Exmo vs Coinsbank: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Exmo and Coinsbank This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Exmo

Coinsbank

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

India

China

Yes

Canada

Yes

United Kingdom

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Exmo is ideal if:

Effortless for beginners — EXMO shines with a clean and intuitive interface that makes entering the crypto world straightforward, even for newcomers.
Strong foundational tools — It offers essential order types (market, limit, stop), solid security layers, and mobile access—delivering the essentials without overcomplicating things.
Reward-friendly experience — If you enjoy added incentives, EXMO’s ecosystem includes perks via its native token and Earn program, enriching your engagement beyond standard trading.

Coinsbank is ideal if:

All-in-one crypto hub: Combines wallet, exchange, merchant gateway, and crypto-linked debit cards—great if you value integrated tools under one roof.
Fiat and card convenience: Supports multiple fiat currencies and offers debit cards with instant crypto conversion—ideal if you frequently spend or manage fiat alongside crypto.
Beginner-friendly and secure: Features a clean, intuitive interface with mobile support and strong security (2FA, cold storage)—well-suited for new users prioritizing ease of use.

Exmo isn’t ideal if:

If you need advanced trading tools, EXMO may feel limiting due to the absence of high-end features favored by professional traders.
If rapid customer support matters, response times can lag behind competitors, which might frustrate users seeking instant help.
If you're after aggressive margin use, EXMO offers modest leverage, so it’s not the best choice for high-risk, high-reward strategies.

Coinsbank isn’t ideal if:

Limited crypto variety: Only supports a handful of major coins—may frustrate users seeking diverse altcoin options.
Regulatory ambiguity: Licensed in Belize but with unclear regional oversight—less appealing if you prefer exchanges with transparent local regulation.
Spotty user feedback: Mixed to negative reviews and inconsistent support response—might concern anyone valuing reliable, responsive customer service.

Fees & Total Costs

Spot Maker/Take

EXMO applies a tiered fee structure where both maker and taker fees decrease as your 30-day trading volume rises—from standard spot levels down to zero or even negative rates at very high volumes—while EXMO-Coin-backed Premium packages offer additional, fixed discounts ranging from modest savings to full fee waivers.

CoinsBank applies a flat 0.20% maker and 0.50% taker fee regardless of trading volume, with no discounts linked to holding a native token.

Futures/Derivatives

EXMO currently focuses exclusively on spot and margin trading and does not support futures or derivative products, so maker/taker and funding fees for such instruments are not applicable.

CoinsBank does not currently offer futures or derivatives trading, so maker/taker fees and funding costs are not applicable.

Average Spreads on Liquid Pairs

While precise spreads aren’t publicly listed, EXMO’s tight pairing on major BTC/USDT and ETH/USDT markets suggests they remain competitive in line with typical centralized exchange benchmarks.

While precise spreads aren’t publicly stated, CoinsBank’s flat trading fee structure suggests that the spread is integrated into the market price and remains modest but slightly higher compared to low-fee platforms.

Fiat Deposits & Withdrawals

You can deposit and withdraw fiat by card, bank transfers (SEPA, wire), and e-channels; deposit fees and limits depend on your chosen method, with processing times ranging from under an hour to up to three business days for traditional transfers.

CoinsBank accepts fiat via wire transfer and credit card, with the processing time depending on method; fees are present but not clearly disclosed, and delays may occur depending on the payment channel.

On-chain Withdrawals

Crypto withdrawals follow dynamic, network-based fees—varying by coin and network congestion—rather than flat fees, and the specific fee for each asset is shown at the time of withdrawal.

Cryptocurrency withdrawals like BTC are charged a fixed fee (for example, 0.005 BTC), instead of variable “dynamic” network fees, and similar structure likely applies to ETH, TRX, etc., though amounts aren’t explicitly listed.

Hidden Costs

Although EXMO avoids surprise charges, users should note possible currency conversion margins, low inactive-account charges, and potential priority processing fees for expedited verification or transfers, depending on circumstances.

Some potential extra costs can include currency conversion spreads, possible fees for expedited KYC, and inactivity charges, though details are not prominently disclosed or standardized on the platform.

Real-World Cost Example: “€500 BTC

Suppose you buy €500 worth of BTC via fiat—your cost includes a starting trading fee (based on spot or fiat tiers), the market spread embedded in the execution price, and a dynamic crypto withdrawal charge when you transfer BTC out—which together form the total effective cost of the transaction.

If you buy €500 of BTC, you’d pay the 0.50% taker fee, plus absorb any market spread and possibly incur a fiat funding fee and fixed BTC withdrawal cost, though exact numbers shift with exchange rates and the selected withdrawal method.

Crypto Offering & Trading Features

Number of Coins & Pairs

EXMO supports around 90–100 different cryptocurrency assets and approximately 150–235 trading pairs, while its top 20 by volume include major names like BTC, ETH, ADA, DOT, LINK, XRP, SOL, LTC, AAVE, UNI, XLM, BCH, EOS, ATOM, FIL, VET, ZEC, XMR, TRX, and more.

CoinsBank supports four cryptocurrencies—Bitcoin, Ethereum, Litecoin, and Ripple—pairings are limited to these major assets, with only top volume pairs offered, so the total and top-20 breakdown mirrors each other.

Product Range

The platform offers spot trading (including margin with up to ~30× leverage), staking via the Earn program, OTC services, and automated features like copy-trading and third-party grid or trading bots—however, it does not support derivatives such as perpetuals, options, ETFs, or crypto loans.

CoinsBank focuses on spot trading only, without margin, futures/perpetuals, options, ETFs, staking, lending, copy-trading, grid bots, or automated DCA strategies—their offering remains straightforward and singular.

Liquidity

EXMO’s daily trading volume generally ranges from tens to a few tens of millions of dollars, with BTC/USDT and ETH/USDT among its most liquid pairs—indicative of a mid-tier liquidity exchange offering reasonable depth for retail and many pro traders.

Liquidity data, including precise 24-hour volumes or depth metrics for BTC/ETH, isn’t publicly disclosed on the platform, suggesting moderate liquidity but without publicly accessible indicators.

Tools

Traders can place market, limit, and stop orders; enjoy basic charting and alerts; and leverage web and mobile APIs—and while advanced tools like native TradingView charts aren’t built in, external integrations via API are possible.

The platform offers essential tools—limit orders, stop-loss, take-profit (OCO-style) and real-time charts—but lacks advanced alert systems, built-in TradingView, or public API/websocket access.

Geographic Restrictions by Product

While spot and staking are widely available, margin trading may be restricted or unavailable in certain jurisdictions—particularly the US and other regions where regulations limit leverage products.

CoinsBank allows access to the same basic spot trading services across supported regions, with no explicit geographic restrictions detailed for trading products like derivatives (which are simply not offered).

Innovation

EXMO’s Earn offering includes flexible staking that allows daily rewards and instant withdrawals, enabling compounding without locking funds; though it doesn’t currently offer launchpad or launchpool-style token launch features, its flexible earn model is a standout.

Current innovation tools like launchpad, launchpool, flexible or locked earn products are not part of CoinsBank’s offering, as the platform maintains a more traditional and minimalistic functionality set.

Security, Regulation & Custody

Operating Entity & Jurisdiction

EXMO operates under its legal entity EXMO EXCHANGE LTD., established around 2013–2014 and headquartered in the UK, functioning within British jurisdictional frameworks including AML/KYC mandates and the EU’s Fifth Anti-Money Laundering Directive (5AMLD).

CoinsBank is reportedly operated by CoinsBank LP (financial services via XBIT Ltd), said to be registered in Belize, with historical ties to a UK-based entity and offices in Edinburgh, though verifiable details remain opaque.

Licenses/Registration

While EXMO is registered in the UK and complies with AML and KYC obligations, it does not hold formal licenses such as VASP or MiCA—operating without formal regulatory approvals from major bodies like the FCA or SEC, though it aligns with regional compliance best practices.

Despite claims of FCA authorization under license number 182110, investigative reviews indicate that this license belongs to an unrelated entity, meaning CoinsBank lacks legitimate regulation in the UK, EU, or other formal jurisdictions.

Custody

The platform uses a hybrid custody model—hot wallets for daily transactions and cold storage for the bulk of assets—with routine security audits to bolster safety; however, there’s no public proof of reserves or explicit percentage breakdown of cold vs. hot holdings.

CoinsBank appears to self-custody user assets, with no public evidence of Proof of Reserves, independent audits, or clear disclosure of cold storage percentage figures.

Insurance & Protection Funds

EXMO maintains an internal insurance fund to provide some level of user asset protection against unforeseen events, though this is not comparable to coverage offered by major traditional financial insurers.

The platform does not advertise any formal insurance coverage or dedicated user protection funds to safeguard customer holdings in case of loss or breach.

Incident History

EXMO has experienced operational challenges—such as platform downtimes and withdrawal delays—and notable events like the 2017 kidnapping of its Managing Director, leading to heightened scrutiny; no major security breaches have been publicly confirmed since.

Available public data does not show documented incidents such as hacks or regulatory penalties, though several user complaints question the platform’s transparency and reliability.

Risk Controls

The platform offers strong security tools like 2FA (now moving toward Google Authenticator and passkeys), trusted IP whitelisting, anti-phishing email measures, and granular notification settings, enhancing account protection and risk mitigation.

CoinsBank has historically offered basic security mechanisms such as multi-signature wallets and user-held keys, but doesn’t broadly advertise more advanced controls like whitelisting, dedicated anti-phishing tools, multiple sub-accounts, or detailed API permissioning.

Transparency

EXMO emphasizes user data security and transaction integrity but does not offer frequent public reports like monthly transparency statements or live wallet addresses, and it lacks a formally published SLA for uptime or service levels.

The platform does not publish routine transparency reports, nor does it share on-chain wallet addresses or formal SLAs, making their operational transparency limited.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit fiat via bank transfers (SEPA, wire), Visa/Mastercard cards, and various e-wallets; minimum and maximum limits vary by method and currency, can be found in your account, and deposits typically arrive within 1 minute to around an hour depending on the channel.

CoinsBank supports fiat deposits via bank transfers, credit/debit cards, and internal wallet transfers, with no clearly published deposit minimums, maximums, or exact processing times—methods appear functional but fees and limits are not transparently detailed.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

New users must complete identity verification to access core features; additional levels like address or card verification unlock higher deposit/withdrawal methods and limits, with processing typically done within a few hours.

CoinsBank requires identity verification for fiat operations, but does not clearly define tiered KYC levels or associated limits; users may need to complete basic KYC to access deposit or withdrawal functions.

Withdrawals

Crypto withdrawals depend on the network chosen (e.g. TRC20, ERC20) and are subject to dynamic network fees; there are high upper limits (e.g. up to $500k or £10k) and actual processing times vary with method and network congestion.

Cryptocurrency withdrawals use fixed fees (e.g., 0.005 BTC), with no indication of minimums, maximums, or supported blockchains beyond major ones like BTC or ETH, and timing details are not explicitly shared.

Customer Support

EXMO offers 24/7 support via chat, email, and ticketing, though response times may vary; there’s also a comprehensive knowledge base to help with common questions.

Support is available via 24/7 live chat, email, and phone, with a mobile app and web knowledge base; however, actual response times aren’t promised or documented.

Languages & Localization

The platform fully supports English and displays fees in major currencies like EUR and USD; localization extends to fiat support and regulatory considerations in regions where it operates.

The platform is primarily offered in English, displays prices in fiat like EUR and USD, but does not appear to offer localized content tailored to specific regions or currencies.

App Quality & Stability

EXMO provides both mobile and web apps for trading, with a long-standing reputation, though users sometimes report downtimes and slower support responses—indicating a solid but not flawless user experience.

CoinsBank’s mobile app for iOS and Android is designed to be secure and user-friendly, employs data encryption, and enables instant transfers—but hard metrics like stability, crash frequency, or recent updates are not publicly detailed.

Experience, Performance & Ecosystem

UX/UI

EXMO delivers an intuitive and beginner-friendly interface with a “Simple” or “Advanced” trading view that lets users choose between a clean, streamlined flow or a more detailed layout—facilitating a smooth learning curve from novice to experienced levels.

CoinsBank offers a clean, intuitive interface with minimal clutter, making it approachable for beginners; however, it does not differentiate between “Lite” or “Pro” versions, so all users interact with a single unified platform experience.

Performance

Users note that EXMO handles typical order latency well under normal conditions, although heavy volatility can slow response times, and during crypto bull runs, KYC queues can lead to delays in verification that hold up trading access.

With a streamlined UI and centralized infrastructure, order execution is generally smooth, though there’s sparse feedback on slowdowns during high-volatility or during Bull Market KYC surges—meaning performance may vary under extreme conditions.

Education

While EXMO doesn’t offer a full-fledged demo account, it does provide educational material—including guides and blog posts—and supports Spanish-language resources to help users learn trading basics and platform features.

The platform doesn’t feature a built-in learning academy, demo environment, or Spanish-language educational materials, so users looking for guided tutorials or localized crypto content may need external resources.

Community

EXMO maintains an active presence on channels like Telegram and focuses on referral incentives to build community engagement, though it lacks a dedicated forum or Discord server for deeper user interaction.

CoinsBank engages its audience through unique community experiences like blockchain-themed cruises and supports multilingual channels via WhatsApp, Telegram, WeChat, and referrals, though it lacks traditional forums or dedicated Discord groups.

Integrations

EXMO has embedded native TradingView charting directly into its platform for technical analysis, and supports external bot integrations via API—but does not yet offer formal integration with tax reporting or accounting tools.

The platform operates primarily as a standalone crypto solution with no native TradingView integration, external trading bots, tax reporting features, or accounting integrations—keeping the focus on core functionality.

Who Each One Is Best For

EXMO is ideal for traders seeking a user-friendly, approachable platform with flexible UX modes and integrated charting—especially beginners and casual users—while power-user traders may find it less adequate due to limited simulator tools and backend integrations.

CoinsBank is best for users who want a consolidated crypto wallet, exchange, and spending card all in one place with straightforward usability, whereas more advanced traders or educators may find it lacking in trading sophistication or educational support.