Kucoin vs Bigone: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Kucoin and Bigone This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Kucoin

Bigone

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

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Kucoin is ideal if:

Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Kucoin isn’t ideal if:

If you're looking for full fiat on-ramp flexibility, you may find KuCoin lacking due to limited direct deposit and withdrawal options.
If you're just starting in crypto trading, KuCoin's advanced interface and tools could feel overwhelming rather than beginner-friendly.
If you're in a highly regulated market or prioritize strict compliance, KuCoin may fall short due to its offshore structure and past legal challenges.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Fees & Total Costs

Spot Maker/Take

KuCoin applies a standard maker/taker model where both roles initially face the same base percentage; however, as your trading volume increases or you hold more of the native KCS token, your fees can drop significantly—especially if you pay with KCS, which unlocks a built-in discount on those trading costs.

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

Futures/Derivatives

Futures trading follows a similar tiered fee structure, with makers generally enjoying lower rates than takers, and additional savings possible through higher VIP levels or KCS usage; funding fees are applied to perpetual contracts at regular intervals, aligning the futures price with the spot market.

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

Average Spreads on Liquid Pairs

On very liquid pairs like BTC/USDT and ETH/USDT, the typical bid-ask spread is extremely tight—often imperceptible to most users—making execution costs minimal for high-liquidity trades.

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

Fiat Deposits & Withdrawals

Depositing fiat is supported through various channels (such as bank transfers, P2P, or third-party services), often with modest charges and varying settlement times; withdrawals follow a similar pattern, with costs and processing durations depending on the chosen method and currency.

methods, fees, timings

On-chain Withdrawals

Withdrawal costs depend on the coin and blockchain network you choose

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Hidden Costs

While KuCoin operates transparently, you may encounter additional indirect costs like currency conversion spreads, potential inactivity fees, or expedited KYC processing—so it’s wise to review their service terms for any such ancillary charges.

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

Real-World Cost Example: “€500 BTC

If you use €500 to purchase BTC, your total cost includes the base trading fee, the difference between buy and sell price embedded in the execution price, and any eventual withdrawal costs—so the actual amount delivered to your wallet will be slightly less than €500 worth of BTC.

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

Crypto Offering & Trading Features

Number of Coins & Pairs

KuCoin lists well over 900 cryptocurrencies—pushing close to or beyond the 1,000-mark—covering approximately 1,200+ trading pairs, with the top 20 dominated by high-volume staples like BTC/USDT and ETH/USDT.

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

Product Range

The platform supports a comprehensive range including spot, margin, futures (perpetuals), options, staking and lending (via Earn), copy trading, automated grid bots, and DCA tools, positioning itself as a multi-product hub for diverse trading styles.

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

Liquidity

With daily trading volumes typically exceeding $1.5 billion and strong order book depth in major pairs such as BTC/USDT and ETH/USDT, KuCoin delivers robust liquidity suitable for both strategic executions and large-volume limit orders.

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

Tools

Users have access to advanced order types (limit, stop, OCO), price alerts, rich charting tools, native TradingView integration, and both REST API and WebSocket endpoints for seamless automation and real-time data feed.

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

Geographic Restrictions by Product

While KuCoin serves a global user base, it restricts access to certain products like derivatives in highly regulated jurisdictions such as the United States, limiting some trading features for residents in those regions.

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

Innovation

The exchange continuously rolls out innovative features including token launch initiatives like Launchpad/Launchpool, and diversified Earn options with both flexible and locked staking products to suit different investor appetites.

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

KuCoin is run by PhoenixFin Pte. Ltd., a company incorporated in Singapore, with its founding roots tracing back to 2017 and its current operational base in Seychelles—positioning it as a globally-focused exchange governed under offshore legal structures.

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

Licenses/Registration

The platform is actively pursuing regulatory compliance, including a recent MiCA license application in Europe, having also secured VASP recognition in regions like India, while still operating without licensing in highly regulated markets such as the United States.

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

Custody

KuCoin maintains full custody of user funds, combining its own wallets with institutional-grade infrastructure like BitGo; it publishes independent monthly Proof of Reserves audits—over 32 consecutive reports—consistently showing reserve ratios above 100%, ensuring all user assets are fully backed.

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

Insurance & Protection Funds

While not publicly detailing a dedicated insurance fund, KuCoin has relied on insurance coverage and recovery mechanisms in past incidents, signaling that asset protection tools are in place though not deeply specified for public reference.

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

Incident History

The platform suffered a significant security breach in 2020, losing around $281 million; users recovered approximately 94% of assets through a mix of platform reserves, law enforcement aid, and insurance; more recently, KuCoin settled legal matters in the U.S. with sizable fines and market exit agreements.

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

Risk Controls

Security measures include mandatory two-factor authentication, email/domain whitelisting, real-time anti-phishing alerts, granular API permissions, and support for sub-accounts—all designed to help users control access and minimize threats.

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

Transparency

KuCoin delivers high transparency via monthly PoR reporting, real-time reserve verification tools, and meets enterprise security standards such as SOC 2 Type II and ISO 27001; it also provides a law-enforcement request framework, strengthening its operational accountability.

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can top up your KuCoin account using bank transfers (e.g., SEPA, PIX), credit/debit cards via the Fiat Account interface, or e-wallet services; transaction limits and processing times vary by method, with same-day or instant options available alongside longer-bank-transfer alternatives.

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KuCoin enforces a tiered identification system—ranging from basic registration to full verification (including photo ID and selfie)—each unlocking broader functionality and higher daily limits for withdrawals, fiat interactions, and product access.

BigONE features two identity verification tiers

Withdrawals

Crypto withdrawals are available across major networks like ERC-20, TRC-20, and BEP-20, each with distinct processing speeds; withdrawal limits scale with KYC level, with fully verified users able to move very large sums daily.

limits, speeds & networks

Customer Support

KuCoin offers round-the-clock support via live chat and email, backed by a comprehensive help center and FAQs; typical response times are swift, and resources are regularly updated to guide users through common issues.

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

Languages & Localization

The platform supports multiple language interfaces—including native Spanish—with local display of amounts (e.g., in €), although deeper regulatory tailoring depends on region and may affect product availability.

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

App Quality & Stability

KuCoin’s mobile app is actively maintained with frequent updates; it’s generally reliable and user-friendly, with minimal stability issues reported—ensuring a smooth on-the-go trading experience.

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

Experience, Performance & Ecosystem

UX/UI

KuCoin’s interface balances flexibility and ease with its dual modes—“Lite” offers a streamlined, intuitive view that’s ideal for casual or first-time users, while “Pro” unlocks advanced charts, controls, and insights for more seasoned traders looking for precision and customization.

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

Performance

The platform typically delivers swift order execution with low latency, though in extreme volatility spikes there have been isolated slowdowns; KYC verification tends to scale reasonably well, but during surges in trader interest (e.g., bull markets) processing times may stretch longer before full access is granted.

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

Education

KuCoin provides a rich learning ecosystem via its KuCoin Learn portal—packed with crash courses, tutorials, and guides in multiple languages, including Spanish—and also offers a demo trading environment (paper trading) to help users gain hands-on practice risk-free before diving into live markets

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

Community

A strong global community supports KuCoin users through official channels like Telegram and Discord, complemented by discussion forums and a referral program that rewards both new and existing users for spreading the word.

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

Integrations

KuCoin integrates seamlessly with tools like TradingView for advanced charting, supports external bot connections and offers an SDK for developers, and is compatible with various third-party tax and accounting services to simplify portfolio tracking and financial reporting

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

Who Each One Is Best For

This platform shines for intermediate to advanced traders who value diversity of products, automation, integrated trading tools, and flexible educational options—but beginners may find the initial interface a bit overwhelming without spending time in Lite mode or reviewing the learning materials first.

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.