Gate.Io vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Gate.Io and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Gate.Io

Pointpay

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Available Countries

United States

Europe

Latin America

Yes

India

China

Canada

United Kingdom

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Gate.Io is ideal if:

Perfect for advanced or algorithmic traders, offering powerful tools like trading bots, copy trading, extensive APIs, and access to derivatives across thousands of assets.
Great for altcoin hunters, thanks to one of the broadest selections in the market—over 3,800 cryptocurrencies and nearly 3,000 trading pairs.
Well-suited for passive earners, with diverse opportunities such as staking, crypto lending, auto-invest, and DeFi integration.

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Gate.Io isn’t ideal if:

If you prioritize heavy regulatory oversight, Gate.io may fall short as it operates with lighter regulatory frameworks and lacks oversight by major global authorities.
If you're new to crypto and value simplicity, the platform’s advanced interface and multitude of tools can feel overwhelming rather than beginner-friendly.
If you need mobile-first usability, the mobile app may underperform compared to the desktop version, impacting ease of use on the go.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

Gate.io employs a tiered VIP structure (from VIP0 to VIP16) that adjusts maker and taker spot fees based on your trading volume; you can also use the native GT token to reduce fees, and high-volume market makers may even enjoy negative maker fees via special rebate programs.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

Futures trading follows its own tiered fee system with options to reduce taker fees via points or VIP rates; funding rates (which fluctuate based on market conditions) apply to perpetuals and are recalculated periodically to balance long and short positions.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

While Gate.io doesn’t publish fixed spreads, its BTC/USDT and ETH/USDT markets benefit from deep liquidity and tight bid-ask spreads, ensuring competitive execution for high-volume traders.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Fiat transfers depend on location and may include bank wires, credit/debit cards via partners like Banxa or Simplex, and P2P, with varying processing times and gateway fees—not detailed here to maintain evergreen relevance.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Crypto withdrawal fees are dynamic and adjust to blockchain conditions such as congestion; for example, BTC withdrawal fee is dynamically priced and often lower than industry average, while certain networks like TRON adapt under energy-based models.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

Additional expenses may crop up via fiat-to-crypto conversion spreads, optional fees for expedited KYC, or premium services—these vary by region and user actions but are part of your effective cost.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

You’d face a small spread on the spot pair, a spot taker fee (reducible via VIP or GT), possible conversion costs from EUR to USDT/BTC, and a dynamic blockchain fee when withdrawing—altogether, the total cost blends spread, trading fee, currency conversion, and network withdrawal cost.

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Gate.io supports a vast array of more than 3,600 to near 3,900 cryptocurrencies and over 2,500 to 3,800 trading pairs, covering everything from major coins to niche altcoins—its top 20 pairs by volume regularly include staples like BTC/USDT and ETH/USDT.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

The platform offers nearly every major trading and investment option, including spot, margin, perpetual futures, options, copy trading, grid bots, auto DCA, staking/earn programs, loan services, and even ETF-like passive products.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

Gate.io consistently ranks among the global top three for 24-hour spot trading volume, demonstrating deep market depth—liquidity in BTC/USDT and ETH/USDT is robust, ensuring tight order book spreads and ample execution for sizeable trades.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

Traders on Gate.io benefit from advanced tools including limit, stop, and OCO orders, trading alerts, rich native charting, comprehensive APIs with WebSocket support, and integrated TradingView charts for sophisticated analysis.

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

Certain sophisticated products like derivatives, futures, or margin trading may be restricted in specific regions due to regulatory constraints, meaning availability will vary depending on your jurisdiction.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

Gate.io stays ahead in innovation with features like launchpad/token sales (IEOs), launchpool events, and flexible vs locked “earn” staking products—all part of its ecosystem-driven approach to expanding passive and active income streams.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Gate.io was founded in April 2013 by Dr. Lin Han and operates under the Gate Group umbrella from multiple jurisdictions, with its main legal base often linked to entities such as Gate Technology Ltd and other affiliates spread across regions.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

Gate Group holds a Class 4 VFA license in Malta, registrations as a Virtual Asset Service Provider (VASP) in Lithuania and Italy, plus operational approvals in Hong Kong, the UAE (DMCC and VARA), the Bahamas, and others—ensuring compliance across key markets.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

Gate.io uses its own custody infrastructure paired with third-party oversight, employs an open-source Merkle-Tree based Proof-of-Reserves system (upgraded with zk-SNARKs), audited by Hacken and standalone firms, offering transparency over asset backing far above 100 %.

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

Gate.io maintains the Gate SAFU fund—a reserve pool designed to serve as an emergency protection mechanism for user assets—offering a supplementary safety layer in case of extreme incidents.

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

While Gate.io has avoided major publicized hacks, it made headlines in 2022 for helping return a mis-sent $416 million in ETH from another exchange—demonstrating a transparent response capability and operational integrity.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

The platform includes robust security features such as mandatory two-factor authentication (2FA), anti-phishing safeguards, whitelisting of withdrawal addresses, tiered sub-accounts, and finely-granular API permissions for tailored access control.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

Gate.io stands out for its high transparency—publishing monthly PoR reserve ratios (e.g., total reserves > $10 billion with ~128 % backing), providing public wallet addresses, and committing to service-level expectations through audit-backed disclosures.

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Gate.io supports fiat deposits via bank transfers, credit/debit cards, and third-party providers like Simplex, Banxa, and Mercuryo, though availability, limits, and processing times depend on your region.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Gate.io requires KYC, using a tiered risk-based approach (from basic identity to advanced address verification) that determines your access and daily withdrawal limits—higher levels offer greater flexibility and limits.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

Withdrawal limits rise substantially with verification level (e.g., from USD 100k equivalent up to millions per day), and available networks such as TRC20, ERC20, BEP20 depend on the asset—processing times and fees vary.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

Gate.io provides 24/7 support through live chat and email, boasting fast response times, along with a comprehensive help center full of guides and FAQs.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The platform is highly globalized, offering full support in over a dozen languages, and displays pricing and interface elements in common currencies like USD and EUR, accommodating diverse user bases.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

The Gate.io mobile app offers full trading functionality and real-time data, though user feedback notes occasional sluggishness or UI lag—especially under heavy load or rapid market moves.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

Gate.io offers both “Lite” and “Pro” trading modes—Lite is streamlined and user-friendly for beginners, while Pro packs charts, order types, and data panels for experienced traders, giving users an adjustable interface that aligns with their skill level.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

Order execution is generally swift, though during extreme market swings there can be minor delays or slowed UI responsiveness; KYC review waits can also stretch in bull phases when new registrations surge, causing temporary bottlenecks.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

Gate’s learning platform features interactive tutorials, live articles, and a practicing simulator for options—though most materials are in English, they’ve recently added some Spanish-language content and step-by-step guides to ease onboarding.

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

Gate.io supports an active user ecosystem with a Community Center, official blog updates, and social channels (including Discord/Telegram), plus a rewarding referral program that encourages peer sharing and learning.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

Gate integrates natively with TradingView for advanced charting, supports external trading bots, and connects to tax/reporting tools like Blockpit—helping users with strategy automation and financial recordkeeping.

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

Gate.io is a strong fit for tech-savvy traders who value depth, flexibility, and ecosystem integration; it’s well-suited to those looking to level up from simple platforms but may feel dense for casual or beginner users who prefer straightforward, minimal interfaces.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.