Hitbtc vs Xeggex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Hitbtc and Xeggex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Hitbtc

Xeggex

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Hitbtc is ideal if:

Sophisticated API-driven tooling Perfect for algorithmic and pro traders leveraging fast REST, WebSocket, or FIX services and advanced order types like scaled or trailing entries
Extensive demo zone and broad pair availability Great for learning or testing strategies without risk, while enjoying access to hundreds of spot, margin, and futures pairs
Robust security and transparency systems Ideal if you value strong safeguards like cold storage, 2FA, session monitoring, and audit-friendly reporting

Xeggex is ideal if:

Great if you're seeking simplicity: XeggeX offers an exceptionally intuitive interface that lowers the learning curve and makes navigating crypto markets approachable.
Ideal for exploring altcoins and niche tokens: The exchange lists a wide variety of low- to mid-cap cryptocurrencies and includes peer-to-peer and liquidity pool features—perfect for diversifying beyond mainstream assets.
A cautious choice due to its recent shutdown: Following a serious security breach and bankruptcy announcement earlier this year, relying on XeggeX now carries elevated risk—relying on self-custody methods is recommended.

Hitbtc isn’t ideal if:

Frustration-prone customer support Resolving urgent account or withdrawal issues may take days or longer, leaving critical calls pending
Opaque corporate governance Unclear headquarters, anonymous leadership, and regulation gaps can hinder your confidence and legal recourse
Inactivity-fee risks & asset access issues Long idle periods may lead to unexpected charges or frozen funds without clear notifications

Xeggex isn’t ideal if:

Significant unresolved security failures undermined the platform’s reliability, ultimately leading to its collapse and bankruptcy—exposing systemic vulnerabilities.
Trust deeply eroded by withdrawal disruptions, user complaints of missing assets, and reports of blocked accounts—indicating serious operational breakdowns.
Unregulated and lacking transparency, making it ill-suited as a safe, long-term choice—especially when more stable and regulated alternatives exist.

Fees & Total Costs

Spot Maker/Take

HitBTC applies a tiered fee system where initial maker/taker rates decrease with higher 30-day trading volumes, and the highest tiers may even reward maker activity—while holding the native HIT token can further reduce spot and margin trading costs.

Spot trading fees start at around 0.2%, with tiered reductions based on trading volume and holdings of the native XPE token, which can unlock notable discounts.

Futures/Derivatives

Futures (including perpetuals) follow fixed maker/taker pricing that can drop with volume tiers, and while there’s a funding or liquidation cost element applied per position, no dynamic funding fees like funding rate cycles are noted.

XeggeX currently does not offer futures or derivatives markets, so there are no associated maker/taker or funding fees to consider.

Average Spreads on Liquid Pairs

Spreads on major liquid pairs remain competitive, typically tight due to deep order books and active liquidity, though exact spread sizes aren’t publicly fixed and fluctuate with market conditions.

As a smaller exchange, XeggeX can exhibit wider spreads on major pairs due to limited liquidity, meaning the difference between buy and sell prices may be noticeably larger than on larger platforms.

Fiat Deposits & Withdrawals

HitBTC doesn’t directly support fiat deposits or withdrawals through bank or wire; instead, you must use third-party providers (like credit/debit card services) to buy crypto, which incurs third-party fees and varies in speed depending on provider.

XeggeX does not support fiat transactions—there are no deposit or withdrawal methods, meaning all activity is limited to crypto-to-crypto trades.

On-chain Withdrawals

Withdrawal costs are adjusted dynamically based on each network’s conditions—this means fees adapt in real time depending on blockchain traffic rather than being a fixed flat fee.

Withdrawal fees are generally very low and vary by network, with exceptions such as Ethereum sometimes reaching up to about $0.30 due to network congestion, while other chains may charge negligible or minimal fixed network fees.

Hidden Costs

While no explicit fees for inactivity, KYC acceleration, or base currency conversion are listed, indirect costs may arise through third-party fiat services, prolonged KYC delays, or transaction spread during conversions.

Potential hidden costs include crypto conversion spreads, optional KYC express upgrades, or inactivity charges—all of which may apply even though basic use of the platform remains focused on crypto-to-crypto trading.

Real-World Cost Example: “€500 BTC

If you purchase €500 worth of BTC via a credit card provider, you’d incur that provider’s fee (often a few percent), face the execution spread on BTC, and then pay a dynamic network withdrawal cost when moving BTC off-platform—creating a bundled cost beyond a simple fee.

If you were to purchase €500 worth of BTC (via a supported stablecoin like USDT), you’d incur the base trading fee (around 0.2%), a likely wider spread on a low-liquidity pair, and a modest withdrawal cost depending on the network you choose to send BTC—altogether yielding noticeably higher effective cost than more liquid, fiat-friendly platforms.

Crypto Offering & Trading Features

Number of Coins & Pairs

HitBTC hosts between roughly 300 to over 500 cryptocurrencies and hundreds—likely between 500 to 2,300—trading pairs, while the top 20 by volume typically includes heavy-hitters like BTC/USDT, ETH/USDT, ADA/USDT, SOL/USDT and AAVE/USDT.

XeggeX supports a substantial range of over 550 cryptocurrencies across around 930 market pairs, giving users exposure to both mainstream and niche digital assets in a single platform.

Product Range

HitBTC supports spot, margin, and perpetual futures trading, along with staking functionality; it does not offer options, crypto ETFs, copy trading, or automatic DCA tools.

The exchange focuses on spot trading and liquidity pools, with no standard margin, perpetual futures, options, crypto ETFs, staking, loans, copy-trading, grid bots, or automatic DCA—making it a simpler, crypto-to-crypto environment.

Liquidity

The exchange processes substantial 24-hour trading volume—often several hundred million dollars—and offers solid book depth for liquid pairs like BTC/USDT and ETH/USDT, fostering efficient execution in large-size orders.

24 h volume and order-book depth (BTC/ETH)

Tools

HitBTC provides advanced trading tools, including limit, stop, and OCO order types, customizable price alerts, TradingView-integrated charting, and robust API access via REST, WebSocket, and FIX.

Users have access to basic order types such as market, limit, and trigger (stop) orders; however, advanced tools like alerts, comprehensive charting, native TradingView integrations, or robust APIs and WebSocket feeds are not currently supported.

Geographic Restrictions by Product

Derivatives and some advanced features are unavailable in jurisdictions such as the United States, United Kingdom, Canada, and various sanctioned regions, even while spot trading remains globally accessible in most locales.

While the exchange offers its core services broadly, certain features like derivatives or advanced products aren’t available in key markets, such as the United States, limiting access to some functionality based on location.

Innovation

The platform does not currently support launchpads or launchpools, and while it offers staking, it appears geared toward flexible-use models rather than fixed-term or locked reward schemes.

XeggeX stands out with its liquidity pool offerings, enabling users to contribute funds and earn rewards, but it lacks common innovative features like launchpads, launchpools, or multiple flexible vs. locked yield-earning models.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Htechno Business LTD (and operators such as Ullus Corporations/Hit Solutions Limited) runs the platform, having launched around 2013 with ties to both Saint Vincent & the Grenadines and Hong Kong, plus branch operations in Chile.

XeggeX was established in 2021 by crypto enthusiasts, with some sources indicating Germany as its base, though this remains somewhat ambiguous—its rapid niche focus and limited transparency make its legal structure and headquarters unclear.

Licenses/Registration

The exchange does not hold explicit financial licenses (e.g., VASP or MiCA-based EU registration), and while it conducts KYC and AML compliance, its regulatory standing remains relatively informal and varies by user region.

The platform operated without formal regulatory oversight—no VASP registration, MiCA compliance, or similar licensing was disclosed—positioning it squarely in the unregulated camp.

Custody

HitBTC retains a high percentage of assets in cold storage (roughly 80–90 %), conducts external wallet-balance proofs, and states it’s never been breached or lost custody of user funds—though full audit reports are not publicly published.

XeggeX utilized a central custodial model with a combination of hot and cold storage, but offered no public proof of reserves, independent audits, or details on the proportion held in cold storage, limiting transparency and user assurance.

Insurance & Protection Funds

There appears to be no formal insurance coverage or dedicated protection fund for user assets, meaning that gamblers with large holdings are not shielded against operational or platform risks.

There was no publicly available information about any insurance scheme or specific protection funds set aside to safeguard user deposits in case of loss or breach.

Incident History

The platform claims zero successful hacks or asset losses since inception; however, users have occasionally reported account freezes or withdrawal delays, though there’s no record of formal penalties or regulatory sanctions.

In February 2025, hackers compromised the CEO’s Telegram account and infiltrated the exchange’s core systems, leading to frozen withdrawals and user balances showing zero—culminating in a bankruptcy declaration by late June.

Risk Controls

Security tools include mandatory two-factor authentication (via app or YubiKey), withdrawal whitelists, phishing safeguards, session kill-switches, and granular API access, plus identity recovery protocols for lost 2FA.

While the exchange promoted two-factor authentication and encryption, more advanced controls like withdrawal whitelists, anti-phishing systems, segregated sub-accounts, or fine-grained API permissions were either minimal or undocumented.

Transparency

HitBTC supports transparency through public wallet-address disclosures for proof-of-reserves, but does not regularly publish monthly audit reports or uptime SLAs, and further formal documentation remains limited.

XeggeX did not maintain any visible transparency mechanisms—no monthly audit reports, no publicly visible wallet addresses, and no formal service-level agreements; communication slowed notably as the bankruptcy process unfolded.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

HitBTC does not support direct fiat deposits via bank transfer or e-wallets; any fiat funding goes through third-party providers such as card processors, which bring their own limits and variable processing times.

XeggeX does not support fiat deposits; only cryptocurrency deposits via multiple blockchain networks are possible, with no stated minimum or maximum, and the process typically completes in just a few minutes.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

HitBTC offers tiered account statuses—unverified “starter”, “verified”, and “qualified”—each unlocking progressively higher crypto withdrawal and (insider-access to) fiat limits, with basic trading accessible even without KYC.

KYC isn’t mandatory for crypto-only trading, but users without KYC face a daily withdrawal cap of around $5,000—verification lifts this limit significantly, unlocking higher withdrawal thresholds for larger-volume users.

Withdrawals

limits, timing & networks

Withdrawals are processed swiftly—often within minutes—and support several network types (e.g., ERC-20, BEP-20), although exact limits vary; verified users generally enjoy higher or unlimited withdrawal capacity.

Customer Support

Support is primarily via ticket or email (not live chat), with a knowledge base available, and response times can slow during busy periods despite claims of 24/7 availability.

Support is handled via a ticketing system with claimed 24/7 availability and typical response within 12 hours; email and platform tickets are primary channels, while response speed and resolution quality are reported to be inconsistent.

Languages & Localization

The platform is natively in English, shows prices in USD or EUR, but does not tailor regulatory disclosures or fees for local jurisdictions—geospecific clarity is limited.

The platform’s interface is natively in English, with fee displays in USD; there are no localized versions or specific regulatory frameworks tailored to other regions.

App Quality & Stability

HitBTC’s mobile app is actively maintained and used for trading on the go, though it may lack some features from the web interface; official crash-rate data isn’t published, but periodic updates continue to improve stability and UX.

XeggeX offers both web and mobile (iOS beta and Android) access, with a smooth, intuitive interface, but the app’s stability and recent update cadence are unclear and may vary across platforms.

Experience, Performance & Ecosystem

UX/UI

The platform balances usability for beginners with depth for pros; while there’s no “Lite/Pro” toggle, the demo mode offers a simplified environment, and the main interface supports both intuitive order entry and advanced API-driven workflows.

XeggeX offers a clean and modern interface that’s intuitive for newcomers, featuring toggles between basic and full-screen layouts (plus light/dark themes), giving beginners a comfortable entry point and allowing power users to access more comprehensive views with minimal friction.

Performance

HitBTC generally delivers low-latency order execution, though market surges can spike system load; its real-time system monitor dashboard reveals live queues and statuses of deposits, withdrawals, and trading availability.

The platform is engineered for swift order execution under normal conditions, but experienced disruptions and log-in downtime during critical market events—compounded by stretched support and restoration delays tied to operational chaos during the collapse.

Education

The exchange offers a fully functional demo/simulator with virtual funds to practice strategies across spot, margin, and futures markets, supplemented by support articles and multilingual content; while resources exist, dedicated Spanish-language materials are limited.

XeggeX did not provide structured educational resources like academies, paper trading simulators, or Spanish-language tutorials, focusing instead on direct trading utility rather than user training or localized guidance.

Community

HitBTC supports community engagement via its blog, Reddit, and Telegram channels, and runs a referral program, though standalone forums or Discord-based discussions appear minimal.

While XeggeX initially maintained active presence across Discord and Telegram, these channels were abruptly limited or shut down amid the crisis—though remnants of community efforts, including unofficial Discord support, continue to persist. Referral incentives were present but overshadowed by the broader turmoil.

Integrations

The platform integrates with TradingView-style charts natively, supports robust external bots through REST, WebSocket, and FIX APIs, and while it doesn’t offer tax tools, traders can export trade reports for accounting tasks.

Users benefit from a native TradingView integration and access to liquidity-pool bots via the API, but there’s no formal integration with tax tools or accounting platforms—even though third-party developers have built basic automation tools via the REST API.

Who Each One Is Best For

HitBTC suits algorithmic and experienced traders seeking deep asset coverage and programmatic access, while demo tools lower the entry barrier—but newcomers without comfort in API or report-driven accounting may find it less straightforward.

XeggeX’s streamlined interface and breadth of niche token offerings made it suitable for crypto-savvy traders interested in altcoin and meme assets—but its fragile infrastructure and lack of educational support or system stability rendered it inappropriate for risk-averse or learning-focused users.