Crypto.com vs Giottus: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Crypto.com and Giottus This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Crypto.com

Giottus

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Europe

Latin America

Yes

India

China

Canada

United Kingdom

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Crypto.com is ideal if:

Mobile-first crypto explorers: Ideal for users who want a sleek, all-in-one app experience—from buying and managing assets to using a crypto debit card for everyday spending.
Feature-curious investors: Great if you're looking for a platform that layers advanced options—staking, NFTs, lending, and even a customizable trading exchange—on top of a beginner-friendly interface.
Security-conscious users: Well-suited for those who value robust safeguards, including enterprise-grade certifications and a strong regulatory footprint across major markets.

Giottus is ideal if:

Beginners or INR-first users: Perfectly suited—it offers ultra-fast INR deposits and a highly intuitive interface tailored for Indian users.
Security-focused traders: Excellent choice—bank-level encryption, massive redundancies, and a high-throughput matching engine ensure a stable and safe environment.
Looking for global or altcoin variety?: Likely not ideal—limited international reach and a narrower crypto selection compared to global exchanges.

Crypto.com isn’t ideal if:

Pure “buy & hold” investors: If your goal is simply to purchase and store crypto long-term, you might find other platforms more straightforward and less overloaded with extra features.
Desktop-first users: Some key functions—like card purchases—are only accessible via the mobile app, potentially limiting functionality for desktop-heavy users.
Entry-level traders with low volume: If you place small or occasional market orders, you may find the effective trading costs less competitive compared to more entry-volume friendly platforms.

Giottus isn’t ideal if:

Need broad altcoin access? Not the best fit—Giottus’s crypto selection is more modest compared to global exchanges.
Globally located or outside India? Probably not an ideal match—its services and availability remain largely confined to India.
Seeking advanced trading tools? Might fall short—it lacks some sophisticated features demanded by experienced or professional traders.

Fees & Total Costs

Spot Maker/Take

Spot trading fees follow a tiered structure where higher 30-day trading volumes and staking of the native CRO token unlock progressively lower maker and taker rates, rewarding both liquidity providers and token holders.

Giottus offers zero maker fees and standard taker fees on crypto-INR trades, with no extra incentive tiers tied to volume or token discounts—so your trading costs stay predictably low regardless of how much you trade.

Futures/Derivatives

Derivatives fees—including for perpetuals and futures—use maker/taker pricing and also incorporate funding rate costs, with potential zero maker fees or rebates available depending on CRO stake levels.

At present, Giottus does not support futures or derivatives products, so there’s no maker/taker structure or funding rate to factor into your cost analysis.

Average Spreads on Liquid Pairs

On deep liquidity pairs like BTC/USDT or ETH/USDT, spreads are kept narrow to reflect an efficient order book, though the exact difference between bid and ask may vary with market conditions.

While exact figures fluctuate, spreads on Giottus appear in line with industry norms for liquid crypto pairs like BTC/USDT and ETH/USDT, reflecting competitive pricing for actively traded markets.

Fiat Deposits & Withdrawals

Fiat can be moved via bank transfers or cards, with most basic deposit methods being essentially fee-free on the platform side and withdrawals varying by method; processing times range from near-instant to a few business days depending on the option.

You can deposit or withdraw INR instantly (24/7) via IMPS or UPI with zero fees for normal transactions—instant methods are processed in seconds or minutes through your bank, while traditional IMPS/NEFT may take a few hours depending on timing.

On-chain Withdrawals

When sending crypto externally, fees are determined per chain and typically set at a fixed amount rather than variable, with different values depending on the network—for example Bitcoin, Ethereum, or other supported assets.

Crypto withdrawal fees are set per coin and network, typically fixed values rather than dynamic; for example, BTC withdrawals follow a set fee, and various networks like ETH or TRX similarly have fixed charges per transfer.

Hidden Costs

Unadvertised charges may arise from non-native currency conversions, inactivity penalties if accounts are unused over long periods, or paying for expedited identity verification services when needed.

Giottus does not layer hidden charges—there’s no currency conversion markup, no inactivity penalty, and no premium KYC option; all core costs align with publicly declared fee structures and are transparently applied.

Real-World Cost Example: “€500 BTC

If you buy crypto worth roughly €500, you’d incur a small combined cost from order execution (dependent on order type and liquidity), a modest spread for execution price, and then any withdrawal fee when sending the asset off-platform—pulling these factors together gives a realistic cost overview for a typical user.

Imagine converting €500 to INR, then using that to buy BTC and withdrawing it

Crypto Offering & Trading Features

Number of Coins & Pairs

Crypto.com lists over 400 cryptocurrencies and supports more than 600 trading pairs overall, with the most active among them—including major tokens like BTC, ETH, USDT, USDC, BNB, ADA, XRP, SOL, DOGE, and MATIC—regularly comprising its top 20 by volume.

Giottus supports roughly 300+ cryptocurrencies across 300+ trading pairs, with the top 20 by volume dominated by INR pairs like USDT/INR, ETH/INR, BTC/INR, SOL/USDT, and XRP/INR—these reflect the most active and liquid markets.

Product Range

The platform supports a wide array of services

The platform offers a comprehensive spot exchange plus fiat-crypto and crypto-crypto trades, along with earning tools like staking, lending, curated baskets, and automated SIP (Systematic Investment Plan), but it does not offer margin, derivatives, ETFs, options, copy trading, grid bots, or DCA tools.

Liquidity

Crypto.com maintains deep liquidity across its markets, with spot order books for BTC and ETH particularly robust—though precise 24-hour volumes and depth figures fluctuate, the Exchange manages high throughput and tight market depth for its most liquid pairs.

While specific volume metrics change daily, Giottus ranks as one of India’s most liquid exchanges, aggregating liquidity from sources like Bitfinex to ensure shallow slippage and solid order-book depth on pairs like BTC/INR and ETH/INR.

Tools

A full suite of order types is available—including limit, stop-loss, take-profit, and OCO orders—alongside native TradingView integration for enhanced charting, advanced bot tools (DCA, TWAP, grid, arbitrage), and a high-performance API/WSS infrastructure covering spot, margin, and derivatives trading.

The platform supports basic order types (like limit and market) on a real-time order book with charting tools; it integrates advanced visuals and historical data into its UI, though full native TradingView charts or API/WS support aren’t prominently featured.

Geographic Restrictions by Product

Certain regions face product limitations—derivatives and margin trading may be restricted or unavailable depending on jurisdiction, whereas spot trading and earning services are broadly accessible but vary by local regulation.

Giottus’s products are fully accessible only within India, and features like its earning tools and spot functionality are not available to users outside Indian jurisdiction.

Innovation

Crypto.com continues to expand with creative offerings like crypto launchpad or launchpool-style events for new token releases, and flexible vs locked earn options that let users choose between liquidity or higher yields—reflecting a commitment to innovation in user engagement and passive strategies.

The platform introduces innovation through curated crypto baskets and SIP investment mechanisms, and while it offers staking and lending, it does not currently support launchpad/launchpool offerings or differentiate between flexible and locked yield products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto.com is managed by Foris DAX Asia (a Singapore-based company), with its global operations dating back to 2016 and headquarters located in Singapore.

Giottus is operated by Giottus Technologies Pvt Ltd, established in 2017, with its headquarters located in Chennai, India.

Licenses/Registration

The platform is compliant across major regions—registered as a Virtual Asset Service Provider (VASP) in Spain, holding MiCA authorization through its Maltese entity, and operating under regulatory approvals in the UK, Cyprus, France, Singapore, Australia, Canada, and the US, among others.

As an Indian crypto service provider, Giottus is registered with the Financial Intelligence Unit–India as a Virtual Asset Service Provider, fully complying with local regulatory obligations under the AML/PMLA framework.

Custody

Crypto.com employs client-segregated custody with advanced MPC-based secure holdings, offers bankruptcy-remote vaults, and undergoes regular audits with transparent architecture—while explicit proof-of-reserves remains internal.

own vs third-party; Proof of Reserves, audits, % cold reserves

Insurance & Protection Funds

Its U.S.–based Custody Trust benefits from a robust insurance policy of around USD 120 million covering cold-storage assets and potential theft, supported by Lloyd’s underwriters and arranged by Aon.

There is no indication that Giottus currently maintains an insurance policy or dedicated insurance fund to cover unexpected losses or custodial risks.

Incident History

In early 2022, Crypto.com experienced a hack resulting in about $15 million in Ether taken; withdrawals were briefly paused and later restored, with no client funds lost, and there have been no major subsequent breaches publicly reported.

To date, Giottus has not reported any major security breaches, exchange suspensions, or regulatory penalties, reflecting a clean track record in operational integrity and compliance.

Risk Controls

The platform enforces strong protections like mandatory 2FA, withdrawal whitelists, anti-phishing mechanisms, API permissions, role-based access, and optional sub-accounts to maintain granular control and mitigate unauthorized access.

The exchange enforces industry-standard security measures including mandatory two-factor authentication, KYC-linked withdrawal tiers, and integration with compliance tools that bolster governance and anti-phishing defenses—though features like sub-accounts or granular API permissioning aren’t prominently highlighted.

Transparency

Client assets are maintained in separate, auditable wallets with structural segregation; while public monthly audits or visible SLAs are not routinely published, the architecture reflects operational transparency and institutional-grade security standards.

Giottus enhances transparency through its pending Proof of Reserves initiative and public communication via blog updates, but it does not currently publish routine monthly audit reports, public wallet addresses, or formalized service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your account via bank transfer, credit/debit cards, Apple Pay, or Google Pay; minimum and maximum thresholds vary by method and region, ranging from low single-digit amounts up to substantial daily and monthly caps; fund arrivals can be instant (cards/e-wallets) or take several hours to a few business days (bank transfers).

You can deposit INR into your Giottus account via UPI or IMPS instantly 24/7, and via NEFT/IMPS during the day with zero fees—both processing are fast, with instant routes completing in seconds and normal deposits credited within a couple of hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users can engage with limited features before KYC; completing full KYC (identity and selfie upload) unlocks higher transaction thresholds and full access to platform services—lower tiers impose strict withdrawal and product restrictions.

Giottus enforces a tiered KYC system, where completing full identity verification (PAN, Aadhaar or equivalent) unlocks access to higher withdrawal limits that are evaluated individually by compliance—there’s no zero-KYC tier for active trading.

Withdrawals

Withdrawals are subject to minimum amounts per coin and daily caps (e.g., around 10 BTC per 24 h); supported networks include ERC-20, TRC-20, BEP-20, etc., and processing times depend on both network congestion and method—crypto withdrawals may take minutes to over an hour.

Crypto withdrawals are subject to fixed network fees and follow network-specific protocols, while INR withdrawals up to ₹200,000 via IMPS are instant and free, and larger amounts are processed using NEFT according to banking timings, with limits adjusted to your KYC tier.

Customer Support

Help is available via 24/7 in-app chat and email, with typical resolution times varying by query complexity; a detailed knowledge base supports self-help for tutorials and FAQs.

Support is available through live chat, email, and phone, with a helpful knowledge base to guide users—response tends to be prompt, although peak hours may cause slight delays.

Languages & Localization

The platform supports native Spanish alongside other languages, displays fees and balances in local currencies such as €, and adapts features based on regional regulatory frameworks for better local relevance.

The platform is localized mainly for Indian users, with interface and support in English and amounts shown in INR; the legal and compliance framework is aligned with Indian regulatory standards.

App Quality & Stability

The mobile app is routinely updated and regarded as stable and performant; although official crash-rate metrics aren’t public, regular releases and smooth UX improvements indicate robust maintenance and reliability.

The mobile app is generally stable and regularly maintained, with no widespread reports of frequent crashes; regular updates keep the platform current and responsive to user needs.

Experience, Performance & Ecosystem

UX/UI

The platform shines with clear organization and user-friendly navigation, designed to welcome newcomers while offering deeper controls—premium users benefit from a more advanced interface, akin to a “Pro” mode, though there’s no explicitly separate branded version.

Giottus features a clean, intuitive interface with minimal learning curve that suits both novices and more advanced users; there is no explicit “Lite” or “Pro” toggle, but the platform naturally accommodates different experience levels through its organized layout and simplified navigation.

Performance

Crypto.com generally offers swift order execution under normal market conditions, with strong platform resilience, though unsurprisingly, major volatility spikes can slightly increase latency and lead to temporary delays in KYC verification high-traffic periods.

Built on a high-capacity trading engine capable of processing tens of thousands of transactions per second, Giottus maintains fast order execution even during volatile periods and has engineered resilience to handle surges, while KYC queues remain manageable thanks to its streamlined verification process.

Education

While Crypto.com offers a variety of educational materials, including guides and announcements, native Spanish content is mostly limited to community posts and localized support updates rather than a dedicated academy or trading simulator in Spanish.

While Giottus invests in user education through blog posts and public awareness initiatives, it does not currently offer an in-app academy, simulator, demo mode, or content in Spanish—its educational assets are more operational and aimed at raising general crypto awareness.

Community

The ecosystem includes vibrant official communities on Discord and Telegram—supportive spaces for updates and peer help—as well as referral incentives, but there’s no central copy-trading or reward-sharing program.

Giottus builds community engagement via its official Telegram channel and referral program that rewards users for inviting friends, but it does not appear to operate public forums or an official Discord server at this time.

Integrations

Crypto.com integrates with TradingView on its interface, supports native automated tools like DCA and grid bots, and links to external accounting or tax tools; full support for third-party bot platforms is expanding

Although Giottus doesn’t integrate natively with TradingView or tax/accounting software, it does support connectivity with third-party trading bot platforms—enabling advanced automated strategies via services like Bitsgap.

Who Each One Is Best For

Beginners appreciate the intuitive onboarding design and helpful community, while intermediate users benefit from advanced charting, automation tools, and the hybrid feel of a “Lite-to-Pro” progression—pro traders may find other services with more dedicated Pro-tier offerings fit their needs better.

Giottus is especially well-suited for Indian users seeking a seamless fiat-to-crypto experience, regional language support, and straightforward tools for regular investing (like SIPs and baskets); it’s less tailored to power users requiring advanced charting, global fiat options, or institutional-level integrations.