Crypto.com vs Swyftx: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Crypto.com and Swyftx This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Crypto.com

Swyftx

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Crypto.com is ideal if:

Mobile-first crypto explorers: Ideal for users who want a sleek, all-in-one app experience—from buying and managing assets to using a crypto debit card for everyday spending.
Feature-curious investors: Great if you're looking for a platform that layers advanced options—staking, NFTs, lending, and even a customizable trading exchange—on top of a beginner-friendly interface.
Security-conscious users: Well-suited for those who value robust safeguards, including enterprise-grade certifications and a strong regulatory footprint across major markets.

Swyftx is ideal if:

Great for beginners and casual traders — Swyftx’s intuitive interface, demo mode, and educational incentives (like Learn & Earn) make it easy to get started with confidence.
Well-suited for Australian and New Zealand users — Built specifically for local fiat (AUD/NZD) usage and regulatory environments, offering seamless deposits and tax tools.
Less ideal for advanced traders — Lacks margin, futures, and derivatives options that experienced or professional traders often require.

Crypto.com isn’t ideal if:

Pure “buy & hold” investors: If your goal is simply to purchase and store crypto long-term, you might find other platforms more straightforward and less overloaded with extra features.
Desktop-first users: Some key functions—like card purchases—are only accessible via the mobile app, potentially limiting functionality for desktop-heavy users.
Entry-level traders with low volume: If you place small or occasional market orders, you may find the effective trading costs less competitive compared to more entry-volume friendly platforms.

Swyftx isn’t ideal if:

You need advanced or professional trading tools — Swyftx lacks margin, futures, derivatives, copy-trading, and staking features.
You trade niche, low-liquidity assets — Some rare tokens may show limited functionality or suffer from low liquidity, leading to higher slippage.
You’re outside Australia/New Zealand — Availability is currently restricted to those regions, so international users won’t have access.

Fees & Total Costs

Spot Maker/Take

Spot trading fees follow a tiered structure where higher 30-day trading volumes and staking of the native CRO token unlock progressively lower maker and taker rates, rewarding both liquidity providers and token holders.

Swyftx employs a unified spot fee structure—maker and taker are the same—and those rates decrease automatically with higher 30-day AUD trading volumes, starting from a standard tier and improving with volume tiers.

Futures/Derivatives

Derivatives fees—including for perpetuals and futures—use maker/taker pricing and also incorporate funding rate costs, with potential zero maker fees or rebates available depending on CRO stake levels.

Futures, margin, and derivatives trading are not available on Swyftx, so there are no maker/taker or funding costs to consider.

Average Spreads on Liquid Pairs

On deep liquidity pairs like BTC/USDT or ETH/USDT, spreads are kept narrow to reflect an efficient order book, though the exact difference between bid and ask may vary with market conditions.

While Swyftx doesn’t list exact spread figures in long-term terms, publicly reported estimates suggest moderately tight spreads for major pairs, suitable for straightforward spot trades without deep order-book advantages.

Fiat Deposits & Withdrawals

Fiat can be moved via bank transfers or cards, with most basic deposit methods being essentially fee-free on the platform side and withdrawals varying by method; processing times range from near-instant to a few business days depending on the option.

Users in Australia and New Zealand can deposit using bank transfer, PayID, card (via Stripe or Banxa), with zero platform fees for AUD transfers—though third-party or card premium spreads may apply—while NZD withdrawals incur a flat local fee; processing times are standard regionally.

On-chain Withdrawals

When sending crypto externally, fees are determined per chain and typically set at a fixed amount rather than variable, with different values depending on the network—for example Bitcoin, Ethereum, or other supported assets.

Crypto withdrawals incur only the blockchain’s network fee, which is dynamic and set by the network (not Swyftx), and varies per asset and congestion levels across BTC, ETH, TRX networks, etc.

Hidden Costs

Unadvertised charges may arise from non-native currency conversions, inactivity penalties if accounts are unused over long periods, or paying for expedited identity verification services when needed.

Swyftx does not charge inactivity fees; users may face third-party conversion or card provider spreads, and while there’s no express KYC charge, any expedited services would depend on external verification services.

Real-World Cost Example: “€500 BTC

If you buy crypto worth roughly €500, you’d incur a small combined cost from order execution (dependent on order type and liquidity), a modest spread for execution price, and then any withdrawal fee when sending the asset off-platform—pulling these factors together gives a realistic cost overview for a typical user.

If you were to buy roughly the equivalent of €500 worth of BTC via AUD (via conversion), the total cost would comprise the spot trading fee (based on your tier), any AUD conversion or card spread, and then the network fee when withdrawing on-chain—all combined into a seamless composite cost, without separate hidden charges.

Crypto Offering & Trading Features

Number of Coins & Pairs

Crypto.com lists over 400 cryptocurrencies and supports more than 600 trading pairs overall, with the most active among them—including major tokens like BTC, ETH, USDT, USDC, BNB, ADA, XRP, SOL, DOGE, and MATIC—regularly comprising its top 20 by volume.

Swyftx offers over 440 cryptocurrencies across a wide variety of trading pairs, including all major BTC, ETH, and AUD combinations—so top-20 volume pairs are fully covered while smaller altcoins also enjoy strong representation.

Product Range

The platform supports a wide array of services

The platform focuses exclusively on spot trading and provides features like crypto bundles and auto-invest (akin to DCA), but it does not support margin, futures, options, ETFs, staking/earn, loans, copy-trading, or grid bots.

Liquidity

Crypto.com maintains deep liquidity across its markets, with spot order books for BTC and ETH particularly robust—though precise 24-hour volumes and depth figures fluctuate, the Exchange manages high throughput and tight market depth for its most liquid pairs.

Swyftx delivers solid liquidity on popular BTC and ETH pairs via a broker model; while exact 24-hour figures and depth aren’t disclosed, spreads are reported as tight and competitive for seamless basic spot execution.

Tools

A full suite of order types is available—including limit, stop-loss, take-profit, and OCO orders—alongside native TradingView integration for enhanced charting, advanced bot tools (DCA, TWAP, grid, arbitrage), and a high-performance API/WSS infrastructure covering spot, margin, and derivatives trading.

Swyftx offers limit, stop, and recurring (trigger) orders, full TradingView charting, auto-invest capabilities, market alerts, and an API for automated access—yet no native trading bots or OCO functionalities are noted.

Geographic Restrictions by Product

Certain regions face product limitations—derivatives and margin trading may be restricted or unavailable depending on jurisdiction, whereas spot trading and earning services are broadly accessible but vary by local regulation.

As of now, Swyftx is available only in Australia and New Zealand, and it does not offer any advanced derivatives, lending, or leveraged products to users in any region.

Innovation

Crypto.com continues to expand with creative offerings like crypto launchpad or launchpool-style events for new token releases, and flexible vs locked earn options that let users choose between liquidity or higher yields—reflecting a commitment to innovation in user engagement and passive strategies.

The platform stands out with its auto-invest (simplified DCA), crypto bundles, self-managed super fund (SMSF) support, demo mode, and educational rewards—but it does not currently offer launchpads, flexible vs locked earn programs, or similar promotional yield features.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto.com is managed by Foris DAX Asia (a Singapore-based company), with its global operations dating back to 2016 and headquarters located in Singapore.

Swyftx Pty Ltd, established mid-2010s, headquartered in Milton, Brisbane, Australia.

Licenses/Registration

The platform is compliant across major regions—registered as a Virtual Asset Service Provider (VASP) in Spain, holding MiCA authorization through its Maltese entity, and operating under regulatory approvals in the UK, Cyprus, France, Singapore, Australia, Canada, and the US, among others.

Fully registered with local AML/CTF authorities in Australia and New Zealand, subject to regular audit under respective national frameworks.

Custody

Crypto.com employs client-segregated custody with advanced MPC-based secure holdings, offers bankruptcy-remote vaults, and undergoes regular audits with transparent architecture—while explicit proof-of-reserves remains internal.

Assets are split between hot and cold storage under Swyftx’s custodial control; they operate with a full 1

Insurance & Protection Funds

Its U.S.–based Custody Trust benefits from a robust insurance policy of around USD 120 million covering cold-storage assets and potential theft, supported by Lloyd’s underwriters and arranged by Aon.

No publicly listed third-party insurance or protection fund is offered by Swyftx at this time.

Incident History

In early 2022, Crypto.com experienced a hack resulting in about $15 million in Ether taken; withdrawals were briefly paused and later restored, with no client funds lost, and there have been no major subsequent breaches publicly reported.

There are no reported hacks, major service suspensions, fund freezes, or regulatory fines recorded for the platform to date.

Risk Controls

The platform enforces strong protections like mandatory 2FA, withdrawal whitelists, anti-phishing mechanisms, API permissions, role-based access, and optional sub-accounts to maintain granular control and mitigate unauthorized access.

Robust safeguards include optional two-factor authentication, biometric login, breached-password detection, least-privilege internal architecture, anti-phishing guidance, and wallet whitelisting processes for withdrawals.

Transparency

Client assets are maintained in separate, auditable wallets with structural segregation; while public monthly audits or visible SLAs are not routinely published, the architecture reflects operational transparency and institutional-grade security standards.

Swyftx maintains ISO 27001 certification for information security management, employs ongoing third-party audits, and enforces a 1/1 asset model—but does not publish user-specific monthly reserve reports or transparent SLAs publicly.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can fund your account via bank transfer, credit/debit cards, Apple Pay, or Google Pay; minimum and maximum thresholds vary by method and region, ranging from low single-digit amounts up to substantial daily and monthly caps; fund arrivals can be instant (cards/e-wallets) or take several hours to a few business days (bank transfers).

Users in Australia can deposit via bank transfer (instant with Osko or 2–3 business days otherwise), PayID (usually instant), card through Stripe (instant) or Banxa (30–45 minutes). Bank transfers include no minimum, Stripe has a ~AUD 30 minimum, Banxa starts at ~AUD 91, and PayID has no set minimum; each channel’s limits vary, and timing and third-party provider fees apply.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users can engage with limited features before KYC; completing full KYC (identity and selfie upload) unlocks higher transaction thresholds and full access to platform services—lower tiers impose strict withdrawal and product restrictions.

The platform uses a tiered verification system—Basic (Gold) for standard functionality and Diamond for higher limits—unlocking higher deposit and withdrawal caps when fully verified.

Withdrawals

Withdrawals are subject to minimum amounts per coin and daily caps (e.g., around 10 BTC per 24 h); supported networks include ERC-20, TRC-20, BEP-20, etc., and processing times depend on both network congestion and method—crypto withdrawals may take minutes to over an hour.

Fiat withdrawals in AUD and NZD are via bank transfer, with minimums of AUD 4 or NZD 30, daily totals up to ~AUD/NZD 50,000 (increasable with advanced KYC), and processing times from minutes (Osko) up to 10 business days. Crypto withdrawals require network confirmation, have dynamic network fees, and Swyftx deducts only the blockchain fee—not extra platform charges.

Customer Support

Help is available via 24/7 in-app chat and email, with typical resolution times varying by query complexity; a detailed knowledge base supports self-help for tutorials and FAQs.

Swyftx provides 24/7 support via live chat, email, and phone, with access to a well-developed knowledge base and chatbot. Response times are typically fast, often within minutes for live chat.

Languages & Localization

The platform supports native Spanish alongside other languages, displays fees and balances in local currencies such as €, and adapts features based on regional regulatory frameworks for better local relevance.

The platform is optimized for English-speaking users in Australia and New Zealand, showing balances and fees in AUD/NZD—with local regulatory alignment and no native display options for other fiat currencies.

App Quality & Stability

The mobile app is routinely updated and regarded as stable and performant; although official crash-rate metrics aren’t public, regular releases and smooth UX improvements indicate robust maintenance and reliability.

Swyftx’s app (iOS and Android) offers biometric security, TradingView charting, seamless trade functionality, and consistent updates; it holds high user ratings and is noted for a polished, stable experience.

Experience, Performance & Ecosystem

UX/UI

The platform shines with clear organization and user-friendly navigation, designed to welcome newcomers while offering deeper controls—premium users benefit from a more advanced interface, akin to a “Pro” mode, though there’s no explicitly separate branded version.

Swyftx offers a highly intuitive interface with customizable dashboards on both app and web; though it doesn’t use explicit “Lite/Pro” modes, the layout adjusts seamlessly from beginner to more advanced users by adding/removing widgets and choosing preset layouts.

Performance

Crypto.com generally offers swift order execution under normal market conditions, with strong platform resilience, though unsurprisingly, major volatility spikes can slightly increase latency and lead to temporary delays in KYC verification high-traffic periods.

Order execution on Swyftx is fast and stable, even during busy periods—while explicit latency or downtime figures aren’t disclosed, user reviews frequently highlight swift reactions and minimal disruptions under volatile market conditions.

Education

While Crypto.com offers a variety of educational materials, including guides and announcements, native Spanish content is mostly limited to community posts and localized support updates rather than a dedicated academy or trading simulator in Spanish.

Swyftx delivers a robust learning ecosystem with its “Swyftx Learn” portal featuring courses and quizzes, plus a fully functional demo mode with USD $10,000 in mock funds to practice trading—all tools aimed at reinforcing confidence before live trading.

Community

The ecosystem includes vibrant official communities on Discord and Telegram—supportive spaces for updates and peer help—as well as referral incentives, but there’s no central copy-trading or reward-sharing program.

The exchange supports a referral program where both parties receive rewards after sign-up and KYC completion, while maintaining active presence across forums, Discord, Telegram, and social platforms to cultivate its community and engagement.

Integrations

Crypto.com integrates with TradingView on its interface, supports native automated tools like DCA and grid bots, and links to external accounting or tax tools; full support for third-party bot platforms is expanding

Swyftx integrates TradingView for advanced charting, offers API access for automation, and includes tax-report tools; while it doesn’t directly support third-party bots, its ecosystem facilitates DCA setups and portfolio tracking.

Who Each One Is Best For

Beginners appreciate the intuitive onboarding design and helpful community, while intermediate users benefit from advanced charting, automation tools, and the hybrid feel of a “Lite-to-Pro” progression—pro traders may find other services with more dedicated Pro-tier offerings fit their needs better.

Swyftx works best for beginner to intermediate traders in Australia and New Zealand who value simplicity, educational support, and local fiat integration—less ideal for advanced traders seeking derivatives, margin products, or global access.