Eightcap vs Phemex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Eightcap and Phemex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

Eightcap

Phemex

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

United Kingdom

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Eightcap is ideal if:

Strong for technical traders — supports MT4, MT5 and TradingView with advanced charting and code‑free automation, perfect for hands‑on, strategy-driven trading.
Regulated & cost‑efficient — overseen by multiple top-tier authorities and offers tight spreads plus no deposit or inactivity fees, appealing for safety‑ and budget‑conscious users.
Less ideal for beginners — wide instrument offerings and advanced tools may overwhelm newer traders seeking simpler platforms or built‑in educational guidance.

Phemex is ideal if:

Fast-paced traders value it: With ultra-low latency and deep liquidity, Phemex's high-performance trading engine offers smooth execution and stability.
Tech-savvy users benefit: Advanced tools—like copy trading, bots, and DeFi-style earning products—empower both automation and strategy innovation.
Privacy-conscious users find appeal: Flexible KYC policies and a streamlined onboarding style suit those preferring minimal verification barriers.

Eightcap isn’t ideal if:

Not for long-term investors — only CFD-based trading is supported, so you can’t actually own real stocks or crypto assets.
Modest educational resources — lacks extensive learning materials or in-depth investor education, which can be a hurdle for newcomers.
Some transparency gaps — limited public disclosure of financials and occasional regulatory complexity may make due diligence harder.

Phemex isn’t ideal if:

Fiat-focused users may face limits: Fiat deposit and withdrawal services are unavailable or heavily restricted in numerous countries, reducing accessibility for those relying on bank transfers.
Newcomers could feel overwhelmed: The platform’s advanced features and high-leverage tools offer power—but may feel complex if you’re new to trading.
Risk-averse investors might be uneasy: Derivatives and high-leverage products carry greater risk, making Phemex less suited to those seeking lower-volatility exposure.

Fees & Total Costs

Spot Maker/Take

Eightcap offers two account types: Standard (spread-only, no commission) and Raw (very tight spreads plus fixed commission of $3.50 per standard lot, per side). There are no volume-tier pricing or native token discounts—pricing remains flat regardless of trading volume or token holdings.

Spot trading fees start at 0.1% for both maker and taker on the base VIP tier and can decrease via VIP-level benefits tied to trading volume or asset holdings; using the Phemex Token (PT) grants additional discounts—around 20% off spot fees—and those can stack with VIP reductions.

Futures/Derivatives

Eightcap specializes in CFDs (including futures-like products) but does not publicly provide maker/taker fee tiers like traditional futures exchanges. Costs are embedded in bid/ask spreads and overnight financing (swap rates), which vary by asset class and are automatically applied when positions are held past daily cut-off.

Futures (perpetual contracts) begin with a maker fee as low as 0.01% and a taker fee of 0.06%, with lower rates available through VIP status; funding rates vary according to market dynamics and are applied periodically, affecting long or short positions depending on current rates.

Average Spreads on Liquid Pairs

Crypto trading as CFDs is offered, but spreads vary by instrument. According to recent data, they start around 170 pips for Bitcoin (BTC) and 20 pips for Ethereum (ETH), reflecting typical broker-wide CFD markups—not tight like spot crypto exchanges, but acceptable for leveraged derivatives access.

Phemex delivers tight spreads on major spot pairs like BTC/USDT and ETH/USDT, thanks to deep order-book liquidity and efficient execution, although the exact average spread fluctuates with market conditions and isn’t publicly standardized.

Fiat Deposits & Withdrawals

Eightcap supports a wide array of fiat deposit and withdrawal methods—bank transfers, credit/debit cards, e-wallets (e.g., PayPal, Skrill, Neteller), and others—with no internal fees charged by Eightcap. Deposits can be processed instantly or within 24 business hours; withdrawals generally process within one day, though third-party or banking intermediaries may apply their own charges or delays.

Fiat deposits are facilitated via third-party gateways such as MoonPay or Banxa, often with fees imposed by those services; withdrawal in fiat is limited or restricted depending on jurisdiction and may incur fixed charges or banking delays driven by external banking partners.

On-chain Withdrawals

Eightcap does not support withdrawing cryptocurrencies “on-chain”, as all crypto exposure is via CFDs. You cannot withdraw actual BTC, ETH, TRX, or other tokens—so there are no network fees, fixed or dynamic.

Crypto withdrawals carry network-dependent fees, which vary by chain and congestion

Hidden Costs

While Eightcap is transparent on major fees, some additional costs may apply: currency conversion fees if your deposit/withdrawal currency differs from your account’s base currency; a $10 inactivity fee after three months of no trading or funding for certain entities; and possibly expedited KYC or handling charges, depending on jurisdiction or service tier—though these are uncommon and not prominently advertised.

Hidden costs may include markups from third-party fiat gateways, potential inactivity penalties (if any), and premium-tier services like expedited KYC—but generally, Phemex avoids additional charges beyond trading, withdrawal, and external service fees.

Real-World Cost Example: “€500 BTC

If you use €500 to “buy” BTC via CFD: First, your Standard account would incur a spread cost (embedded in the price), or with Raw you’d pay a minimal spread plus about €3.50 commission per side. Since it’s a CFD, there’s no actual BTC to withdraw, so no withdrawal fees or network charges apply. Any currency conversion (EUR to account base) may add a small FX cost—so your total cost includes spread + commission (if Raw) + potential FX conversion, but no actual blockchain or custody expenses.

Example

Crypto Offering & Trading Features

Number of Coins & Pairs

Eightcap offers over 250 crypto derivatives that include a wide range of coins, crosses, and indices—way beyond the top 20 by volume, though it doesn’t break down exactly which are most popular.

Phemex offers several hundred tradable assets across hundreds of spot and futures pairs; among the top by volume you’ll typically see major pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT, ADA/USDT dominating the leaderboards.

Product Range

Eightcap exclusively provides CFD-based crypto instruments, which function like margin or perpetuals but underestimate ownership—you won’t find options, ETFs, staking, loans, bots, or DCA tools directly on the platform.

Phemex delivers a wide product mix including spot and margin trading, perpetual futures, automated copy-trading, grid-trading bots (spot and futures), DCA and Martingale bots, essential lending/borrow via margin, plus crypto earn products and launchpad functionality.

Liquidity

While specific 24-hour volumes and order-book depths aren’t publicly listed, Eightcap leverages NDD/ECN execution through professional liquidity providers, offering comparatively deep liquidity for major crypto CFDs like BTC and ETH.

Phemex sees substantial daily volume usually in the hundreds of millions USD, with order-book depth in BTC and ETH strong enough to support sizable trades without excessive slippage, reflecting healthy active liquidity.

Tools

You get a full suite of limit, stop, OCO orders, price alerts, advanced charting across MT4, MT5, and TradingView (with native integration), plus access to APIs and WebSockets—ideal for custom trading or automation.

The platform includes full order-type support such as limit, market, stop and OCO orders, real-time alerts, advanced interactive charts powered by TradingView, and robust API with WebSocket for seamless automation and live data.

Geographic Restrictions by Product

There are regional limitations: for example, UK-based retail clients cannot trade crypto derivatives due to FCA rules, and similar restrictions may apply elsewhere depending on local regulation. Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

Certain services—especially derivatives—are restricted in countries like the United States, United Kingdom, parts of Canada, China, and other regions, while spot and earn products may remain accessible depending on local laws.

Innovation

Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

Phemex continually expands its ecosystem with launchpad or launchpool-style token sales, and layered earn programs offering both flexible (withdraw anytime) and locked (higher yield) options to fit different investor preferences.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Eightcap is operated by several legal entities across jurisdictions—most prominently Eightcap Pty Ltd in Australia, and others in the UK, Cyprus, and the Bahamas—with founding traces around 2009 and reported operational headquarter roots in Melbourne.

Phemex began in 2019 and is operated under entities such as Phemex Technology Pte. Ltd. in Singapore and Phemex Limited in the British Virgin Islands, placing it under those legal jurisdictions.

Licenses/Registration

Eightcap holds licenses under multiple regulators including ASIC (Australia), FCA (UK), CySEC (Cyprus) and SCB (Bahamas); it does not specifically operate under VASP or MiCA frameworks for crypto, as it offers CFDs rather than spot crypto services.

While Phemex holds an MSB registration with FinCEN in the U.S., it currently lacks MiCA or equivalent EU licensing and is not authorized to operate in several regulated regions.

Custody

Eightcap uses third-party segregated bank accounts to hold client funds separately from corporate capital; it does not offer Proof of Reserves or cold storage audits, as it doesn’t custody actual cryptocurrencies.

The exchange maintains full custody of user assets and provides a self-verifiable Merkle-tree proof-of-reserves (PoR) tool that shows assets are backed 1

Insurance & Protection Funds

Depending on the regulatory entity, clients may benefit from protections like the UK’s FSCS coverage (up to £85,000) or the EU’s equivalent; however, there is no blanket crypto-insurance or industry-wide protection fund.

There is no publicly disclosed insurance or user protection fund; security relies on reserve mechanisms and risk controls but does not include third-party insurance coverage.

Incident History

Eightcap’s public incident record includes self-reported compliance breaches with ASIC (regarding leveraged CFD limits), and abrupt service cuts to proprietary trading firms—not hacks or technical breaches.

Phemex has not reported any major hacks, though it temporarily suspended a hot-wallet after an internal security review; it also faced regulatory scrutiny in Canada and the UK for compliance issues.

Risk Controls

Security controls include SSL encryption, optional two-factor authentication (2FA), negative balance protection, and advanced platform-level features (e.g., in MT4/MT5). Whitelists, anti-phishing tools, sub-accounts, or granular API permissions are not explicitly noted.

Users benefit from standard safeguards including mandatory two-factor authentication, IP or address whitelists, anti-phishing protection, segregated sub-accounts, and granular API permission controls.

Transparency

Eightcap publishes regulatory disclosures and periodic financial reports (like Pillar III disclosures for its EU entity), supports regulatory transparency, but does not offer public crypto wallet addresses or express service-level agreements (SLAs).

Phemex offers monthly-updated PoR data, public disclosure of partial cold wallet addresses, and reserve ratios, demonstrating a commitment to transparency though without formal SLAs or comprehensive monthly financial reports.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Eightcap supports more than 15 deposit options—including bank transfers, credit/debit cards, UnionPay, POLi, BPay, Skrill, Neteller, and more—processing most deposits within 24 business hours, with some methods instant; deposit minimums and maximums vary by payment provider and region.

Phemex supports fiat deposits via bank transfers (SWIFT, SEPA, ACH, FPS) and third-party services like MoonPay or Banxa; minimums generally start around $50, maximums reach very high limits, and processing typically takes from instant (via e-wallet) to 1–3 business days for transfers.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC is mandatory before trading or withdrawing; there’s no anonymous tier—users must complete basic identity verification (photo ID, proof of address), with advanced checks possibly required for larger withdrawal volumes or specific payment methods.

There are three user tiers

Withdrawals

Withdrawal times depend on method—e-wallets and cards typically process within 1–2 business days, bank transfers up to 3–7 days; crypto (if supported) allows instant withdrawals with minimums often starting around $10–$50 depending on currency and method.

limits, times, networks (TRC20/ERC20/BEP20, etc.)

Customer Support

Support is available through email and live chat, with a comprehensive FAQ and knowledge base for common queries; while exact SLA response times aren’t listed, support is generally responsive and available across operational hours.

chat 24/7, email, response times, knowledge base

Languages & Localization

The interface and support materials are localized for multiple regions, including Spanish and euro-denominated clients, with regional configurations to reflect appropriate compliance and fee presentation in local context.

The platform’s interface and support are primarily in English, with fees typically shown in USD or equivalent fiat; some content and interfaces are localized for major regions, though comprehensive local regulation compliance varies by jurisdiction.

App Quality & Stability

Eightcap’s mobile and desktop platforms (via MT4/MT5 or proprietary portals) are known for polished functionality and regular updates; while no formal crash-rate metric is published, user feedback suggests solid reliability and steady performance.

The Phemex mobile app is generally regarded as stable and regularly updated, offering seamless feature parity with desktop—though exact crash rates aren’t disclosed, user feedback reflects a smooth, reliable experience.

Experience, Performance & Ecosystem

UX/UI

Eightcap offers a responsive and consistent trading interface across desktop, web, and mobile, crafted using a scalable design framework for seamless cross-device usability—though it doesn’t present clearly segmented “Lite” or “Pro” modes, the choice of platforms (MT4, MT5, TradingView) naturally scales based on experience and preference.

The platform offers a clean, intuitive interface with a low entry barrier for newcomers, while also featuring an advanced “Pro” layout tailored to seasoned users that surfaces more chart tools and analytics—all accessible without overwhelming either group.

Performance

Eightcap delivers fast order execution with low latency and no major reported platform outages during volatile periods; some users note that high demand environments can stretch KYC processing slightly, but overall it remains efficient and reliable.

Known for its fast order execution and robust infrastructure, Phemex handles volatility with minimal downtime, though during peak surges KYC and account approval may experience slight delays—performance remains solid overall.

Education

The platform includes a robust demo environment—accessible via MT4/MT5—typically lasting 30 to 35 days, enabling realistic, risk-free practice; educational materials are available though comprehensive academy-style resources or content in Spanish appear limited.

Phemex Academy offers a rich library of beginner-to-advanced tutorials, while a fully functional Testnet simulator lets users practice trading risk-free; however, Spanish-language educational materials are limited or not as comprehensive.

Community

There’s no strong evidence of active community forums, Discord, or Telegram channels officially hosted by Eightcap, and details around a structured referral program are not prominently displayed—suggesting community engagement is more organic or via broader social and review platforms.

Users can join lively communities via Telegram or Discord, participate in referral programs offering significant bonus pools and commissions, and access forums where updates and peer tips circulate regularly.

Integrations

Eightcap shines in integrations, offering seamless TradingView connectivity, support for automated strategies via MT4/MT5 environments, and accessibility through API/WebSocket channels—though dedicated tax tools or accounting integrations don’t appear to be offered.

Phemex’s interface embeds native TradingView charts, supports integration with external bot frameworks, and appeals to algorithmic traders via API access, though dedicated tax or accounting tool integrations are limited.

Who Each One Is Best For

This platform is ideal for active and technically minded traders who value speed, integration flexibility, and advanced charting—especially those comfortable navigating MT4/MT5 or TradingView—while casual or education-focused users seeking built-in community tools or localized learning may find it less tailored to their needs.

Phemex stands out for active, tech-savvy or algorithmic traders seeking powerful tools, automation access, and derivatives options; it’s less ideal for ultra-beginners or those requiring local-language education or deep tax integrations.