IG vs Pionex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between IG and Pionex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

IG

Pionex

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United Kingdom

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United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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IG is ideal if:

Strong for serious traders – Offers a wide array of professional-grade platforms (like ProRealTime, L2 Dealer, MT4, and TradingView) that support advanced and even algorithmic strategies—great if you're tech-savvy and value sophistication.
Excellent for educational growth – Delivers rich learning resources, demo account options, and intuitive interfaces, making it appealing if you’re building foundational skills or seeking a smooth learning pathway.
Optimal amid market volatility – With deep market access and robust systems, IG stands out if you thrive in fast-moving markets and want reliable execution during turbulent trading sessions.

Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

IG isn’t ideal if:

Platform limitations – If you rely on MT5 or cTrader, know that IG offers only its proprietary platform and MT4, so those alternatives aren’t available.
Limited account styles – No Islamic (swap-free), social/copy-trading, or fixed/spread-only accounts, which may restrict options for certain strategies or preferences.
Payment and inactivity restrictions – Fewer deposit/withdrawal methods and inactivity fees may frustrate infrequent traders or those needing flexible funding.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Fees & Total Costs

Spot Maker/Take

IG does not use maker/taker pricing for spot crypto trading—instead, they apply a single flat percentage spread on all trades, with no discounts tied to volume or use of a native token.

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

Futures/Derivatives

IG’s derivatives (CFDs and futures) are priced purely through the spread—there is no separate maker or taker fee, and funding costs for cash CFDs are embedded in the spread rather than added separately.

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

Average Spreads on Liquid Pairs

While specific BTC/USDT and ETH/USDT spreads aren’t publicly listed, IG applies a flat spread of approximately 1.49% across all crypto trades, implying similarly consistent spreads for major pairs across the board.

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

You can fund and withdraw via bank transfer, credit/debit cards, and e-wallets like PayPal; these methods typically carry no fees from IG and settle instantly for most deposits, with withdrawals usually completed within 1–3 business days.

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

On-chain Withdrawals

IG does not support direct crypto wallet withdrawals—crypto is traded via CFDs only, so there are no on-chain withdrawal fees of any kind.

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Hidden Costs

IG’s fee structure is generally transparent; there are no hidden costs. Currency conversion fees may apply if your deposit isn’t in your account base currency, an inactivity fee kicks in only after prolonged dormancy, and enhanced KYC services—if any—are presented clearly.

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

Real-World Cost Example: “€500 BTC

If you invest €500 in BTC CFDs, the only cost would be the flat crypto spread—so you’d effectively receive the equivalent of €500 minus 1.49% as your notional position, with no separate commission or withdrawal fee applied.

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

IG now offers access to over 35 cryptocurrencies via its partnership with Uphold, spanning everything from major assets like Bitcoin and Ethereum to more niche tokens—though specific rankings for the top 20 by trading volume aren’t publicly detailed.

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

Product Range

IG mainly supports spot crypto investing and CFDs, but does not currently offer standalone margin, perpetual futures, options, crypto ETFs, staking, lending, copy-trading, grid bots, or automatic DCA tools.

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

Liquidity

IG leverages Uphold’s infrastructure for liquidity, ensuring reasonable access and execution—but public figures for 24-hour volume or order-book depth on BTC and ETH aren’t shared directly on its platforms.

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

Tools

IG’s platform offers basic order types like market, limit, and stop-loss; price alerts and interactive charts are included, though advanced conditional orders, APIs/WebSocket access, and native TradingView integration are not part of the current crypto toolkit.

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

Geographic Restrictions by Product

Crypto investing through IG is currently limited to eligible regions—such as the UK rollout for retail clients—with some derivatives offerings either restricted or unavailable depending on local regulatory constraints.

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

Innovation

IG’s latest crypto launch focuses on streamlined access and integrates directly into its platform, but it doesn’t offer token launchpads, yield farming, staking pools, or flexible vs locked “earn” product structures at this time.

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto trading via IG is provided through its partnership with Uphold—a U.S.-based platform—while IG Group Holdings plc (founded in 1974) remains the UK-listed parent company headquartered in London, though the crypto offering technically operates under Uphold’s custody infrastructure.

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

Licenses/Registration

IG itself offers crypto access in the UK via Uphold, which is regulated as a crypto platform in both the U.S. and U.K.; IG Group operates under its existing FCA and Bermuda Monetary Authority permissions, but crypto-specific licenses like MiCA or VASP registrations in the EU are not publicized for IG directly.

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

Custody

Crypto assets bought through IG are held by Uphold under a third-party custody model; IG does not manage wallets itself, and there’s no public evidence of proof-of-reserves, independent audits, or data on the percentage held in cold storage.

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

Insurance & Protection Funds

Cryptocurrency holdings via IG (through Uphold) are not covered by the UK’s Financial Services Compensation Scheme, and there’s no mention of alternative insurance or protective reserve mechanisms designed for crypto assets.

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

Incident History

While IG Group has experienced system outages, refund errors, and a past regulatory fine in France, no reported crypto-specific hacks or custody breaches have occurred in connection with the new crypto service to date.

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

Risk Controls

Basic security best practices are encouraged—such as secure device use and phishing awareness—but features like mandatory two-factor authentication, withdrawal whitelists, sub-accounts, or granular API permissioning tied specifically to crypto use are not currently highlighted in IG’s offering.

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

Transparency

IG does not appear to provide public wallets, proof-of-reserve transparency, or specific service-level agreements tied to crypto custody, nor are there dedicated monthly crypto custody reports available for clients.

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

IG supports bank transfers, credit/debit cards, and PayPal or other local e-wallets depending on your region; deposits are usually instant for cards and e-wallets, and 1–3 business days for transfers, with minimums varying by region (e.g. ~£10 for crypto funding) and upper limits often governed by your provider’s terms.

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

IG requires identity verification before enabling withdrawals; while they don’t label tiers publicly, a basic verified account grants full functionality, and advanced documentation may be needed for higher-volume transfers, though explicit tier definitions aren’t displayed.

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

Withdrawals

Withdrawals are processed via the same method used to fund (card, bank, PayPal); limits include daily card maximums (e.g. £ or $25,000) and no set caps on bank transfers, with processing ranging from instant (PayPal) to 1–5 business days depending on method; IG does not support on-chain crypto withdrawals via any network.

limits, timing, networks (TRC20, ERC20, BEP20)

Customer Support

IG offers robust customer service through live chat, email, and phone across many regions, with prompt response times and a comprehensive help center covering deposits, withdrawals, platform use, and troubleshooting.

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

Languages & Localization

IG provides multilingual support including Spanish; clients in euro zones can see pricing in euros, and services are adapted under local regulators like the FCA (UK) or BMA, ensuring localized compliance and presentation.

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

App Quality & Stability

IG’s mobile and web platforms are known for their stability and regular updates, resulting in smooth user experience with minimal crashes—specific crash-rate data isn’t published, but continuous enhancements and high availability are emphasized.

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

Experience, Performance & Ecosystem

UX/UI

While IG doesn’t label modes as “Lite” or “Pro,” its platform balances clean design with professional depth—new users often find the interface intuitive to navigate, while more advanced traders can adopt MT4 or ProRealTime for a deeper feature set.

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

Performance

IG’s platform is generally responsive with fast order execution, though like many brokers, it may face brief slowdowns during extreme volatility; KYC processing is uninterrupted but may take longer during surges in new account demand.

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Education

IG offers an extensive educational ecosystem—including IG Academy, live webinars, and a robust demo account—many of which are available in Spanish, supporting both novices and more advanced learners.

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

Community

While IG has an active support community with forums and a rich help center, it does not currently maintain dedicated Discord or Telegram groups, nor does it focus on referral incentives for crypto users.

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

Integrations

IG supports integration with charting platforms like TradingView (via third-party platforms), but does not offer native trading bots, tax reporting tools, or built-in accounting integrations within its crypto offering.

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

Who Each One Is Best For

IG is particularly well-suited for multi-asset investors who value trading under a regulated, centralized broker that combines stocks, forex, and crypto in one platform—but may not suit those seeking self-custody, deep customization, or community-driven features.

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.