Kuna vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Kuna and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Kuna

Pointpay

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Available Countries

United States

Europe

Yes

Latin America

India

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Kuna is ideal if:

Effortless Quick Buys – If you prefer rapid purchases without account creation, Kuna’s “5-click” system lets you buy Bitcoin, Ethereum, or Tether in around 30 seconds directly to your wallet.
Straightforward and Friendly UI – Kuna offers a clean, intuitive interface (web and mobile) that’s especially suitable for newcomers and those who value simplicity and smooth navigation.
Regional Fiat Flexibility – If you're in supported areas, Kuna enables seamless fiat-to-crypto trades using local methods in UAH, USD, or RUB, plus tools like cash codes—making funding your trades frictionless.

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Kuna isn’t ideal if:

Limited Asset Variety – If you're looking to trade a wide range of cryptocurrencies or exotic altcoins, Kuna offers only a modest selection that may feel restrictive.
Basic Trading Tools Only – For those seeking advanced charting, technical indicators, or professional-grade trading features, Kuna’s platform remains quite simplistic.
No PayPal or Wallet Options – If you prefer funding your account with PayPal, Skrill, or Neteller, or need live chat or phone support, you’ll find those options aren’t available here.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

Kuna applies a flat 0.25 % trading fee for both makers and takers, without tiered volumes—though holding at least 100 KUN tokens grants VIP status, which waives maker fees entirely.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

Kuna does not offer futures or other derivative trading instruments; therefore, there are no associated maker, taker, or funding fees.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

Kuna does not publicly disclose spread data, and their simplified fee model suggests minimal hidden spread, though precise average figures for these pairs are not available.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Fiat deposits are accepted (e.g., via credit card for Ukrainian-issued Visa/Mastercard or via methods like Perfect Money, Payeer, Advanced Cash, or Kuna Code), with variable fees depending on the method—withdrawals mirror those deposit options, again with method-dependent fees and typical processing within short timeframes.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Crypto withdrawal fees are based on asset and network; for example, withdrawing BTC incurs a fixed fee of approximately 0.0005 BTC. Other assets like ETH or TRX may have different dynamic fees, though Kuna doesn’t specify those publicly across all networks.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

There’s no explicit information about inactivity fees or express KYC charges; however, currency conversion may incur a flat percent fee embedded in the exchange rate, depending on your selected method.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would incur the standard 0.25 % trading fee and any minor spread embedded by the platform, plus the fixed withdrawal cost of ~0.0005 BTC when sending the funds on-chain—exact totals depend on BTC’s live price at the time.

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

Kuna lists approximately 22 to 40 cryptocurrencies and supports around 40 trading pairs, with the most active ones being BTC/UAH, ETH/BTC, ZEC/UAH, DAI/UAH, ZEC/USDT, KUN/USDT, BTC/USDC, and ETH/UAH.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

Kuna’s product suite is straightforward—spot trading only (crypto–crypto and crypto–fiat), no margin, derivatives, ETFs, lending, copy trading, grid bots, automatic DCA, or options; however, it does offer staking rewards through holding certain assets.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

Kuna’s 24-hour volume is modest (several million USD equivalent), with BTC/USDT and ETH markets showing some activity; however, order-book depth is not publicly detailed, suggesting liquidity is appropriate for medium-sized trades but not high-frequency institutional-level operations.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

Kuna supports basic order types like limit, market, and stop orders, features standard trading charts (not TradingView-native), and provides API access; it doesn’t offer advanced charting tools, OCO orders, price alerts, or built-in TradingView integration.

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

While spot trading is broadly available, Kuna does not provide derivatives or advanced products in any region, and its services are restricted for U.S. users; features like staking may also be limited depending on local regulations.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

Kuna’s innovation footprint includes unique tools like Kuna Code (transfer via code), Kuna Pay (payment processing), and browser extensions from the community, but it currently lacks features such as a launchpad, launchpool, or differentiated flexible vs locked earning programs.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Kuna was founded in 2014 in Ukraine and maintained operations through regional entities—including those in the UK and Lithuania—but as of March 2025, the platform has fully ceased operations and is no longer active.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

Kuna did not hold formal VASP licenses under European frameworks like MiCA, nor did it register under equivalent regimes; current regulatory programs such as those in the Cayman Islands or EU never applied to Kuna due to its closure prior to implementation of those licensing regimes.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

Kuna undertook what it called “the largest Proof of Reserves in history” to demonstrate backing of user funds, though there is no evidence of third-party audits, formal PoR implementation, or specified cold storage reserve ratios.

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

No formal insurance products or customer protection funds were publicly offered or advertised by Kuna at any point during its operation.

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

Kuna maintained a calm incident history, with no publicly documented hacks, platform outages, account freezes, or regulatory fines reported prior to its closure.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

Kuna offered basic security features such as two-factor authentication (2FA) and email confirmations, though advanced tools like withdrawal whitelists, anti-phishing measures, tiered sub-accounting, or granular API permission controls were not prominently supported.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

There were no monthly transparency reports, public audit statements, or disclosed service-level agreements. While the platform shared its initiative around reserves, ongoing financial transparency metrics or operational dashboards were not made available.

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Fiat deposit options on Kuna include credit cards (limited to Ukrainian-issued Visa/MasterCard) and payment services like Advanced Cash, Perfect Money, Payeer, or Kuna Code; there’s no publicly stated minimum or maximum, and processing times vary—card payments can be nearly instant, while some transfer methods may take several minutes to days depending on method and region.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Kuna requires identity verification to unlock full functionality—basic account creation has limited access, and submitting documents (ID, proof of address) elevates you to a fully verified level, with no public breakdown of tiered access or trading limits, but verification is mandatory for fiat operations.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

Cryptocurrency withdrawals on Kuna support networks like ERC-20, TRC-20, BTC (native), and others; BTC withdrawals, for example, incur a 0.0005 BTC fee and typically process within 10 minutes after email and 2FA confirmation—limits are set internally and not publicly disclosed.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

Kuna offers multilingual support via the help center and ticketing system (English, Ukrainian, Russian), with an extensive FAQ and tutorial base—while there’s no 24/7 live chat, support is accessible through email or tickets, and response times are generally prompt but unspecified.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The platform supports English (as well as Ukrainian and Russian), displays prices and fees in common fiat currencies like €/USD, and reflects some local regulatory positioning (e.g., awareness of Lithuanian VASP licensing), although it remains primarily headquartered in Ukraine.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

Kuna offers a mobile app for both iOS and Android that integrates core features like deposits and withdrawals; while there’s no public data on crash rates or update frequency, documentation includes instructions for confirming withdrawals via the app—suggesting a maintained and functional experience.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

Kuna’s design is widely praised for being intuitive and accessible to beginners, with no separate “Lite” or “Pro” modes—just a unified interface that blends simplicity with functionality to help new traders start quickly while still serving seasoned users.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

Users report that orders on Kuna process nearly instantly under normal conditions; while data on crashes during volatile markets or extended KYC backlogs is limited, the lightweight design and responsiveness suggest generally stable performance even under pressure.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

Kuna currently offers limited educational materials and lacks demo or simulator tools; content is primarily in English, Ukrainian, and Russian, with no dedicated academy or learning hub in Spanish available at this time.

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

Kuna fosters an active user community via its official Telegram and social media channels, alongside a generous affiliate/referral program (up to ~75% commission), though it doesn’t operate its own dedicated forums or Discord server.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

The platform doesn’t natively integrate with TradingView or third-party trading bots; there are no built-in tax reporting or accounting tools, making it more suited to straightforward trading rather than advanced automation or reporting workflows.

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

Kuna shines for casual traders, especially in Eastern Europe, who want a no-frills, easy-to-navigate platform for basic spot trading in fiat and crypto—making it a solid fit for those seeking simplicity and regional accessibility rather than advanced trading features.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.