Kucoin vs Changenow: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Kucoin and Changenow This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Kucoin

Changenow

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Kucoin is ideal if:

Changenow is ideal if:

You value privacy and self-custody — ChangeNOW is non-custodial and doesn’t require registration for most swaps, keeping you in full control of your funds.
You seek convenience and speed — It enables fast, no-account-needed swaps across a wide range of cryptocurrencies, ideal for quick, frictionless trades.
You want flexibility to upgrade — With ChangeNOW Pro, you can access optional perks like cashback, enhanced security, and better transaction tools when you're ready to level up.

Kucoin isn’t ideal if:

If you're looking for full fiat on-ramp flexibility, you may find KuCoin lacking due to limited direct deposit and withdrawal options.
If you're just starting in crypto trading, KuCoin's advanced interface and tools could feel overwhelming rather than beginner-friendly.
If you're in a highly regulated market or prioritize strict compliance, KuCoin may fall short due to its offshore structure and past legal challenges.

Changenow isn’t ideal if:

You want advanced trading features — If you're into charting tools, order types, margin, or futures, ChangeNOW's simple swap interface might feel too basic.
You expect swift, direct support — Without live chat or phone options, help is slower, often via tickets or messaging channels.
You prioritize strict regulation — ChangeNOW operates without formal licensing from leading financial regulators, which may concern users who value regulatory oversight.

Fees & Total Costs

Spot Maker/Take

KuCoin applies a standard maker/taker model where both roles initially face the same base percentage; however, as your trading volume increases or you hold more of the native KCS token, your fees can drop significantly—especially if you pay with KCS, which unlocks a built-in discount on those trading costs.

ChangeNOW doesn’t operate with traditional maker/taker fee tiers—its costs are embedded in floating (or optionally fixed) exchange rates that vary by currency pair and volume, with no public tier schedule or explicit native-token discounts, though using the NOW token can yield rebate perks through cashback mechanisms.

Futures/Derivatives

Futures trading follows a similar tiered fee structure, with makers generally enjoying lower rates than takers, and additional savings possible through higher VIP levels or KCS usage; funding fees are applied to perpetual contracts at regular intervals, aligning the futures price with the spot market.

ChangeNOW does not currently offer futures or derivative trading, so there are no maker/taker or funding fees of that type.

Average Spreads on Liquid Pairs

On very liquid pairs like BTC/USDT and ETH/USDT, the typical bid-ask spread is extremely tight—often imperceptible to most users—making execution costs minimal for high-liquidity trades.

While ChangeNOW doesn’t publish spread data, it sources liquidity from partners and embeds margin within the quoted floating rate—spreads are typically competitive and dynamically adjusted based on real-time market conditions.

Fiat Deposits & Withdrawals

Depositing fiat is supported through various channels (such as bank transfers, P2P, or third-party services), often with modest charges and varying settlement times; withdrawals follow a similar pattern, with costs and processing durations depending on the chosen method and currency.

Fiat purchases on ChangeNOW are facilitated through third-party providers (e.g., Simplex, Transak, Guardarian) using Visa or Mastercard; fees depend on the provider (typically a few percent), and processing times range from near-instant to several minutes.

On-chain Withdrawals

Withdrawal costs depend on the coin and blockchain network you choose

ChangeNOW doesn’t charge separate withdrawal fees—network (mining) fees are passed through as dynamic costs based on the chosen blockchain (e.g., BTC, ETH, TRX), reflected in the quoted rate rather than stated separately.

Hidden Costs

While KuCoin operates transparently, you may encounter additional indirect costs like currency conversion spreads, potential inactivity fees, or expedited KYC processing—so it’s wise to review their service terms for any such ancillary charges.

ChangeNOW doesn’t impose inactivity penalties or hidden fees; currency conversion and network fees are included in the exchange quote, and express KYC (if triggered) depends on transaction specifics, with any associated costs transparently presented before confirmation.

Real-World Cost Example: “€500 BTC

If you use €500 to purchase BTC, your total cost includes the base trading fee, the difference between buy and sell price embedded in the execution price, and any eventual withdrawal costs—so the actual amount delivered to your wallet will be slightly less than €500 worth of BTC.

Suppose you buy €500 worth of BTC via ChangeNOW’s fiat gateway—the quote would include the provider’s purchase margin (around a few percent), underlying spread to liquidity, and on-chain sending fee, all bundled in the total you see before confirming purchase.

Crypto Offering & Trading Features

Number of Coins & Pairs

KuCoin lists well over 900 cryptocurrencies—pushing close to or beyond the 1,000-mark—covering approximately 1,200+ trading pairs, with the top 20 dominated by high-volume staples like BTC/USDT and ETH/USDT.

ChangeNOW supports over 1,225 cryptocurrencies and more than a million exchange pairs, giving you access to virtually any major or niche token in the market.

Product Range

The platform supports a comprehensive range including spot, margin, futures (perpetuals), options, staking and lending (via Earn), copy trading, automated grid bots, and DCA tools, positioning itself as a multi-product hub for diverse trading styles.

ChangeNOW offers instant spot swaps, non-custodial swaps, native wallet staking, and crypto-backed loans via ChangeNOW Pro, but it does not currently provide margin, perpetuals, options, ETFs, copy trading, grid bots, or automatic DCA.

Liquidity

With daily trading volumes typically exceeding $1.5 billion and strong order book depth in major pairs such as BTC/USDT and ETH/USDT, KuCoin delivers robust liquidity suitable for both strategic executions and large-volume limit orders.

Liquidity is aggregated through multiple exchange partners, ensuring robust 24-hour volumes and order depth for major assets like BTC and ETH—even though precise statistical metrics are not publicly disclosed.

Tools

Users have access to advanced order types (limit, stop, OCO), price alerts, rich charting tools, native TradingView integration, and both REST API and WebSocket endpoints for seamless automation and real-time data feed.

The platform refrains from offering advanced tools—no limit, stop, OCO orders, custom alerts, charting, TradingView integration, or APIs are openly provided; its focus is on simplicity and instant swaps rather than complex trading infrastructure.

Geographic Restrictions by Product

While KuCoin serves a global user base, it restricts access to certain products like derivatives in highly regulated jurisdictions such as the United States, limiting some trading features for residents in those regions.

As a swap-first platform, ChangeNOW does not typically impose product-based geographic blocks, but advanced features like Pro loans or staking may have regional restrictions depending on local compliance and third-party partner availability.

Innovation

The exchange continuously rolls out innovative features including token launch initiatives like Launchpad/Launchpool, and diversified Earn options with both flexible and locked staking products to suit different investor appetites.

While ChangeNOW lacks crypto ETFs or launchpad offerings, it has innovated in token utility—offering automatic staking of its native NOW token in Pro accounts, flexible crypto loans collateralized with major coins, and easy wallet-integrated staking in NOW Wallet.

Security, Regulation & Custody

Operating Entity & Jurisdiction

KuCoin is run by PhoenixFin Pte. Ltd., a company incorporated in Singapore, with its founding roots tracing back to 2017 and its current operational base in Seychelles—positioning it as a globally-focused exchange governed under offshore legal structures.

ChangeNOW is operated by CHN Group LLC, registered in Saint Vincent and the Grenadines, with roots dating back to 2017 and additional administrative presence in the Netherlands. (Information compiled from official sources.)

Licenses/Registration

The platform is actively pursuing regulatory compliance, including a recent MiCA license application in Europe, having also secured VASP recognition in regions like India, while still operating without licensing in highly regulated markets such as the United States.

While it doesn’t hold specific exchange licenses or operate as a regulated VASP (Virtual Asset Service Provider) under frameworks like MiCA, ChangeNOW complies with global AML/KYC mandates by triggering identity checks when its risk engines flag transactions.

Custody

KuCoin maintains full custody of user funds, combining its own wallets with institutional-grade infrastructure like BitGo; it publishes independent monthly Proof of Reserves audits—over 32 consecutive reports—consistently showing reserve ratios above 100%, ensuring all user assets are fully backed.

The platform is primarily non-custodial—users send and receive directly from their own wallets—but offers optional custodial service via ChangeNOW Pro Custody (a hot wallet model). It does not publicly share PoR, audit results, or precise cold storage ratios.

Insurance & Protection Funds

While not publicly detailing a dedicated insurance fund, KuCoin has relied on insurance coverage and recovery mechanisms in past incidents, signaling that asset protection tools are in place though not deeply specified for public reference.

There’s no public mention of insurance coverage or dedicated asset protection funds, though ChangeNOW demonstrates active anti-fraud and risk-response measures when unauthorized activity is detected or reported.

Incident History

The platform suffered a significant security breach in 2020, losing around $281 million; users recovered approximately 94% of assets through a mix of platform reserves, law enforcement aid, and insurance; more recently, KuCoin settled legal matters in the U.S. with sizable fines and market exit agreements.

ChangeNOW has a strong track record of catching suspicious transactions in real time—successfully halting and assisting recovery of funds in cases like SIM-swap thefts and phishing scams, working with law enforcement to return millions to victims.

Risk Controls

Security measures include mandatory two-factor authentication, email/domain whitelisting, real-time anti-phishing alerts, granular API permissions, and support for sub-accounts—all designed to help users control access and minimize threats.

The platform enforces automated AML checks, address whitelisting for Pro users, and KYC triggers as needed. However, it doesn’t offer typical user security features such as 2FA, sub-accounts, granular API permissions, or anti-phishing tools.

Transparency

KuCoin delivers high transparency via monthly PoR reporting, real-time reserve verification tools, and meets enterprise security standards such as SOC 2 Type II and ISO 27001; it also provides a law-enforcement request framework, strengthening its operational accountability.

ChangeNOW publishes trust-focused updates—highlighting recovered funds and AML activity—but does not provide continuous transparency tools like public wallets, monthly reserve reports, or service-level agreements (SLAs).

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can top up your KuCoin account using bank transfers (e.g., SEPA, PIX), credit/debit cards via the Fiat Account interface, or e-wallet services; transaction limits and processing times vary by method, with same-day or instant options available alongside longer-bank-transfer alternatives.

ChangeNOW facilitates fiat-to-crypto purchases through third-party partners such as Simplex, Transak, and Guardarian, enabling payment via Visa/MasterCard, Apple/Google Pay, SEPA, SWIFT, PIX, Revolut, and more. Minimum purchase amounts typically start around $50 (or equivalent), with no firm maximum on classic exchanges, and most transactions finalize within minutes though timing can vary by provider and method.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KuCoin enforces a tiered identification system—ranging from basic registration to full verification (including photo ID and selfie)—each unlocking broader functionality and higher daily limits for withdrawals, fiat interactions, and product access.

ChangeNOW generally operates registration-free and KYC-free for smaller transactions, but it may prompt identity verification via its third-party partner if transactions are large or flagged. Completing KYC under the Pro tier unlocks higher transaction and withdrawal limits, rate advantages, and additional Pro features, with verification typically processed in minutes.

Withdrawals

Crypto withdrawals are available across major networks like ERC-20, TRC-20, and BEP-20, each with distinct processing speeds; withdrawal limits scale with KYC level, with fully verified users able to move very large sums daily.

On-chain crypto withdrawals occur across supported networks—like ERC-20, TRC-20, BEP-20, etc.—and are processed in real time based on network conditions; there are no preset withdrawal limits for classic exchanges, though Pro users may benefit from elevated thresholds.

Customer Support

KuCoin offers round-the-clock support via live chat and email, backed by a comprehensive help center and FAQs; typical response times are swift, and resources are regularly updated to guide users through common issues.

ChangeNOW offers 24/7 customer support via live chat and email/ticket systems, backed by a comprehensive help center. Response times are generally quick (particularly via live chat), and its self-help knowledge base covers most common topics—though dedicated response patience may vary depending on case complexity.

Languages & Localization

The platform supports multiple language interfaces—including native Spanish—with local display of amounts (e.g., in €), although deeper regulatory tailoring depends on region and may affect product availability.

The platform supports multiple languages (around 15) and displays pricing in common fiat formats (€, $, etc.), offering localized experiences in many regions; however, availability of features and compliance may differ by jurisdiction.

App Quality & Stability

KuCoin’s mobile app is actively maintained with frequent updates; it’s generally reliable and user-friendly, with minimal stability issues reported—ensuring a smooth on-the-go trading experience.

The ChangeNOW mobile apps are available on Android and iOS and deliver a streamlined experience for swaps; while formal crash-rate data isn’t public, user rankings are strong (around 4.7–4.8/5 on app stores), and the app receives regular updates to enhance performance and fix bugs.

Experience, Performance & Ecosystem

UX/UI

KuCoin’s interface balances flexibility and ease with its dual modes—“Lite” offers a streamlined, intuitive view that’s ideal for casual or first-time users, while “Pro” unlocks advanced charts, controls, and insights for more seasoned traders looking for precision and customization.

The platform features a clean, intuitive interface ideal for beginners—swaps proceed in just a few clicks—while the Pro tier introduces a richer dashboard with transaction history, analytics, cashback tracking, and more advanced features tailored to power users

Performance

The platform typically delivers swift order execution with low latency, though in extreme volatility spikes there have been isolated slowdowns; KYC verification tends to scale reasonably well, but during surges in trader interest (e.g., bull markets) processing times may stretch longer before full access is granted.

ChangeNOW delivers near-instant swap execution thanks to its aggregator model, even during volatile periods; KYC processing within Pro remains efficient, and there’s no known backlog during bull-market surges.

Education

KuCoin provides a rich learning ecosystem via its KuCoin Learn portal—packed with crash courses, tutorials, and guides in multiple languages, including Spanish—and also offers a demo trading environment (paper trading) to help users gain hands-on practice risk-free before diving into live markets

While there’s no formal academy or simulation tools, ChangeNOW provides educational articles (especially via its blog) covering topics like crypto strategy and security practices—though Spanish content appears limited

Community

A strong global community supports KuCoin users through official channels like Telegram and Discord, complemented by discussion forums and a referral program that rewards both new and existing users for spreading the word.

Community engagement centers around Telegram, Twitter Spaces AMAs, and blogs; additionally, ChangeNOW rewards referrals with customizable affiliate links offering commission—developers and partners can integrate swaps via widget, API, or bot for seamless referrals

Integrations

KuCoin integrates seamlessly with tools like TradingView for advanced charting, supports external bot connections and offers an SDK for developers, and is compatible with various third-party tax and accounting services to simplify portfolio tracking and financial reporting

ChangeNOW offers a robust API with 99.99% uptime and sub-second response times, enabling integration into bots, widgets, or partner platforms; while there’s no native TradingView or tax tool, users can export swap history via CSV for external accounting or analytics

Who Each One Is Best For

This platform shines for intermediate to advanced traders who value diversity of products, automation, integrated trading tools, and flexible educational options—but beginners may find the initial interface a bit overwhelming without spending time in Lite mode or reviewing the learning materials first.

The platform shines for users who seek fast, private, no-frills crypto swaps—regular users will appreciate the simplicity of the Lite experience, while frequent traders and businesses benefit from Pro’s added tools, cashback, loans, and AML features.