Coinmama vs Coinex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coinmama and Coinex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coinmama

Coinex

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

Yes

United States

yes

Europe

yes

Latin America

yes

India

China

Canada

yes

United Kingdom

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Coinmama is ideal if:

Effortless for beginners — Streamlined, no-frills interface lets you buy crypto and send it straight to your own wallet in just a few taps.
Global and flexible — Available in nearly 190 countries with a wide range of local payment methods to suit diverse needs.
Built for safety and autonomy — Non-custodial model means you always control your funds, supported by robust regulatory compliance and encryption.

Coinex is ideal if:

Privacy-minded traders: you can trade without mandatory KYC up to high limits, offering anonymity while retaining full platform access.
Global assets explorer: the platform supports a wide variety of crypto tokens alongside features like strategic trading (Auto-Invest, Spot Grid), making it great for exploring diverse markets.
Security-focused users: with multi-signature wallets, rigorous cold-storage, and committed proof-of-reserves, your funds benefit from robust protection.

Coinmama isn’t ideal if:

Not for advanced traders — Lacks tools like charts, limit orders, and margin trading, making it unsuitable if you need sophisticated trading features.
Limited crypto variety — Offers a relatively small selection of coins, which may frustrate users looking for broader portfolio options or niche tokens.
No built-in wallet or phone support — You must use your own external wallet for storage, and customer support lacks direct phone access for urgent communication.

Coinex isn’t ideal if:

Strictly fiat-only traders: CoinEx doesn’t support direct fiat deposits or withdrawals; you must use third-party gateways if you want to convert between crypto and traditional currencies.
Regulation-focused investors: It lacks licensing from top-tier regulatory bodies, which may concern users seeking exchanges with clear, formal oversight.
Complete beginners seeking hand-holding: Educational resources and customer service can be less responsive or comprehensive, which may not suit those needing more guidance.

Fees & Total Costs

Spot Maker/Take

Coinmama doesn’t operate with traditional maker/taker tiers based on order book liquidity—instead, it charges a flat commission plus a built-in spread, with loyalty-based fee reductions (up to around 25% off) for users who reach certain cumulative spending thresholds over time.

Spot trading fees decrease as your 30-day trading volume, CET balance, or VIP level increases—higher tiers enjoy lower maker and taker rates, with an extra discount if you opt to pay using the native CET token.

Futures/Derivatives

Coinmama currently does not offer futures, margin, or derivative trading, so there are no related maker, taker, or funding costs involved.

Futures trading applies different maker and taker fees based on VIP status, and while CoinEx doesn’t charge funding directly, perpetual contracts settle funding between long and short positions every 8 hours (or more frequently under extreme conditions).

Average Spreads on Liquid Pairs

While specific spread numbers aren’t publicly listed, Coinmama embeds a markup—commonly known as a spread—within the quoted rate on top of its commission, meaning any trade price you see already includes a buffer above market mid-price.

Although CoinEx doesn’t publish spread figures directly, mainstream spot pairs like BTC/USDT and ETH/USDT generally exhibit tight spreads typical of mid-to-high liquidity venues, making execution costs reasonably competitive for active traders.

Fiat Deposits & Withdrawals

You can fund your account via bank transfers (SEPA, SWIFT, Open Banking) or card/e-wallets (Visa/Mastercard, Apple Pay, Google Pay, Skrill), with free options for some bank channels and a percentage-based “express fee” for cards and wallets; Fiat withdrawals are sent back to your original payment method, typically taking one to several business days to process.

Methods, Fees, Times

On-chain Withdrawals

Crypto withdrawals to your own wallet are facilitated without extra platform fees, but actual network fees apply and depend on the blockchain (e.g., Bitcoin, Ethereum, Tron), varying dynamically with network congestion and gas rates.

Fixed vs Dynamic Fees (BTC, ETH, TRX, etc.)

Hidden Costs

Additional implicit costs may come from currency conversion if using non-fiat-native methods or local currency—plus small surcharges for instant payments through certain methods—while there are no inactivity fees and identity verification is required but generally included as part of the signup process, not as a premium service.

Currency Conversion, Inactivity, Express KYC, etc.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of Bitcoin, the price you pay includes Coinmama’s commission and built-in spread, and sending that BTC to your wallet means you’ll also incur the standard blockchain network fee—but there are no surprises beyond the displayed total at checkout.

If you buy €500 worth of BTC on CoinEx, your total cost comprises the third-party gateway’s currency conversion rate plus its service fee, the spread between buy and sell prices, and the dynamic on-chain withdrawal charge—so the final amount received in your wallet will be less than the gross purchase value due to these combined factors.

Crypto Offering & Trading Features

Number of Coins & Pairs

Coinmama offers over 40 cryptocurrencies in total, including around 19 of the top 30 by market cap. Its top-20 by volume mainly include familiar names like Bitcoin (BTC), Ethereum (ETH), Tether (USDT), BNB, Solana (SOL), XRP, and others, ensuring exposure to the most traded assets.

CoinEx lists over 800 cryptocurrencies and supports more than 1,200 trading pairs, including its most actively traded tokens ranked among the top 20 by volume, which typically consist of mainstream assets such as BTC, ETH, TRX, and a range of emerging altcoins.

Product Range

Coinmama focuses exclusively on spot purchases and simple swaps—offering no margin, perpetuals, options, ETFs, staking programs, loans, copy trading, grid bots, or automatic DCA functionality.

The platform offers a comprehensive set of services—including spot, margin, and perpetual futures (linear and inverse contracts), copy trading, crypto loans, one-click swap exchanges, staking, Auto-Invest plans, and Spot Grid bots—offering flexible strategies across investing and automated trading.

Liquidity

Being a broker rather than an exchange, Coinmama doesn’t display order books or real-time volume data for pairs like BTC or ETH; liquidity is assured through its own inventory, making market depth and 24-hour volumes internal and not publicly shown.

CoinEx maintains solid liquidity, especially on BTC and ETH markets, reflected by consistently vigorous 24-hour trading volume and deep order-book depth that supports efficient execution even during volatile periods.

Tools

Coinmama offers none of the typical advanced trading tools—there are no limit, stop, or OCO orders, no alerts, no charting interface, no public API or WebSockets, and no native integration with TradingView for analysis.

You’ll find a robust toolkit featuring common order types like limit, market, stop-limit, plus advanced modes such as OCO and maker-only, along with real-time alerts, charting, API/WebSocket access, and built-in TradingView integration for sophisticated analysis.

Geographic Restrictions by Product

All of Coinmama’s services are globally accessible where regulations permit; no additional products like derivatives or margin are available anywhere, so there are no region-specific product restrictions beyond general country bans.

While CoinEx is globally available in over 200 countries, certain products like derivatives and copy trading may be restricted in jurisdictions such as the U.S., Canada, Hong Kong, and China due to regional regulatory limitations.

Innovation

Coinmama doesn’t support features like launchpad or launchpool initiatives, nor does it offer flexible or locked earning programs—its current setup remains strictly focused on one-time fiat-to-crypto purchases without ongoing yield products.

The exchange actively innovates with features such as launchpads/pools, flexible versus locked staking options, and strategic products like Auto-Invest and Spot Grid—providing both passive yield and automated market participation tools.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Coinmama is operated by a regulated company incorporated in Ireland (originally founded in Israel in 2013) and is part of Wellfield Technologies, with its current main base in Vancouver, Canada.

The exchange began in 2017 and is operated under the ViaBTC ecosystem, with its legal base and main offices located in Hong Kong.

Licenses/Registration

Coinmama is registered as a Money Services Business (MSB) with the U.S. Financial Crimes Enforcement Network (FinCEN) and also compliant with Canadian regulation under FINTRAC, ensuring proper oversight in these key jurisdictions.

CoinEx holds registration as a Virtual Asset Service Provider (VASP) in certain jurisdictions such as Estonia and complies with applicable regulations, but it does not currently fall under the EU’s MiCA framework.

Custody

Coinmama operates on a non-custodial model—meaning you always control your crypto, as they don’t hold tokens on your behalf—and there is no public proof of reserves, auditing statements, or disclosed cold-storage ratios.

CoinEx uses its own custody infrastructure with both hot and cold wallets, enhanced by multi-signature security. It publishes frequent Merkle-tree-based Proof of Reserves—maintaining a 1

Insurance & Protection Funds

The platform does not advertise any insurance or user fund protection schemes, so users rely primarily on Coinmama’s non-custodial approach for the safety of their crypto holdings.

The platform supports its risk management with a “Shield Fund,” which redirects around 10% of fees into a reserve designed to buffer against extreme or unexpected market shocks

Incident History

Coinmama experienced a data breach in 2019, involving compromised emails and hashed passwords of older accounts; since then, no major hacks or regulatory penalties have been reported publicly.

Since its 2017 launch, CoinEx has maintained a clean security record with no known hacks, outages, freezing of accounts, regulatory fines, or major incidents to date

Risk Controls

Security measures include two-factor authentication (strongly recommended for users), but Coinmama does not currently offer advanced features like address whitelisting, anti-phishing layers, sub-accounts, or granular API permissions.

CoinEx implements strong safety protocols, including two-factor authentication (2FA), address whitelisting, anti-phishing measures, support for sub-accounts, and granular API permission controls, designed to minimize unauthorized access and bolster overall platform security.

Transparency

The exchange does not provide transparent, publicly available reports like monthly proof-of-reserves, accessible wallet addresses, or service-level agreements for uptime—but emphasizes clarity about its regulatory standing and verification processes.

The platform demonstrates transparent practices through monthly reserve updates, publicly verifiable wallets using Merkle trees, and clear communication via announcements—though formal SLA commitments are not prominently outlined.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your Coinmama account using bank transfers, credit/debit cards, and e-wallets (like Skrill or Neteller), as well as regional systems such as Giropay, PIX, and PSE, with minimum amounts usually starting around $5–$20 and daily or monthly maximums tied to your verification level; processing times vary by method, with cards and e-wallets instantly crediting your account and banks typically taking longer.

CoinEx offers fiat deposits through partnerships with eight external providers like MoonPay, Banxa, Simplex, Mercuryo, Paxful, Guardarian, XanPool, and Advcash, enabling methods such as Visa/MasterCard, Apple Pay, UPI, SEPA, bank transfers, Revolut, and PIX. Minimum and maximum order limits vary by provider, and most transactions are completed within around 30 minutes once initiated.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Verification is tiered

CoinEx features progressive verification tiers—from no-KYC to Basic and Advanced levels—with the scope of trading and withdrawal increasing by tier; higher KYC levels unlock significantly elevated withdrawal capacities.

Withdrawals

Crypto withdrawals are sent directly to your own wallet and incur only the standard blockchain fee; fiat withdrawals return funds through the original payment method, with a minimum typically around $30 and timing dependent on the payout channel.

Limits, Times & Networks

Customer Support

Support is available 24/7 via live chat and email, backed by a rich knowledge base and academy content for self-help—though phone support isn’t offered, allowing generally quick replies and practical guidance.

Users can reach support via a 24/7 live chat, email ticket system, and Help Center with detailed FAQs; tickets are submitted from the website footer and responses prioritize accuracy and clarity. Language support and average response times may vary.

Languages & Localization

The platform’s interface is primarily in English, but supports multiple fiat currencies (like €/USD/GBP) for display, and adapts payment options and compliance to match local regulatory requirements across different countries.

The platform operates with native English and supports multiple other languages; fiat values can be displayed in common currencies like EUR and USD, while localized regulatory info may be limited depending on your country.

App Quality & Stability

Coinmama operates via a web-based service and does not offer a mobile app; while the website is reliable and regularly updated, there’s no downloadable application to discuss in terms of stability or crash performance.

CoinEx provides both iOS and Android apps, featuring a clean, intuitive design and access to core functionality. While official crash-rate metrics are not published, user feedback indicates stability with regular updates to enhance performance and usability.

Experience, Performance & Ecosystem

UX/UI

Coinmama uses a clean, modern web interface that’s highly intuitive—there’s no Lite or Pro toggle, keeping it straightforward and instantly approachable for newcomers who just want to buy crypto quickly.

CoinEx offers a clean and intuitive interface with a clear “Beginner” section and more advanced options for experienced traders; while explicit “Lite” or “Pro” modes aren’t labeled, the layout provides a natural progression from simple guides to feature-rich dashboards, making the platform approachable for all skill levels.

Performance

Purchases are generally processed swiftly after payment confirmation, with minimal order latency even during busy periods; KYC processes remain efficient, and there’s little evidence of significant delays during bull runs.

The platform boasts a high-speed matching engine built to handle order execution with minimal delay, and though official latency metrics aren’t public, user feedback suggests trading remains responsive even during volatility spikes; KYC processing tends to scale adequately, though verification backlogs can surface during market surges.

Education

Coinmama offers a helpful Academy hub with beginner-friendly articles in English, though it lacks demo trading tools or simulators, and currently doesn’t provide education content in Spanish.

CoinEx provides robust learning tools including the CoinEx Academy with security guides, glossaries, and crypto fundamentals, plus a full-featured demo trading mode for risk-free practice; Spanish-speaking users are also supported via official Telegram and localized content.

Community

While Coinmama doesn’t host an official forum or Discord, it does run a robust affiliate/referral program with tools and dashboards, fostering a grassroots community of promoters rather than active chat groups.

A strong community is available through official Telegram channels—both English and Spanish—as well as podcast-style livestreams and social media engagement; affiliate and referral programs are integrated too, rewarding users for growing the network.

Integrations

The platform remains minimalist with no external integrations—there’s no TradingView, bot support, tax accounting tools, or bookkeeping connectors, keeping the focus purely on one-click fiat-to-crypto purchases.

CoinEx features native integrations like TradingView for advanced charting, supports Telegram-based trading bots, and its affiliate/referral dashboards assist tracking performance; however, specialized tax or accounting tool integrations are not prominently highlighted at this time.

Who Each One Is Best For

This platform excels for buyers who value simplicity and speed, especially beginners; advanced traders seeking analytics, automation, or educational languages beyond English may prefer more feature-rich alternatives.

The platform suits growth-minded individuals who value a balance of clarity and strategy—newcomers benefit from educational tools and a clean interface, while seasoned traders can leverage demo trading, strategic tools like grid bots, and active community programs to refine their approach.