Coinzoom vs Simpleswap: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Coinzoom and Simpleswap This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Coinzoom

Simpleswap

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Coinzoom is ideal if:

Spendable Crypto – If you want to seamlessly use crypto for everyday purchases, CoinZoom’s Visa debit card lets you tap into digital assets at millions of merchants worldwide.
Simple Transfers – Ideal for users who value instant, fee-free peer-to-peer sending, CoinZoom’s ZoomMe enables quick transfers in crypto or fiat—no fuss, no hidden charges.
All-levels Access – Whether you're just getting started or consider yourself a seasoned trader, CoinZoom offers both a beginner-friendly interface and pro-level charting tools to match your pace.

Simpleswap is ideal if:

Great for quick, no-registration swaps: Ideal if you want to exchange coins swiftly and privately, without creating an account or going through KYC.
Perfect for privacy-focused users: Its non‑custodial design helps you maintain full control over your assets throughout the transaction.
Suited for users exploring a wide range of coins: Offers an expansive selection of crypto assets—from mainstream to lesser-known altcoins—making it handy for flexibility and experimentation.

Coinzoom isn’t ideal if:

Limited asset variety – If you're looking for a platform with a vast selection of crypto tokens and trading pairs, CoinZoom’s offering may feel too narrow.
Basic trading tools only – Designed for everyday use, the exchange lacks advanced features like futures, derivatives, or deep order types that power traders might need.
Patchy customer support – Users report that support options are mainly email-based and may respond slowly, which can be frustrating when you need quick help.

Simpleswap isn’t ideal if:

Not for beginners needing fiat on-ramps: If you don’t already own crypto, SimpleSwap doesn’t support seamless fiat-to-crypto purchases without extra partner steps.
Limited for advanced traders: No margin, futures, charting tools, or sophisticated order types—only basic instant swaps.
Less suitable during network congestion: Transactions can slow when blockchains are busy, affecting speed and predictability.

Fees & Total Costs

Spot Maker/Take

CoinZoom applies a tiered maker-taker model, with maker fees ranging approximately from 0.18 % to 0.36 % and taker fees around 0.22 % to 0.44 %, and users can unlock between 10 % to 50 % discounts if they hold the native ZOOM token at the time of trading.

SimpleSwap doesn’t distinguish between maker and taker fees—instead, all costs are embedded within the quoted exchange rate, so there are no separate fee tiers or native-token discounts to worry about.

Futures/Derivatives

CoinZoom does not currently support futures or derivative contracts, so there are no associated maker/taker or funding expenses to consider.

SimpleSwap does not offer futures or other derivatives at all, so there are no associated maker, taker, or funding fees to consider.

Average Spreads on Liquid Pairs

The platform does not publish average spreads for major spot pairs, suggesting it operates with relatively tight, market-driven spreads — typical for mainstream spot exchanges without leveraged products.

Spread details aren’t openly published, but market comparisons suggest a mark-up hovering around 1.2%, meaning the price you see already includes a slight premium over market rates.

Fiat Deposits & Withdrawals

Users can fund accounts via wire, ACH (when available), debit or credit card, CoinZoom Cash, ZoomMe, and external wallets, with fees from none up to a small flat fee; processing ranges from immediate for cards to several business days for wire transfers.

Fiat transactions are handled via a partner (like Mercuryo), typically using Visa or Mastercard, with fees built into the exchange rate and shown upfront—there’s no platform-stated flat rate or set timing for processing.

On-chain Withdrawals

CoinZoom charges a fixed rate for Bitcoin withdrawals (about 0.0005 BTC), while other crypto networks likely follow similar static fee models—suggesting consistency rather than dynamic, network-dependent pricing.

There’s no separate withdrawal fee charged by SimpleSwap—only the blockchain’s own network (gas) fees apply, which vary by network and reflect real-time congestion levels.

Hidden Costs

No inactivity or expedited verification fees are evident, but currency conversion and card use may carry implicit costs—such as trade or conversion margins—when interacting via Visa or debit-linked tools.

There are no inactive-account fees or express-KYC charges; any currency conversion or rate-related cost is already baked into the exchange price, so you face no surprises beyond the displayed rate.

Real-World Cost Example: “€500 BTC

If you purchase €500 worth of BTC, you’d only incur the spot maker or taker fee (based on order type and ZOOM holdings), plus an unquantified minimal spread, and then a fixed fee when withdrawing that BTC—without layering ad-hoc or shifting charges.

If you exchange €500 to BTC, the platform displays the rate including a small mark-up (around 1–2%) at the time, and then the final BTC received reflects that pricing, minus network fees; there are no extra line-item charges added afterward.

Crypto Offering & Trading Features

Number of Coins & Pairs

CoinZoom supports a curated selection of approximately 28 to 40 cryptocurrencies, and over 100 total trading pairs—including both crypto-to-crypto and crypto-to-fiat markets—covering most top-volume assets without overwhelming breadth.

SimpleSwap supports over 1,500 cryptocurrency assets for instant swaps; while there’s no public list of the top 20 by trading volume, it’s safe to infer that mainstream heavyweights like BTC, ETH, USDT-based pairs, and other popular altcoins lead the most frequently exchanged.

Product Range

You’ll find spot trading and margin trading (up to 5× leverage); no futures, perpetuals, options, or ETFs; limited staking (DASH, ALGO where permitted); plus value-added tools like crypto payment cards, ZoomMe transfers, and merchant services—but no copy-trading, grid bots, or automated DCA.

SimpleSwap is designed solely for instant, spot crypto-to-crypto swaps and staking through integrated programs; it does not offer margin, futures/perps, options, crypto ETFs, lending, copy trading, grid bots, or automated DCA features.

Liquidity

Daily trading volume hovers in the lower-to-mid hundreds of thousands of dollars, and the BTC/USDT and ETH/USDT order books reflect modest depth—adequate for mid-sized trades but lacking the heavy liquidity of major global exchanges.

Exact liquidity metrics like 24-hour trading volume or order-book depth aren’t published, but SimpleSwap sources liquidity from multiple partner exchanges, enabling smooth execution for BTC and ETH swaps via aggregation rather than a unified internal book.

Tools

CoinZoom offers advanced and simple trading modes, with order types such as limit, stop, market, and OCO supported; robust charting (100+ indicators) via its Advanced Web Trader; real-time order-flow and depth data; and full API/WebSocket access—though it does not integrate TradingView natively.

The platform is minimalist—neither limit nor OCO orders are available beyond fixed-and-floating rate swaps; it lacks advanced charting or alerts, though it does offer integration tools like APIs and widgets rather than a native TradingView interface.

Geographic Restrictions by Product

Certain advanced offerings—like margin trading—may be unavailable in some jurisdictions (e.g. certain U.S. states), and the CoinZoom Visa card is currently limited to U.S. residents holding a specified amount of ZOOM tokens.

Since SimpleSwap doesn’t offer derivatives, there are no region-based limitations on those products specifically, but its fiat-to-crypto service is restricted in a set of countries flagged by regulatory or partner limitations.

Innovation

CoinZoom offers its Prime rewards and ZOOM-token-based benefits, flexible merchant/p2p payment tools like ZoomMe, and CoinZoom Cash—but lacks features like launchpads or launchpools, and its staking is limited with less distinction between flexible vs. locked programs.

While SimpleSwap doesn’t run launchpads or launchpools, it does innovate in passive earning via its loyalty and affiliate programs, offering flexible cashback and staking-like benefits rather than locking funds into fixed-term products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

CoinZoom, Inc., founded in 2018 and headquartered in Salt Lake City, Utah, is a U.S.-based Money Services Business registered with FinCEN and holds numerous state-level money transmitter licenses, as well as a Digital Currency Exchange license in Australia—reflecting a broad operational footprint across multiple jurisdictions.

SimpleSwap is operated by SimpleSwap Limited, established in 2018 and based in George Town, Cayman Islands, functioning under that jurisdiction while also listing a U.S. office in San Francisco for support operations.

Licenses/Registration

The platform is officially registered as a Virtual Asset Service Provider (VASP) with FinCEN in the U.S., and as of June 2025, it also holds a VASP license in Latvia, authorizing services across the EU under a framework aligned with MiCA regulations.

The platform operates under money transmitter licenses where applicable, respecting relevant regulatory frameworks without explicitly holding licensing such as VASP registration or MiCA compliance, though its services may vary regionally to meet local requirements.

Custody

CoinZoom safeguards assets using institutional-quality custodians, multi-signature and cold storage solutions, and holds a SOC 2 Type II certification—though there’s no visible proof-of-reserves or specific breakdown of cold vs. hot holdings.

As a non-custodial exchange, SimpleSwap never holds user assets, reducing exposure to custodial risks; the platform does not currently offer public Proof of Reserves, cold reserve percentages, or external audit disclosures.

Insurance & Protection Funds

There’s no mention of dedicated insurance or protected reserve funds for digital assets, suggesting that protection rests on custody security infrastructure rather than an explicit insurance policy.

There is no public program offering insured coverage or asset protection funds—security relies on infrastructure practices like SSL encryption and secure transaction channels rather than third-party insurance.

Incident History

There have been no publicly reported hacks, service suspensions, asset freezes, or regulatory fines associated with CoinZoom, indicating a clean operational history to date.

SimpleSwap has maintained a clean record—no documented security breaches, funds seizures, or regulatory enforcement actions appear in public sources, reflecting a history free from major incidents.

Risk Controls

Users are protected through mandatory multi-factor authentication, account-level alerts, and secure account controls; institutional clients benefit from granular API permissions, although standard users may not yet access features like whitelisting or sub-account segregation.

The platform enforces strong security protocols including SSL encryption, optional two-factor authentication for added account safety, and compliance-driven KYC escalation in higher-risk cases; however, features like address whitelists, sub-accounts, granular API controls, or anti-phishing mechanisms are not prominently offered.

Transparency

While CoinZoom maintains SOC 2 audit standards and regulatory licensing information, it does not currently provide public wallet addresses, regular financial transparency reports, or specific service-level uptime commitments.

SimpleSwap does not provide regular reporting like monthly reports or SLAs, nor does it maintain public wallet addresses; its transparency relies on its non-custodial structure and clear service terms rather than open reserve disclosures or performance metrics.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your account via ACH (currently paused), wire transfer, debit/credit card, CoinZoom Cash (in-store), ZoomMe, Apple/Google Pay, and external wallets; limits and hold periods vary by Prime level, with wires taking 2–3 business days to post and most other methods (like cards or CoinZoom Cash) allowing trading immediately but placing a hold before withdrawals.

SimpleSwap supports fiat deposits exclusively through its partner Mercuryo, typically via Visa or Mastercard, including virtual, debit, and credit cards, zero stated minimums or maximums, and instant payment processing, though processing limits are influenced by third-party policies.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

CoinZoom uses a tiered Prime system tied to ZOOM token holdings rather than traditional KYC tiers; higher Prime levels unlock higher deposit, spending, and withdrawal limits—but there’s no separate “basic” vs “advanced” KYC structure displayed.

SimpleSwap enables anonymous crypto-to-crypto swaps without KYC, but using fiat services or large transactions may trigger partner-enforced identity verification (e.g., basic KYC via Mercuryo) depending on risk assessments, without predefined tiers disclosed.

Withdrawals

Crypto withdrawals to external wallets are generally unlimited for verified users and processed immediately; fiat withdrawals such as wire transfers can take 1–5 business days depending on method and Prime level, while instant debit-card options and ZoomMe transfers offer rapid access within preset Prime-tier restrictions.

Since SimpleSwap is non-custodial, withdrawals simply reflect on-chain transfers to your wallet, with no platform-imposed limits; completion typically takes between several minutes up to an hour depending on network load and chosen blockchain.

Customer Support

Support includes a Help Center with articles in both English and Spanish, live customer service available 24/7, and email/ticket response aimed within minutes during support hours (8 AM–5 PM MT); plus phone support for card issues—though response times may vary outside business hours.

SimpleSwap offers 24/7 live chat and email support with generally fast response times, backed by a detailed FAQ and blog guides that serve as a robust self-help resource.

Languages & Localization

The platform’s primary language is English, with a support knowledge base also available in Latin American Spanish; pricing and limits are displayed in USD, and localized services or regulatory details are tailored mainly to U.S. and select international regions.

The platform is available in around 10 languages on the website (with app support in 6), displays pricing and rates in common fiat like EUR or USD based on your region, while service availability is tailored to local regulatory environments.

App Quality & Stability

CoinZoom’s mobile and web apps are frequently updated (latest support articles indicate August 2025 updates), with no widespread reports of crashes or instability—suggesting a stable experience, though no explicit crash-rate stats or error frequencies are published.

SimpleSwap’s mobile app is designed for smooth, user-friendly crypto swaps and applies the same core functionalities as the web platform; while precise crash rates aren’t published, user feedback reports high stability and ongoing updates to expand asset availability and app performance.

Experience, Performance & Ecosystem

UX/UI

CoinZoom’s interface offers a gentle onboarding path for newcomers via a simplified Lite mode with quick, whole-dollar market buys, while Pro mode unlocks full charting, order book visibility, and advanced order types—creating a clear progression from straightforward to sophisticated trading within the same app layout.

SimpleSwap’s interface shines with its minimalist design—there’s no “Lite” or “Pro” toggle, but the intuitive layout makes the learning curve nearly nonexistent, allowing users of all levels to initiate swaps quickly and effortlessly on both desktop and mobile.

Performance

Trading on CoinZoom generally feels responsive during normal market conditions, though the system may occasionally exhibit slight latency under sudden volatility surges; order execution remains stable, and KYC verifications tend to process promptly, avoiding extended bottlenecks even when markets are hot. (Inferred from operational design and user feedback.)

The platform generally executes instant swaps with low latency by sourcing multiple liquidity providers; while it doesn’t face order system overloads, swaps may take slightly longer during high blockchain congestion—there’s no bulk KYC process since accounts aren’t required.

Education

The platform provides helpful guided articles and technical-indicator explanations aimed at new users, but lacks structured learning formats like simulated trading, demo accounts, or Spanish-targeted academy modules—leaving room for more interactive or multilingual educational tools.

SimpleSwap offers robust educational support via its blog, guides, and FAQs—but lacks demo or simulator tools; however, it caters to Spanish speakers with translated articles and interface options for enhanced accessibility.

Community

CoinZoom maintains active social profiles across platforms like Telegram, Reddit, and YouTube for updates and engagement, and supports a referral program—though it doesn’t offer official forums or dedicated channels like Discord or fully featured community hubs.

Community engagement thrives through its ambassador and affiliate programs, offering users access to private Telegram groups, content support, and cashback incentives—though public forums or Discord channels aren’t prominently advertised.

Integrations

While the platform delivers rich in-house charting and API access, there’s no native support for TradingView, external trading bots, or tax/accounting tool integrations—making self-managed data exports the primary route for those needs.

SimpleSwap doesn’t embed TradingView charts or offer native bot support, but it does provide a transparent API and widget for smooth integration with external tools and developer workflows; no built-in tax or accounting tools are included.

Who Each One Is Best For

CoinZoom shines for casual users or beginner-to-mid-level traders who value intuitive design, direct spending capabilities, and streamlined buying; more active or professional traders seeking full bot integration, backtesting features, or international educational resources may want to consider other, more customizable platforms.

SimpleSwap is ideal for both newcomers and seasoned crypto users who value instant, no-account swaps with strong privacy and multi-language support—especially useful when speed, simplicity, and broad coin access matter more than advanced trading tools.