Eightcap vs Pionex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Eightcap and Pionex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

Eightcap

Pionex

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United States

Europe

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India

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China

Canada

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United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Eightcap is ideal if:

Strong for technical traders — supports MT4, MT5 and TradingView with advanced charting and code‑free automation, perfect for hands‑on, strategy-driven trading.
Regulated & cost‑efficient — overseen by multiple top-tier authorities and offers tight spreads plus no deposit or inactivity fees, appealing for safety‑ and budget‑conscious users.
Less ideal for beginners — wide instrument offerings and advanced tools may overwhelm newer traders seeking simpler platforms or built‑in educational guidance.

Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

Eightcap isn’t ideal if:

Not for long-term investors — only CFD-based trading is supported, so you can’t actually own real stocks or crypto assets.
Modest educational resources — lacks extensive learning materials or in-depth investor education, which can be a hurdle for newcomers.
Some transparency gaps — limited public disclosure of financials and occasional regulatory complexity may make due diligence harder.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Fees & Total Costs

Spot Maker/Take

Eightcap offers two account types: Standard (spread-only, no commission) and Raw (very tight spreads plus fixed commission of $3.50 per standard lot, per side). There are no volume-tier pricing or native token discounts—pricing remains flat regardless of trading volume or token holdings.

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

Futures/Derivatives

Eightcap specializes in CFDs (including futures-like products) but does not publicly provide maker/taker fee tiers like traditional futures exchanges. Costs are embedded in bid/ask spreads and overnight financing (swap rates), which vary by asset class and are automatically applied when positions are held past daily cut-off.

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

Average Spreads on Liquid Pairs

Crypto trading as CFDs is offered, but spreads vary by instrument. According to recent data, they start around 170 pips for Bitcoin (BTC) and 20 pips for Ethereum (ETH), reflecting typical broker-wide CFD markups—not tight like spot crypto exchanges, but acceptable for leveraged derivatives access.

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Eightcap supports a wide array of fiat deposit and withdrawal methods—bank transfers, credit/debit cards, e-wallets (e.g., PayPal, Skrill, Neteller), and others—with no internal fees charged by Eightcap. Deposits can be processed instantly or within 24 business hours; withdrawals generally process within one day, though third-party or banking intermediaries may apply their own charges or delays.

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

On-chain Withdrawals

Eightcap does not support withdrawing cryptocurrencies “on-chain”, as all crypto exposure is via CFDs. You cannot withdraw actual BTC, ETH, TRX, or other tokens—so there are no network fees, fixed or dynamic.

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Hidden Costs

While Eightcap is transparent on major fees, some additional costs may apply: currency conversion fees if your deposit/withdrawal currency differs from your account’s base currency; a $10 inactivity fee after three months of no trading or funding for certain entities; and possibly expedited KYC or handling charges, depending on jurisdiction or service tier—though these are uncommon and not prominently advertised.

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

Real-World Cost Example: “€500 BTC

If you use €500 to “buy” BTC via CFD: First, your Standard account would incur a spread cost (embedded in the price), or with Raw you’d pay a minimal spread plus about €3.50 commission per side. Since it’s a CFD, there’s no actual BTC to withdraw, so no withdrawal fees or network charges apply. Any currency conversion (EUR to account base) may add a small FX cost—so your total cost includes spread + commission (if Raw) + potential FX conversion, but no actual blockchain or custody expenses.

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

Eightcap offers over 250 crypto derivatives that include a wide range of coins, crosses, and indices—way beyond the top 20 by volume, though it doesn’t break down exactly which are most popular.

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

Product Range

Eightcap exclusively provides CFD-based crypto instruments, which function like margin or perpetuals but underestimate ownership—you won’t find options, ETFs, staking, loans, bots, or DCA tools directly on the platform.

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

Liquidity

While specific 24-hour volumes and order-book depths aren’t publicly listed, Eightcap leverages NDD/ECN execution through professional liquidity providers, offering comparatively deep liquidity for major crypto CFDs like BTC and ETH.

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

Tools

You get a full suite of limit, stop, OCO orders, price alerts, advanced charting across MT4, MT5, and TradingView (with native integration), plus access to APIs and WebSockets—ideal for custom trading or automation.

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

Geographic Restrictions by Product

There are regional limitations: for example, UK-based retail clients cannot trade crypto derivatives due to FCA rules, and similar restrictions may apply elsewhere depending on local regulation. Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

Innovation

Eightcap doesn’t currently offer launchpads, pools, or staking/earn products, so there’s no innovative token launch or flexible/locked earn feature—its focus remains strictly on regulated CFD derivatives.

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Eightcap is operated by several legal entities across jurisdictions—most prominently Eightcap Pty Ltd in Australia, and others in the UK, Cyprus, and the Bahamas—with founding traces around 2009 and reported operational headquarter roots in Melbourne.

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

Licenses/Registration

Eightcap holds licenses under multiple regulators including ASIC (Australia), FCA (UK), CySEC (Cyprus) and SCB (Bahamas); it does not specifically operate under VASP or MiCA frameworks for crypto, as it offers CFDs rather than spot crypto services.

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

Custody

Eightcap uses third-party segregated bank accounts to hold client funds separately from corporate capital; it does not offer Proof of Reserves or cold storage audits, as it doesn’t custody actual cryptocurrencies.

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

Insurance & Protection Funds

Depending on the regulatory entity, clients may benefit from protections like the UK’s FSCS coverage (up to £85,000) or the EU’s equivalent; however, there is no blanket crypto-insurance or industry-wide protection fund.

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

Incident History

Eightcap’s public incident record includes self-reported compliance breaches with ASIC (regarding leveraged CFD limits), and abrupt service cuts to proprietary trading firms—not hacks or technical breaches.

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

Risk Controls

Security controls include SSL encryption, optional two-factor authentication (2FA), negative balance protection, and advanced platform-level features (e.g., in MT4/MT5). Whitelists, anti-phishing tools, sub-accounts, or granular API permissions are not explicitly noted.

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

Transparency

Eightcap publishes regulatory disclosures and periodic financial reports (like Pillar III disclosures for its EU entity), supports regulatory transparency, but does not offer public crypto wallet addresses or express service-level agreements (SLAs).

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Eightcap supports more than 15 deposit options—including bank transfers, credit/debit cards, UnionPay, POLi, BPay, Skrill, Neteller, and more—processing most deposits within 24 business hours, with some methods instant; deposit minimums and maximums vary by payment provider and region.

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC is mandatory before trading or withdrawing; there’s no anonymous tier—users must complete basic identity verification (photo ID, proof of address), with advanced checks possibly required for larger withdrawal volumes or specific payment methods.

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

Withdrawals

Withdrawal times depend on method—e-wallets and cards typically process within 1–2 business days, bank transfers up to 3–7 days; crypto (if supported) allows instant withdrawals with minimums often starting around $10–$50 depending on currency and method.

limits, timing, networks (TRC20, ERC20, BEP20)

Customer Support

Support is available through email and live chat, with a comprehensive FAQ and knowledge base for common queries; while exact SLA response times aren’t listed, support is generally responsive and available across operational hours.

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

Languages & Localization

The interface and support materials are localized for multiple regions, including Spanish and euro-denominated clients, with regional configurations to reflect appropriate compliance and fee presentation in local context.

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

App Quality & Stability

Eightcap’s mobile and desktop platforms (via MT4/MT5 or proprietary portals) are known for polished functionality and regular updates; while no formal crash-rate metric is published, user feedback suggests solid reliability and steady performance.

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

Experience, Performance & Ecosystem

UX/UI

Eightcap offers a responsive and consistent trading interface across desktop, web, and mobile, crafted using a scalable design framework for seamless cross-device usability—though it doesn’t present clearly segmented “Lite” or “Pro” modes, the choice of platforms (MT4, MT5, TradingView) naturally scales based on experience and preference.

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

Performance

Eightcap delivers fast order execution with low latency and no major reported platform outages during volatile periods; some users note that high demand environments can stretch KYC processing slightly, but overall it remains efficient and reliable.

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Education

The platform includes a robust demo environment—accessible via MT4/MT5—typically lasting 30 to 35 days, enabling realistic, risk-free practice; educational materials are available though comprehensive academy-style resources or content in Spanish appear limited.

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

Community

There’s no strong evidence of active community forums, Discord, or Telegram channels officially hosted by Eightcap, and details around a structured referral program are not prominently displayed—suggesting community engagement is more organic or via broader social and review platforms.

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

Integrations

Eightcap shines in integrations, offering seamless TradingView connectivity, support for automated strategies via MT4/MT5 environments, and accessibility through API/WebSocket channels—though dedicated tax tools or accounting integrations don’t appear to be offered.

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

Who Each One Is Best For

This platform is ideal for active and technically minded traders who value speed, integration flexibility, and advanced charting—especially those comfortable navigating MT4/MT5 or TradingView—while casual or education-focused users seeking built-in community tools or localized learning may find it less tailored to their needs.

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.