IG vs Poloniex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between IG and Poloniex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 1, 2025

IG

Poloniex

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United Kingdom

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United States

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Europe

Yes

Latin America

Yes

India

China

Yes

Canada

United Kingdom

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IG is ideal if:

Strong for serious traders – Offers a wide array of professional-grade platforms (like ProRealTime, L2 Dealer, MT4, and TradingView) that support advanced and even algorithmic strategies—great if you're tech-savvy and value sophistication.
Excellent for educational growth – Delivers rich learning resources, demo account options, and intuitive interfaces, making it appealing if you’re building foundational skills or seeking a smooth learning pathway.
Optimal amid market volatility – With deep market access and robust systems, IG stands out if you thrive in fast-moving markets and want reliable execution during turbulent trading sessions.

Poloniex is ideal if:

Access to diverse altcoins and advanced trading tools Offers a broad range of cryptocurrency assets plus tools like futures, margin, and grid trading—great for users seeking variety and sophistication.
Fast, low-latency trading environment Its upgraded matching engine delivers faster order processing, higher throughput, reduced latency, and smoother overall trading performance.
Automated strategies and active trading features Supports automation with grid strategies, trading bots, and lending bots—ideal for users who value efficiency and hands-off execution.

IG isn’t ideal if:

Platform limitations – If you rely on MT5 or cTrader, know that IG offers only its proprietary platform and MT4, so those alternatives aren’t available.
Limited account styles – No Islamic (swap-free), social/copy-trading, or fixed/spread-only accounts, which may restrict options for certain strategies or preferences.
Payment and inactivity restrictions – Fewer deposit/withdrawal methods and inactivity fees may frustrate infrequent traders or those needing flexible funding.

Poloniex isn’t ideal if:

Limited fiat integration may frustrate newcomers — if you don’t already hold crypto, the reliance on third-party fiat gateways can complicate entry.
Past security and regulatory issues might concern safety-prioritized users — a history of breaches and enforcement actions may raise red flags for conservative investors.
Customer support responsiveness remains uneven — multiple reports suggest slow ticket responses and occasional unresolved issues.

Fees & Total Costs

Spot Maker/Take

IG does not use maker/taker pricing for spot crypto trading—instead, they apply a single flat percentage spread on all trades, with no discounts tied to volume or use of a native token.

Poloniex applies a tiered fee structure based on your 30-day trading volume, where higher tiers reduce both maker and taker fees; if you hold TRX in your account, you qualify for an additional discount on those trading fees.

Futures/Derivatives

IG’s derivatives (CFDs and futures) are priced purely through the spread—there is no separate maker or taker fee, and funding costs for cash CFDs are embedded in the spread rather than added separately.

Futures trading on Poloniex charges a flat maker and taker fee regardless of volume—with maker lower than taker—and while funding rates apply to perpetuals, they are variable and not fixed in the fee table.

Average Spreads on Liquid Pairs

While specific BTC/USDT and ETH/USDT spreads aren’t publicly listed, IG applies a flat spread of approximately 1.49% across all crypto trades, implying similarly consistent spreads for major pairs across the board.

Poloniex generally offers competitive spreads on high-liquidity pairs like BTC/USDT and ETH/USDT, benefiting from its maker-taker model that promotes tighter order book pricing.

Fiat Deposits & Withdrawals

You can fund and withdraw via bank transfer, credit/debit cards, and e-wallets like PayPal; these methods typically carry no fees from IG and settle instantly for most deposits, with withdrawals usually completed within 1–3 business days.

You can buy crypto using fiat via integrated third-party gateways such as Simplex or Mercuryo (cards, bank transfer, Apple Pay, etc.); expect a percentage fee and relatively quick fund availability, but withdrawal to fiat isn’t native and must be handled via these services too.

On-chain Withdrawals

IG does not support direct crypto wallet withdrawals—crypto is traded via CFDs only, so there are no on-chain withdrawal fees of any kind.

Crypto withdrawals incur a fixed network fee per asset—these vary by blockchain and may adjust with network congestion; you choose the network (e.g., BTC, ETH, TRX) and Poloniex displays the current cost before confirming the withdrawal.

Hidden Costs

IG’s fee structure is generally transparent; there are no hidden costs. Currency conversion fees may apply if your deposit isn’t in your account base currency, an inactivity fee kicks in only after prolonged dormancy, and enhanced KYC services—if any—are presented clearly.

Beyond trading and withdrawal fees, there can be conversion costs when using fiat, indirect costs via third-party gateways, and potential eligibility or limit differences tied to KYC status—but Poloniex doesn’t charge inactivity or express processing fees explicitly.

Real-World Cost Example: “€500 BTC

If you invest €500 in BTC CFDs, the only cost would be the flat crypto spread—so you’d effectively receive the equivalent of €500 minus 1.49% as your notional position, with no separate commission or withdrawal fee applied.

Suppose you buy €500 worth of BTC via a card gateway—you’d face a gateway fee percentage on top, then the trading fee plus a modest spread, and if you decide to withdraw the BTC on-chain afterward, you’d pay the network fee for that blockchain, all combined.

Crypto Offering & Trading Features

Number of Coins & Pairs

IG now offers access to over 35 cryptocurrencies via its partnership with Uphold, spanning everything from major assets like Bitcoin and Ethereum to more niche tokens—though specific rankings for the top 20 by trading volume aren’t publicly detailed.

Poloniex supports over 700 to 770 cryptocurrencies and around 700 to 840 trading pairs; among the top 20 by trading volume, pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT dominate, typically accounting for a significant share of the 24-hour volume.

Product Range

IG mainly supports spot crypto investing and CFDs, but does not currently offer standalone margin, perpetual futures, options, crypto ETFs, staking, lending, copy-trading, grid bots, or automatic DCA tools.

Poloniex offers spot trading, margin and perpetual futures (with up to 100x leverage), staking/earn programs, lending services, futures copy trading, spot and futures grid bots, and DCA-style automated strategies—though it does not provide crypto ETFs or options natively.

Liquidity

IG leverages Uphold’s infrastructure for liquidity, ensuring reasonable access and execution—but public figures for 24-hour volume or order-book depth on BTC and ETH aren’t shared directly on its platforms.

Poloniex’s 24-hour trading volume generally ranges between ~$800 M and over $1.2 B, with BTC/USDT alone often seeing hundreds of millions daily, and ETH/USDT also attracting strong liquidity; while exact order-book depth data isn’t public, the high volumes imply solid market depth.

Tools

IG’s platform offers basic order types like market, limit, and stop-loss; price alerts and interactive charts are included, though advanced conditional orders, APIs/WebSocket access, and native TradingView integration are not part of the current crypto toolkit.

The platform supports advanced order types like limit, stop, and potentially OCO (One-Cancels-Other), provides real-time charts and advanced technical analysis tools, and offers API and WebSocket access; though it does not explicitly integrate TradingView natively, charting is robust.

Geographic Restrictions by Product

Crypto investing through IG is currently limited to eligible regions—such as the UK rollout for retail clients—with some derivatives offerings either restricted or unavailable depending on local regulatory constraints.

Certain services—especially derivatives like margin and futures—are restricted in specific regions; notably, U.S. residents cannot access any Poloniex services, and other jurisdictions may face similar limitations.

Innovation

IG’s latest crypto launch focuses on streamlined access and integrates directly into its platform, but it doesn’t offer token launchpads, yield farming, staking pools, or flexible vs locked “earn” product structures at this time.

Poloniex shows innovation through features like LaunchBase (token sales platform) and a flexible staking/earn framework, offering both open-term (flexible) and potentially locked-earn options, although detailed mechanics may vary.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Crypto trading via IG is provided through its partnership with Uphold—a U.S.-based platform—while IG Group Holdings plc (founded in 1974) remains the UK-listed parent company headquartered in London, though the crypto offering technically operates under Uphold’s custody infrastructure.

Poloniex is operated by Poloniex, LLC, originally founded in 2014, headquartered in Delaware (with a principal business location in Massachusetts), and ultimately owned by Polo Digital Assets, Ltd. based in Seychelles.

Licenses/Registration

IG itself offers crypto access in the UK via Uphold, which is regulated as a crypto platform in both the U.S. and U.K.; IG Group operates under its existing FCA and Bermuda Monetary Authority permissions, but crypto-specific licenses like MiCA or VASP registrations in the EU are not publicized for IG directly.

Poloniex is not officially licensed or registered as a VASP in regulated jurisdictions and has previously faced enforcement actions for operating without registrations under U.S. securities laws, notably settling with the SEC for operating an unregistered exchange.

Custody

Crypto assets bought through IG are held by Uphold under a third-party custody model; IG does not manage wallets itself, and there’s no public evidence of proof-of-reserves, independent audits, or data on the percentage held in cold storage.

Poloniex maintains full proof-of-reserves using a Merkle tree system and publishes monthly reserve snapshots, starting with TRX; while traditional third-party audits or detailed cold-storage percentages aren’t publicly disclosed, the reserve transparency program is a step toward accountability.

Insurance & Protection Funds

Cryptocurrency holdings via IG (through Uphold) are not covered by the UK’s Financial Services Compensation Scheme, and there’s no mention of alternative insurance or protective reserve mechanisms designed for crypto assets.

The platform does not advertise a dedicated insurance fund or similar institutional-level protection to cover user losses from breaches or insolvency.

Incident History

While IG Group has experienced system outages, refund errors, and a past regulatory fine in France, no reported crypto-specific hacks or custody breaches have occurred in connection with the new crypto service to date.

Poloniex settled a major enforcement case with OFAC over sanctions violations and with the SEC for unregistered operations; additionally, it endured a large hot-wallet breach in late 2023 that reportedly resulted in over $114 million in user losses.

Risk Controls

Basic security best practices are encouraged—such as secure device use and phishing awareness—but features like mandatory two-factor authentication, withdrawal whitelists, sub-accounts, or granular API permissioning tied specifically to crypto use are not currently highlighted in IG’s offering.

The exchange offers standard security tools including mandatory two-factor authentication (2FA), email freezing, anti-phishing guidance, and users are encouraged to manage account history and log out sessions manually; information on sub-accounts or granular API permissioning is not prominent.

Transparency

IG does not appear to provide public wallets, proof-of-reserve transparency, or specific service-level agreements tied to crypto custody, nor are there dedicated monthly crypto custody reports available for clients.

Poloniex publishes its Proof-of-Reserves reports monthly and provides tools for users to verify their balances via Merkle proofs; however, it does not regularly publish monthly financial or operational reports, SLA terms, nor a public wallet trace log.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

IG supports bank transfers, credit/debit cards, and PayPal or other local e-wallets depending on your region; deposits are usually instant for cards and e-wallets, and 1–3 business days for transfers, with minimums varying by region (e.g. ~£10 for crypto funding) and upper limits often governed by your provider’s terms.

Users can deposit fiat using third-party gateways like Simplex via credit/debit card, bank transfers, and e-wallets; limits and processing times depend on the gateway and user’s verification level, with weekly caps around $50,000 for deposits.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

IG requires identity verification before enabling withdrawals; while they don’t label tiers publicly, a basic verified account grants full functionality, and advanced documentation may be needed for higher-volume transfers, though explicit tier definitions aren’t displayed.

Trading and basic withdrawals are accessible without completing KYC (Level 1), capped at modest daily limits; completing full verification (Level 2) unlocks higher withdrawal and trading limits and access to margin/futures.

Withdrawals

Withdrawals are processed via the same method used to fund (card, bank, PayPal); limits include daily card maximums (e.g. £ or $25,000) and no set caps on bank transfers, with processing ranging from instant (PayPal) to 1–5 business days depending on method; IG does not support on-chain crypto withdrawals via any network.

Withdrawal limits scale with verification—Level 1 up to ~$10,000/day (higher with 2FA), Level 2 up to ~$1,000,000/day with 2FA and whitelisting; withdrawals are processed via supported blockchains like ERC-20, TRC-20, BEP-20, and timing varies with network congestion.

Customer Support

IG offers robust customer service through live chat, email, and phone across many regions, with prompt response times and a comprehensive help center covering deposits, withdrawals, platform use, and troubleshooting.

Poloniex offers support via email and a self-help knowledge base; live chat and multilingual support appear limited, leading to mixed reviews on response times and ticket resolution.

Languages & Localization

IG provides multilingual support including Spanish; clients in euro zones can see pricing in euros, and services are adapted under local regulators like the FCA (UK) or BMA, ensuring localized compliance and presentation.

The interface is available primarily in English, supports fiat display in USD/EUR among others, and relies on third-party providers for payment—local regulatory compliance varies by user location.

App Quality & Stability

IG’s mobile and web platforms are known for their stability and regular updates, resulting in smooth user experience with minimal crashes—specific crash-rate data isn’t published, but continuous enhancements and high availability are emphasized.

The Poloniex mobile app is generally stable and regularly updated on major app stores, although a precise crash rate isn’t published; user feedback indicates occasional bugs, but overall smooth trading and wallet use.

Experience, Performance & Ecosystem

UX/UI

While IG doesn’t label modes as “Lite” or “Pro,” its platform balances clean design with professional depth—new users often find the interface intuitive to navigate, while more advanced traders can adopt MT4 or ProRealTime for a deeper feature set.

The interface balances simplicity with depth—while it doesn’t offer explicit “Lite” or “Pro” modes, the design refresh has made navigation and core features more intuitive for newcomers, yet power users can still access advanced tools once familiar with the layout.

Performance

IG’s platform is generally responsive with fast order execution, though like many brokers, it may face brief slowdowns during extreme volatility; KYC processing is uninterrupted but may take longer during surges in new account demand.

Poloniex enhanced performance with its backend overhaul and new trading engine, resulting in reduced latency and improved stability during normal trading; however, very high-volatility periods may still challenge order execution speed, and user reports suggest occasional delays in KYC processing during bull markets.

Education

IG offers an extensive educational ecosystem—including IG Academy, live webinars, and a robust demo account—many of which are available in Spanish, supporting both novices and more advanced learners.

While Poloniex lacks a dedicated trading academy or demo simulator on its site, it provides multilingual support (including Spanish) via help articles and blog content to guide users, though comprehensive interactive learning tools aren’t currently offered.

Community

While IG has an active support community with forums and a rich help center, it does not currently maintain dedicated Discord or Telegram groups, nor does it focus on referral incentives for crypto users.

Poloniex fosters community engagement through its Referral Center with multi-tier reward programs, ambassador levels offering commission boosts and even airdrops; it also maintains official Telegram and social media channels for announcements and community interaction.

Integrations

IG supports integration with charting platforms like TradingView (via third-party platforms), but does not offer native trading bots, tax reporting tools, or built-in accounting integrations within its crypto offering.

The exchange supports bot integrations and external strategies via CCXT-certified APIs; automated bot services (e.g. DCA bots with trading signal support) are in use, and data compatibility with tax tools like Crypto Tax Calculator allows users to export trade history via API or CSV for tax reporting.

Who Each One Is Best For

IG is particularly well-suited for multi-asset investors who value trading under a regulated, centralized broker that combines stocks, forex, and crypto in one platform—but may not suit those seeking self-custody, deep customization, or community-driven features.

Poloniex is ideal for users who appreciate advanced trading tools with moderate learning curve, enjoy automated bot trading, and prefer a platform that supports integrations—while still being accessible to reasonably tech-savvy beginners—not as suited for those seeking built-in educational simulations or ultra-simplified interfaces.