurisdictions like the United States and China are restricted from using these products due to compliance considerations.

Innovation

Coinmama doesn’t support features like launchpad or launchpool initiatives, nor does it offer flexible or locked earning programs—its current setup remains strictly focused on one-time fiat-to-crypto purchases without ongoing yield products.

AscendEX delivers early access to new token projects via its launchpool platform, and its Earn suite includes both flexible staking options—as well as programs with lock-up periods—giving users choice in how they deploy assets to generate yield.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Coinmama is operated by a regulated company incorporated in Ireland (originally founded in Israel in 2013) and is part of Wellfield Technologies, with its current main base in Vancouver, Canada.

AscendEX operates under AscendEX Technology S.R.L., legally established in Romania, while the broader group includes BMXDM Technology Pte. Ltd. founded in 2018, with headquarters primarily in Singapore.

Licenses/Registration

Coinmama is registered as a Money Services Business (MSB) with the U.S. Financial Crimes Enforcement Network (FinCEN) and also compliant with Canadian regulation under FINTRAC, ensuring proper oversight in these key jurisdictions.

The platform adheres to AML/CTF regulations where required, but does not currently hold formal regulatory licenses such as VASP in most jurisdictions nor EU MiCA authorization.

Custody

Coinmama operates on a non-custodial model—meaning you always control your crypto, as they don’t hold tokens on your behalf—and there is no public proof of reserves, auditing statements, or disclosed cold-storage ratios.

Users’ crypto assets are stored primarily in cold, offline wallets managed directly by AscendEX, supported by a defense-in-depth security model; there’s no publicly disclosed proof-of-reserves audit or specific percentage of assets held in cold storage.

Insurance & Protection Funds

The platform does not advertise any insurance or user fund protection schemes, so users rely primarily on Coinmama’s non-custodial approach for the safety of their crypto holdings.

AscendEX maintains an internal insurance fund drawn from its own balance sheet to cover potential losses in the event of security incidents.

Incident History

Coinmama experienced a data breach in 2019, involving compromised emails and hashed passwords of older accounts; since then, no major hacks or regulatory penalties have been reported publicly.

In December 2021, AscendEX suffered a hot-wallet exploit across several blockchains, but fully reimbursed all impacted users and rebuilt its infrastructure with stronger safeguards.

Risk Controls

Security measures include two-factor authentication (strongly recommended for users), but Coinmama does not currently offer advanced features like address whitelisting, anti-phishing layers, sub-accounts, or granular API permissions.

The platform supports two-factor authentication, device monitoring, anti-phishing alerts, and offers API access with control options and sub-account structuring to help manage risk.

Transparency

The exchange does not provide transparent, publicly available reports like monthly proof-of-reserves, accessible wallet addresses, or service-level agreements for uptime—but emphasizes clarity about its regulatory standing and verification processes.

While offering real-time monitoring and reporting tools, AscendEX does not publish monthly reserve statements, public wallet addresses, or formal service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your Coinmama account using bank transfers, credit/debit cards, and e-wallets (like Skrill or Neteller), as well as regional systems such as Giropay, PIX, and PSE, with minimum amounts usually starting around $5–$20 and daily or monthly maximums tied to your verification level; processing times vary by method, with cards and e-wallets instantly crediting your account and banks typically taking longer.

AscendEX supports depositing fiat through third-party providers such as Simplex, MoonPay, Mercuryo, and Banxa via card or bank transfer, offering fast funding for multiple regions, with specific minimums and maximums varying per provider and region.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Verification is tiered

AscendEX requires identity verification for full platform access; unverified accounts face strict withdrawal caps (such as 0.75 BTC daily), while verified users enjoy much higher limits, with further tiered levels unlocking even greater flexibility.

Withdrawals

Crypto withdrawals are sent directly to your own wallet and incur only the standard blockchain fee; fiat withdrawals return funds through the original payment method, with a minimum typically around $30 and timing dependent on the payout channel.

Withdrawal limits depend on KYC status—unverified accounts are capped at around 0.75 BTC per day, verified users far higher—and users can withdraw via multiple networks (ERC-20, TRC-20, BEP-20, etc.), with processing speed tied to blockchain congestion.

Customer Support

Support is available 24/7 via live chat and email, backed by a rich knowledge base and academy content for self-help—though phone support isn’t offered, allowing generally quick replies and practical guidance.

AscendEX offers round-the-clock support via live chat and email, with a comprehensive help center available for self-service; response times generally fall within reasonable hours though may vary based on query complexity.

Languages & Localization

The platform’s interface is primarily in English, but supports multiple fiat currencies (like €/USD/GBP) for display, and adapts payment options and compliance to match local regulatory requirements across different countries.

The interface supports multiple languages including English, and displays prices in common currencies like EUR and USD; it also tailors functionality—and availability—to comply with regional regulations.

App Quality & Stability

Coinmama operates via a web-based service and does not offer a mobile app; while the website is reliable and regularly updated, there’s no downloadable application to discuss in terms of stability or crash performance.

The AscendEX mobile and desktop apps deliver a polished and responsive experience, receiving regular updates to bolster stability and features, with no widespread reports of performance or crash issues among users.

Experience, Performance & Ecosystem

UX/UI

Coinmama uses a clean, modern web interface that’s highly intuitive—there’s no Lite or Pro toggle, keeping it straightforward and instantly approachable for newcomers who just want to buy crypto quickly.

The platform provides both a streamlined “Lite” interface optimized for newcomers and a feature-rich “Pro” mode tailored for experienced traders, offering intuitive navigation while allowing users to progress as their skills evolve.

Performance

Purchases are generally processed swiftly after payment confirmation, with minimal order latency even during busy periods; KYC processes remain efficient, and there’s little evidence of significant delays during bull runs.

Order execution is generally fast and stable, though sharp market spikes can occasionally lead to slight delays; during bull runs, KYC processing times may lengthen, though the platform scales verification capacity to mitigate backlogs.

Education

Coinmama offers a helpful Academy hub with beginner-friendly articles in English, though it lacks demo trading tools or simulators, and currently doesn’t provide education content in Spanish.

AscendEX hosts an educational hub with articles, investment lessons, and futures tutorials, but it does not currently offer demo trading accounts or Spanish-specific learning modules.

Community

While Coinmama doesn’t host an official forum or Discord, it does run a robust affiliate/referral program with tools and dashboards, fostering a grassroots community of promoters rather than active chat groups.

Users can connect via numerous official Telegram channels across multiple languages and leverage an active referral program that rewards users for inviting others to the platform.

Integrations

The platform remains minimalist with no external integrations—there’s no TradingView, bot support, tax accounting tools, or bookkeeping connectors, keeping the focus purely on one-click fiat-to-crypto purchases.

The exchange offers native TradingView charts and robust API access, enabling integration with third-party bots and tax/accounting tools like CryptoTaxCalculator for portfolio tracking and reporting.

Who Each One Is Best For

This platform excels for buyers who value simplicity and speed, especially beginners; advanced traders seeking analytics, automation, or educational languages beyond English may prefer more feature-rich alternatives.

Beginners benefit from the Lite mode and educational resources, active/pro traders gain from the advanced order tools and integrations, and those focused on passive strategies can leverage the automated tools and referral rewards.