Mudrex vs Zebpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Mudrex and Zebpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Mudrex

Zebpay

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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Mudrex is ideal if:

Seamless crypto automation — Ideal if you prefer hands-off investing using algorithmic strategies and periodic crypto baskets without managing each trade yourself.
Security and global compliance — Perfect for risk-conscious users who value robust encryption, insurance on assets, and regulatory adherence across multiple regions.
Beginner-friendly with educational support — Great for those entering crypto, with intuitive tools, guided investing options, and educational resources to build confidence.

Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Mudrex isn’t ideal if:

Limited for hands-on traders — Not suited if you want to execute spot trades directly or rely on fiat/card deposit and withdrawal flexibility beyond automated strategies.
Withdrawal and compliance limitations — Temporary crypto withdrawal freezes and tiered transaction limits may frustrate those requiring uninterrupted or high-volume access to funds.
Customer support and transparency gaps — Reports of slow or unclear support and missing communication details could pose challenges for users needing visible, responsive service.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Fees & Total Costs

Spot Maker/Take

Spot trading fees adjust based on your trading volume tier, with higher volume unlocking lower rates; additionally, loyalty tiers under the ‘Alpha’ program offer even more discounts—up to some of the lowest in India.

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Futures/Derivatives

Futures fees follow a tiered structure similar to spot, and while the platform doesn’t charge funding fees itself, traders still incur or earn a dynamic funding rate exchanged peer-to-peer every few hours.

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Average Spreads on Liquid Pairs

Spreads on major pairs remain tight, benefiting from strong liquidity and real-time matching via the integrated trading infrastructure.

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Fiat Deposits & Withdrawals

You can deposit fiat via UPI or IMPS instantly with no fees, and withdraw INR with modest variable charges plus applicable taxes, all processed swiftly through local banking systems.

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

On-chain Withdrawals

Crypto withdrawals involve a dynamic network fee that fluctuates per blockchain plus a small platform fee; the total cost is disclosed before confirming the transaction.

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Hidden Costs

There are no hidden or maintenance fees, but you may encounter currency conversions when dealing across asset types, and you’ll need to complete KYC and any further due diligence to access full withdrawal functionality.

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Real-World Cost Example: “€500 BTC

If you bought €500 worth of BTC, your cost would include a modest trading fee based on your tier, the small spread between buy/sell prices, and any applicable platform or network fee when withdrawing, all transparently shown before you confirm.

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

Mudrex supports over 650 cryptocurrencies overall, with liquidity concentrated in the most popular assets like BTC, ETH, XRP, BNB, SOL, ADA, AVAX, DOGE, USDT, and USDC—all among its top volume pairs.

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Product Range

You can trade on spot markets, use perpetual futures with up to 100× leverage, engage in simplified short-term options like ‘Bit15’, invest in curated crypto baskets, stake assets via vaults, and deploy automated strategies (e.g., DCA, grid bots) and copy trading setups.

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Liquidity

Mudrex delivers strong liquidity and trading volume in top pairs like BTC/USDT and ETH/USDT, supported by its futures book of over 350–500 instrument pairs, ensuring efficient execution and market access.

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Tools

Mudrex offers standard market and limit orders, stop-loss and take-profit (SL/TP), and OCO (One-Cancels-the-Other) conditional orders, alongside advanced TradingView chart integration and native technical tools—though APIs or WebSocket access aren’t explicitly advertised.

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

Geographic Restrictions by Product

Due to regional regulations, certain advanced offerings like derivatives may be restricted or tier-locked depending on your location and KYC level, with structured limits applied especially for users in India and similarly regulated regions.

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Innovation

Mudrex regularly introduces new product features—such as vanilla short-term options (‘Bit15’), frequent additions of new coins and futures pairs, and thematic launchpad-like baskets—while providing both flexible and locked staking or earning opportunities within its ecosystem.

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Mudrex operates under RPFAS Technologies Private Limited (India) and Mudrex Inc. (US), and Mudrex TR Holdings UAB (EU); founded in 2018, it maintains offices headquartered in Bengaluru and San Francisco, with an EU entity based in Lithuania.

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Licenses/Registration

Mudrex is registered with India’s Financial Intelligence Unit (FIU), holds Virtual Asset Service Provider (VASP) status under Lithuania, and is certified by Italy’s OAM, ensuring compliance under a broad regulatory footprint.

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

Custody

User funds are held with insured institutional custodians, distributed across multiple wallets for safety; internal and external audits run continuously, along with frequent reserve checks, though full public proof-of-reserves reporting isn’t currently advertised.

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Insurance & Protection Funds

The platform maintains insurance coverage through a global insurer, protecting user assets even in rare cases of custodial breach or security incident.

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

Incident History

Mudrex has a clean record with no known hacks, major freezes, or regulatory fines; the only notable disruption was a temporary pause on crypto withdrawals during a compliance upgrade, which was later lifted.

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

Risk Controls

The platform enforces strong safeguards including AES-256 encryption, mandatory two-factor authentication, email confirmations, withdrawal limits with firewall enforcement, one-address-per-user restrictions, and real-time monitoring for suspicious activity.

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Transparency

Mudrex provides users with full visibility into their funds and transaction histories, shares audit details with independent auditors, and maintains regular communication channels—though it doesn’t offer publicly viewable wallet addresses or formal SLA documents for uptime.

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Mudrex supports INR deposits via UPI and IMPS with swift processing and no minimum for crypto-related activity; deposits via bank systems in other regions tend to follow local norms and may have region-specific limits and speeds.

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

All users begin with a base level (L0) with very restricted withdrawal abilities, then advance through levels by completing identity and income validation—each tier unlocking higher crypto and bank transaction thresholds.

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Withdrawals

limits, timing, networks

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Customer Support

Support is available 24/7 via email, live chat, and a ticket system, backed by webinars, a help center, and social channels; response times are generally prompt, aided by educational content and FAQs.

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Languages & Localization

The platform is fully in English, displays fees and balances in INR or USD (depending on location), and adapts operations to comply with local regulations—particularly for Indian users.

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

App Quality & Stability

Mudrex offers both web and mobile apps rated around 4.5 on iOS and 3.3 on Android, regularly updated with stability enhancements, although some users report occasional interface glitches or performance hiccups.

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Experience, Performance & Ecosystem

UX/UI

The platform offers a sleek, intuitive interface with a gentle learning curve, ideal for beginners, while advanced features and strategy-building tools accommodate more experienced users—though there isn’t an explicit “Lite/Pro” toggle, the design balances simplicity with depth via modular access.

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Performance

Order execution is generally responsive, even during high-volatility periods, though surges in account creations or KYC submissions during bull runs can cause brief verification queuing, which may slightly delay access to full functionality.

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Education

Mudrex boasts a rich educational ecosystem, from its ‘Learn with Mudrex’ masterclasses and live webinars to a structured learning section with articles, quizzes, and videos; while direct demo or Spanish-language tools are limited, content is continuously growing in both formats and language support.

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

Community

A vibrant user community thrives across official Telegram and Discord channels where founders and team members engage, share updates, and help troubleshoot; these channels also serve as hubs for referral programs that reward community growth.

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Integrations

Mudrex integrates TradingView-style charting and internal analytics but doesn’t currently support third-party bot plugins, direct tax-calculation tools, or exportable accounting integrations; most data must be manually tracked or handled via external portfolios.

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

Who Each One Is Best For

Mudrex is an excellent match for crypto investors seeking an automated, low-maintenance experience—with access to strategic investing and AI-driven tools—though advanced manual traders or those needing deep third-party integrations might find features still evolving.

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.