Coinswitch vs Zebpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coinswitch and Zebpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coinswitch

Zebpay

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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Coinswitch is ideal if:

Perfect for quick, hassle-free trades — its aggregator model lets you instantly compare and access the best prices across multiple exchanges without managing several accounts.
Great for beginners and casual users — ultra-simple interface, fast KYC, and mobile support make it easy to get started and trade on the go.
Handy for privacy-focused and non-custodial users — you keep control over your assets, with no need to deposit funds into the platform itself.

Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Coinswitch isn’t ideal if:

You need advanced trading tools — CoinSwitch’s aggregator model doesn't offer structured margin trading, charting, or deep order book functionality.
You expect full transparency on fees — its fees are embedded in the quoted rates, which may feel less clear than openly itemized costs.
You rely on ready access to fiat withdrawals — crypto-to-fiat conversions and bank withdrawals might be slower or less seamless than full-fledged exchange platforms.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Fees & Total Costs

Spot Maker/Take

CoinSwitch applies a tiered fee model for spot trading where fees decrease as your 30-day trading volume grows—casually higher at entry-level tiers, tapering gradually for higher volumes to reward active traders, without locking you into token-based discounts.

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Futures/Derivatives

On CoinSwitch PRO, perpetual futures contracts include distinct maker and taker costs—maker being lower than taker—and although explicit funding rates aren’t publicly outlined, they operate as standard for perpetual contracts, adjusting with market conditions and applied periodically.

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Average Spreads on Liquid Pairs

Although specific spread figures aren’t published, CoinSwitch leverages aggregated liquidity from multiple venues, so spreads on major pairs like BTC/USDT or ETH/USDT tend to be competitive, reflecting real-time best market prices sourced from deeper pools.

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Fiat Deposits & Withdrawals

Fiat transactions are handled via standard banking channels (like transfers or UPI/net banking), offering reliable but somewhat slower processing, with modest cost differences depending on method—fast and instant options are often available but may incur slightly higher charges.

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

On-chain Withdrawals

Crypto withdrawals—when accessible—are priced according to network demand, meaning fees adapt dynamically (e.g. BTC, ETH, TRX), rather than being pegged to fixed amounts, helping align closely with actual blockchain conditions.

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Hidden Costs

Users should stay aware of currency conversion spreads when moving between fiat or crypto pairs, fees tied to prolonged inactivity or expedited KYC processes, and possible deviations embedded in quoted prices that may not appear separately itemized.

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Real-World Cost Example: “€500 BTC

Buying approximately 500 EUR worth of BTC would involve the spot fee applied to that amount, plus any spread embedded in the purchase price, and then the chosen method’s withdrawal or network cost; in practical terms that means slightly less than 500 EUR in BTC once all trading and transfer costs are accounted for.

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

CoinSwitch offers access to hundreds of cryptocurrencies—figures vary between 250+ to 650+ depending on the platform tier—and more than 45,000 trading pairs in total, with the top 20 by volume typically including major assets like BTC/USDT, ETH/USDT, SOL, ADA, and BNB on CoinSwitch PRO.

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Product Range

Users can trade spot and perpetual futures (no margin) and now have access to crypto options with flexible expiries; original aggregator features include SIP (automated regular buys), SmartInvest, and advanced API functionality, while products such as ETFs, staking, loans, copy-trading, grid bots, or automated DCA aren’t supported.

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Liquidity

While CoinSwitch doesn’t maintain its own order book, it taps into partner exchanges to deliver deep liquidity, especially on BTC and ETH pairs—ensuring solid 24-hour volume and book depth via aggregated sources, even though precise volume figures aren’t publicly disclosed.

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Tools

The PRO interface includes essential order types like market, limit, and stop-loss (plus OCO in some cases), integrated TradingView charts, real-time alerts, and a robust API/WS setup for both spot and futures—though native TradingView remained limited to charting without full platform integration.

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

Geographic Restrictions by Product

Advanced instruments such as futures and the newly launched crypto options are generally limited to Indian users or select jurisdictions; more restrictive regions may only have access to basic spot aggregation services, not derivative products.

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Innovation

CoinSwitch continues innovating with features like crypto options offering multiple expiry choices, and varied investment tools like SIP and SmartInvest; however, traditional forms like launchpads, launchpools, flexible vs locked yield programs remain absent from its ecosystem.

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Security, Regulation & Custody

Operating Entity & Jurisdiction

CoinSwitch is operated by operating entities such as Bitcipher Labs LLP (and related entities), incorporated in India and headquartered in Bengaluru, and has been active since its founding in 2017, serving as one of the country’s primary crypto platforms.

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Licenses/Registration

The platform is registered with India’s Financial Intelligence Unit (FIU-IND) and complies with KYC, AML, and CFT regulations; it also holds ISO/IEC 27001:2022 certification for its data security framework.

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

Custody

Custody is managed via trusted third-party custodians using multi-party computation (MPC) safeguards and encrypted cloud infrastructure; CoinSwitch publishes regularly audited Proof of Reserves reports that consistently show it holds assets equal to or exceeding client holdings.

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Insurance & Protection Funds

There is no public mention of any insurance policy or dedicated protection fund for user assets beyond standard safeguards and reserve backing.

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

Incident History

There are no notable past incidents of hacks, service suspensions, freezes, or regulatory fines reported for CoinSwitch, indicating a clean security track record.

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

Risk Controls

To protect user assets, CoinSwitch enforces two-factor authentication (2FA), PIN or biometric app locks, SSL/TLS encryption, anti-phishing measures, and secure API key management; however, support for sub-accounts or API permission granularity is not prominently featured.

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Transparency

CoinSwitch demonstrates transparency through independently reviewed Proof of Reserve publications and publishes reserve audits; while live wallet addresses are sometimes shared, there’s no formal SLA or regular monthly user reports.

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

The platform supports Indian users primarily with UPI and bank transfers, offering straightforward deposit flows with rapid crediting; there are generally no stated minimums or maximum limits, yet processing can take up to 24–48 hours in edge cases.

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Identity verification is quick and streamlined through a video-KYC process; most users complete a single KYC tier sufficient to unlock full trading capabilities—there are no distinct “basic” or “advanced” tiers publicly outlined, and limits are implied rather than formally segmented.

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Withdrawals

Withdrawals are available via supported networks such as ERC-20 or TRC-20 where applicable; timing is generally swift once initiated, though specific withdrawal ceilings aren’t transparently listed and depend on network conditions and anti-fraud checks.

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Customer Support

Support includes 24/7 availability through in-app chat, email ticketing, and a dedicated FAQ hub that handles common issues; response times vary but generally resolve routine inquiries promptly, with clear procedural guidance available online.

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Languages & Localization

The interface is fully English and tailored for Indian users with INR display and local payment integration; fees appear in INR though sometimes mirrored for understanding in USD/EUR, and regulatory messaging aligns with Indian compliance norms.

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

App Quality & Stability

CoinSwitch’s mobile app receives frequent updates, with recent versions focused on improved UI, enhanced security, performance optimization, and greater stability; overall, the app is robust and reliable for daily trading.

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Experience, Performance & Ecosystem

UX/UI

The mobile app provides a clean, intuitive interface designed for instant onboarding, ideal for beginners, while CoinSwitch PRO caters to advanced users with a denser, more data-rich screen optimized through a recent redesign for better structure and faster coin discovery.

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Performance

An enhanced matching engine powers faster trade executions and clear pre-trade pricing details, helping reduce lag even during volatile periods; historically, the platform maintains stability under load with no widely reported outages or excessive KYC delays.

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Education

CoinSwitch maintains an active content hub featuring educational video series on futures and options, beginner-friendly explainers, and technical analysis blogs; however, while rich in English, the platform lacks Spanish-language learning resources or a full demo/simulator environment.

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

Community

The platform fosters an engaged user base through its newsletter updates, educational blogs, and community-driven feedback programs, and offers a referral program rewarding both users and friends, though there’s no official presence on Discord or public forum channels.

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Integrations

CoinSwitch PRO supports API trading with robust endpoints for spot and futures, including features like arbitrage-finder; it doesn’t yet offer native TradingView chart embeddings, external bot support, tax-specific integrations, or accounting tools.

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

Who Each One Is Best For

CoinSwitch suits beginners and long-term investors who value simplicity, trust, and educational support, with PRO attracting semi-professionals or tech-savvy traders; full-fledged traders or institutional users seeking highly customizable tools may find the platform’s ecosystem still maturing.

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.