Hitbtc vs Orbix: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Hitbtc and Orbix This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Hitbtc

Orbix

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Hitbtc is ideal if:

Sophisticated API-driven tooling Perfect for algorithmic and pro traders leveraging fast REST, WebSocket, or FIX services and advanced order types like scaled or trailing entries
Extensive demo zone and broad pair availability Great for learning or testing strategies without risk, while enjoying access to hundreds of spot, margin, and futures pairs
Robust security and transparency systems Ideal if you value strong safeguards like cold storage, 2FA, session monitoring, and audit-friendly reporting

Orbix is ideal if:

Streamlined and intuitive platform Orbix prioritizes simplicity and ease of use, with a clean interface, mobile app, and user-friendly tools like Wallet Lock and real-time price alerts.
Strong local credibility in Thailand Regulated by Thailand’s SEC and backed by a prudent coin-selection process, Orbix offers a sense of trust and compliance within its home market.
Layered security for peace of mind Implements advanced measures—such as ISO-certified infrastructure, encryption, and two-factor authentication—to secure user assets and data.

Hitbtc isn’t ideal if:

Frustration-prone customer support Resolving urgent account or withdrawal issues may take days or longer, leaving critical calls pending
Opaque corporate governance Unclear headquarters, anonymous leadership, and regulation gaps can hinder your confidence and legal recourse
Inactivity-fee risks & asset access issues Long idle periods may lead to unexpected charges or frozen funds without clear notifications

Orbix isn’t ideal if:

Limited asset variety Orbix supports only around 33 cryptocurrencies, which may restrict trading choices compared to more expansive platforms.
No advanced or passive features It currently offers no margin, futures, staking, or copy-trading options, limiting portfolio-building flexibility.
Support delays under pressure While help is available 24/7, response times can lag during peak activity, which could be frustrating in time-sensitive situations.

Fees & Total Costs

Spot Maker/Take

HitBTC applies a tiered fee system where initial maker/taker rates decrease with higher 30-day trading volumes, and the highest tiers may even reward maker activity—while holding the native HIT token can further reduce spot and margin trading costs.

Spot fees are flat, around 0.25% for both maker and taker, with modest volume-based discounts for high-volume traders—no native-token fee reduction program is mentioned.

Futures/Derivatives

Futures (including perpetuals) follow fixed maker/taker pricing that can drop with volume tiers, and while there’s a funding or liquidation cost element applied per position, no dynamic funding fees like funding rate cycles are noted.

Orbix does not offer futures or derivatives trading, so there are no associated maker, taker, or funding costs.

Average Spreads on Liquid Pairs

Spreads on major liquid pairs remain competitive, typically tight due to deep order books and active liquidity, though exact spread sizes aren’t publicly fixed and fluctuate with market conditions.

Typical bid–ask spreads hover around 1%, reflecting moderate liquidity even in major pairs like BTC/USDT or ETH/USDT.

Fiat Deposits & Withdrawals

HitBTC doesn’t directly support fiat deposits or withdrawals through bank or wire; instead, you must use third-party providers (like credit/debit card services) to buy crypto, which incurs third-party fees and varies in speed depending on provider.

You can deposit via bank transfer, credit/debit card, or crypto—with deposits generally free and fiat withdrawals incurring a small flat fee (e.g., ~20 THB), while processing times range from same day up to a few business days.

On-chain Withdrawals

Withdrawal costs are adjusted dynamically based on each network’s conditions—this means fees adapt in real time depending on blockchain traffic rather than being a fixed flat fee.

Crypto withdrawals are charged per network, such as a fixed ~0.0005 BTC for Bitcoin, with other chains like Ethereum or TRON likely following similarly static network-based fee structures.

Hidden Costs

While no explicit fees for inactivity, KYC acceleration, or base currency conversion are listed, indirect costs may arise through third-party fiat services, prolonged KYC delays, or transaction spread during conversions.

There are no overt hidden charges to be aware of—standard trading and network fees apply, and there’s no mention of inactivity, express-KYC, or conversion surcharges beyond typical exchange operations.

Real-World Cost Example: “€500 BTC

If you purchase €500 worth of BTC via a credit card provider, you’d incur that provider’s fee (often a few percent), face the execution spread on BTC, and then pay a dynamic network withdrawal cost when moving BTC off-platform—creating a bundled cost beyond a simple fee.

Buying €500 worth of BTC would incur roughly 0.25% trading fee, a ~1% spread cost, and then a small fixed network withdrawal fee—meaning your €500 results in slightly less BTC plus a minor deduction when withdrawing, all based on standard rates, not promotional or variable offers.

Crypto Offering & Trading Features

Number of Coins & Pairs

HitBTC hosts between roughly 300 to over 500 cryptocurrencies and hundreds—likely between 500 to 2,300—trading pairs, while the top 20 by volume typically includes heavy-hitters like BTC/USDT, ETH/USDT, ADA/USDT, SOL/USDT and AAVE/USDT.

Orbix offers around 33 to 41 cryptocurrencies, with a similar number of trading pairs; the top 20 by volume include major tokens like BTC, ETH, USDT, ADA, DOGE, SOL, XRP, DOT, and others—as reflected in their most traded pairs list.

Product Range

HitBTC supports spot, margin, and perpetual futures trading, along with staking functionality; it does not offer options, crypto ETFs, copy trading, or automatic DCA tools.

Orbix currently supports only spot trading, with no margin, perpetuals, options, crypto ETFs, staking/earn, lending, copy-trading, grid bots, or automated DCA features available.

Liquidity

The exchange processes substantial 24-hour trading volume—often several hundred million dollars—and offers solid book depth for liquid pairs like BTC/USDT and ETH/USDT, fostering efficient execution in large-size orders.

Trading volume is modest—typically in the low six figures (e.g., ~$100K–$600K USD), with average bid-ask spreads around 1%, indicating moderate liquidity in BTC/ETH markets.

Tools

HitBTC provides advanced trading tools, including limit, stop, and OCO order types, customizable price alerts, TradingView-integrated charting, and robust API access via REST, WebSocket, and FIX.

The platform includes market and limit orders, plus stop-like features (e.g., OCO functionality), along with real-time charts, basic alerts, and public API support—but no native TradingView tool.

Geographic Restrictions by Product

Derivatives and some advanced features are unavailable in jurisdictions such as the United States, United Kingdom, Canada, and various sanctioned regions, even while spot trading remains globally accessible in most locales.

Certain markets—such as the United States, China, Iran, Iraq, and similar regions—may face access restrictions, limiting availability of services in those jurisdictions.

Innovation

The platform does not currently support launchpads or launchpools, and while it offers staking, it appears geared toward flexible-use models rather than fixed-term or locked reward schemes.

Orbix currently lacks common innovation modules like launchpad, launchpool, flexible vs locked “earn” options, or other high-growth DeFi-style offerings—its design remains focused on core, regulated spot trading.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Htechno Business LTD (and operators such as Ullus Corporations/Hit Solutions Limited) runs the platform, having launched around 2013 with ties to both Saint Vincent & the Grenadines and Hong Kong, plus branch operations in Chile.

Orbix operates under Orbix Trade Co., Ltd., founded in March 2017, headquartered in Bangkok, and is a subsidiary of Unita Capital within the Kasikornbank group, giving it strong institutional backing.

Licenses/Registration

The exchange does not hold explicit financial licenses (e.g., VASP or MiCA-based EU registration), and while it conducts KYC and AML compliance, its regulatory standing remains relatively informal and varies by user region.

The exchange is licensed by Thailand’s Ministry of Finance and is regulated by the Securities and Exchange Commission (SEC) of Thailand, with full compliance to local regulatory standards for digital asset trading.

Custody

HitBTC retains a high percentage of assets in cold storage (roughly 80–90 %), conducts external wallet-balance proofs, and states it’s never been breached or lost custody of user funds—though full audit reports are not publicly published.

Orbix employs its own custodial infrastructure, including Orbix Custodian (launching in March 2025), offering cold storage using FIPS 140-2 Level 4 HSM encryption via IBM, underscoring their commitment to secure key management.

Insurance & Protection Funds

There appears to be no formal insurance coverage or dedicated protection fund for user assets, meaning that gamblers with large holdings are not shielded against operational or platform risks.

The platform maintains insured custody under its regulated framework, but there’s no mention of third-party insurance or dedicated protection funds beyond insuring client assets under its regulated operations.

Incident History

The platform claims zero successful hacks or asset losses since inception; however, users have occasionally reported account freezes or withdrawal delays, though there’s no record of formal penalties or regulatory sanctions.

There have been no major publicized security breaches, trading suspensions, asset freezes, or regulatory fines, suggesting a clean operational record to date under SEC supervision.

Risk Controls

Security tools include mandatory two-factor authentication (via app or YubiKey), withdrawal whitelists, phishing safeguards, session kill-switches, and granular API access, plus identity recovery protocols for lost 2FA.

Orbix deploys strong safeguards including two-factor authentication, SSL encryption, cold storage, regular penetration testing, and security auditing, offering robust protection for user accounts and assets.

Transparency

HitBTC supports transparency through public wallet-address disclosures for proof-of-reserves, but does not regularly publish monthly audit reports or uptime SLAs, and further formal documentation remains limited.

While detailed monthly reports or SLA commitments aren’t publicly emphasized, the platform underscores its adherence to ISO standards (ISO 27001, 27701, 22301) and regulated oversight, helping offer transparency through established operational benchmarks.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

HitBTC does not support direct fiat deposits via bank transfer or e-wallets; any fiat funding goes through third-party providers such as card processors, which bring their own limits and variable processing times.

Orbix supports Thai Baht deposits primarily via bank (wire) transfers; deposit times range from under 24 h for domestic transfers to up to 7 days for international ones, and credit/debit card or e-wallet options are not supported.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

HitBTC offers tiered account statuses—unverified “starter”, “verified”, and “qualified”—each unlocking progressively higher crypto withdrawal and (insider-access to) fiat limits, with basic trading accessible even without KYC.

Identity verification is required via mobile (facial recognition/K+ authentication), without publicly segmented tiers; full KYC unlocks standard fiat and crypto functionality, though precise tier levels and limits aren’t disclosed.

Withdrawals

limits, timing & networks

Withdrawals can be made across supported blockchains with network-based fees and minimums per asset; processing typically follows established manual and blockchain confirmation workflows, with no explicit per-network limit or speed details published.

Customer Support

Support is primarily via ticket or email (not live chat), with a knowledge base available, and response times can slow during busy periods despite claims of 24/7 availability.

Orbix provides 24/7 support via live chat, email, phone, and ticketing, with a help-center/FAQ section and responsive but occasionally delayed assistance during peak periods.

Languages & Localization

The platform is natively in English, shows prices in USD or EUR, but does not tailor regulatory disclosures or fees for local jurisdictions—geospecific clarity is limited.

The platform is fully localized in Thai and English, displays fees and balances in THB, and aligns its interface and compliance with local Thai regulatory expectations.

App Quality & Stability

HitBTC’s mobile app is actively maintained and used for trading on the go, though it may lack some features from the web interface; official crash-rate data isn’t published, but periodic updates continue to improve stability and UX.

The Orbix mobile app is designed to be intuitive and stable, featuring real-time price alerts, Wallet Lock with facial verification, and ongoing performance improvements—user feedback indicates it is generally smooth with minimal crashes.

Experience, Performance & Ecosystem

UX/UI

The platform balances usability for beginners with depth for pros; while there’s no “Lite/Pro” toggle, the demo mode offers a simplified environment, and the main interface supports both intuitive order entry and advanced API-driven workflows.

Orbix features an intuitive, beginner-friendly interface with a single, consistent mode rather than separate “Lite” or “Pro” versions—allowing most users to get started quickly without complexity.

Performance

HitBTC generally delivers low-latency order execution, though market surges can spike system load; its real-time system monitor dashboard reveals live queues and statuses of deposits, withdrawals, and trading availability.

The platform is engineered for fast order execution with no notable downtimes during volatile periods; KYC processing remains generally steady even during strong market rallies, maintaining a smooth user flow.

Education

The exchange offers a fully functional demo/simulator with virtual funds to practice strategies across spot, margin, and futures markets, supplemented by support articles and multilingual content; while resources exist, dedicated Spanish-language materials are limited.

While Orbix offers timely crypto updates and tutorials through its blog, it does not provide a dedicated academy, demo accounts, or Spanish-language materials—leaning more on straightforward guides rather than structured educational programs.

Community

HitBTC supports community engagement via its blog, Reddit, and Telegram channels, and runs a referral program, though standalone forums or Discord-based discussions appear minimal.

Orbix actively fosters a Thai-based community via social media and support channels, provides 24/7 chat support, and runs referral promotions, but it does not operate an official Discord or Telegram discussion group.

Integrations

The platform integrates with TradingView-style charts natively, supports robust external bots through REST, WebSocket, and FIX APIs, and while it doesn’t offer tax tools, traders can export trade reports for accounting tasks.

The platform delivers essential tools like real-time charts and API access but lacks deeper integrations such as TradingView embedding, external trading bots, or dedicated tax/accounting support.

Who Each One Is Best For

HitBTC suits algorithmic and experienced traders seeking deep asset coverage and programmatic access, while demo tools lower the entry barrier—but newcomers without comfort in API or report-driven accounting may find it less straightforward.

Orbix is best suited for casual or entry-level crypto traders in Thailand—especially those seeking a regulated, secure platform with straightforward functionality and minimal complexity.