Eightcap vs Bitstamp: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Eightcap and Bitstamp This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

Eightcap

Bitstamp

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Europe

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China

Canada

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United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Eightcap is ideal if:

Strong for technical traders — supports MT4, MT5 and TradingView with advanced charting and code‑free automation, perfect for hands‑on, strategy-driven trading.
Regulated & cost‑efficient — overseen by multiple top-tier authorities and offers tight spreads plus no deposit or inactivity fees, appealing for safety‑ and budget‑conscious users.
Less ideal for beginners — wide instrument offerings and advanced tools may overwhelm newer traders seeking simpler platforms or built‑in educational guidance.

Bitstamp is ideal if:

Institution-ready platform – Streamlined KYC, global licensing, and institutional-grade protocols make Bitstamp a solid match if you're seeking a dependable and scalable exchange experience.
Strong fiat infrastructure – Supports core currencies like USD, EUR, and GBP with smooth bank transfer options, ideal if you prefer converting between crypto and traditional money effortlessly.
Focused and straightforward interface – Delivers a clean, no-frills trading environment with essential tools, making it a great option if you value simplicity over flashy extras.

Eightcap isn’t ideal if:

Not for long-term investors — only CFD-based trading is supported, so you can’t actually own real stocks or crypto assets.
Modest educational resources — lacks extensive learning materials or in-depth investor education, which can be a hurdle for newcomers.
Some transparency gaps — limited public disclosure of financials and occasional regulatory complexity may make due diligence harder.

Bitstamp isn’t ideal if:

Limited crypto variety – With a modest selection of cryptocurrencies, it might not satisfy those looking for niche or emerging altcoins.
No advanced or leveraged trading – The platform is spot-only and lacks support for features like margin, derivatives, or leverage strategies.
Slower support and processes – Some users report that identity verification, wire transfers, or customer support can feel slow or cumbersome.

Fees & Total Costs

Spot Maker/Take

Eightcap offers two account types: Standard (spread-only, no commission) and Raw (very tight spreads plus fixed commission of $3.50 per standard lot, per side). There are no volume-tier pricing or native token discounts—pricing remains flat regardless of trading volume or token holdings.

Bitstamp uses a tiered maker/taker model where both fees decrease as your 30-day trading volume rises—from modest percentages at low volumes down to nearly zero for very high volumes.

Futures/Derivatives

Eightcap specializes in CFDs (including futures-like products) but does not publicly provide maker/taker fee tiers like traditional futures exchanges. Costs are embedded in bid/ask spreads and overnight financing (swap rates), which vary by asset class and are automatically applied when positions are held past daily cut-off.

Bitstamp’s perpetual futures follow a maker/taker structure along with periodic funding payments every 8 hours, where long or short trade

Average Spreads on Liquid Pairs

Crypto trading as CFDs is offered, but spreads vary by instrument. According to recent data, they start around 170 pips for Bitcoin (BTC) and 20 pips for Ethereum (ETH), reflecting typical broker-wide CFD markups—not tight like spot crypto exchanges, but acceptable for leveraged derivatives access.

Spreads for highly liquid pairs like BTC/USDT and ETH/USDT remain tight and competitive, ensuring cost-effective trading for standard market participants.

Fiat Deposits & Withdrawals

Eightcap supports a wide array of fiat deposit and withdrawal methods—bank transfers, credit/debit cards, e-wallets (e.g., PayPal, Skrill, Neteller), and others—with no internal fees charged by Eightcap. Deposits can be processed instantly or within 24 business hours; withdrawals generally process within one day, though third-party or banking intermediaries may apply their own charges or delays.

Fiat can be deposited via bank transfers or cards and withdrawn with standard methods; timing varies from instant to a few days, depending on the channel.

On-chain Withdrawals

Eightcap does not support withdrawing cryptocurrencies “on-chain”, as all crypto exposure is via CFDs. You cannot withdraw actual BTC, ETH, TRX, or other tokens—so there are no network fees, fixed or dynamic.

Withdrawals in crypto are charged based on actual network fees per coin—typically variable and reflecting blockchain congestion—without additional hidden markup.

Hidden Costs

While Eightcap is transparent on major fees, some additional costs may apply: currency conversion fees if your deposit/withdrawal currency differs from your account’s base currency; a $10 inactivity fee after three months of no trading or funding for certain entities; and possibly expedited KYC or handling charges, depending on jurisdiction or service tier—though these are uncommon and not prominently advertised.

There are no surprise fees such as inactivity charges or forced express KYC costs; however, currency conversion may incur a minor spread if needed.

Real-World Cost Example: “€500 BTC

If you use €500 to “buy” BTC via CFD: First, your Standard account would incur a spread cost (embedded in the price), or with Raw you’d pay a minimal spread plus about €3.50 commission per side. Since it’s a CFD, there’s no actual BTC to withdraw, so no withdrawal fees or network charges apply. Any currency conversion (EUR to account base) may add a small FX cost—so your total cost includes spread + commission (if Raw) + potential FX conversion, but no actual blockchain or custody expenses.

If you buy €500 worth of BTC, you’d incur a small trading fee, experience a narrow market spread, and pay a standard crypto network withdrawal fee—all adding up to a small, predictable total cost.

Crypto Offering & Trading Features

Number of Coins & Pairs

Eightcap offers over 250 crypto derivatives that include a wide range of coins, crosses, and indices—way beyond the top 20 by volume, though it doesn’t break down exactly which are most popular.

Bitstamp lists around 85–90 cryptocurrencies, covering all major top 20 volume pairs and delivering a curated, dependable selection focused on the most traded digital assets.

Product Range

Eightcap exclusively provides CFD-based crypto instruments, which function like margin or perpetuals but underestimate ownership—you won’t find options, ETFs, staking, loans, bots, or DCA tools directly on the platform.

Bitstamp offers straightforward spot trading, with additional services including crypto-backed lending and staking (where available), but it does not extend into advanced features like futures, options, margin, ETFs, copy-trading, grid bots, or automated DCA strategies.

Liquidity

While specific 24-hour volumes and order-book depths aren’t publicly listed, Eightcap leverages NDD/ECN execution through professional liquidity providers, offering comparatively deep liquidity for major crypto CFDs like BTC and ETH.

For liquid markets such as BTC and ETH, Bitstamp maintains robust 24-hour trading volume and solid order book depth that supports efficient execution at competitive spreads for most routine trades.

Tools

You get a full suite of limit, stop, OCO orders, price alerts, advanced charting across MT4, MT5, and TradingView (with native integration), plus access to APIs and WebSockets—ideal for custom trading or automation.

The platform supports functional essentials—limit and stop orders—alongside API and WebSocket for automated access; while it may offer real-time charts, advanced options such as OCO, alert triggers, or integrated TradingView remain limited.

Geographic Restrictions by Product

There are regional limitations: for example, UK-based retail clients cannot trade crypto derivatives due to FCA rules, and similar restrictions may apply elsewhere depending on local regulation. Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

Though spot trading is broadly available, specialized offerings like staking or institutional lending may be withheld in certain jurisdictions due to regulatory constraints, meaning product access can vary by country.

Innovation

Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

Bitstamp maintains a conservative innovation path—it does not run launchpads or launchpools, and while traditional staking or earn functions may exist, differentiated flexible versus locked yield options are not a core part of its product suite.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Eightcap is operated by several legal entities across jurisdictions—most prominently Eightcap Pty Ltd in Australia, and others in the UK, Cyprus, and the Bahamas—with founding traces around 2009 and reported operational headquarter roots in Melbourne.

Bitstamp is operated by Bitstamp Ltd., founded in 2011, and headquartered in Luxembourg; it also maintains European registration as an EU payment institution and a UK-registered entity for broader reach.

Licenses/Registration

Eightcap holds licenses under multiple regulators including ASIC (Australia), FCA (UK), CySEC (Cyprus) and SCB (Bahamas); it does not specifically operate under VASP or MiCA frameworks for crypto, as it offers CFDs rather than spot crypto services.

The exchange holds a Luxembourg-based CASP license under EU MiCA, enabling compliant crypto services across Europe, and also operates under formal BitLicense regulation in New York, reinforcing its regulatory credibility.

Custody

Eightcap uses third-party segregated bank accounts to hold client funds separately from corporate capital; it does not offer Proof of Reserves or cold storage audits, as it doesn’t custody actual cryptocurrencies.

Bitstamp retains full control of its custodial infrastructure, with annual major-audit transparency by a Big Four firm since 2016—including proof of liabilities—and holds customer assets 1:1 securely, with a large portion maintained in cold storage.

Insurance & Protection Funds

Depending on the regulatory entity, clients may benefit from protections like the UK’s FSCS coverage (up to £85,000) or the EU’s equivalent; however, there is no blanket crypto-insurance or industry-wide protection fund.

While Bitstamp emphasizes full asset backing and strong security measures, it does not currently highlight an insurance fund or formal compensation scheme for user losses, instead relying on robust audits and governance practices.

Incident History

Eightcap’s public incident record includes self-reported compliance breaches with ASIC (regarding leveraged CFD limits), and abrupt service cuts to proprietary trading firms—not hacks or technical breaches.

The platform experienced a DDoS attack in 2014 and a hack in early 2015, which led to service interruptions and loss of funds, but it has since rebuilt its infrastructure and security frameworks to solid industry standards.

Risk Controls

Security controls include SSL encryption, optional two-factor authentication (2FA), negative balance protection, and advanced platform-level features (e.g., in MT4/MT5). Whitelists, anti-phishing tools, sub-accounts, or granular API permissions are not explicitly noted.

Bitstamp enforces comprehensive risk safeguards, including mandatory two-factor authentication, anti-phishing measures, API permissions, and (in select cases) whitelisting of address withdrawals for enhanced account protection.

Transparency

Eightcap publishes regulatory disclosures and periodic financial reports (like Pillar III disclosures for its EU entity), supports regulatory transparency, but does not offer public crypto wallet addresses or express service-level agreements (SLAs).

The exchange maintains strong operational openness, including routine global audits, public proof-of-reserves exercises, a high security governance score, and a compliance-first culture, even though it does not publish live wallet addresses or formal SLAs.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Eightcap supports more than 15 deposit options—including bank transfers, credit/debit cards, UnionPay, POLi, BPay, Skrill, Neteller, and more—processing most deposits within 24 business hours, with some methods instant; deposit minimums and maximums vary by payment provider and region.

Bitstamp supports deposits via bank transfers (SEPA, SWIFT, ACH Express), credit/debit cards, and in some regions e-wallets; minimums begin around €/ $10 or more, and processing ranges from near-instant (cards or SEPA Instant) to several business days (standard bank transfers).

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC is mandatory before trading or withdrawing; there’s no anonymous tier—users must complete basic identity verification (photo ID, proof of address), with advanced checks possibly required for larger withdrawal volumes or specific payment methods.

Bitstamp requires KYC with at least two tiers

Withdrawals

Withdrawal times depend on method—e-wallets and cards typically process within 1–2 business days, bank transfers up to 3–7 days; crypto (if supported) allows instant withdrawals with minimums often starting around $10–$50 depending on currency and method.

Withdrawals are available via bank transfer, card reimbursement, or crypto transfers on networks like ERC-20 or others; limits and speeds vary by KYC level and method—crypto tends to be quickest, bank options may take 1–3 business days.

Customer Support

Support is available through email and live chat, with a comprehensive FAQ and knowledge base for common queries; while exact SLA response times aren’t listed, support is generally responsive and available across operational hours.

Support includes an email/helpdesk and a knowledge base; availability is broad (chat or phone support based on region), with response times ranging from a few hours to a day depending on the channel.

Languages & Localization

The interface and support materials are localized for multiple regions, including Spanish and euro-denominated clients, with regional configurations to reflect appropriate compliance and fee presentation in local context.

Bitstamp’s interface is available primarily in English, displays balances in €/USD/GBP, and adapts to local regulatory norms in supported jurisdictions.

App Quality & Stability

Eightcap’s mobile and desktop platforms (via MT4/MT5 or proprietary portals) are known for polished functionality and regular updates; while no formal crash-rate metric is published, user feedback suggests solid reliability and steady performance.

The Bitstamp mobile app for iOS and Android delivers a stable trading experience with regular updates and rare crashes, reflecting a mature, dependable app platform.

Experience, Performance & Ecosystem

UX/UI

Eightcap offers a responsive and consistent trading interface across desktop, web, and mobile, crafted using a scalable design framework for seamless cross-device usability—though it doesn’t present clearly segmented “Lite” or “Pro” modes, the choice of platforms (MT4, MT5, TradingView) naturally scales based on experience and preference.

Bitstamp now offers two tailored interfaces—Bitstamp Go, designed with interactive flows and a friendly UX ideal for newcomers, and Bitstamp Pro, packed with advanced tools and metrics for experienced users, striking a smooth balance between ease and capability.

Performance

Eightcap delivers fast order execution with low latency and no major reported platform outages during volatile periods; some users note that high demand environments can stretch KYC processing slightly, but overall it remains efficient and reliable.

The platform delivers consistent performance with low order latency even during high-volume moments; falling-back issues or KYC bottlenecks during bull markets are rare, thanks to its robust tech infrastructure and scalable verification processes.

Education

The platform includes a robust demo environment—accessible via MT4/MT5—typically lasting 30 to 35 days, enabling realistic, risk-free practice; educational materials are available though comprehensive academy-style resources or content in Spanish appear limited.

While Bitstamp includes helpful in-app guidance and a well-organized knowledge base, it lacks a full demo or simulator environment, and Spanish-language educational materials are limited, focusing more on global core content.

Community

There’s no strong evidence of active community forums, Discord, or Telegram channels officially hosted by Eightcap, and details around a structured referral program are not prominently displayed—suggesting community engagement is more organic or via broader social and review platforms.

Bitstamp encourages community engagement through helpdesk support and knowledge articles, though it doesn’t maintain public forums, Discord, or Telegram channels—its platform leverages a referral system as the main peer-sharing feature.

Integrations

Eightcap shines in integrations, offering seamless TradingView connectivity, support for automated strategies via MT4/MT5 environments, and accessibility through API/WebSocket channels—though dedicated tax tools or accounting integrations don’t appear to be offered.

Bitstamp integrates natively with TradingView for seamless charting and order execution and supports connection with external bot platforms through its API—but it does not offer built-in tax tools or accounting integrations.

Who Each One Is Best For

This platform is ideal for active and technically minded traders who value speed, integration flexibility, and advanced charting—especially those comfortable navigating MT4/MT5 or TradingView—while casual or education-focused users seeking built-in community tools or localized learning may find it less tailored to their needs.

Bitstamp is ideal for users seeking a clean, secure, and regulated exchange—Go mode for beginners looking for clarity, and Pro for more advanced individuals wanting control without noise—though those craving hands-on automation or rich educational tooling may look elsewhere.