Coins.Ph vs Gatehub: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coins.Ph and Gatehub This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coins.Ph

Gatehub

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

China

Canada

United Kingdom

yes

United States

yes

Europe

yes

Latin America

yes

India

China

yes

Canada

yes

United Kingdom

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Coins.Ph is ideal if:

Beginners & Everyday Users: Ideal for users seeking a safe, intuitive mobile wallet that integrates crypto trading with daily tasks like bill payments and mobile top-ups.
Philippines-Based Users: Perfect if you're operating primarily in the Philippines and want a regulated, locally compliant hub for both crypto and fiat transactions.
Casual to Moderate Traders: Great for casual or moderate trading needs with straightforward tools—Coins Pro adds more control, but advanced features remain limited.

Gatehub is ideal if:

Best for managing XRP and key cryptos: If you regularly work with Ripple and other major coins in one place, GateHub’s wallet-to-exchange setup makes life seamless.
Great for beginners who value simplicity: The web interface is clean and intuitive, with built-in trading and strong security basics like 2FA and AES encryption.
Less suited if you want advanced features: If you're looking for margin trading, a wide altcoin range, or faster customer support, GateHub might feel limiting.

Coins.Ph isn’t ideal if:

Global Traders & Non-Regional Users: Limited availability—primarily restricted to the Philippines and Thailand—so it's not a fit if you're outside those markets.
Advanced Traders: Lacks advanced tools like margin trading, passive income options, or demo features, which may limit strategic trading capabilities.
Users Needing High Trust: Some users report frequent negative feedback and unresolved support issues, potentially affecting reliability.

Gatehub isn’t ideal if:

Limited altcoin variety: If you're seeking exposure to emerging or niche tokens, GateHub focuses on key cryptos and lacks a broad altcoin selection.
No advanced trading tools: Features like leverage, futures, or margin trading aren't available, limiting options for active or speculative traders.
Higher transfer friction: Users note relatively steep withdrawal and deposit costs, plus extra XRP requirements, which may weigh on frequent movers.

Fees & Total Costs

Spot Maker/Take

Coins.ph uses a tiered maker-taker model where fees decrease as your 30-day trading volume grows, and there is no native token to grant additional fee discounts—just volume-based VIP tier reductions.

GateHub uses a flat fee model for spot trades, applying the same rate to both maker and taker orders rather than tiered pricing; there are no volume-based discounts or native-token incentives for fee reduction.

Futures/Derivatives

At present, Coins.ph does not offer any futures or derivatives trading, so there are no maker/taker or funding fees associated with these instruments.

GateHub does not support futures or derivatives trading, so there are no applicable maker, taker, or funding fees.

Average Spreads on Liquid Pairs

While you can use the “Convert” feature for zero headline fees, spreads still apply and reflect global market conditions, and such spreads may be wider on liquid pairs like BTC/USDT or ETH/USDT.

GateHub doesn’t publicly display real-time spreads, but given its limited market depth, you can expect spreads to be wider than on major exchanges with high liquidity.

Fiat Deposits & Withdrawals

You can deposit and withdraw Philippine Pesos using methods like InstaPay, PESONet, or over-the-counter remittance centers, each with its own handling fee structure and typical processing times ranging from near-instant for e-wallets to same-day or next-day for cash pickups.

You can deposit via SEPA (EUR) or SWIFT international wire (USD), with SEPA usually processed in 1–3 business days and wires in 4–7 days; deposit fees vary, while SEPA deposits tend to be free.

On-chain Withdrawals

Cryptocurrency withdrawals are subject to network fees that are dynamic per blockchain—displayed clearly before you confirm a withdrawal—and these vary by coin (e.g., BTC, ETH, TRX) and network congestion, rather than being fixed by the platform.

Withdrawal fees differ by network—BTC withdrawals incur a fixed fee (e.g., specified for BTC), while network-level fees apply to XRPL operations; GateHub uses fixed withdrawal fees for major chains but variable transaction costs for XRPL.

Hidden Costs

There are minimal hidden costs—currency conversions happen at market-informed rates, there’s no explicit inactivity fee or premium for faster KYC, but conversion spreads may still subtly affect your effective rate.

GateHub’s potential hidden costs include locked XRP reserve that can’t be spent, fees for certain transfers (even within XRPL issued assets), and optional paid security services; currency conversion may include spread costs.

Real-World Cost Example: “€500 BTC

If you were to buy around €500 worth of BTC using the Convert tool, you’d see no trading fee but an implicit spread in the exchange rate, and when withdrawing on-chain you’d pay the network fee displayed—so your total cost would be the combined effect of that spread plus the network fee on top of your purchase.

If you convert €500 to BTC, you face the flat trading fee, any spread, then withdraw BTC—so the total cost combines that fee plus the possibly larger-than-average BTC withdrawal fee, resulting in noticeably less delivered BTC than the purchase amount.

Crypto Offering & Trading Features

Number of Coins & Pairs

Coins.ph offers support for over 50 cryptocurrencies in its basic offering, alongside more than 90 spot trading pairs on Coins Pro, including the top 20 by liquidity in leading crypto-to-PHP and USDT combinations.

GateHub supports over 16 cryptocurrencies, including more than half of the top 20 by market cap, and offers a broad range of trading pairs across fiat and crypto, enabling users to trade XRP-based IOUs versus major assets seamlessly.

Product Range

The platform provides straightforward spot trading and “Convert” functionality, and includes features like crypto-leveraged lending; however, it does not support margin, perpetuals, options, crypto ETFs, copy-trading, grid bots, automatic DCA, or staking/earn products.

GateHub provides spot trading and integrated wallet services, and includes staking functionality—but it does not offer margin, perpetuals, options, ETFs, loans, copy trading, grid bots, or automated DCA features.

Liquidity

While exact 24-hour volume and order book depth figures are not publicly shared, the platform handles robust local trading activity in key pairs like BTC and ETH, supported by competitive pricing, though it is not designed as a deep-liquidity venue like major global exchanges.

GateHub’s liquidity is relatively thin compared to major exchanges, with low 24-hour trade volume and limited order book depth for BTC and ETH pairs, meaning larger orders may face noticeable slippage or slower execution.

Tools

Coins Pro offers essential tools including limit, market, stop-limit, and stop-market order types, and integrates TradingView charts; it also provides REST/FIX APIs, although alerting, OCO orders, or more advanced charting remain limited.

You can place basic order types such as limit or market orders; GateHub includes an order book interface and basic charts, plus a public API, but lacks advanced features like stop orders, OCO, native TradingView integration, or real-time alerts.

Geographic Restrictions by Product

Several advanced trading features such as derivatives or earning products are unavailable outside the Philippines and Thailand, as the platform’s expanded offerings are geo-restricted based on regulatory boundaries.

GateHub focuses primarily on global spot access and wallet services, with no support for derivatives—thus, there are no region-specific limitations on complex products, simply a uniform lack of them everywhere.

Innovation

Coins.ph includes features like Launchpool for new token projects and supports flexible or locked crypto-leveraged lending, but currently does not offer formal staking launchpads or earn-program variations commonly found on global platforms.

GateHub offers staking as a way to earn rewards and is exploring flexible staking-like models, but it currently does not support launchpad/launchpool mechanisms or offer tiered locked-versus-flexible earning programs.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The platform is operated by Betur Inc., also associated with DCPay Philippines Inc., legally registered and headquartered in the Philippines, with operations dating back to its virtual asset and e-money licensing between 2016 and 2017 under BSP oversight.

GateHub is operated by GateHub Limited, established in 2014 and headquartered in London, UK, where it carries out its core operations within the UK fintech regulatory environment.

Licenses/Registration

Coins.ph holds multiple licenses under Bangko Sentral ng Pilipinas—including remittance agent, electronic money issuer (EMI), and virtual asset service provider (VASP)—and complies with the Anti-Money Laundering Act, ensuring full regulatory alignment.

GateHub requires users to complete Know-Your-Customer (KYC) verification before accessing certain services, though it does not promote specific VASP or MiCA registrations publicly—its compliance framework relies on standard KYC procedures relevant to its services.

Custody

Custody of fiat-backing assets, particularly for its PHPC stablecoin, is handled via segregated local bank accounts, supported by internal audit-based proof of reserves attestations showing assets meet or exceed liabilities.

GateHub provides a custodial wallet where users retain control over private keys, which are encrypted and hashed with strong algorithms; there’s no public proof of reserves or audit reports, and any cold reserve breakdown or PoR data is not openly disclosed.

Insurance & Protection Funds

There is no formal insurance protection or deposit insurance for cryptocurrency holdings—virtual assets are not covered by the Philippine Deposit Insurance Corporation, underscoring the importance of regulatory compliance but no insured guarantee.

Through the optional Wallet Protect subscription (via Coincover), users can secure multisignature protection and theft insurance coverage up to $1 million per wallet—a paid security enhancement beyond basic account safety measures.

Incident History

The exchange faced a notable incident in late 2023 when a hack led to an XRP shortfall, which was flagged in their audited financial statements as a “going concern,” though recovery efforts are underway and capital solutions are being pursued by management.

In 2019, GateHub suffered a cyber-attack affecting a small subset of accounts; encrypted access tokens were compromised, prompting re-encryption of sensitive data and user notifications, with no widespread fund loss reported.

Risk Controls

The platform implements standard security measures such as SSL encryption and AES-256 data protection, along with user-controlled risk mechanisms including two-factor authentication and biometric logins, though advanced features like API permissions or sub-account segregation are limited.

GateHub enforces mandatory 2FA for all accounts, lets users customize anti-phishing messages, offers account freezing in suspicious cases, and supports secure recovery and password practices, though it lacks sub-accounts or granular API permission tiers.

Transparency

Coins.ph is subject to regular BSP audits, especially for proof of reserves and operational security, but does not publish public monthly financial reports or provide transparent SLA details—suggesting strong regulatory visibility but modest public reporting.

The platform does not publish routine monthly audit reports or wallet addresses; however, its transparency lies in its responsible disclosure policy, bug-bounty program, and clear security guidelines, though formal SLAs and public wallet visibility are not provided.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Coins.ph lets users cash in via bank transfers (InstaPay, PESONet) or over-the-counter outlets; minimums and maximums vary by method and verification level, with near-instant timing for e-wallets and same- or next-day processing for banks or OTC.

GateHub allows fiat deposits via bank transfers (SEPA for EUR and SWIFT for USD), with minimums set at 10 EUR or 50 USD; no card or e-wallet options are supported, with processing times generally ranging from 1–3 business days for SEPA and 4–7 for SWIFT

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are tiered verification levels—Basic (limited access, small buy/sell only), Identity Verified (ID + selfie), and Enhanced (adds income proof)—each unlocking progressively higher deposit and withdrawal limits based entirely on your verification status.

GateHub mandates full KYC through an identity verification process (including video and document checks) before enabling fiat gateways—wallet use remains available without verification, but FIAT access is restricted until completion

Withdrawals

Withdrawals are available once Identity Verified, subject to daily/monthly caps; timing and network options vary by method (e.g. blockchain networks for crypto or bank/OTC for fiat), and network choice must match to avoid loss.

limits, timing, networks

Customer Support

Support is offered via in-app chat (around 7 AM–9 PM daily), email/contact forms, and phone lines, alongside a robust help center—response times are typically same-day, supported by a detailed knowledge base for self-service.

GateHub offers 24/7 support via email along with a comprehensive knowledge base for instant help; while there’s no live chat advertised, support claims around-the-clock availability and timely responses via the support portal

Languages & Localization

The interface is primarily in English, with fees and balances displayed in Philippine Peso (₱)—users won’t see €/USD unless using external conversion tools; the platform is tailored for local regulatory and user context.

The platform operates in English, displays pricing and fees in EUR or USD, and offers fiat services through EU/US rails; local regulatory adaptations (e.g., UK restrictions) affect fiat usage, signaling awareness of regional compliance needs

App Quality & Stability

The mobile app receives regular updates and improvements, with stable performance and few reported crashes, ensuring users enjoy a smooth experience on both iOS and Android.

GateHub’s app is updated regularly and integrates web-based wallet and market features, though specific metrics on crash rates or stability are not disclosed; the experience is generally smooth across major platforms, with continuous enhancements evident in release notes

Experience, Performance & Ecosystem

UX/UI

The app offers a clean, intuitive interface that’s ideal for beginners, with a seamless transition into a more advanced Coins Pro mode offering richer trading tools once you’re ready to level up.

GateHub features a straightforward interface built around its wallet-first design, keeping the learning curve gentle for newcomers, but it doesn’t offer separate Lite or Pro modes—every user interacts with the same streamlined trading panel and wallet dashboard.

Performance

Order execution is smooth in most conditions, though during high-volatility or promotional periods slight delays or temporary spikes in KYC processing may occur, though system stability remains largely consistent.

The platform’s web-based performance stays reliable under normal conditions, though during high volatility or crypto surges, some users have reported slower processing and delays in order execution or identity verification, reflecting typical strain in peak times.

Education

Coins.ph features an in-house “Academy” with clear educational materials and crypto basics, but it lacks live demo trading or simulators and does not currently provide Spanish-language content.

GateHub does not provide a dedicated learning academy, demo simulator, or Spanish-language educational courses; users rely on its knowledge base and general support materials, mostly available in English and focused on functional guidance over structured tutorials.

Community

The platform supports an active community via its official Telegram channels and social media, and it also runs a referral program that rewards users for inviting friends, though it does not host independent public forums.

Beyond an official Telegram channel and its relatively low-traffic blog or channel posts, GateHub lacks active community forums, Discord groups, or built-in referral programs—user interaction remains limited to support tickets and general platform announcements.

Integrations

Coins.ph integrates TradingView-style charts, but lacks support for external trading bots, tax reporting tools, or formal accounting integrations—making it lightweight but less extensible for advanced workflows.dates

The platform does not integrate with TradingView or external trading bots, but it supports tax-reporting services like Koinly, Cointelli, and CoinLedger via data export or API to ease accounting and crypto tax reporting.

Who Each One Is Best For

Coins.ph is best suited for newcomers, casual users, and Filipino-based everyday users who want a user-friendly ecosystem combining crypto, payments, and digital finance in one app.

GateHub is best suited for users who want a combined wallet and basic spot trading experience on the XRP Ledger, especially those focused on XRP-based IOUs and wanting to bridge fiat and crypto in one place—less ideal for advanced traders or those needing rich integrations.