Coins.Ph vs Giottus: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coins.Ph and Giottus This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coins.Ph

Giottus

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

China

Canada

United Kingdom

United States

Europe

Latin America

Yes

India

China

Canada

United Kingdom

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Coins.Ph is ideal if:

Beginners & Everyday Users: Ideal for users seeking a safe, intuitive mobile wallet that integrates crypto trading with daily tasks like bill payments and mobile top-ups.
Philippines-Based Users: Perfect if you're operating primarily in the Philippines and want a regulated, locally compliant hub for both crypto and fiat transactions.
Casual to Moderate Traders: Great for casual or moderate trading needs with straightforward tools—Coins Pro adds more control, but advanced features remain limited.

Giottus is ideal if:

Beginners or INR-first users: Perfectly suited—it offers ultra-fast INR deposits and a highly intuitive interface tailored for Indian users.
Security-focused traders: Excellent choice—bank-level encryption, massive redundancies, and a high-throughput matching engine ensure a stable and safe environment.
Looking for global or altcoin variety?: Likely not ideal—limited international reach and a narrower crypto selection compared to global exchanges.

Coins.Ph isn’t ideal if:

Global Traders & Non-Regional Users: Limited availability—primarily restricted to the Philippines and Thailand—so it's not a fit if you're outside those markets.
Advanced Traders: Lacks advanced tools like margin trading, passive income options, or demo features, which may limit strategic trading capabilities.
Users Needing High Trust: Some users report frequent negative feedback and unresolved support issues, potentially affecting reliability.

Giottus isn’t ideal if:

Need broad altcoin access? Not the best fit—Giottus’s crypto selection is more modest compared to global exchanges.
Globally located or outside India? Probably not an ideal match—its services and availability remain largely confined to India.
Seeking advanced trading tools? Might fall short—it lacks some sophisticated features demanded by experienced or professional traders.

Fees & Total Costs

Spot Maker/Take

Coins.ph uses a tiered maker-taker model where fees decrease as your 30-day trading volume grows, and there is no native token to grant additional fee discounts—just volume-based VIP tier reductions.

Giottus offers zero maker fees and standard taker fees on crypto-INR trades, with no extra incentive tiers tied to volume or token discounts—so your trading costs stay predictably low regardless of how much you trade.

Futures/Derivatives

At present, Coins.ph does not offer any futures or derivatives trading, so there are no maker/taker or funding fees associated with these instruments.

At present, Giottus does not support futures or derivatives products, so there’s no maker/taker structure or funding rate to factor into your cost analysis.

Average Spreads on Liquid Pairs

While you can use the “Convert” feature for zero headline fees, spreads still apply and reflect global market conditions, and such spreads may be wider on liquid pairs like BTC/USDT or ETH/USDT.

While exact figures fluctuate, spreads on Giottus appear in line with industry norms for liquid crypto pairs like BTC/USDT and ETH/USDT, reflecting competitive pricing for actively traded markets.

Fiat Deposits & Withdrawals

You can deposit and withdraw Philippine Pesos using methods like InstaPay, PESONet, or over-the-counter remittance centers, each with its own handling fee structure and typical processing times ranging from near-instant for e-wallets to same-day or next-day for cash pickups.

You can deposit or withdraw INR instantly (24/7) via IMPS or UPI with zero fees for normal transactions—instant methods are processed in seconds or minutes through your bank, while traditional IMPS/NEFT may take a few hours depending on timing.

On-chain Withdrawals

Cryptocurrency withdrawals are subject to network fees that are dynamic per blockchain—displayed clearly before you confirm a withdrawal—and these vary by coin (e.g., BTC, ETH, TRX) and network congestion, rather than being fixed by the platform.

Crypto withdrawal fees are set per coin and network, typically fixed values rather than dynamic; for example, BTC withdrawals follow a set fee, and various networks like ETH or TRX similarly have fixed charges per transfer.

Hidden Costs

There are minimal hidden costs—currency conversions happen at market-informed rates, there’s no explicit inactivity fee or premium for faster KYC, but conversion spreads may still subtly affect your effective rate.

Giottus does not layer hidden charges—there’s no currency conversion markup, no inactivity penalty, and no premium KYC option; all core costs align with publicly declared fee structures and are transparently applied.

Real-World Cost Example: “€500 BTC

If you were to buy around €500 worth of BTC using the Convert tool, you’d see no trading fee but an implicit spread in the exchange rate, and when withdrawing on-chain you’d pay the network fee displayed—so your total cost would be the combined effect of that spread plus the network fee on top of your purchase.

Imagine converting €500 to INR, then using that to buy BTC and withdrawing it

Crypto Offering & Trading Features

Number of Coins & Pairs

Coins.ph offers support for over 50 cryptocurrencies in its basic offering, alongside more than 90 spot trading pairs on Coins Pro, including the top 20 by liquidity in leading crypto-to-PHP and USDT combinations.

Giottus supports roughly 300+ cryptocurrencies across 300+ trading pairs, with the top 20 by volume dominated by INR pairs like USDT/INR, ETH/INR, BTC/INR, SOL/USDT, and XRP/INR—these reflect the most active and liquid markets.

Product Range

The platform provides straightforward spot trading and “Convert” functionality, and includes features like crypto-leveraged lending; however, it does not support margin, perpetuals, options, crypto ETFs, copy-trading, grid bots, automatic DCA, or staking/earn products.

The platform offers a comprehensive spot exchange plus fiat-crypto and crypto-crypto trades, along with earning tools like staking, lending, curated baskets, and automated SIP (Systematic Investment Plan), but it does not offer margin, derivatives, ETFs, options, copy trading, grid bots, or DCA tools.

Liquidity

While exact 24-hour volume and order book depth figures are not publicly shared, the platform handles robust local trading activity in key pairs like BTC and ETH, supported by competitive pricing, though it is not designed as a deep-liquidity venue like major global exchanges.

While specific volume metrics change daily, Giottus ranks as one of India’s most liquid exchanges, aggregating liquidity from sources like Bitfinex to ensure shallow slippage and solid order-book depth on pairs like BTC/INR and ETH/INR.

Tools

Coins Pro offers essential tools including limit, market, stop-limit, and stop-market order types, and integrates TradingView charts; it also provides REST/FIX APIs, although alerting, OCO orders, or more advanced charting remain limited.

The platform supports basic order types (like limit and market) on a real-time order book with charting tools; it integrates advanced visuals and historical data into its UI, though full native TradingView charts or API/WS support aren’t prominently featured.

Geographic Restrictions by Product

Several advanced trading features such as derivatives or earning products are unavailable outside the Philippines and Thailand, as the platform’s expanded offerings are geo-restricted based on regulatory boundaries.

Giottus’s products are fully accessible only within India, and features like its earning tools and spot functionality are not available to users outside Indian jurisdiction.

Innovation

Coins.ph includes features like Launchpool for new token projects and supports flexible or locked crypto-leveraged lending, but currently does not offer formal staking launchpads or earn-program variations commonly found on global platforms.

The platform introduces innovation through curated crypto baskets and SIP investment mechanisms, and while it offers staking and lending, it does not currently support launchpad/launchpool offerings or differentiate between flexible and locked yield products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The platform is operated by Betur Inc., also associated with DCPay Philippines Inc., legally registered and headquartered in the Philippines, with operations dating back to its virtual asset and e-money licensing between 2016 and 2017 under BSP oversight.

Giottus is operated by Giottus Technologies Pvt Ltd, established in 2017, with its headquarters located in Chennai, India.

Licenses/Registration

Coins.ph holds multiple licenses under Bangko Sentral ng Pilipinas—including remittance agent, electronic money issuer (EMI), and virtual asset service provider (VASP)—and complies with the Anti-Money Laundering Act, ensuring full regulatory alignment.

As an Indian crypto service provider, Giottus is registered with the Financial Intelligence Unit–India as a Virtual Asset Service Provider, fully complying with local regulatory obligations under the AML/PMLA framework.

Custody

Custody of fiat-backing assets, particularly for its PHPC stablecoin, is handled via segregated local bank accounts, supported by internal audit-based proof of reserves attestations showing assets meet or exceed liabilities.

own vs third-party; Proof of Reserves, audits, % cold reserves

Insurance & Protection Funds

There is no formal insurance protection or deposit insurance for cryptocurrency holdings—virtual assets are not covered by the Philippine Deposit Insurance Corporation, underscoring the importance of regulatory compliance but no insured guarantee.

There is no indication that Giottus currently maintains an insurance policy or dedicated insurance fund to cover unexpected losses or custodial risks.

Incident History

The exchange faced a notable incident in late 2023 when a hack led to an XRP shortfall, which was flagged in their audited financial statements as a “going concern,” though recovery efforts are underway and capital solutions are being pursued by management.

To date, Giottus has not reported any major security breaches, exchange suspensions, or regulatory penalties, reflecting a clean track record in operational integrity and compliance.

Risk Controls

The platform implements standard security measures such as SSL encryption and AES-256 data protection, along with user-controlled risk mechanisms including two-factor authentication and biometric logins, though advanced features like API permissions or sub-account segregation are limited.

The exchange enforces industry-standard security measures including mandatory two-factor authentication, KYC-linked withdrawal tiers, and integration with compliance tools that bolster governance and anti-phishing defenses—though features like sub-accounts or granular API permissioning aren’t prominently highlighted.

Transparency

Coins.ph is subject to regular BSP audits, especially for proof of reserves and operational security, but does not publish public monthly financial reports or provide transparent SLA details—suggesting strong regulatory visibility but modest public reporting.

Giottus enhances transparency through its pending Proof of Reserves initiative and public communication via blog updates, but it does not currently publish routine monthly audit reports, public wallet addresses, or formalized service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Coins.ph lets users cash in via bank transfers (InstaPay, PESONet) or over-the-counter outlets; minimums and maximums vary by method and verification level, with near-instant timing for e-wallets and same- or next-day processing for banks or OTC.

You can deposit INR into your Giottus account via UPI or IMPS instantly 24/7, and via NEFT/IMPS during the day with zero fees—both processing are fast, with instant routes completing in seconds and normal deposits credited within a couple of hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are tiered verification levels—Basic (limited access, small buy/sell only), Identity Verified (ID + selfie), and Enhanced (adds income proof)—each unlocking progressively higher deposit and withdrawal limits based entirely on your verification status.

Giottus enforces a tiered KYC system, where completing full identity verification (PAN, Aadhaar or equivalent) unlocks access to higher withdrawal limits that are evaluated individually by compliance—there’s no zero-KYC tier for active trading.

Withdrawals

Withdrawals are available once Identity Verified, subject to daily/monthly caps; timing and network options vary by method (e.g. blockchain networks for crypto or bank/OTC for fiat), and network choice must match to avoid loss.

Crypto withdrawals are subject to fixed network fees and follow network-specific protocols, while INR withdrawals up to ₹200,000 via IMPS are instant and free, and larger amounts are processed using NEFT according to banking timings, with limits adjusted to your KYC tier.

Customer Support

Support is offered via in-app chat (around 7 AM–9 PM daily), email/contact forms, and phone lines, alongside a robust help center—response times are typically same-day, supported by a detailed knowledge base for self-service.

Support is available through live chat, email, and phone, with a helpful knowledge base to guide users—response tends to be prompt, although peak hours may cause slight delays.

Languages & Localization

The interface is primarily in English, with fees and balances displayed in Philippine Peso (₱)—users won’t see €/USD unless using external conversion tools; the platform is tailored for local regulatory and user context.

The platform is localized mainly for Indian users, with interface and support in English and amounts shown in INR; the legal and compliance framework is aligned with Indian regulatory standards.

App Quality & Stability

The mobile app receives regular updates and improvements, with stable performance and few reported crashes, ensuring users enjoy a smooth experience on both iOS and Android.

The mobile app is generally stable and regularly maintained, with no widespread reports of frequent crashes; regular updates keep the platform current and responsive to user needs.

Experience, Performance & Ecosystem

UX/UI

The app offers a clean, intuitive interface that’s ideal for beginners, with a seamless transition into a more advanced Coins Pro mode offering richer trading tools once you’re ready to level up.

Giottus features a clean, intuitive interface with minimal learning curve that suits both novices and more advanced users; there is no explicit “Lite” or “Pro” toggle, but the platform naturally accommodates different experience levels through its organized layout and simplified navigation.

Performance

Order execution is smooth in most conditions, though during high-volatility or promotional periods slight delays or temporary spikes in KYC processing may occur, though system stability remains largely consistent.

Built on a high-capacity trading engine capable of processing tens of thousands of transactions per second, Giottus maintains fast order execution even during volatile periods and has engineered resilience to handle surges, while KYC queues remain manageable thanks to its streamlined verification process.

Education

Coins.ph features an in-house “Academy” with clear educational materials and crypto basics, but it lacks live demo trading or simulators and does not currently provide Spanish-language content.

While Giottus invests in user education through blog posts and public awareness initiatives, it does not currently offer an in-app academy, simulator, demo mode, or content in Spanish—its educational assets are more operational and aimed at raising general crypto awareness.

Community

The platform supports an active community via its official Telegram channels and social media, and it also runs a referral program that rewards users for inviting friends, though it does not host independent public forums.

Giottus builds community engagement via its official Telegram channel and referral program that rewards users for inviting friends, but it does not appear to operate public forums or an official Discord server at this time.

Integrations

Coins.ph integrates TradingView-style charts, but lacks support for external trading bots, tax reporting tools, or formal accounting integrations—making it lightweight but less extensible for advanced workflows.dates

Although Giottus doesn’t integrate natively with TradingView or tax/accounting software, it does support connectivity with third-party trading bot platforms—enabling advanced automated strategies via services like Bitsgap.

Who Each One Is Best For

Coins.ph is best suited for newcomers, casual users, and Filipino-based everyday users who want a user-friendly ecosystem combining crypto, payments, and digital finance in one app.

Giottus is especially well-suited for Indian users seeking a seamless fiat-to-crypto experience, regional language support, and straightforward tools for regular investing (like SIPs and baskets); it’s less tailored to power users requiring advanced charting, global fiat options, or institutional-level integrations.