Coins.Ph vs Mudrex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coins.Ph and Mudrex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coins.Ph

Mudrex

⚠️ We look for what’s best for you.

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Coins.Ph is ideal if:

Beginners & Everyday Users: Ideal for users seeking a safe, intuitive mobile wallet that integrates crypto trading with daily tasks like bill payments and mobile top-ups.
Philippines-Based Users: Perfect if you're operating primarily in the Philippines and want a regulated, locally compliant hub for both crypto and fiat transactions.
Casual to Moderate Traders: Great for casual or moderate trading needs with straightforward tools—Coins Pro adds more control, but advanced features remain limited.

Mudrex is ideal if:

Seamless crypto automation — Ideal if you prefer hands-off investing using algorithmic strategies and periodic crypto baskets without managing each trade yourself.
Security and global compliance — Perfect for risk-conscious users who value robust encryption, insurance on assets, and regulatory adherence across multiple regions.
Beginner-friendly with educational support — Great for those entering crypto, with intuitive tools, guided investing options, and educational resources to build confidence.

Coins.Ph isn’t ideal if:

Global Traders & Non-Regional Users: Limited availability—primarily restricted to the Philippines and Thailand—so it's not a fit if you're outside those markets.
Advanced Traders: Lacks advanced tools like margin trading, passive income options, or demo features, which may limit strategic trading capabilities.
Users Needing High Trust: Some users report frequent negative feedback and unresolved support issues, potentially affecting reliability.

Mudrex isn’t ideal if:

Limited for hands-on traders — Not suited if you want to execute spot trades directly or rely on fiat/card deposit and withdrawal flexibility beyond automated strategies.
Withdrawal and compliance limitations — Temporary crypto withdrawal freezes and tiered transaction limits may frustrate those requiring uninterrupted or high-volume access to funds.
Customer support and transparency gaps — Reports of slow or unclear support and missing communication details could pose challenges for users needing visible, responsive service.

Fees & Total Costs

Spot Maker/Take

Coins.ph uses a tiered maker-taker model where fees decrease as your 30-day trading volume grows, and there is no native token to grant additional fee discounts—just volume-based VIP tier reductions.

Spot trading fees adjust based on your trading volume tier, with higher volume unlocking lower rates; additionally, loyalty tiers under the ‘Alpha’ program offer even more discounts—up to some of the lowest in India.

Futures/Derivatives

At present, Coins.ph does not offer any futures or derivatives trading, so there are no maker/taker or funding fees associated with these instruments.

Futures fees follow a tiered structure similar to spot, and while the platform doesn’t charge funding fees itself, traders still incur or earn a dynamic funding rate exchanged peer-to-peer every few hours.

Average Spreads on Liquid Pairs

While you can use the “Convert” feature for zero headline fees, spreads still apply and reflect global market conditions, and such spreads may be wider on liquid pairs like BTC/USDT or ETH/USDT.

Spreads on major pairs remain tight, benefiting from strong liquidity and real-time matching via the integrated trading infrastructure.

Fiat Deposits & Withdrawals

You can deposit and withdraw Philippine Pesos using methods like InstaPay, PESONet, or over-the-counter remittance centers, each with its own handling fee structure and typical processing times ranging from near-instant for e-wallets to same-day or next-day for cash pickups.

You can deposit fiat via UPI or IMPS instantly with no fees, and withdraw INR with modest variable charges plus applicable taxes, all processed swiftly through local banking systems.

On-chain Withdrawals

Cryptocurrency withdrawals are subject to network fees that are dynamic per blockchain—displayed clearly before you confirm a withdrawal—and these vary by coin (e.g., BTC, ETH, TRX) and network congestion, rather than being fixed by the platform.

Crypto withdrawals involve a dynamic network fee that fluctuates per blockchain plus a small platform fee; the total cost is disclosed before confirming the transaction.

Hidden Costs

There are minimal hidden costs—currency conversions happen at market-informed rates, there’s no explicit inactivity fee or premium for faster KYC, but conversion spreads may still subtly affect your effective rate.

There are no hidden or maintenance fees, but you may encounter currency conversions when dealing across asset types, and you’ll need to complete KYC and any further due diligence to access full withdrawal functionality.

Real-World Cost Example: “€500 BTC

If you were to buy around €500 worth of BTC using the Convert tool, you’d see no trading fee but an implicit spread in the exchange rate, and when withdrawing on-chain you’d pay the network fee displayed—so your total cost would be the combined effect of that spread plus the network fee on top of your purchase.

If you bought €500 worth of BTC, your cost would include a modest trading fee based on your tier, the small spread between buy/sell prices, and any applicable platform or network fee when withdrawing, all transparently shown before you confirm.

Crypto Offering & Trading Features

Number of Coins & Pairs

Coins.ph offers support for over 50 cryptocurrencies in its basic offering, alongside more than 90 spot trading pairs on Coins Pro, including the top 20 by liquidity in leading crypto-to-PHP and USDT combinations.

Mudrex supports over 650 cryptocurrencies overall, with liquidity concentrated in the most popular assets like BTC, ETH, XRP, BNB, SOL, ADA, AVAX, DOGE, USDT, and USDC—all among its top volume pairs.

Product Range

The platform provides straightforward spot trading and “Convert” functionality, and includes features like crypto-leveraged lending; however, it does not support margin, perpetuals, options, crypto ETFs, copy-trading, grid bots, automatic DCA, or staking/earn products.

You can trade on spot markets, use perpetual futures with up to 100× leverage, engage in simplified short-term options like ‘Bit15’, invest in curated crypto baskets, stake assets via vaults, and deploy automated strategies (e.g., DCA, grid bots) and copy trading setups.

Liquidity

While exact 24-hour volume and order book depth figures are not publicly shared, the platform handles robust local trading activity in key pairs like BTC and ETH, supported by competitive pricing, though it is not designed as a deep-liquidity venue like major global exchanges.

Mudrex delivers strong liquidity and trading volume in top pairs like BTC/USDT and ETH/USDT, supported by its futures book of over 350–500 instrument pairs, ensuring efficient execution and market access.

Tools

Coins Pro offers essential tools including limit, market, stop-limit, and stop-market order types, and integrates TradingView charts; it also provides REST/FIX APIs, although alerting, OCO orders, or more advanced charting remain limited.

Mudrex offers standard market and limit orders, stop-loss and take-profit (SL/TP), and OCO (One-Cancels-the-Other) conditional orders, alongside advanced TradingView chart integration and native technical tools—though APIs or WebSocket access aren’t explicitly advertised.

Geographic Restrictions by Product

Several advanced trading features such as derivatives or earning products are unavailable outside the Philippines and Thailand, as the platform’s expanded offerings are geo-restricted based on regulatory boundaries.

Due to regional regulations, certain advanced offerings like derivatives may be restricted or tier-locked depending on your location and KYC level, with structured limits applied especially for users in India and similarly regulated regions.

Innovation

Coins.ph includes features like Launchpool for new token projects and supports flexible or locked crypto-leveraged lending, but currently does not offer formal staking launchpads or earn-program variations commonly found on global platforms.

Mudrex regularly introduces new product features—such as vanilla short-term options (‘Bit15’), frequent additions of new coins and futures pairs, and thematic launchpad-like baskets—while providing both flexible and locked staking or earning opportunities within its ecosystem.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The platform is operated by Betur Inc., also associated with DCPay Philippines Inc., legally registered and headquartered in the Philippines, with operations dating back to its virtual asset and e-money licensing between 2016 and 2017 under BSP oversight.

Mudrex operates under RPFAS Technologies Private Limited (India) and Mudrex Inc. (US), and Mudrex TR Holdings UAB (EU); founded in 2018, it maintains offices headquartered in Bengaluru and San Francisco, with an EU entity based in Lithuania.

Licenses/Registration

Coins.ph holds multiple licenses under Bangko Sentral ng Pilipinas—including remittance agent, electronic money issuer (EMI), and virtual asset service provider (VASP)—and complies with the Anti-Money Laundering Act, ensuring full regulatory alignment.

Mudrex is registered with India’s Financial Intelligence Unit (FIU), holds Virtual Asset Service Provider (VASP) status under Lithuania, and is certified by Italy’s OAM, ensuring compliance under a broad regulatory footprint.

Custody

Custody of fiat-backing assets, particularly for its PHPC stablecoin, is handled via segregated local bank accounts, supported by internal audit-based proof of reserves attestations showing assets meet or exceed liabilities.

User funds are held with insured institutional custodians, distributed across multiple wallets for safety; internal and external audits run continuously, along with frequent reserve checks, though full public proof-of-reserves reporting isn’t currently advertised.

Insurance & Protection Funds

There is no formal insurance protection or deposit insurance for cryptocurrency holdings—virtual assets are not covered by the Philippine Deposit Insurance Corporation, underscoring the importance of regulatory compliance but no insured guarantee.

The platform maintains insurance coverage through a global insurer, protecting user assets even in rare cases of custodial breach or security incident.

Incident History

The exchange faced a notable incident in late 2023 when a hack led to an XRP shortfall, which was flagged in their audited financial statements as a “going concern,” though recovery efforts are underway and capital solutions are being pursued by management.

Mudrex has a clean record with no known hacks, major freezes, or regulatory fines; the only notable disruption was a temporary pause on crypto withdrawals during a compliance upgrade, which was later lifted.

Risk Controls

The platform implements standard security measures such as SSL encryption and AES-256 data protection, along with user-controlled risk mechanisms including two-factor authentication and biometric logins, though advanced features like API permissions or sub-account segregation are limited.

The platform enforces strong safeguards including AES-256 encryption, mandatory two-factor authentication, email confirmations, withdrawal limits with firewall enforcement, one-address-per-user restrictions, and real-time monitoring for suspicious activity.

Transparency

Coins.ph is subject to regular BSP audits, especially for proof of reserves and operational security, but does not publish public monthly financial reports or provide transparent SLA details—suggesting strong regulatory visibility but modest public reporting.

Mudrex provides users with full visibility into their funds and transaction histories, shares audit details with independent auditors, and maintains regular communication channels—though it doesn’t offer publicly viewable wallet addresses or formal SLA documents for uptime.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Coins.ph lets users cash in via bank transfers (InstaPay, PESONet) or over-the-counter outlets; minimums and maximums vary by method and verification level, with near-instant timing for e-wallets and same- or next-day processing for banks or OTC.

Mudrex supports INR deposits via UPI and IMPS with swift processing and no minimum for crypto-related activity; deposits via bank systems in other regions tend to follow local norms and may have region-specific limits and speeds.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are tiered verification levels—Basic (limited access, small buy/sell only), Identity Verified (ID + selfie), and Enhanced (adds income proof)—each unlocking progressively higher deposit and withdrawal limits based entirely on your verification status.

All users begin with a base level (L0) with very restricted withdrawal abilities, then advance through levels by completing identity and income validation—each tier unlocking higher crypto and bank transaction thresholds.

Withdrawals

Withdrawals are available once Identity Verified, subject to daily/monthly caps; timing and network options vary by method (e.g. blockchain networks for crypto or bank/OTC for fiat), and network choice must match to avoid loss.

limits, timing, networks

Customer Support

Support is offered via in-app chat (around 7 AM–9 PM daily), email/contact forms, and phone lines, alongside a robust help center—response times are typically same-day, supported by a detailed knowledge base for self-service.

Support is available 24/7 via email, live chat, and a ticket system, backed by webinars, a help center, and social channels; response times are generally prompt, aided by educational content and FAQs.

Languages & Localization

The interface is primarily in English, with fees and balances displayed in Philippine Peso (₱)—users won’t see €/USD unless using external conversion tools; the platform is tailored for local regulatory and user context.

The platform is fully in English, displays fees and balances in INR or USD (depending on location), and adapts operations to comply with local regulations—particularly for Indian users.

App Quality & Stability

The mobile app receives regular updates and improvements, with stable performance and few reported crashes, ensuring users enjoy a smooth experience on both iOS and Android.

Mudrex offers both web and mobile apps rated around 4.5 on iOS and 3.3 on Android, regularly updated with stability enhancements, although some users report occasional interface glitches or performance hiccups.

Experience, Performance & Ecosystem

UX/UI

The app offers a clean, intuitive interface that’s ideal for beginners, with a seamless transition into a more advanced Coins Pro mode offering richer trading tools once you’re ready to level up.

The platform offers a sleek, intuitive interface with a gentle learning curve, ideal for beginners, while advanced features and strategy-building tools accommodate more experienced users—though there isn’t an explicit “Lite/Pro” toggle, the design balances simplicity with depth via modular access.

Performance

Order execution is smooth in most conditions, though during high-volatility or promotional periods slight delays or temporary spikes in KYC processing may occur, though system stability remains largely consistent.

Order execution is generally responsive, even during high-volatility periods, though surges in account creations or KYC submissions during bull runs can cause brief verification queuing, which may slightly delay access to full functionality.

Education

Coins.ph features an in-house “Academy” with clear educational materials and crypto basics, but it lacks live demo trading or simulators and does not currently provide Spanish-language content.

Mudrex boasts a rich educational ecosystem, from its ‘Learn with Mudrex’ masterclasses and live webinars to a structured learning section with articles, quizzes, and videos; while direct demo or Spanish-language tools are limited, content is continuously growing in both formats and language support.

Community

The platform supports an active community via its official Telegram channels and social media, and it also runs a referral program that rewards users for inviting friends, though it does not host independent public forums.

A vibrant user community thrives across official Telegram and Discord channels where founders and team members engage, share updates, and help troubleshoot; these channels also serve as hubs for referral programs that reward community growth.

Integrations

Coins.ph integrates TradingView-style charts, but lacks support for external trading bots, tax reporting tools, or formal accounting integrations—making it lightweight but less extensible for advanced workflows.dates

Mudrex integrates TradingView-style charting and internal analytics but doesn’t currently support third-party bot plugins, direct tax-calculation tools, or exportable accounting integrations; most data must be manually tracked or handled via external portfolios.

Who Each One Is Best For

Coins.ph is best suited for newcomers, casual users, and Filipino-based everyday users who want a user-friendly ecosystem combining crypto, payments, and digital finance in one app.

Mudrex is an excellent match for crypto investors seeking an automated, low-maintenance experience—with access to strategic investing and AI-driven tools—though advanced manual traders or those needing deep third-party integrations might find features still evolving.