Firstrade vs Cex.Io: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Firstrade and Cex.Io This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

Firstrade

Cex.Io

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Available Countries

United States

Yes

Europe

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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Firstrade is ideal if:

Perfect if you value simplicity and self-led growth — Firstrade shines for investors who want a straightforward platform enhanced by rich educational content and intuitive tools like Options Wizard and FirstradeGPT.
Great for cost-conscious traders focused on the US market — It delivers commission-free trading across stocks, ETFs, options, and mutual funds, ideal if you prioritize low ongoing costs and trade U.S. securities.
Not ideal if you need advanced or global asset access — The platform doesn’t offer futures, forex, crypto, IPOs, or international markets, so it's not suited for highly diversified or exotic investment strategies.

Cex.Io is ideal if:

Great for beginners seeking simplicity: Offers intuitive fiat-to-crypto access and easy navigation, making first-time buying or selling smooth and straightforward.
Useful for users valuing regulatory compliance: Holds multiple licenses and registrations, which adds credibility and reassurance for those prioritizing security.
Suited to flexible and evolving needs: Includes features like staking, margin options, and mobile trading—helpful as your crypto journey grows.

Firstrade isn’t ideal if:

If you seek automated or advisor-led services — Firstrade doesn’t provide AI-driven trading automation, robo-advice, or personalized financial planning options.
If you need access to non-U.S. or exotic markets — It excludes futures, forex, international equities, and advanced asset classes, limiting your global exposure opportunities.
If you prioritize sleek navigation and advanced macroscopic insights — The platform’s layout can feel cluttered, with limited portfolio tracking and broader market analytics visible at a glance.

Cex.Io isn’t ideal if:

Not suited for fee-sensitive traders: Deposit and withdrawal costs—especially from credit cards or SWIFT transfers—can be on the higher side.
Less ideal for altcoin hunters: Coin selection is solid for mainstream assets but may feel restrictive for those seeking niche or emerging tokens.
Not optimized for advanced traders: Lacks advanced order types and demo environments, and interface may feel cluttered during complex trading sessions.

Fees & Total Costs

Spot Maker/Take

Firstrade does not operate on a crypto exchange-style maker/taker fee model since it primarily offers commission-free trading for stocks, ETFs, options, and mutual funds; there are no volume-based discounts tied to a native token.

CEX.IO’s spot trading fees begin at 0.25% for taker orders and 0.15% for maker orders, and progressively decrease as your 30-day trading volume rises—reaching lower bands (like around 0.10%) at higher volumes, with no discounts tied to a native token.

Futures/Derivatives

Firstrade does not support trading in futures, options on crypto, or any leveraged derivative contracts, so there are no maker/taker or funding fees in this category.

CEX.IO separates its derivatives platform from spot trading and applies different fee structures, but publicly available information on specific maker, taker, or funding rates is limited (often requiring account access or direct inquiry for clarity).

Average Spreads on Liquid Pairs

As Firstrade does not currently offer direct spot cryptocurrency trading, there are no applicable spreads for BTC/USDT or ETH/USDT pairs within its platform.

Spreads for major pairs like BTC/USDT and ETH/USDT on CEX.IO are generally tight and in line with competitive market norms, helping ensure that trading costs remain low for highly liquid assets.

Fiat Deposits & Withdrawals

Deposits and withdrawals are processed via ACH, wire transfers, and check requests; ACH is typically free and fast (1–2 business days), while wires may have a fee and take 1–3 days depending on the bank.

You can fund your account using various options—credit/debit cards, bank transfers (SEPA, SWIFT, ACH), digital wallets, and alternative services—with timing and fees varying by method and region, and listed transparently during transaction setup.

On-chain Withdrawals

Since Firstrade does not facilitate direct on-chain crypto transfers, there are no blockchain network withdrawal fees for BTC, ETH, TRX, or other tokens.

On-chain withdrawal fees differ depending on the blockchain (BTC, ETH, TRX, etc.) and are dynamically adjusted based on network conditions, rather than using a one-size-fits-all flat fee.

Hidden Costs

The main extra cost to be aware of is currency conversion for non-USD accounts; Firstrade does not charge inactivity or expedited account verification fees.

Beyond trading and transfer fees, there may be extra charges lurking in currency conversion margins, inactivity fees, or expedited KYC processing—but these are typically disclosed at the relevant step, not built into everyday trading.

Real-World Cost Example: “€500 BTC

This action cannot be performed directly on Firstrade, as it does not provide native crypto purchasing; acquiring BTC would require an external platform, where costs would depend on that provider’s commission, spread, and withdrawal fee structure.

If you were to convert €500 into BTC, your total cost would combine the spot maker/taker fee, the market spread, and any withdrawal or conversion fee—resulting in a composite cost slightly above the raw crypto amount, depending on your payment method and network chosen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Firstrade offers trading in approximately 38–41 cryptocurrencies, focusing on spot pairs only—there’s no full order book with crypto-to-crypto pairings, just single-asset buys priced in USD on their platform.

CEX.IO currently lists around 280 cryptocurrencies across approximately 829 trading pairs, with its highest-volume pairs including BTC/USD, ETH/USDT, ETH/USD, XRP/USD, LINK/USD—forming the bulk of daily activity.

Product Range

Firstrade supports only spot cryptocurrency trading; it does not support margin, perpetuals, futures, options, ETFs on crypto, staking, lending, copy trading, grid bot tools, or automated DCA programs.

CEX.IO supports spot trading, margin trading with up to 10x leverage, crypto staking and savings, and lending services; however, it does not currently offer perpetuals, options, ETFs, automated DCA, grid bots, or copy trading tools.

Liquidity

Firstrade does not disclose actual 24-hour volume or order book depth data for crypto; trading occurs via their internal system with instant settlement but without traditional exchange-level liquidity metrics.

Reported 24-hour trading volume on CEX.IO ranges in the tens to hundreds of millions of USD, with robust liquidity in major pairs like BTC and ETH—offering sufficient depth for swift execution without significant price impact.

Tools

Their crypto offering includes basic order types, real-time quotes, charts, and research features, but lacks advanced tools such as stop/OCO orders, advanced charting, native TradingView integration, alerts, or API/WS access for crypto.

The platform provides basic order types such as limit and stop (plus OCO where available), access to advanced charting via its trading terminal, real-time price tracking, alerts, and full-featured APIs (REST, WebSocket, FIX on Prime) ideal for automated strategies.

Geographic Restrictions by Product

Crypto trading is available only to users in the United States; there are no crypto markets or services offered outside U.S. jurisdictions.

Certain features—including margin trading, staking, savings, and advanced product access—are restricted or unavailable in specific countries due to jurisdictional licensing and compliance requirements.

Innovation

Firstrade has not rolled out innovation tools like launchpad/launchpool, nor any flexible vs blocked crypto-earned programs—its crypto offerings remain simple and limited to direct spot purchases.

CEX.IO offers flexible staking and savings options under its “Earn” program that allow on-demand access to funds; however, it does not currently support token launchpad or launchpool initiatives.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The crypto service is delivered through Firstrade Crypto LLC, a U.S.-based subsidiary operating under parent company Firstrade Securities Inc., founded in 1985 and headquartered in Flushing, New York.

CEX.IO operates through several entities

Licenses/Registration

Firstrade Securities operates as a registered broker-dealer under FINRA and the SEC; crypto trading itself is facilitated by Apex Crypto LLC, acting under regulatory standards but without explicit VASP or MiCA licensing.

The exchange holds a U.S. Money Services Business registration with FinCEN and multiple state-level money transmitter licenses, a Gibraltar DLT provider license, Spanish VASP registration, and Lithuanian VASP status, reflecting a broad regulatory coverage across major markets.

Custody

Cryptocurrency custody is handled by Apex Crypto LLC as a third-party provider—not held on Firstrade’s own infrastructure. There’s no publicly shared proof of reserves, audit reports, or stated cold-storage percentages.

CEX.IO maintains a layered custody model—hot wallets with PCI DSS-compliant security and cold wallets secured via multi-signature and manual controls; fiat is held in segregated bank accounts—though no formal public proof-of-reserves disclosures or third-party audits are noted.

Insurance & Protection Funds

While traditional account assets benefit from SIPC and possibly FDIC protections, crypto holdings are not covered under these programs and have no dedicated insurance or extra custodian protection.

While CEX.IO provides FDIC insurance for USD balances held within participating U.S. banks up to typical limits, there is no general insurance for crypto assets beyond its rigorous internal security protocols.

Incident History

Firstrade hasn’t suffered publicized hacks or major suspensions tied to its crypto platform; however, it recently received FINRA censure and a fine for misleading communications about crypto offerings via an affiliate.

The platform maintains a clean operational record with no major security breaches, public incidents, service suspensions, or regulatory penalties reported to date, underlining its reputation for reliability.

Risk Controls

Firstrade enforces strong security measures including multi-factor authentication, SSL encryption, firewalls, fraud detection systems, phishing education, and a secure security center, but doesn’t highlight features like API permissions or sub-accounts for crypto.

User protection is reinforced with mandatory KYC/AML procedures, two-factor authentication, address whitelisting, a proprietary transaction-monitoring system, and granular APIs aimed at enhancing security and user control.

Transparency

There’s no public monthly reporting or wallet audit data available for crypto holdings. Users rely on Firstrade’s Online Protection Guarantee for unauthorized trades, yet there’s no SLA or public wallet addresses disclosed.

CEX.IO does not publish monthly financial or operational reports, nor provide public wallet addresses or formal service-level agreements (SLAs), although its regulatory compliance and security stance contribute to overall trust.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Firstrade supports fiat deposits via ACH, wire transfer, check, and transfers from other brokerages; ACH from U.S. bank accounts is fee-free and takes a couple of business days, wires are faster but involve sending-bank fees, and check deposits vary by type and processing, with some available immediately.

CEX.IO allows fiat deposits via bank cards (Visa/Mastercard), bank transfers (SWIFT, SEPA, ACH, Faster Payments), and e-wallets like Skrill and PayPal; limits depend on verification level—new users may be capped at around $1,000 daily and $3,000 monthly, with standard limits applied after three months—and deposits typically arrive instantly (for cards/e-wallets) or within 1–3 business days (for bank transfers) depending on the method and region.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There’s no formal tiered KYC structure; account opening requires ID verification, and once verified, users can access full services—there are no intermediate “basic” or “advanced” levels with differing limits.

CEX.IO enforces at least identity verification for full access to fiat features like card and transfer services; preliminary verification allows limited use, while higher account tiers—such as Enhanced or Corporate—lift deposit/withdrawal limits and enable large-scale operations.

Withdrawals

Withdrawals are available via ACH, check, or wire—ACH (up to $50,000 per day) is free and takes 1–2 business days, checks may take up to two weeks depending on delivery, and wires cost a fee and take several days; crypto token withdrawals (e.g. ERC20/TRC20) are not supported.

Limits, Timing & Networks

Customer Support

Support is offered via email and U.S. phone during business hours, complemented by a Help Center with FAQs—there’s no 24/7 live chat, and response times and knowledge base depth are moderate and office-hour dependent.

Users have access to help via live chat (mobile and web), email support, and an extensive knowledge base containing guides and FAQs—but response times vary and are influenced by location and request complexity.

Languages & Localization

The platform and mobile app support English, Simplified Chinese, and Traditional Chinese; the interface displays USD values only, with no localized support for Spanish or Euro-based users—reflecting its U.S.-centric design.

The platform is fully available in English (as its primary language), and shows amounts in USD or EUR depending on region; local regulatory compliance is reflected in the user’s jurisdiction which affects available payment methods and features.

App Quality & Stability

The Firstrade app (iOS/Android) is well-rated, noted for intuitive navigation and sync across devices, though some users report occasional crashes; regular updates enhance features and UX, but no official crash-rate metrics are disclosed.

The CEX.IO app boasts a solid level of stability with regular updates; while precise crash rates aren’t publicly disclosed, the platform emphasizes performance enhancements and bug fixes in app release notes to deliver a smooth user experience.

Experience, Performance & Ecosystem

UX/UI

Firstrade delivers a clean, beginner-friendly interface that helps new users get started quickly, though it doesn’t offer distinct “Lite” or “Pro” modes; advanced traders may find the layout functional but not deeply customizable.

CEX.IO offers a single unified interface rather than separate “Lite” or “Pro” views, relying on straightforward layout and intuitive navigation to help both new and experienced users pick up functionality quickly and seamlessly.

Performance

Firstrade offers solid performance under normal conditions, but during high-volatility events, users sometimes note slight delays in order execution; account verification remains swift even during surges, with KYC queues rarely causing major hold-ups.

The platform benefits from institutional-grade infrastructure designed to minimize order latency, but like many exchanges, occasional slowdowns can surface during extreme market volatility; onboarding generally remains efficient even during high-demand periods.

Education

The platform provides a rich library of written and video educational resources for investing concepts, though it lacks a dedicated simulator or demo trading environment and does not yet offer educational content in Spanish.

CEX.IO University delivers free, beginner-friendly crypto education with a comprehensive glossary and lessons ranging from basic to advanced levels—though it currently lacks a live demo or simulator, and content in Spanish is available through its educational portal.

Community

Firstrade does not operate official community channels like Discord or Telegram. It did run a referral program in the past, but that has been discontinued, and users must rely on formal help centers rather than peer-driven forums.

The ecosystem includes an affiliate and referral program to reward users for spreading the word, but it does not prominently feature official forums or active Discord/Telegram communities as part of its outreach.

Integrations

Firstrade recently integrated advanced research tools from Trading Central, but doesn’t support direct TradingView charting, bot trading, or built-in tax/accounting integrations—users rely on manual methods or third-party tools.

The platform integrates TradingView for charting, offers fully featured APIs for external bot support, and allows data export for tax and accounting purposes, making it viable for integration into broader trading and reporting workflows.

Who Each One Is Best For

Firstrade shines with investors who value a reliable, easy-to-use platform with educational support and occasional advanced tools—ideal for self-directed U.S. investors prioritizing simplicity over complex trading setups.

CEX.IO is particularly well-suited for users seeking a balanced and compliant entry into crypto—from beginners who want ease of use and educational resources to semi-advanced traders needing reliable tools and external integration capabilities.