Independent Reserve vs Bigone: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Independent Reserve and Bigone This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Independent Reserve

Bigone

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Available Countries

United States

Europe

Yes

Latin America

India

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

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Independent Reserve is ideal if:

Security-first and regulation-driven – Ideal if you prioritize rigorous compliance, institutional-grade safeguards, and regulatory backing in Australia and Singapore.
Automated tools built-in – Perfect for users who value automated strategies like AutoTrader (dollar-cost averaging, baskets, scheduling) and integrated tax reporting.
Institution-ready and mobile-friendly – Suits high-volume or institutional traders needing OTC liquidity and workflow tools, yet still accessible via a polished mobile app.

Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Independent Reserve isn’t ideal if:

Limited asset variety – Not suited if you're seeking a wide selection of altcoins beyond major names.
Minimal advanced features – Falls short for traders wanting margin, derivatives, or deeply customizable tools.
Support and access constraints – Less ideal if you need in-person/mobile support or broader fiat currency acceptance.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Fees & Total Costs

Spot Maker/Take

Independent Reserve charges a flat spot trading fee that starts around 0.50 % and drops incrementally based on 30-day trading volume tiers, reaching as low as approximately 0.02 % for top-tier, high-volume traders—note, they don’t offer fee discounts via a native token.

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

Futures/Derivatives

Independent Reserve does not support futures or derivatives trading, so there are no associated maker/taker or funding charges to consider.

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

Average Spreads on Liquid Pairs

Independent Reserve uses a transparent order-book model with no hidden spreads, meaning you generally transact at prevailing market prices rather than paying inflated spread margins—though tighter liquidity may result in wider real-time spreads.

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

Fiat Deposits & Withdrawals

methods, fees, timing

methods, fees, timings

On-chain Withdrawals

fixed vs dynamic fees

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Hidden Costs

Beyond obvious fees, there are minor indirect costs like slight FX mark-ups during multi-currency conversions, potential inactivity charges or expedited KYC processing fees, and banking or intermediary charges on certain cross-border transfers—not usually disclosed upfront but worth keeping in mind.

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

Real-World Cost Example: “€500 BTC

If you purchased €500 worth of BTC, your spot trade fee might fall in the mid-tier (say around 0.3–0.4 %), the on-chain withdrawal would include a flat network fee (e.g., 0.0003 BTC), and you’d also experience FX conversion cost if converting from EUR—so total costs would be the sum of that trade fee, network fee, and FX spread.

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

Crypto Offering & Trading Features

Number of Coins & Pairs

Independent Reserve supports around 32 unique cryptocurrencies and over 100 trading pairs, combining major coins with regional fiat pairs—volume data suggests the top 20 pairs are heavily skewed toward premier markets like BTC/USD, ETH/AUD, and XBT/SGD.

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

Product Range

The platform offers spot trading, basic leveraged/margin trading (up to 5× on select AUD pairs), DCA via AutoTrader, staking/earning opportunities, OTC execution for large-volume traders, and automated strategies—but no perpetuals, options, ETFs, copy trading, grid bots, or lending markets.

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

Liquidity

The platform sees daily trading volumes in the low hundreds of millions USD range, and order-book depth is strongest for BTC and ETH pairs against AUD, USD, SGD andNZD—sufficient for mid-sized trades but not matching institutional venues.

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

Tools

Independent Reserve supports market, limit, stop-buy, stop-sell orders (including OCO style flows), in-app price alerts, a polished web/mobile interface with basic charting tools, robust JSON/WebSocket (Airbridge™) API access, and even native TradingView integration for more advanced chart-based analysis.

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

Geographic Restrictions by Product

While spot trading and OTC are broadly available, leveraged/margin access, certain fiat currency features, or institutional services may be restricted in regions such as the US and China, depending on licensing and local policy.

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

Innovation

Independent Reserve powers automated investing with AutoTrader (DCA and strategy templates) and provides flexible staking and institutional-grade OTC offerings, although it doesn’t operate token launchpads or “locked vs flexible earn” products.

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Independent Reserve is operated by Independent Reserve Pty Ltd, founded in 2013, headquartered in Sydney, Australia, with a significant operational presence in Singapore as well.

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

Licenses/Registration

The exchange holds a Digital Payment Token Services license from the MAS in Singapore and is registered with ASIC in Australia as a compliant crypto operator.

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

Custody

Crypto assets are held entirely in-house, segregated by customer, with the vast majority stored in geo-distributed, multi-signature cold vaults; the company maintains full reserves and undergoes regular external audits and penetration testing.

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

Insurance & Protection Funds

Since 2019, Independent Reserve maintains insurer-backed protection for digital assets, providing an additional safety layer beyond technical security.

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

Incident History

Independent Reserve boasts a clean security record—no hacks, breaches, or custodial compromises reported since inception—strengthening its reputation for reliability.

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

Risk Controls

Account security is robust, featuring ISO 27001-level controls, enforced 2FA, withdrawal address whitelists, multi-layer admin approvals, anti-phishing measures, tiered admin access, and granular API permissions.

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

Transparency

The exchange publicly affirms its adherence to best practices via routine audits and security testing, though it does not offer public cold wallet addresses or an SLA; it also generates audit-friendly reporting for institutional and tax purposes.

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Users can fund accounts via bank transfers (EFT in Australia, SWIFT internationally), instant deposits like PayID/Osko (AUD) or PayNow/FAST (SGD), credit/debit cards, and PayPal; minimums and limits vary by region (e.g. deposits under AUD 100 incur a small fee, over AUD 100 are free, while SGD deposits over S$1,000 via FAST are free) and processing times range from instant (for PayID/FAST) to 1–3 business days for EFT/SWIFT.

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

The exchange enforces tiered KYC with increasing verification—basic identity, then proof of source of funds/wealth—to lift deposit and withdrawal caps; exact thresholds depend on jurisdiction, and higher tiers allow larger transactions and feature access.

BigONE features two identity verification tiers

Withdrawals

limits, timing, networks

limits, speeds & networks

Customer Support

Independent Reserve offers a robust knowledge base and FAQ section, support tickets via secure portal, plus 24/7 email support; premium or OTC clients may access phone support. Live chat is not available, but response times are generally prompt, and the site includes rich how-to content.

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

Languages & Localization

The platform is primarily available in English, with pricing shown in USD, AUD, SGD, or NZD depending on your region. Local regulatory details are clearly presented for supported jurisdictions, though some regions may lack localized language support beyond English.

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

App Quality & Stability

The mobile app (iOS & Android) is stable and receives regular updates, supports instant deposits/withdrawals, 2FA, alerts, and DCA features; while formal crash-rate stats aren’t published, user feedback indicates a polished and reliable experience.

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

Experience, Performance & Ecosystem

UX/UI

Independent Reserve offers a clean, intuitive interface with light and dark app themes; there’s no separate Lite or Pro mode, but its streamlined dashboard strikes a balance between ease for newcomers and functional clarity for more experienced users.

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

Performance

The platform is generally stable with fast execution even during busy periods, and while occasional slowing may occur during extreme volatility, its infrastructure and streamlined interface help minimize delays—KYC processing can slow down temporarily during bull-market surges.

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

Education

Independent Reserve maintains a well-organized knowledge base and blog filled with how-tos and educational guides, though there’s no interactive demo or simulator, and content in Spanish is limited or unavailable.

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

Community

The exchange has an active presence across social platforms like Reddit and X, hosts an adviser-focused program, and offers a referral panel in its dashboard—but it does not operate official Discord or Telegram groups or copy-trading programs.

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

Integrations

Independent Reserve integrates native TradingView charts, offers APIs for external bots, and provides built-in tax tools (such as CSV exports and a KPMG-based tax calculator), supporting seamless accounting and trading automation.

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

Who Each One Is Best For

The platform suits beginners who value clarity and security, and mid-level users looking for solid infrastructure and automated tools like AutoTrader; it’s less ideal for those seeking vast altcoin catalogs or full pro-level trading modes.

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.