Paybis vs Exmo: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Paybis and Exmo This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Paybis

Exmo

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Paybis is ideal if:

Great for beginners seeking a fast, simple fiat-to-crypto gateway—no need to navigate complex spot or derivatives trading.
Strong if you value diverse payment flexibility and global reach, with many regional options and coverage in most countries.
Not the best fit if you're aiming for advanced trading tools or a wide altcoin selection, as it's streamlined rather than comprehensive.

Exmo is ideal if:

Effortless for beginners — EXMO shines with a clean and intuitive interface that makes entering the crypto world straightforward, even for newcomers.
Strong foundational tools — It offers essential order types (market, limit, stop), solid security layers, and mobile access—delivering the essentials without overcomplicating things.
Reward-friendly experience — If you enjoy added incentives, EXMO’s ecosystem includes perks via its native token and Earn program, enriching your engagement beyond standard trading.

Paybis isn’t ideal if:

If you're chasing advanced trading features, Paybis might fall short—it lacks charts, derivatives, leverage, and complex order types.
Not the best fit if you want deep altcoin variety or emerging tokens—its selection is narrower than bigger exchanges.
May feel limiting for regular traders seeking low-cost frequent trades, as it's optimized more for convenience than cost efficiency.

Exmo isn’t ideal if:

If you need advanced trading tools, EXMO may feel limiting due to the absence of high-end features favored by professional traders.
If rapid customer support matters, response times can lag behind competitors, which might frustrate users seeking instant help.
If you're after aggressive margin use, EXMO offers modest leverage, so it’s not the best choice for high-risk, high-reward strategies.

Fees & Total Costs

Spot Maker/Take

Paybis operates as a fiat-to-crypto gateway rather than a traditional exchange with maker/taker tiers, so those terms don’t apply—fees are built into the overall service cost, which may vary by payment method and amount.

EXMO applies a tiered fee structure where both maker and taker fees decrease as your 30-day trading volume rises—from standard spot levels down to zero or even negative rates at very high volumes—while EXMO-Coin-backed Premium packages offer additional, fixed discounts ranging from modest savings to full fee waivers.

Futures/Derivatives

Paybis does not offer futures or derivatives trading—it’s purely focused on straightforward buy/sell crypto transactions without margin, leverage, or funding fees.

EXMO currently focuses exclusively on spot and margin trading and does not support futures or derivative products, so maker/taker and funding fees for such instruments are not applicable.

Average Spreads on Liquid Pairs

Paybis doesn’t publish typical spot spreads for pairs like BTC/USDT or ETH/USDT; instead, the rate incorporates market price plus service margin as a bundled rate.

While precise spreads aren’t publicly listed, EXMO’s tight pairing on major BTC/USDT and ETH/USDT markets suggests they remain competitive in line with typical centralized exchange benchmarks.

Fiat Deposits & Withdrawals

You can deposit or withdraw fiat via methods like bank transfer (ACH, SEPA), Cards, Apple Pay, Skrill, Neteller, and transfers typically arrive within minutes to one business day; fees depend on method but are integrated into the service cost rather than listed separately.

You can deposit and withdraw fiat by card, bank transfers (SEPA, wire), and e-channels; deposit fees and limits depend on your chosen method, with processing times ranging from under an hour to up to three business days for traditional transfers.

On-chain Withdrawals

Crypto withdrawals carry a network (blockchain) fee dictated by the network; Paybis applies no markup—they simply pass along the required fee, and users can choose low/medium/high speed.

Crypto withdrawals follow dynamic, network-based fees—varying by coin and network congestion—rather than flat fees, and the specific fee for each asset is shown at the time of withdrawal.

Hidden Costs

There are no hidden fees—Paybis transparently defines a service fee plus actual network fee per transaction; additional costs may include foreign currency conversion charges or optional expedited KYC, but nothing unexpected.

Although EXMO avoids surprise charges, users should note possible currency conversion margins, low inactive-account charges, and potential priority processing fees for expedited verification or transfers, depending on circumstances.

Real-World Cost Example: “€500 BTC

When buying €500 worth of BTC, you pay Paybis’s service fee embedded in the rate plus the blockchain network fee; the total cost equals that combined; withdrawals or conversions would add the relevant network or FX fee—presented clearly during the transaction.

Suppose you buy €500 worth of BTC via fiat—your cost includes a starting trading fee (based on spot or fiat tiers), the market spread embedded in the execution price, and a dynamic crypto withdrawal charge when you transfer BTC out—which together form the total effective cost of the transaction.

Crypto Offering & Trading Features

Number of Coins & Pairs

Paybis supports about 80–90 cryptocurrencies for buying or selling, including the majority of top-cap coins (around 13 of the top 20 by market cap), but it doesn’t offer traditional trading pairs like BTC/USDT for spot market depth.

EXMO supports around 90–100 different cryptocurrency assets and approximately 150–235 trading pairs, while its top 20 by volume include major names like BTC, ETH, ADA, DOT, LINK, XRP, SOL, LTC, AAVE, UNI, XLM, BCH, EOS, ATOM, FIL, VET, ZEC, XMR, TRX, and more.

Product Range

The platform is limited to fiat-to-crypto transactions only—no spot order book, margin, perpetuals, options, crypto ETFs, staking, lending, copy trading, grid bots, or DCA automation are available.

The platform offers spot trading (including margin with up to ~30× leverage), staking via the Earn program, OTC services, and automated features like copy-trading and third-party grid or trading bots—however, it does not support derivatives such as perpetuals, options, ETFs, or crypto loans.

Liquidity

Paybis does not provide published liquidity metrics or order book depth data for BTC or ETH—its model bypasses exchange-style markets and instead uses a broker-like pricing approach for instant fiat purchases.

EXMO’s daily trading volume generally ranges from tens to a few tens of millions of dollars, with BTC/USDT and ETH/USDT among its most liquid pairs—indicative of a mid-tier liquidity exchange offering reasonable depth for retail and many pro traders.

Tools

It offers just a basic buy/sell interface with no advanced trading tools—no limit/stop/OCO orders, alerting, charting, TradingView, but it does support a simple API for integration purposes.

Traders can place market, limit, and stop orders; enjoy basic charting and alerts; and leverage web and mobile APIs—and while advanced tools like native TradingView charts aren’t built in, external integrations via API are possible.

Geographic Restrictions by Product

Since it lacks complex products like derivatives, geographic restrictions mostly affect fiat access; for example, it’s not supported in U.S. states like New York, Hawaii, or Louisiana for any services.

While spot and staking are widely available, margin trading may be restricted or unavailable in certain jurisdictions—particularly the US and other regions where regulations limit leverage products.

Innovation

While it doesn’t run a launchpad or flexible vs locked earn, Paybis does offer value through its own crypto wallet, a fiat-to-crypto gateway, a crypto price comparison tool, and broad fiat payment flexibility for ease of access.

EXMO’s Earn offering includes flexible staking that allows daily rewards and instant withdrawals, enabling compounding without locking funds; though it doesn’t currently offer launchpad or launchpool-style token launch features, its flexible earn model is a standout.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Paybis is operated by Paybis Poland Sp. z o.o. (founded in 2023 with legal registration in Warsaw, Poland) and Paybis USA Ltd. (incorporated in Delaware in 2021), with distinct branches serving Europe and the United States respectively.

EXMO operates under its legal entity EXMO EXCHANGE LTD., established around 2013–2014 and headquartered in the UK, functioning within British jurisdictional frameworks including AML/KYC mandates and the EU’s Fifth Anti-Money Laundering Directive (5AMLD).

Licenses/Registration

The platform holds Money Services Business (MSB) registration with FinCEN (US), operates as a VASP in Poland, and also registers with FinTRAC in Canada, reflecting compliance with key regulatory frameworks across these jurisdictions.

While EXMO is registered in the UK and complies with AML and KYC obligations, it does not hold formal licenses such as VASP or MiCA—operating without formal regulatory approvals from major bodies like the FCA or SEC, though it aligns with regional compliance best practices.

Custody

Paybis functions as a non-custodial service for most users, meaning you provide your own wallet and Paybis routes funds directly; for its optional in-platform wallet, custody is handled via Fireblocks, leveraging strong security (MPC, secure enclaves, ISO/SOC certifications), though no public proof of reserves or cold storage percentage is published.

The platform uses a hybrid custody model—hot wallets for daily transactions and cold storage for the bulk of assets—with routine security audits to bolster safety; however, there’s no public proof of reserves or explicit percentage breakdown of cold vs. hot holdings.

Insurance & Protection Funds

The platform does not offer insurance or external protection schemes for stored assets—users retain control of their own funds, and any wallet held by Paybis (via Fireblocks) is not backed by an insurance fund.

EXMO maintains an internal insurance fund to provide some level of user asset protection against unforeseen events, though this is not comparable to coverage offered by major traditional financial insurers.

Incident History

Paybis has not experienced any security breaches, service-wide freezes, or regulatory penalties to date, maintaining a clean operational record since its inception.

EXMO has experienced operational challenges—such as platform downtimes and withdrawal delays—and notable events like the 2017 kidnapping of its Managing Director, leading to heightened scrutiny; no major security breaches have been publicly confirmed since.

Risk Controls

Security is enforced by default through two-factor authentication (email-based on desktop, fingerprint on mobile), encrypted connections, anti-phishing practices, and in its corporate product, customizable authorization policies for enhanced access control.

The platform offers strong security tools like 2FA (now moving toward Google Authenticator and passkeys), trusted IP whitelisting, anti-phishing email measures, and granular notification settings, enhancing account protection and risk mitigation.

Transparency

While Paybis does not publish periodic reserve reports or real-time wallet addresses, it offers clear terms of service, visible registration details, and a public-facing support structure—though there is no formal Service Level Agreement (SLA) or public wallet audit summary.

EXMO emphasizes user data security and transaction integrity but does not offer frequent public reports like monthly transparency statements or live wallet addresses, and it lacks a formally published SLA for uptime or service levels.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Paybis accepts a wide range of fiat deposit options including credit/debit cards, bank transfers (SWIFT, SEPA, ACH), PayPal, AstroPay, M-Pesa, PIX, various local e-wallets, and mobile payment systems; minimums typically start around $5 depending on method, and processing can be instant for cards and wallets or take several business days for bank transfers.

You can deposit fiat via bank transfers (SEPA, wire), Visa/Mastercard cards, and various e-wallets; minimum and maximum limits vary by method and currency, can be found in your account, and deposits typically arrive within 1 minute to around an hour depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Users must complete a streamlined KYC process involving ID upload, address, and a selfie check, typically done in under 15 minutes; once verified, the account unlocks higher transaction limits like roughly up to $20,000 per day or $50,000 per month, while unverified accounts have very constrained functionality.

New users must complete identity verification to access core features; additional levels like address or card verification unlock higher deposit/withdrawal methods and limits, with processing typically done within a few hours.

Withdrawals

Fiat withdrawals are possible via the same payment rails used for deposits (cards, SEPA, SWIFT, wallets), while crypto withdrawals allow multiple networks—fees follow network conditions and limits vary by method, with completion times ranging from instant to a few business days depending on the channel.

Crypto withdrawals depend on the network chosen (e.g. TRC20, ERC20) and are subject to dynamic network fees; there are high upper limits (e.g. up to $500k or £10k) and actual processing times vary with method and network congestion.

Customer Support

Paybis offers 24/7 assistance via live chat and email, with response times typically fast and backed by a comprehensive knowledge base and FAQs for self-service.

EXMO offers 24/7 support via chat, email, and ticketing, though response times may vary; there’s also a comprehensive knowledge base to help with common questions.

Languages & Localization

The platform operates primarily in English, displays pricing in major base fiat currencies like EUR or USD depending on region, and adapts payment methods and availability to match local regulatory and compliance frameworks.

The platform fully supports English and displays fees in major currencies like EUR and USD; localization extends to fiat support and regulatory considerations in regions where it operates.

App Quality & Stability

Paybis provides both mobile (iOS/Android) and web applications noted for their simplicity and reliability; performance appears stable with minimal reported crashes, and the platform sees regular updates, although detailed metrics like crash rates are not publicly disclosed.

EXMO provides both mobile and web apps for trading, with a long-standing reputation, though users sometimes report downtimes and slower support responses—indicating a solid but not flawless user experience.

Experience, Performance & Ecosystem

UX/UI

The Paybis platform is intuitive and designed for simplicity, with no separate “Lite” or “Pro” modes—it’s streamlined so users can quickly execute fiat-to-crypto buys without navigating advanced panels, making it ideal for first-time buyers.

EXMO delivers an intuitive and beginner-friendly interface with a “Simple” or “Advanced” trading view that lets users choose between a clean, streamlined flow or a more detailed layout—facilitating a smooth learning curve from novice to experienced levels.

Performance

Transactions generally process rapidly, even during market surges; there are seldom notable slowdowns or delays, and KYC queues are minimal—even in high-demand periods, account verification remains largely efficient.

Users note that EXMO handles typical order latency well under normal conditions, although heavy volatility can slow response times, and during crypto bull runs, KYC queues can lead to delays in verification that hold up trading access.

Education

While Paybis does not offer a full-fledged academy, simulator, or demo environment, it provides clear how-to guides and walkthroughs—some localized in Spanish—to help users understand the purchase process and relevant crypto basics.

While EXMO doesn’t offer a full-fledged demo account, it does provide educational material—including guides and blog posts—and supports Spanish-language resources to help users learn trading basics and platform features.

Community

Community support is facilitated via official social media and messaging channels; they maintain active presence on platforms like Telegram and X (Twitter), and offer a referral program, although there is no dedicated forum or Discord community for users.

EXMO maintains an active presence on channels like Telegram and focuses on referral incentives to build community engagement, though it lacks a dedicated forum or Discord server for deeper user interaction.

Integrations

The platform lacks integration with trading tools like TradingView, external bots, tax services, or accounting workflows—its focus remains narrow on fiat-to-crypto access rather than trading or post-purchase tools.

EXMO has embedded native TradingView charting directly into its platform for technical analysis, and supports external bot integrations via API—but does not yet offer formal integration with tax reporting or accounting tools.

Who Each One Is Best For

Paybis is best suited to casual users or beginners who want a fast, hassle-free way to purchase crypto via familiar payment channels; it’s less appropriate for experienced traders or those seeking advanced tools, analytics, or community-driven features.

EXMO is ideal for traders seeking a user-friendly, approachable platform with flexible UX modes and integrated charting—especially beginners and casual users—while power-user traders may find it less adequate due to limited simulator tools and backend integrations.