Coinstore vs Coins.Ph: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coinstore and Coins.Ph This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coinstore

Coins.Ph

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Coinstore is ideal if:

If you value broad crypto exposure and early-stage token access, Coinstore gives you hundreds of assets, frequent launchpad listings, spot and futures markets, plus staking and IEO options.
If intuitive design and mobile-first trading matter, its sleek interface and fully featured app make it beginner-friendly yet functional for seasoned traders.
If security and operational reliability are top priorities, it employs strong safeguards—cold storage, multi-sig wallets, real-time risk controls—though some community reviews note occasional trust concerns.

Coins.Ph is ideal if:

Beginners & Everyday Users: Ideal for users seeking a safe, intuitive mobile wallet that integrates crypto trading with daily tasks like bill payments and mobile top-ups.
Philippines-Based Users: Perfect if you're operating primarily in the Philippines and want a regulated, locally compliant hub for both crypto and fiat transactions.
Casual to Moderate Traders: Great for casual or moderate trading needs with straightforward tools—Coins Pro adds more control, but advanced features remain limited.

Coinstore isn’t ideal if:

If you want smooth fiat on-ramp/off-ramp capability, Coinstore’s crypto-only deposits and withdrawals limit seamless transitions with traditional currency.
If you expect fast, reliable customer support, multiple user reports highlight slow responses, unresolved tickets, and issues during high-volatility periods.
If you prioritize regulatory security, Coinstore’s limited licensing and operating in unregulated or gray jurisdictions may offer less legal protection and recourse.

Coins.Ph isn’t ideal if:

Global Traders & Non-Regional Users: Limited availability—primarily restricted to the Philippines and Thailand—so it's not a fit if you're outside those markets.
Advanced Traders: Lacks advanced tools like margin trading, passive income options, or demo features, which may limit strategic trading capabilities.
Users Needing High Trust: Some users report frequent negative feedback and unresolved support issues, potentially affecting reliability.

Fees & Total Costs

Spot Maker/Take

Coinstore applies a flat 0.2% maker and 0.2% taker fee for spot trading regardless of volume, offering no stated discounts tied to holdings of a native token or tiered volume structure.

Coins.ph uses a tiered maker-taker model where fees decrease as your 30-day trading volume grows, and there is no native token to grant additional fee discounts—just volume-based VIP tier reductions.

Futures/Derivatives

Perpetual futures trades charge maker fees of 0.02% (reduced from 0.025%) and taker fees of 0.06%, while funding rates apply periodically on open positions to align with spot market prices.

At present, Coins.ph does not offer any futures or derivatives trading, so there are no maker/taker or funding fees associated with these instruments.

Average Spreads on Liquid Pairs

Though not published directly, Coinstore’s flat-fee structure and spot liquidity suggest spreads in major pairs remain competitive and tight—suitable for standard crypto trading.

While you can use the “Convert” feature for zero headline fees, spreads still apply and reflect global market conditions, and such spreads may be wider on liquid pairs like BTC/USDT or ETH/USDT.

Fiat Deposits & Withdrawals

Fiat access is enabled via third-party partners like Mercuryo, Banxa, or Paxful using methods such as card payments or bank transfers; Coinstore doesn’t charge for this, but the providers may, and fiat-to-crypto conversion times can range from minutes up to several hours.

You can deposit and withdraw Philippine Pesos using methods like InstaPay, PESONet, or over-the-counter remittance centers, each with its own handling fee structure and typical processing times ranging from near-instant for e-wallets to same-day or next-day for cash pickups.

On-chain Withdrawals

Coinstore charges the network’s actual blockchain fee for withdrawals—dynamic and network-dependent (e.g., BTC, ETH, TRX)—with no fixed platform-added rate.

Cryptocurrency withdrawals are subject to network fees that are dynamic per blockchain—displayed clearly before you confirm a withdrawal—and these vary by coin (e.g., BTC, ETH, TRX) and network congestion, rather than being fixed by the platform.

Hidden Costs

There are no reported inactivity fees or express-KYC charges, but conversion rates may differ subtly depending on the fiat provider; Coinstore itself does not layer on hidden surcharges.

There are minimal hidden costs—currency conversions happen at market-informed rates, there’s no explicit inactivity fee or premium for faster KYC, but conversion spreads may still subtly affect your effective rate.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC via a fiat-crypto provider yields USDT/USDC credited—no Coinstore fee—then trading that for BTC incurs a 0.2% spot fee plus usual bid-ask spread; if withdrawing on-chain, you’ll also pay the dynamic network fee.

If you were to buy around €500 worth of BTC using the Convert tool, you’d see no trading fee but an implicit spread in the exchange rate, and when withdrawing on-chain you’d pay the network fee displayed—so your total cost would be the combined effect of that spread plus the network fee on top of your purchase.

Crypto Offering & Trading Features

Number of Coins & Pairs

Coinstore lists roughly 380+ cryptocurrencies across 410+ USDT-denominated pairs, and its top 20 by 24-hour trading share include heavyweights like BTC/USDT, ETH/USDT, SOL, XRP, BNB, DOGE, TRX, among others.

Coins.ph offers support for over 50 cryptocurrencies in its basic offering, alongside more than 90 spot trading pairs on Coins Pro, including the top 20 by liquidity in leading crypto-to-PHP and USDT combinations.

Product Range

The platform offers spot trading, perpetual futures with up to 100× leverage, Earn programs (staking), crypto Launchpad features, and API access; however, it does not support options, ETFs, margin beyond futures, copy trading, grid bots, DCA automation, or lending.

The platform provides straightforward spot trading and “Convert” functionality, and includes features like crypto-leveraged lending; however, it does not support margin, perpetuals, options, crypto ETFs, copy-trading, grid bots, automatic DCA, or staking/earn products.

Liquidity

Recent data shows daily trading volume around $4B, with aggregated BTC/USDT volume surpassing $1.6B and ETH/USDT around $2B—demonstrating strong liquidity and depth for those core pairs.

While exact 24-hour volume and order book depth figures are not publicly shared, the platform handles robust local trading activity in key pairs like BTC and ETH, supported by competitive pricing, though it is not designed as a deep-liquidity venue like major global exchanges.

Tools

Coinstore supports basic order types (market, limit), TradingView charts, and API/WebSocket trading, but lacks advanced order features like stop-limit, OCO orders, price alerts, or native order-management tools.

Coins Pro offers essential tools including limit, market, stop-limit, and stop-market order types, and integrates TradingView charts; it also provides REST/FIX APIs, although alerting, OCO orders, or more advanced charting remain limited.

Geographic Restrictions by Product

Certain features—including derivatives, Launchpad, and Earn—are restricted in regions such as Mainland China, Hong Kong, Singapore, the U.S. (and territories), Iran, North Korea, and Syria.

Several advanced trading features such as derivatives or earning products are unavailable outside the Philippines and Thailand, as the platform’s expanded offerings are geo-restricted based on regulatory boundaries.

Innovation

Coinstore stands out with its Launchpad token sales, enabling early project participation, and an Earn program offering staking-like yield, often including both flexible and locked-duration options for yield seekers.

Coins.ph includes features like Launchpool for new token projects and supports flexible or locked crypto-leveraged lending, but currently does not offer formal staking launchpads or earn-program variations commonly found on global platforms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Coinstore is operated by COINSTORE PTE. LTD., a company incorporated in Singapore around 2020; its headquarters and legal operations fall under Singapore’s jurisdiction framework.

The platform is operated by Betur Inc., also associated with DCPay Philippines Inc., legally registered and headquartered in the Philippines, with operations dating back to its virtual asset and e-money licensing between 2016 and 2017 under BSP oversight.

Licenses/Registration

There’s no confirmed evidence that Coinstore holds formal VASP or MiCA registration, suggesting it’s not licensed under European or similar regulatory regimes.

Coins.ph holds multiple licenses under Bangko Sentral ng Pilipinas—including remittance agent, electronic money issuer (EMI), and virtual asset service provider (VASP)—and complies with the Anti-Money Laundering Act, ensuring full regulatory alignment.

Custody

Coinstore appears to manage assets in-house rather than through external custodians; no public proof-of-reserves, audits, or explicit cold storage percentages are provided on its platform.

Custody of fiat-backing assets, particularly for its PHPC stablecoin, is handled via segregated local bank accounts, supported by internal audit-based proof of reserves attestations showing assets meet or exceed liabilities.

Insurance & Protection Funds

There’s no indication that Coinstore offers any form of insurance coverage or dedicated protection fund for user assets.

There is no formal insurance protection or deposit insurance for cryptocurrency holdings—virtual assets are not covered by the Philippine Deposit Insurance Corporation, underscoring the importance of regulatory compliance but no insured guarantee.

Incident History

Coinstore has no widely known history of hacks, regulatory suspensions, account freezes, or public fines, indicating a relatively clean incident record in the publicly available data.

The exchange faced a notable incident in late 2023 when a hack led to an XRP shortfall, which was flagged in their audited financial statements as a “going concern,” though recovery efforts are underway and capital solutions are being pursued by management.

Risk Controls

The platform employs standard security features such as 2FA, and may offer API permissions and anti-phishing safeguards, but lacks mention of features such as address whitelists or granular sub-account controls.

The platform implements standard security measures such as SSL encryption and AES-256 data protection, along with user-controlled risk mechanisms including two-factor authentication and biometric logins, though advanced features like API permissions or sub-account segregation are limited.

Transparency

Coinstore does not publish monthly transparency reports or share public wallet addresses for client auditing, nor does it provide a formal SLA or guaranteed uptime documentation.

Coins.ph is subject to regular BSP audits, especially for proof of reserves and operational security, but does not publish public monthly financial reports or provide transparent SLA details—suggesting strong regulatory visibility but modest public reporting.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Coinstore enables fiat deposits through third-party providers like Mercuryo, Banxa, or Paxful—accessible via “Buy Crypto”—offering payment methods such as bank transfers, credit/debit cards, or e-wallets; transaction limits vary depending on the provider, with options typically starting at around $10, and completion times ranging anywhere from minutes to several hours or sometimes up to a day, depending on process and KYC timing

Coins.ph lets users cash in via bank transfers (InstaPay, PESONet) or over-the-counter outlets; minimums and maximums vary by method and verification level, with near-instant timing for e-wallets and same- or next-day processing for banks or OTC.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Coinstore employs two KYC tiers—Basic and Advanced—which unlock progressively higher withdrawal limits; for example, Basic allows single withdrawals up to 4,000 USDT and daily totals of 10,000 USDT, while Advanced increases these to 50,000 USDT per transaction and 300,000 USDT daily

There are tiered verification levels—Basic (limited access, small buy/sell only), Identity Verified (ID + selfie), and Enhanced (adds income proof)—each unlocking progressively higher deposit and withdrawal limits based entirely on your verification status.

Withdrawals

Withdrawals are subject to your KYC level limits, are processed via standard blockchain networks (e.g., ERC-20, TRC-20, BEP-20), and typically complete in alignment with network congestion—Coinstore itself doesn’t impose fixed withdrawal fees but passes on the actual network charges, and transactions may include necessary memos or tags depending on the coin

Withdrawals are available once Identity Verified, subject to daily/monthly caps; timing and network options vary by method (e.g. blockchain networks for crypto or bank/OTC for fiat), and network choice must match to avoid loss.

Customer Support

Coinstore offers 24/7 customer support through email, a live chat interface, and ticket submission; however, a call center is not available, and user feedback frequently notes delays and drawn-out resolution times, despite live-chat access being technically continuous

Support is offered via in-app chat (around 7 AM–9 PM daily), email/contact forms, and phone lines, alongside a robust help center—response times are typically same-day, supported by a detailed knowledge base for self-service.

Languages & Localization

The platform and help center support multiple languages—including English, simplified and traditional Chinese, Bahasa Indonesia, and Korean—while displaying transaction amounts in local fiat formats where supported; however, localized regulatory disclosures vary depending on user region

The interface is primarily in English, with fees and balances displayed in Philippine Peso (₱)—users won’t see €/USD unless using external conversion tools; the platform is tailored for local regulatory and user context.

App Quality & Stability

Coinstore’s app utilizes TradingView integration for charting and appears to be regularly updated, offering a responsive mobile and web trading experience; although there’s no publicly available data on crash rates or explicit stability metrics, the platform does emphasize a seamless UI in partnership with TradingView tools.

The mobile app receives regular updates and improvements, with stable performance and few reported crashes, ensuring users enjoy a smooth experience on both iOS and Android.

Experience, Performance & Ecosystem

UX/UI

Coinstore delivers a clean and intuitive interface tailored for newcomers, without separate “Lite” and “Pro” tiers; there’s no steep learning curve, making it especially approachable for casual or first-time traders, though advanced users may find some features limited.

The app offers a clean, intuitive interface that’s ideal for beginners, with a seamless transition into a more advanced Coins Pro mode offering richer trading tools once you’re ready to level up.

Performance

The platform tends to execute trades with acceptable speed, but during high-volatility spikes, users report occasional app lag and platform instability; bull-market KYC queues have sometimes delayed onboarding or higher-tier access.

Order execution is smooth in most conditions, though during high-volatility or promotional periods slight delays or temporary spikes in KYC processing may occur, though system stability remains largely consistent.

Education

Coinstore offers basic educational content and news via its platform, but lacks a dedicated academy, demo simulator, or Spanish-language learning materials—leaving room for improvement for non-English speakers and hands-on practice features.

Coins.ph features an in-house “Academy” with clear educational materials and crypto basics, but it lacks live demo trading or simulators and does not currently provide Spanish-language content.

Community

Coinstore maintains official Telegram channels for updates and community interaction, and runs a referral program offering standard 30% trading fee rebates (up to 60% for affiliates) on spot and futures trades—though no web forums or Discord server appear available.

The platform supports an active community via its official Telegram channels and social media, and it also runs a referral program that rewards users for inviting friends, though it does not host independent public forums.

Integrations

The platform includes its own built-in charting tools and APIs for automation, but it does not support TradingView integration, external trading bots, or tax/accounting tool compatibility—limiting ease of integration with third-party trading ecosystems.

Coins.ph integrates TradingView-style charts, but lacks support for external trading bots, tax reporting tools, or formal accounting integrations—making it lightweight but less extensible for advanced workflows.dates

Who Each One Is Best For

Coinstore is best suited for beginner to intermediate crypto traders who value simplicity, access to a wide asset range, and mobile-first convenience; it’s less ideal for advanced traders seeking deep analysis tools, full automation, or comprehensive educational modules.

Coins.ph is best suited for newcomers, casual users, and Filipino-based everyday users who want a user-friendly ecosystem combining crypto, payments, and digital finance in one app.