Kraken vs Phemex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Kraken and Phemex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Kraken

Phemex

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Kraken is ideal if:

Built for both simplicity and sophistication: Kraken’s intuitive interface makes it approachable for newcomers, while Kraken Pro delivers advanced trading tools, analytics, and charting for serious traders.
Security-first, regulation-backed platform: With an unbroken crypto protection record, proof-of-reserves audits, cold storage, and licenses across major markets—including new MiCA approval for EU operations—Kraken prioritizes trust and compliance.
More than a crypto exchange: Beyond trading, Kraken now offers a peer-to-peer payments app (Krak), commission-free U.S. stock and ETF trades, and staking options—making it an all-in-one digital finance hub.

Phemex is ideal if:

Fast-paced traders value it: With ultra-low latency and deep liquidity, Phemex's high-performance trading engine offers smooth execution and stability.
Tech-savvy users benefit: Advanced tools—like copy trading, bots, and DeFi-style earning products—empower both automation and strategy innovation.
Privacy-conscious users find appeal: Flexible KYC policies and a streamlined onboarding style suit those preferring minimal verification barriers.

Kraken isn’t ideal if:

Overwhelming for total beginners: The interface and tiered platforms (Lite vs Pro) may feel complex without a solid understanding of trading, tools, and order types.
Limited access and features in some regions: Certain U.S. states and geographies have restrictions on staking, derivatives, or account creation—potentially blocking full platform use.
Support and platform bottlenecks: Account verification or support processes can be slow, and mobile app performance or customer assistance (no phone line) may frustrate users in need of swift help.

Phemex isn’t ideal if:

Fiat-focused users may face limits: Fiat deposit and withdrawal services are unavailable or heavily restricted in numerous countries, reducing accessibility for those relying on bank transfers.
Newcomers could feel overwhelmed: The platform’s advanced features and high-leverage tools offer power—but may feel complex if you’re new to trading.
Risk-averse investors might be uneasy: Derivatives and high-leverage products carry greater risk, making Phemex less suited to those seeking lower-volatility exposure.

Fees & Total Costs

Spot Maker/Take

Kraken uses a tiered maker-taker structure where both maker and taker fees decrease as your 30-day trading volume grows, and higher activity triggers reduced costs—even reaching zero for makers—though the schedule excludes transactions via instant buy tools.

Spot trading fees start at 0.1% for both maker and taker on the base VIP tier and can decrease via VIP-level benefits tied to trading volume or asset holdings; using the Phemex Token (PT) grants additional discounts—around 20% off spot fees—and those can stack with VIP reductions.

Futures/Derivatives

Futures follow a volume-based tiers system—lowering maker and taker rates as volume increases—paired with periodic funding payments (every eight hours) that depend on contract premiums versus spot prices.

Futures (perpetual contracts) begin with a maker fee as low as 0.01% and a taker fee of 0.06%, with lower rates available through VIP status; funding rates vary according to market dynamics and are applied periodically, affecting long or short positions depending on current rates.

Average Spreads on Liquid Pairs

While Kraken doesn’t publish fixed spreads, its instant-buy feature embeds variable spreads that widen or narrow depending on market volatility, order size, and asset type.

Phemex delivers tight spreads on major spot pairs like BTC/USDT and ETH/USDT, thanks to deep order-book liquidity and efficient execution, although the exact average spread fluctuates with market conditions and isn’t publicly standardized.

Fiat Deposits & Withdrawals

Kraken supports methods like ACH, SWIFT, PayPal, SEPA, domestic transfers, etc., with low or no deposit fees; but deposits may trigger temporary withdrawal holds (e.g. 72-hour for cards, 7-day for ACH).

Fiat deposits are facilitated via third-party gateways such as MoonPay or Banxa, often with fees imposed by those services; withdrawal in fiat is limited or restricted depending on jurisdiction and may incur fixed charges or banking delays driven by external banking partners.

On-chain Withdrawals

Cryptocurrency withdrawal fees vary per network—e.g. BTC, ETH, TRX have different fixed minimums depending on blockchain and congestion, not necessarily dynamic or network-based.

Crypto withdrawals carry network-dependent fees, which vary by chain and congestion

Hidden Costs

Be aware of currency conversion premiums (from asset swaps), inactivity terms, and express KYC fees—these can add extras atop headline trading charges.

Hidden costs may include markups from third-party fiat gateways, potential inactivity penalties (if any), and premium-tier services like expedited KYC—but generally, Phemex avoids additional charges beyond trading, withdrawal, and external service fees.

Real-World Cost Example: “€500 BTC

Suppose you convert €500 to BTC and withdraw it—your total cost would include the instant-buy embedded spread, then a network withdrawal fee during transfer, and possible fiat hold timing—resulting in slightly less BTC and slower access.

Example

Crypto Offering & Trading Features

Number of Coins & Pairs

Kraken supports over 1,000 spot, margin, and futures markets overall, and its top 20 trading pairs by volume typically include high-cap assets like BTC/USD-variant, ETH/USD-variant, and other popular tokens.

Phemex offers several hundred tradable assets across hundreds of spot and futures pairs; among the top by volume you’ll typically see major pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT, ADA/USDT dominating the leaderboards.

Product Range

You’ll find a full suite including spot, margin (up to 10× leverage), futures/perpetuals, staking (recently reenabled in the U.S.), with access to ETFs and options still pending—plus no native copy-trading, grid bots, DCA autos yet.

Phemex delivers a wide product mix including spot and margin trading, perpetual futures, automated copy-trading, grid-trading bots (spot and futures), DCA and Martingale bots, essential lending/borrow via margin, plus crypto earn products and launchpad functionality.

Liquidity

Kraken ranks among the world’s most liquid venues—especially for BTC-EUR and ETH-EUR—and sees substantial 24-hour volumes with deep order-book depth, enabling tight execution even for large trades.

Phemex sees substantial daily volume usually in the hundreds of millions USD, with order-book depth in BTC and ETH strong enough to support sizable trades without excessive slippage, reflecting healthy active liquidity.

Tools

Kraken Pro offers advanced tools—limit, stop, OCO orders, real-time alerts, native TradingView-style charts, downloadable historical OHLCVT data, plus full REST and WebSocket API access.

The platform includes full order-type support such as limit, market, stop and OCO orders, real-time alerts, advanced interactive charts powered by TradingView, and robust API with WebSocket for seamless automation and live data.

Geographic Restrictions by Product

Certain products, like margin, futures, or staking, are restricted by jurisdiction—eligibility varies and some features may be blocked in specific countries due to regulatory constraints.

Certain services—especially derivatives—are restricted in countries like the United States, United Kingdom, parts of Canada, China, and other regions, while spot and earn products may remain accessible depending on local laws.

Innovation

While traditional launchpad/launchpool programs aren’t yet offered, Kraken distinguishes between flexible vs. locked staking options and continues evolving with new offerings, particularly for institutional clients.

Phemex continually expands its ecosystem with launchpad or launchpool-style token sales, and layered earn programs offering both flexible (withdraw anytime) and locked (higher yield) options to fit different investor preferences.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Kraken operates under several legal entities depending on region, including Payward, Inc. (U.S.), Payward Europe Solutions (Ireland, EEA), and Payward Ltd. (UK), all founded around 2011, headquartered in the U.S. with significant European presence.

Phemex began in 2019 and is operated under entities such as Phemex Technology Pte. Ltd. in Singapore and Phemex Limited in the British Virgin Islands, placing it under those legal jurisdictions.

Licenses/Registration

Kraken holds multiple regulatory approvals, including VASP licenses in EU countries like the Netherlands, Spain, Italy, and Ireland, and FCA registrations in the UK, in addition to its SPDI charter in Wyoming and MSB registration in the U.S.

While Phemex holds an MSB registration with FinCEN in the U.S., it currently lacks MiCA or equivalent EU licensing and is not authorized to operate in several regulated regions.

Custody

Kraken self-custodies customer assets with a substantial portion held in cold storage; it publishes regular Proof-of-Reserves (PoR) attestations audited by external parties to ensure transparency.

The exchange maintains full custody of user assets and provides a self-verifiable Merkle-tree proof-of-reserves (PoR) tool that shows assets are backed 1

Insurance & Protection Funds

Kraken maintains insurance for digital assets held online, though the coverage is limited; there is no formal protected fund for customer losses but additional insurance for certain custodial assets exists.

There is no publicly disclosed insurance or user protection fund; security relies on reserve mechanisms and risk controls but does not include third-party insurance coverage.

Incident History

Kraken has not experienced any major platform hacks; compliance suspensions or asset freezes have been minimal, and the exchange has not faced any public multi-million dollar regulatory fines.

Phemex has not reported any major hacks, though it temporarily suspended a hot-wallet after an internal security review; it also faced regulatory scrutiny in Canada and the UK for compliance issues.

Risk Controls

Kraken enforces robust account security with multiple 2FA options (passkeys, hardware keys, authenticator apps), whitelisting, anti-phishing tools, sub-accounts, and granular API permissions for sophisticated client control.

Users benefit from standard safeguards including mandatory two-factor authentication, IP or address whitelists, anti-phishing protection, segregated sub-accounts, and granular API permission controls.

Transparency

The platform regularly publishes audit-style reports and Proof-of-Reserves summaries; users can view wallet addresses and Kraken maintains service-level expectations without public SLA guarantees.

Phemex offers monthly-updated PoR data, public disclosure of partial cold wallet addresses, and reserve ratios, demonstrating a commitment to transparency though without formal SLAs or comprehensive monthly financial reports.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Users can deposit fiat via bank transfers (ACH, SWIFT, SEPA), credit/debit cards, and e-wallets like PayPal; minimums are low (starting around 1 USD/EUR), but maximums depend on your verification level and jurisdiction, with deposit arrival ranging from near-instant to several days depending on the method.

Phemex supports fiat deposits via bank transfers (SWIFT, SEPA, ACH, FPS) and third-party services like MoonPay or Banxa; minimums generally start around $50, maximums reach very high limits, and processing typically takes from instant (via e-wallet) to 1–3 business days for transfers.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Kraken offers tiers like Intermediate and Pro (plus Express/Starter in some regions) — Intermediate unlocks full trading and funding access, while Pro raises both deposit and withdrawal limits, with each level subject to rolling daily/monthly caps shown in your dashboard.

There are three user tiers

Withdrawals

Limits, Timing, Networks

limits, times, networks (TRC20/ERC20/BEP20, etc.)

Customer Support

Kraken provides 24/7 live chat and email support in multiple languages (including Spanish), alongside a comprehensive support center; while most issues are resolved quickly, some users report delays during high-traffic periods.

chat 24/7, email, response times, knowledge base

Languages & Localization

The platform is available in over a dozen languages, including native Spanish; local currencies and fees are displayed based on your region, ensuring comfortable and compliant user experience.

The platform’s interface and support are primarily in English, with fees typically shown in USD or equivalent fiat; some content and interfaces are localized for major regions, though comprehensive local regulation compliance varies by jurisdiction.

App Quality & Stability

The Kraken mobile app mirrors most web functionality and supports biometric or PIN access; it generally performs reliably, though user feedback on crashes or app issues is mixed and depends on device and OS.

The Phemex mobile app is generally regarded as stable and regularly updated, offering seamless feature parity with desktop—though exact crash rates aren’t disclosed, user feedback reflects a smooth, reliable experience.

Experience, Performance & Ecosystem

UX/UI

Kraken offers two distinct experiences—“Lite” is streamlined for instant buys and basic navigation, while “Pro” and “Desktop” are modular and customizable, designed to support advanced traders executing complex strategies across flexible layouts and in-depth tools.

The platform offers a clean, intuitive interface with a low entry barrier for newcomers, while also featuring an advanced “Pro” layout tailored to seasoned users that surfaces more chart tools and analytics—all accessible without overwhelming either group.

Performance

Kraken Pro is built on institutional-grade infrastructure to minimize order latency and handle peak demand efficiently, although during market surges user-reported delays in KYC verification and performance pops may still arise.

Known for its fast order execution and robust infrastructure, Phemex handles volatility with minimal downtime, though during peak surges KYC and account approval may experience slight delays—performance remains solid overall.

Education

Kraken’s Learn Center delivers comprehensive articles, videos, and webinars (including futures tutorials), complemented by a derivatives demo environment for live practice—but it doesn’t currently offer a dedicated DCA simulator or localized Spanish academy; some content is translated.

Phemex Academy offers a rich library of beginner-to-advanced tutorials, while a fully functional Testnet simulator lets users practice trading risk-free; however, Spanish-language educational materials are limited or not as comprehensive.

Community

Kraken publishes user reviews and interactive feedback across its site, but does not maintain official public discussion forums, Discord, or Telegram communities—though it does offer a referral program to reward users bringing in new clients.

Users can join lively communities via Telegram or Discord, participate in referral programs offering significant bonus pools and commissions, and access forums where updates and peer tips circulate regularly.

Integrations

Kraken Pro integrates with TradingView-style charting and pattern tools, fully supports third-party trading bots via REST/WebSocket/FIX APIs, and connects seamlessly to tax/accounting platforms like Koinly, Crypto Tax Calculator, and others.

Phemex’s interface embeds native TradingView charts, supports integration with external bot frameworks, and appeals to algorithmic traders via API access, though dedicated tax or accounting tool integrations are limited.

Who Each One Is Best For

“Lite” suits beginners, offering simplicity and straightforward buying; “Pro” and “Desktop” excel for active, technical traders needing granular control, advanced order forms, analytics, and deep customization.

Phemex stands out for active, tech-savvy or algorithmic traders seeking powerful tools, automation access, and derivatives options; it’s less ideal for ultra-beginners or those requiring local-language education or deep tax integrations.