Crypto.com vs Bitmex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Crypto.com and Bitmex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Crypto.com

Bitmex

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

yes

Europe

yes

Latin America

yes

India

China

Canada

yes

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Crypto.com is ideal if:

Mobile-first crypto explorers: Ideal for users who want a sleek, all-in-one app experience—from buying and managing assets to using a crypto debit card for everyday spending.
Feature-curious investors: Great if you're looking for a platform that layers advanced options—staking, NFTs, lending, and even a customizable trading exchange—on top of a beginner-friendly interface.
Security-conscious users: Well-suited for those who value robust safeguards, including enterprise-grade certifications and a strong regulatory footprint across major markets.

Bitmex is ideal if:

Best suited for seasoned traders who want advanced derivative tools, including futures, perpetual swaps, and customizable bot integrations.
Perfect for those who value high liquidity, low-latency execution, and a platform built for competitive, fast-paced trading environments.
Makes sense if you're looking for crypto-only margin trading with leverage and staking options, and you're comfortable with complex interfaces.

Crypto.com isn’t ideal if:

Pure “buy & hold” investors: If your goal is simply to purchase and store crypto long-term, you might find other platforms more straightforward and less overloaded with extra features.
Desktop-first users: Some key functions—like card purchases—are only accessible via the mobile app, potentially limiting functionality for desktop-heavy users.
Entry-level traders with low volume: If you place small or occasional market orders, you may find the effective trading costs less competitive compared to more entry-volume friendly platforms.

Bitmex isn’t ideal if:

Not beginner-friendly—interface and features can overwhelm users without prior experience in derivatives or margin trading.
Limited ecosystem and fiat support—only crypto-to-crypto funding and a narrower product range than broader exchanges.
Regulatory and compliance concerns—it has faced serious legal scrutiny and governance issues that may raise trust or availability doubts.

Fees & Total Costs

Spot Maker/Take

Spot trading fees follow a tiered structure where higher 30-day trading volumes and staking of the native CRO token unlock progressively lower maker and taker rates, rewarding both liquidity providers and token holders.

Maker and taker fees on spot are tiered based on your 30-day trading volume or BMEX tokens staked; higher tiers mean lower percentages for both, and staking BMEX may further reduce taker fees and increase maker rebates.

Futures/Derivatives

Derivatives fees—including for perpetuals and futures—use maker/taker pricing and also incorporate funding rate costs, with potential zero maker fees or rebates available depending on CRO stake levels.

Derivatives follow a volume-based tiered fee structure with negative maker fees (rebates) and modest taker fees; funding payments on perpetual contracts occur roughly every eight hours and fluctuate depending on market conditions and your position.

Average Spreads on Liquid Pairs

On deep liquidity pairs like BTC/USDT or ETH/USDT, spreads are kept narrow to reflect an efficient order book, though the exact difference between bid and ask may vary with market conditions.

BitMEX typically offers tight spreads in its most liquid pairs, keeping them competitive and only slightly wider than those found on major centralized exchanges.

Fiat Deposits & Withdrawals

Fiat can be moved via bank transfers or cards, with most basic deposit methods being essentially fee-free on the platform side and withdrawals varying by method; processing times range from near-instant to a few business days depending on the option.

Fiat can be funded via credit/debit cards, bank or instant transfers, and services like Apple Pay, with fees determined by the third-party provider; processing times and costs vary by method and region.

On-chain Withdrawals

When sending crypto externally, fees are determined per chain and typically set at a fixed amount rather than variable, with different values depending on the network—for example Bitcoin, Ethereum, or other supported assets.

Crypto withdrawals incur either a dynamic network fee for Bitcoin or fixed fees for other assets; BitMEX doesn’t charge the fee itself, although Bitcoin fees adjust with network congestion and some assets display fixed withdrawal charges.

Hidden Costs

Unadvertised charges may arise from non-native currency conversions, inactivity penalties if accounts are unused over long periods, or paying for expedited identity verification services when needed.

There are minimal extra costs—currency conversion fees may apply via your payment provider, there’s no inactivity fee, and expedited KYC may have unspecified third-party costs but none imposed by BitMEX.

Real-World Cost Example: “€500 BTC

If you buy crypto worth roughly €500, you’d incur a small combined cost from order execution (dependent on order type and liquidity), a modest spread for execution price, and then any withdrawal fee when sending the asset off-platform—pulling these factors together gives a realistic cost overview for a typical user.

If you convert fiat to crypto equivalent of 500 €, the total cost would encompass your third-party payment-processing fee, the slightly wider spread, and the on-chain withdrawal fee — all varying by method and network conditions, with no extra platform charges added by BitMEX.

Crypto Offering & Trading Features

Number of Coins & Pairs

Crypto.com lists over 400 cryptocurrencies and supports more than 600 trading pairs overall, with the most active among them—including major tokens like BTC, ETH, USDT, USDC, BNB, ADA, XRP, SOL, DOGE, and MATIC—regularly comprising its top 20 by volume.

BitMEX lists over 100 cryptocurrencies across roughly 180 trading pairs; the most traded tops (such as BTC/USDT, BMEX/USDT, ETH/USDT) dominate volume share, reflecting its focus on highly liquid assets.

Product Range

The platform supports a wide array of services

BitMEX offers spot trading, margin, perpetual swaps, futures, and options, plus copy-trading and automated grid-bot support—but lacks crypto ETFs, staking/earn products, loans, or built-in DCA automation.

Liquidity

Crypto.com maintains deep liquidity across its markets, with spot order books for BTC and ETH particularly robust—though precise 24-hour volumes and depth figures fluctuate, the Exchange manages high throughput and tight market depth for its most liquid pairs.

The exchange exhibits strong liquidity in perpetual futures like BTC and ETH, with billions in daily volume and substantial book depth within tight ±1% spreads, ideal for high-speed, high-volume execution.

Tools

A full suite of order types is available—including limit, stop-loss, take-profit, and OCO orders—alongside native TradingView integration for enhanced charting, advanced bot tools (DCA, TWAP, grid, arbitrage), and a high-performance API/WSS infrastructure covering spot, margin, and derivatives trading.

Traders benefit from a full suite of pro-grade tools

Geographic Restrictions by Product

Certain regions face product limitations—derivatives and margin trading may be restricted or unavailable depending on jurisdiction, whereas spot trading and earning services are broadly accessible but vary by local regulation.

Derivative products—including futures and options—are blocked for users in restricted jurisdictions such as the US, Canada (Quebec), Hong Kong, Seychelles, and parts of Russia or sanctioned regions; other areas only see limited offerings.

Innovation

Crypto.com continues to expand with creative offerings like crypto launchpad or launchpool-style events for new token releases, and flexible vs locked earn options that let users choose between liquidity or higher yields—reflecting a commitment to innovation in user engagement and passive strategies.

While BitMEX lacks launchpad/launchpool initiatives and structured earn offerings, it stands out with novel features like staking incentives via its BMEX token and flexible fee rebate structures for active users.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto.com is managed by Foris DAX Asia (a Singapore-based company), with its global operations dating back to 2016 and headquarters located in Singapore.

Operated by HDR Global Trading Limited, incorporated in 2014 under the Seychelles’ International Business Companies Act, with its registered office in Mahé, Seychelles.

Licenses/Registration

The platform is compliant across major regions—registered as a Virtual Asset Service Provider (VASP) in Spain, holding MiCA authorization through its Maltese entity, and operating under regulatory approvals in the UK, Cyprus, France, Singapore, Australia, Canada, and the US, among others.

The platform does not appear to hold formal VASP or EU MiCA licenses and operates primarily under Seychelles jurisdiction, without registration under major global financial frameworks.

Custody

Crypto.com employs client-segregated custody with advanced MPC-based secure holdings, offers bankruptcy-remote vaults, and undergoes regular audits with transparent architecture—while explicit proof-of-reserves remains internal.

Customer assets are ring-fenced and held in segregated hot and cold wallets; BitMEX publishes a Proof of Reserves and Liabilities snapshot twice weekly for full auditability, though no third-party audits or reserve ratios are published.

Insurance & Protection Funds

Its U.S.–based Custody Trust benefits from a robust insurance policy of around USD 120 million covering cold-storage assets and potential theft, supported by Lloyd’s underwriters and arranged by Aon.

A sizable internal insurance fund is maintained to safeguard traders against deleveraging impacts, helping ensure solvency even during market stress.

Incident History

In early 2022, Crypto.com experienced a hack resulting in about $15 million in Ether taken; withdrawals were briefly paused and later restored, with no client funds lost, and there have been no major subsequent breaches publicly reported.

Though there have been no major public hacks or system outages recently, BitMEX faced extensive legal scrutiny and a $100 million fine in 2025 for AML/KYC violations; its founders also faced regulatory penalties.

Risk Controls

The platform enforces strong protections like mandatory 2FA, withdrawal whitelists, anti-phishing mechanisms, API permissions, role-based access, and optional sub-accounts to maintain granular control and mitigate unauthorized access.

The platform enforces strong security practices including 2FA, customizable API permissions, anti-phishing safeguards, and support for whitelists and sub-accounts to enhance user protection and operational control.

Transparency

Client assets are maintained in separate, auditable wallets with structural segregation; while public monthly audits or visible SLAs are not routinely published, the architecture reflects operational transparency and institutional-grade security standards.

BitMEX offers high transparency via its twice-weekly proof of reserves reports; however, there are no public wallet addresses or official monthly reports, and no published service-level guarantees.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your account via bank transfer, credit/debit cards, Apple Pay, or Google Pay; minimum and maximum thresholds vary by method and region, ranging from low single-digit amounts up to substantial daily and monthly caps; fund arrivals can be instant (cards/e-wallets) or take several hours to a few business days (bank transfers).

Fiat purchases are available only through integrated third-party providers using credit/debit cards, Apple Pay, Google Pay, Revolut, and similar e-wallets; there’s generally no minimum set by BitMEX, processing is near-instant for cards, while transfer speeds depend on the provider.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users can engage with limited features before KYC; completing full KYC (identity and selfie upload) unlocks higher transaction thresholds and full access to platform services—lower tiers impose strict withdrawal and product restrictions.

BitMEX requires full identity verification for all users before allowing deposits, trades, or withdrawals, with no tiered or anonymous access—this KYC obligation applies across the board with no optional levels.

Withdrawals

Withdrawals are subject to minimum amounts per coin and daily caps (e.g., around 10 BTC per 24 h); supported networks include ERC-20, TRC-20, BEP-20, etc., and processing times depend on both network congestion and method—crypto withdrawals may take minutes to over an hour.

Crypto withdrawals are enabled across multiple networks (e.g. ERC-20, TRC-20), with dynamic fees based on network and no firm minimums declared by the exchange, though low-value blockchain limits may apply; withdrawal times vary with network congestion.

Customer Support

Help is available via 24/7 in-app chat and email, with typical resolution times varying by query complexity; a detailed knowledge base supports self-help for tutorials and FAQs.

BitMEX offers support via email and live chat (availability not explicitly stated as 24/7), supported by a robust help center and guides, though no official average response times are published.

Languages & Localization

The platform supports native Spanish alongside other languages, displays fees and balances in local currencies such as €, and adapts features based on regional regulatory frameworks for better local relevance.

The platform and app are primarily in English; displayed pricing can adapt to user’s local fiat (€, USD); however, localized regulatory compliance and currency support depend on the user’s jurisdiction and corresponding payment provider.

App Quality & Stability

The mobile app is routinely updated and regarded as stable and performant; although official crash-rate metrics aren’t public, regular releases and smooth UX improvements indicate robust maintenance and reliability.

The BitMEX app is professionally developed, offering mobile trading and wallet features, generally reported as stable—while detailed crash rate metrics aren’t published, it receives regular updates and maintenance to ensure smooth performance.

Experience, Performance & Ecosystem

UX/UI

The platform shines with clear organization and user-friendly navigation, designed to welcome newcomers while offering deeper controls—premium users benefit from a more advanced interface, akin to a “Pro” mode, though there’s no explicitly separate branded version.

BitMEX delivers a powerful, feature-rich interface that caters more to seasoned traders than newcomers—there’s no “Lite” mode, but its streamlined dashboard and customizable chart workspaces help reduce complexity once you’re familiar.

Performance

Crypto.com generally offers swift order execution under normal market conditions, with strong platform resilience, though unsurprisingly, major volatility spikes can slightly increase latency and lead to temporary delays in KYC verification high-traffic periods.

Thanks to recent engine upgrades, order responses now often register under 200 ms, latency reduced dramatically, and the platform has handled major volatility surges without overload or slowdowns; KYC queues are generally fast, even during bull runs, though exact wait times vary.

Education

While Crypto.com offers a variety of educational materials, including guides and announcements, native Spanish content is mostly limited to community posts and localized support updates rather than a dedicated academy or trading simulator in Spanish.

BitMEX doesn’t offer a built-in academy or demo mode, and provides limited educational material in Spanish—but its blog, support center, and integration with tools like TradingView help bridge the learning gap for proactive traders.

Community

The ecosystem includes vibrant official communities on Discord and Telegram—supportive spaces for updates and peer help—as well as referral incentives, but there’s no central copy-trading or reward-sharing program.

BitMEX supports community engagement through official Discord, Telegram, and referral programs, though it lacks a native forum; most user discussions and shared knowledge happen across these social channels.

Integrations

Crypto.com integrates with TradingView on its interface, supports native automated tools like DCA and grid bots, and links to external accounting or tax tools; full support for third-party bot platforms is expanding

BitMEX integrates directly with TradingView for native charting and execution; it supports external bot automation via webhooks and APIs, but offers no built-in tax reporting or accounting tools out of the box.

Who Each One Is Best For

Beginners appreciate the intuitive onboarding design and helpful community, while intermediate users benefit from advanced charting, automation tools, and the hybrid feel of a “Lite-to-Pro” progression—pro traders may find other services with more dedicated Pro-tier offerings fit their needs better.

BitMEX excels for advanced traders who value blazing-fast execution, deep liquidity, and a pro-grade ecosystem—but it’s less suitable for beginners or those seeking structured learning, passive investing tools, or easy-to-navigate platforms.