Phemex vs Bitbuy: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Phemex and Bitbuy This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Phemex

Bitbuy

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United States

Europe

Yes

Latin America

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India

Yes

China

Canada

United Kingdom

United States

Europe

Latin America

India

China

Yes

Canada

United Kingdom

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Phemex is ideal if:

Fast-paced traders value it: With ultra-low latency and deep liquidity, Phemex's high-performance trading engine offers smooth execution and stability.
Tech-savvy users benefit: Advanced tools—like copy trading, bots, and DeFi-style earning products—empower both automation and strategy innovation.
Privacy-conscious users find appeal: Flexible KYC policies and a streamlined onboarding style suit those preferring minimal verification barriers.

Bitbuy is ideal if:

Great for Canadian beginners — Bitbuy offers a secure, intuitive Express platform that makes getting started with crypto fast and simple.
Suitable for semi-experienced traders — The Pro Trade interface delivers advanced charting and order tools without overwhelming complexity.
Strong regulatory and security setup — Built for reliability, it operates under Canadian oversight with features like cold storage and third-party auditing, giving peace of mind.

Phemex isn’t ideal if:

Fiat-focused users may face limits: Fiat deposit and withdrawal services are unavailable or heavily restricted in numerous countries, reducing accessibility for those relying on bank transfers.
Newcomers could feel overwhelmed: The platform’s advanced features and high-leverage tools offer power—but may feel complex if you’re new to trading.
Risk-averse investors might be uneasy: Derivatives and high-leverage products carry greater risk, making Phemex less suited to those seeking lower-volatility exposure.

Bitbuy isn’t ideal if:

Not for global users — Bitbuy serves only Canadian residents, so anyone outside Canada won’t be able to access the platform.
Limited coin selection — Only offers a curated set of well-known cryptos, making it unsuitable if you want exotic or niche altcoins.
No advanced or passive tools — Lacks features like derivatives, leverage, margin, staking, or investment programs for more dynamic strategies.

Fees & Total Costs

Spot Maker/Take

Spot trading fees start at 0.1% for both maker and taker on the base VIP tier and can decrease via VIP-level benefits tied to trading volume or asset holdings; using the Phemex Token (PT) grants additional discounts—around 20% off spot fees—and those can stack with VIP reductions.

Bitbuy does not offer tiered pricing or native-token discounts; Express trades use a built-in spread instead of explicit fees, while Pro trades have a simple flat maker/taker rate around half a percent each.

Futures/Derivatives

Futures (perpetual contracts) begin with a maker fee as low as 0.01% and a taker fee of 0.06%, with lower rates available through VIP status; funding rates vary according to market dynamics and are applied periodically, affecting long or short positions depending on current rates.

Bitbuy doesn’t support any futures or derivatives trading, so maker, taker, or funding costs for these aren’t applicable.

Average Spreads on Liquid Pairs

Phemex delivers tight spreads on major spot pairs like BTC/USDT and ETH/USDT, thanks to deep order-book liquidity and efficient execution, although the exact average spread fluctuates with market conditions and isn’t publicly standardized.

While Bitbuy doesn’t list spreads in conventional terms for those USD-pegged pairs, its Express trades embed a typical markup in the range of mid-single digits in basis points, reflecting the convenience rather than live order-book spreads.

Fiat Deposits & Withdrawals

Fiat deposits are facilitated via third-party gateways such as MoonPay or Banxa, often with fees imposed by those services; withdrawal in fiat is limited or restricted depending on jurisdiction and may incur fixed charges or banking delays driven by external banking partners.

Fiat deposits are free via Interac e-Transfer or bank wire, and withdrawals via Interac normally cost a modest flat amount and arrive within 1–2 business days, with wires carrying a small percentage markup.

On-chain Withdrawals

Crypto withdrawals carry network-dependent fees, which vary by chain and congestion

Withdrawals of crypto like BTC and ETH use dynamic fees tied to network demand, while certain assets—such as XRP, LTC, BCH, XLM—are free to withdraw on-chain.

Hidden Costs

Hidden costs may include markups from third-party fiat gateways, potential inactivity penalties (if any), and premium-tier services like expedited KYC—but generally, Phemex avoids additional charges beyond trading, withdrawal, and external service fees.

Bitbuy applies an FX spread when converting between CAD and USD-denominated coins, charges no inactivity fees, and doesn’t upsell expedited KYC—a fairly transparent cost model overall.

Real-World Cost Example: “€500 BTC

Example

If you purchased €500 worth of BTC via Express Trade, your cost would include the embedded spread (~0.5–1.5 %), then a dynamic on-chain network fee at withdrawal—so you’d pay the spread margin plus the miner fee at the time, with no extra platform markup.

Crypto Offering & Trading Features

Number of Coins & Pairs

Phemex offers several hundred tradable assets across hundreds of spot and futures pairs; among the top by volume you’ll typically see major pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT, ADA/USDT dominating the leaderboards.

Bitbuy lists approximately 60 cryptocurrencies, offering a modest selection that includes major coins but lacks deep altcoin variety; around 28 trading pairs are active, dominated by top-volume assets like BTC, ETH, ADA, SOL, DOT, and MATIC.

Product Range

Phemex delivers a wide product mix including spot and margin trading, perpetual futures, automated copy-trading, grid-trading bots (spot and futures), DCA and Martingale bots, essential lending/borrow via margin, plus crypto earn products and launchpad functionality.

Bitbuy supports only spot trading and a staking product—no margin, perps, options, ETFs, lending, copy trading, grid bots, or automatic DCA features are available.

Liquidity

Phemex sees substantial daily volume usually in the hundreds of millions USD, with order-book depth in BTC and ETH strong enough to support sizable trades without excessive slippage, reflecting healthy active liquidity.

While exact figures aren’t publicly available, the platform’s primarily Canadian user base suggests moderate liquidity with sufficient depth for typical retail trades in BTC and ETH, though volume trails large global exchanges.

Tools

The platform includes full order-type support such as limit, market, stop and OCO orders, real-time alerts, advanced interactive charts powered by TradingView, and robust API with WebSocket for seamless automation and live data.

Bitbuy’s Pro Trade interface includes limit and market orders (plus OCO-style functionality via stop/limit combos), integrated TradingView charts, and API access—but it doesn’t offer price alerts or native WebSocket streaming.

Geographic Restrictions by Product

Certain services—especially derivatives—are restricted in countries like the United States, United Kingdom, parts of Canada, China, and other regions, while spot and earn products may remain accessible depending on local laws.

All Bitbuy services—including staking and spot trading—are exclusively available to Canadian residents; no products or features are offered to users living outside Canada.

Innovation

Phemex continually expands its ecosystem with launchpad or launchpool-style token sales, and layered earn programs offering both flexible (withdraw anytime) and locked (higher yield) options to fit different investor preferences.

Bitbuy doesn’t provide launchpad or launchpool services, and its staking setup follows a locked model tied to network bonding and unbonding periods, with no flexible-earn alternatives in place.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Phemex began in 2019 and is operated under entities such as Phemex Technology Pte. Ltd. in Singapore and Phemex Limited in the British Virgin Islands, placing it under those legal jurisdictions.

The platform operates under Coinsquare Capital Markets Ltd (CCML), a Canadian CIRO-regulated brokerage, and Bitbuy Technologies Inc. is also overseen by the Ontario Securities Commission—all anchored in Toronto since around 2016.

Licenses/Registration

While Phemex holds an MSB registration with FinCEN in the U.S., it currently lacks MiCA or equivalent EU licensing and is not authorized to operate in several regulated regions.

Bitbuy holds a Money Services Business (MSB) registration with FINTRAC, CIRO dealer and marketplace member status via CCML, and limited dealer approval from the OSC—making it one of Canada’s most formally regulated crypto platforms.

Custody

The exchange maintains full custody of user assets and provides a self-verifiable Merkle-tree proof-of-reserves (PoR) tool that shows assets are backed 1

own vs third-party; Proof of Reserves; audits; cold storage

Insurance & Protection Funds

There is no publicly disclosed insurance or user protection fund; security relies on reserve mechanisms and risk controls but does not include third-party insurance coverage.

They leverage BitGo’s institutional insurance, hold a financial institution bond over fiat deposits, and carry additional crime-theft coverage atop the standard custody insurance.

Incident History

Phemex has not reported any major hacks, though it temporarily suspended a hot-wallet after an internal security review; it also faced regulatory scrutiny in Canada and the UK for compliance issues.

Bitbuy has not suffered any known hacks or major security breaches, nor has it faced regulatory sanctions—indicating a clean operational track record to date.

Risk Controls

Users benefit from standard safeguards including mandatory two-factor authentication, IP or address whitelists, anti-phishing protection, segregated sub-accounts, and granular API permission controls.

The platform enforces strong protections including two-factor authentication, ISO/SOC-compliant infrastructure, routine audits, and closed-source core systems; it also supports API access with granular controls.

Transparency

Phemex offers monthly-updated PoR data, public disclosure of partial cold wallet addresses, and reserve ratios, demonstrating a commitment to transparency though without formal SLAs or comprehensive monthly financial reports.

Bitbuy publishes a Trust Centre showing daily asset balances and trading volumes, delivers annual Proof-of-Reserves audits, and offers access to financial summaries upon request—providing a high level of openness.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Phemex supports fiat deposits via bank transfers (SWIFT, SEPA, ACH, FPS) and third-party services like MoonPay or Banxa; minimums generally start around $50, maximums reach very high limits, and processing typically takes from instant (via e-wallet) to 1–3 business days for transfers.

Bitbuy accepts CAD via Interac e-Transfer (minimum around $20, processed typically within 24 hours) and bank wire transfers (higher minimums around $10,000 with 2–3 business days for processing); deposits by e-wallets or cards aren’t supported.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are three user tiers

Bitbuy requires full KYC from all users—there’s no tier without verification; limits are applied based on investor classification (Basic, Retail, Eligible, Accredited), where only certain tokens or profiles are exempt from annual purchase caps.

Withdrawals

limits, times, networks (TRC20/ERC20/BEP20, etc.)

Crypto withdrawals are allowed across various networks with dynamic network-based fees; fiat withdrawals via Interac and wires follow the relevant limits and timelines, with no support for TRC20/BEP20 network options.

Customer Support

chat 24/7, email, response times, knowledge base

Bitbuy offers support via email and ticket system accessible through their Help Center, generally responding within a day—but there’s no live chat or phone support channel.

Languages & Localization

The platform’s interface and support are primarily in English, with fees typically shown in USD or equivalent fiat; some content and interfaces are localized for major regions, though comprehensive local regulation compliance varies by jurisdiction.

The interface is natively English; fees are displayed solely in CAD—there’s no EUR or USD display option, and all operations comply strictly with Canadian regulatory standards.

App Quality & Stability

The Phemex mobile app is generally regarded as stable and regularly updated, offering seamless feature parity with desktop—though exact crash rates aren’t disclosed, user feedback reflects a smooth, reliable experience.

The Bitbuy mobile app for iOS and Android is well-regarded for its ease of use and timely updates, though some users report occasional performance or stability concerns on Android.

Experience, Performance & Ecosystem

UX/UI

The platform offers a clean, intuitive interface with a low entry barrier for newcomers, while also featuring an advanced “Pro” layout tailored to seasoned users that surfaces more chart tools and analytics—all accessible without overwhelming either group.

Bitbuy offers a streamlined “Express” mode that’s ideal for novices thanks to its simplicity, while the “Pro Trade” interface unlocks advanced tools and charting—making it easy for users to transition from basic to more sophisticated trading as they grow in confidence.

Performance

Known for its fast order execution and robust infrastructure, Phemex handles volatility with minimal downtime, though during peak surges KYC and account approval may experience slight delays—performance remains solid overall.

The platform is known for a stable experience with minimal delays on routine trades; though during peak volatility or bull-market surges, users have occasionally observed minor order latency and extended verification waits, especially during high signup spikes.

Education

Phemex Academy offers a rich library of beginner-to-advanced tutorials, while a fully functional Testnet simulator lets users practice trading risk-free; however, Spanish-language educational materials are limited or not as comprehensive.

Bitbuy furnishes a rich educational hub featuring guides, tax breakdowns, and security tutorials, yet lacks a hands-on demo or simulator environment, and all materials are presented primarily in English without Spanish-language support.

Community

Users can join lively communities via Telegram or Discord, participate in referral programs offering significant bonus pools and commissions, and access forums where updates and peer tips circulate regularly.

Bitbuy maintains a referral program to reward users for bringing in new traders, but it doesn’t foster a public community hub, nor does it host official Discord or Telegram groups—relying instead on its blog and support channels for outreach.

Integrations

Phemex’s interface embeds native TradingView charts, supports integration with external bot frameworks, and appeals to algorithmic traders via API access, though dedicated tax or accounting tool integrations are limited.

The Pro interface is baked with native TradingView charting for technical analysis, plus API access for external bots and automations, though there’s no direct integration with tax preparation or accounting platforms.

Who Each One Is Best For

Phemex stands out for active, tech-savvy or algorithmic traders seeking powerful tools, automation access, and derivatives options; it’s less ideal for ultra-beginners or those requiring local-language education or deep tax integrations.

Bitbuy is a standout choice for Canadian investors who value regulatory clarity, security, and intuitive progression from beginner to advanced trading, but it may fall short for power users seeking demo tools, multilingual instruction, deeper integrations, or broader community engagement.