Firstrade vs Phemex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Firstrade and Phemex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

Firstrade

Phemex

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Available Countries

United States

Yes

Europe

Latin America

India

China

Canada

United Kingdom

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

United Kingdom

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Firstrade is ideal if:

Perfect if you value simplicity and self-led growth — Firstrade shines for investors who want a straightforward platform enhanced by rich educational content and intuitive tools like Options Wizard and FirstradeGPT.
Great for cost-conscious traders focused on the US market — It delivers commission-free trading across stocks, ETFs, options, and mutual funds, ideal if you prioritize low ongoing costs and trade U.S. securities.
Not ideal if you need advanced or global asset access — The platform doesn’t offer futures, forex, crypto, IPOs, or international markets, so it's not suited for highly diversified or exotic investment strategies.

Phemex is ideal if:

Fast-paced traders value it: With ultra-low latency and deep liquidity, Phemex's high-performance trading engine offers smooth execution and stability.
Tech-savvy users benefit: Advanced tools—like copy trading, bots, and DeFi-style earning products—empower both automation and strategy innovation.
Privacy-conscious users find appeal: Flexible KYC policies and a streamlined onboarding style suit those preferring minimal verification barriers.

Firstrade isn’t ideal if:

If you seek automated or advisor-led services — Firstrade doesn’t provide AI-driven trading automation, robo-advice, or personalized financial planning options.
If you need access to non-U.S. or exotic markets — It excludes futures, forex, international equities, and advanced asset classes, limiting your global exposure opportunities.
If you prioritize sleek navigation and advanced macroscopic insights — The platform’s layout can feel cluttered, with limited portfolio tracking and broader market analytics visible at a glance.

Phemex isn’t ideal if:

Fiat-focused users may face limits: Fiat deposit and withdrawal services are unavailable or heavily restricted in numerous countries, reducing accessibility for those relying on bank transfers.
Newcomers could feel overwhelmed: The platform’s advanced features and high-leverage tools offer power—but may feel complex if you’re new to trading.
Risk-averse investors might be uneasy: Derivatives and high-leverage products carry greater risk, making Phemex less suited to those seeking lower-volatility exposure.

Fees & Total Costs

Spot Maker/Take

Firstrade does not operate on a crypto exchange-style maker/taker fee model since it primarily offers commission-free trading for stocks, ETFs, options, and mutual funds; there are no volume-based discounts tied to a native token.

Spot trading fees start at 0.1% for both maker and taker on the base VIP tier and can decrease via VIP-level benefits tied to trading volume or asset holdings; using the Phemex Token (PT) grants additional discounts—around 20% off spot fees—and those can stack with VIP reductions.

Futures/Derivatives

Firstrade does not support trading in futures, options on crypto, or any leveraged derivative contracts, so there are no maker/taker or funding fees in this category.

Futures (perpetual contracts) begin with a maker fee as low as 0.01% and a taker fee of 0.06%, with lower rates available through VIP status; funding rates vary according to market dynamics and are applied periodically, affecting long or short positions depending on current rates.

Average Spreads on Liquid Pairs

As Firstrade does not currently offer direct spot cryptocurrency trading, there are no applicable spreads for BTC/USDT or ETH/USDT pairs within its platform.

Phemex delivers tight spreads on major spot pairs like BTC/USDT and ETH/USDT, thanks to deep order-book liquidity and efficient execution, although the exact average spread fluctuates with market conditions and isn’t publicly standardized.

Fiat Deposits & Withdrawals

Deposits and withdrawals are processed via ACH, wire transfers, and check requests; ACH is typically free and fast (1–2 business days), while wires may have a fee and take 1–3 days depending on the bank.

Fiat deposits are facilitated via third-party gateways such as MoonPay or Banxa, often with fees imposed by those services; withdrawal in fiat is limited or restricted depending on jurisdiction and may incur fixed charges or banking delays driven by external banking partners.

On-chain Withdrawals

Since Firstrade does not facilitate direct on-chain crypto transfers, there are no blockchain network withdrawal fees for BTC, ETH, TRX, or other tokens.

Crypto withdrawals carry network-dependent fees, which vary by chain and congestion

Hidden Costs

The main extra cost to be aware of is currency conversion for non-USD accounts; Firstrade does not charge inactivity or expedited account verification fees.

Hidden costs may include markups from third-party fiat gateways, potential inactivity penalties (if any), and premium-tier services like expedited KYC—but generally, Phemex avoids additional charges beyond trading, withdrawal, and external service fees.

Real-World Cost Example: “€500 BTC

This action cannot be performed directly on Firstrade, as it does not provide native crypto purchasing; acquiring BTC would require an external platform, where costs would depend on that provider’s commission, spread, and withdrawal fee structure.

Example

Crypto Offering & Trading Features

Number of Coins & Pairs

Firstrade offers trading in approximately 38–41 cryptocurrencies, focusing on spot pairs only—there’s no full order book with crypto-to-crypto pairings, just single-asset buys priced in USD on their platform.

Phemex offers several hundred tradable assets across hundreds of spot and futures pairs; among the top by volume you’ll typically see major pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT, ADA/USDT dominating the leaderboards.

Product Range

Firstrade supports only spot cryptocurrency trading; it does not support margin, perpetuals, futures, options, ETFs on crypto, staking, lending, copy trading, grid bot tools, or automated DCA programs.

Phemex delivers a wide product mix including spot and margin trading, perpetual futures, automated copy-trading, grid-trading bots (spot and futures), DCA and Martingale bots, essential lending/borrow via margin, plus crypto earn products and launchpad functionality.

Liquidity

Firstrade does not disclose actual 24-hour volume or order book depth data for crypto; trading occurs via their internal system with instant settlement but without traditional exchange-level liquidity metrics.

Phemex sees substantial daily volume usually in the hundreds of millions USD, with order-book depth in BTC and ETH strong enough to support sizable trades without excessive slippage, reflecting healthy active liquidity.

Tools

Their crypto offering includes basic order types, real-time quotes, charts, and research features, but lacks advanced tools such as stop/OCO orders, advanced charting, native TradingView integration, alerts, or API/WS access for crypto.

The platform includes full order-type support such as limit, market, stop and OCO orders, real-time alerts, advanced interactive charts powered by TradingView, and robust API with WebSocket for seamless automation and live data.

Geographic Restrictions by Product

Crypto trading is available only to users in the United States; there are no crypto markets or services offered outside U.S. jurisdictions.

Certain services—especially derivatives—are restricted in countries like the United States, United Kingdom, parts of Canada, China, and other regions, while spot and earn products may remain accessible depending on local laws.

Innovation

Firstrade has not rolled out innovation tools like launchpad/launchpool, nor any flexible vs blocked crypto-earned programs—its crypto offerings remain simple and limited to direct spot purchases.

Phemex continually expands its ecosystem with launchpad or launchpool-style token sales, and layered earn programs offering both flexible (withdraw anytime) and locked (higher yield) options to fit different investor preferences.

Security, Regulation & Custody

Operating Entity & Jurisdiction

The crypto service is delivered through Firstrade Crypto LLC, a U.S.-based subsidiary operating under parent company Firstrade Securities Inc., founded in 1985 and headquartered in Flushing, New York.

Phemex began in 2019 and is operated under entities such as Phemex Technology Pte. Ltd. in Singapore and Phemex Limited in the British Virgin Islands, placing it under those legal jurisdictions.

Licenses/Registration

Firstrade Securities operates as a registered broker-dealer under FINRA and the SEC; crypto trading itself is facilitated by Apex Crypto LLC, acting under regulatory standards but without explicit VASP or MiCA licensing.

While Phemex holds an MSB registration with FinCEN in the U.S., it currently lacks MiCA or equivalent EU licensing and is not authorized to operate in several regulated regions.

Custody

Cryptocurrency custody is handled by Apex Crypto LLC as a third-party provider—not held on Firstrade’s own infrastructure. There’s no publicly shared proof of reserves, audit reports, or stated cold-storage percentages.

The exchange maintains full custody of user assets and provides a self-verifiable Merkle-tree proof-of-reserves (PoR) tool that shows assets are backed 1

Insurance & Protection Funds

While traditional account assets benefit from SIPC and possibly FDIC protections, crypto holdings are not covered under these programs and have no dedicated insurance or extra custodian protection.

There is no publicly disclosed insurance or user protection fund; security relies on reserve mechanisms and risk controls but does not include third-party insurance coverage.

Incident History

Firstrade hasn’t suffered publicized hacks or major suspensions tied to its crypto platform; however, it recently received FINRA censure and a fine for misleading communications about crypto offerings via an affiliate.

Phemex has not reported any major hacks, though it temporarily suspended a hot-wallet after an internal security review; it also faced regulatory scrutiny in Canada and the UK for compliance issues.

Risk Controls

Firstrade enforces strong security measures including multi-factor authentication, SSL encryption, firewalls, fraud detection systems, phishing education, and a secure security center, but doesn’t highlight features like API permissions or sub-accounts for crypto.

Users benefit from standard safeguards including mandatory two-factor authentication, IP or address whitelists, anti-phishing protection, segregated sub-accounts, and granular API permission controls.

Transparency

There’s no public monthly reporting or wallet audit data available for crypto holdings. Users rely on Firstrade’s Online Protection Guarantee for unauthorized trades, yet there’s no SLA or public wallet addresses disclosed.

Phemex offers monthly-updated PoR data, public disclosure of partial cold wallet addresses, and reserve ratios, demonstrating a commitment to transparency though without formal SLAs or comprehensive monthly financial reports.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Firstrade supports fiat deposits via ACH, wire transfer, check, and transfers from other brokerages; ACH from U.S. bank accounts is fee-free and takes a couple of business days, wires are faster but involve sending-bank fees, and check deposits vary by type and processing, with some available immediately.

Phemex supports fiat deposits via bank transfers (SWIFT, SEPA, ACH, FPS) and third-party services like MoonPay or Banxa; minimums generally start around $50, maximums reach very high limits, and processing typically takes from instant (via e-wallet) to 1–3 business days for transfers.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There’s no formal tiered KYC structure; account opening requires ID verification, and once verified, users can access full services—there are no intermediate “basic” or “advanced” levels with differing limits.

There are three user tiers

Withdrawals

Withdrawals are available via ACH, check, or wire—ACH (up to $50,000 per day) is free and takes 1–2 business days, checks may take up to two weeks depending on delivery, and wires cost a fee and take several days; crypto token withdrawals (e.g. ERC20/TRC20) are not supported.

limits, times, networks (TRC20/ERC20/BEP20, etc.)

Customer Support

Support is offered via email and U.S. phone during business hours, complemented by a Help Center with FAQs—there’s no 24/7 live chat, and response times and knowledge base depth are moderate and office-hour dependent.

chat 24/7, email, response times, knowledge base

Languages & Localization

The platform and mobile app support English, Simplified Chinese, and Traditional Chinese; the interface displays USD values only, with no localized support for Spanish or Euro-based users—reflecting its U.S.-centric design.

The platform’s interface and support are primarily in English, with fees typically shown in USD or equivalent fiat; some content and interfaces are localized for major regions, though comprehensive local regulation compliance varies by jurisdiction.

App Quality & Stability

The Firstrade app (iOS/Android) is well-rated, noted for intuitive navigation and sync across devices, though some users report occasional crashes; regular updates enhance features and UX, but no official crash-rate metrics are disclosed.

The Phemex mobile app is generally regarded as stable and regularly updated, offering seamless feature parity with desktop—though exact crash rates aren’t disclosed, user feedback reflects a smooth, reliable experience.

Experience, Performance & Ecosystem

UX/UI

Firstrade delivers a clean, beginner-friendly interface that helps new users get started quickly, though it doesn’t offer distinct “Lite” or “Pro” modes; advanced traders may find the layout functional but not deeply customizable.

The platform offers a clean, intuitive interface with a low entry barrier for newcomers, while also featuring an advanced “Pro” layout tailored to seasoned users that surfaces more chart tools and analytics—all accessible without overwhelming either group.

Performance

Firstrade offers solid performance under normal conditions, but during high-volatility events, users sometimes note slight delays in order execution; account verification remains swift even during surges, with KYC queues rarely causing major hold-ups.

Known for its fast order execution and robust infrastructure, Phemex handles volatility with minimal downtime, though during peak surges KYC and account approval may experience slight delays—performance remains solid overall.

Education

The platform provides a rich library of written and video educational resources for investing concepts, though it lacks a dedicated simulator or demo trading environment and does not yet offer educational content in Spanish.

Phemex Academy offers a rich library of beginner-to-advanced tutorials, while a fully functional Testnet simulator lets users practice trading risk-free; however, Spanish-language educational materials are limited or not as comprehensive.

Community

Firstrade does not operate official community channels like Discord or Telegram. It did run a referral program in the past, but that has been discontinued, and users must rely on formal help centers rather than peer-driven forums.

Users can join lively communities via Telegram or Discord, participate in referral programs offering significant bonus pools and commissions, and access forums where updates and peer tips circulate regularly.

Integrations

Firstrade recently integrated advanced research tools from Trading Central, but doesn’t support direct TradingView charting, bot trading, or built-in tax/accounting integrations—users rely on manual methods or third-party tools.

Phemex’s interface embeds native TradingView charts, supports integration with external bot frameworks, and appeals to algorithmic traders via API access, though dedicated tax or accounting tool integrations are limited.

Who Each One Is Best For

Firstrade shines with investors who value a reliable, easy-to-use platform with educational support and occasional advanced tools—ideal for self-directed U.S. investors prioritizing simplicity over complex trading setups.

Phemex stands out for active, tech-savvy or algorithmic traders seeking powerful tools, automation access, and derivatives options; it’s less ideal for ultra-beginners or those requiring local-language education or deep tax integrations.