Phemex vs Coinzoom: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Phemex and Coinzoom This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Phemex

Coinzoom

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

United Kingdom

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Phemex is ideal if:

Fast-paced traders value it: With ultra-low latency and deep liquidity, Phemex's high-performance trading engine offers smooth execution and stability.
Tech-savvy users benefit: Advanced tools—like copy trading, bots, and DeFi-style earning products—empower both automation and strategy innovation.
Privacy-conscious users find appeal: Flexible KYC policies and a streamlined onboarding style suit those preferring minimal verification barriers.

Coinzoom is ideal if:

Spendable Crypto – If you want to seamlessly use crypto for everyday purchases, CoinZoom’s Visa debit card lets you tap into digital assets at millions of merchants worldwide.
Simple Transfers – Ideal for users who value instant, fee-free peer-to-peer sending, CoinZoom’s ZoomMe enables quick transfers in crypto or fiat—no fuss, no hidden charges.
All-levels Access – Whether you're just getting started or consider yourself a seasoned trader, CoinZoom offers both a beginner-friendly interface and pro-level charting tools to match your pace.

Phemex isn’t ideal if:

Fiat-focused users may face limits: Fiat deposit and withdrawal services are unavailable or heavily restricted in numerous countries, reducing accessibility for those relying on bank transfers.
Newcomers could feel overwhelmed: The platform’s advanced features and high-leverage tools offer power—but may feel complex if you’re new to trading.
Risk-averse investors might be uneasy: Derivatives and high-leverage products carry greater risk, making Phemex less suited to those seeking lower-volatility exposure.

Coinzoom isn’t ideal if:

Limited asset variety – If you're looking for a platform with a vast selection of crypto tokens and trading pairs, CoinZoom’s offering may feel too narrow.
Basic trading tools only – Designed for everyday use, the exchange lacks advanced features like futures, derivatives, or deep order types that power traders might need.
Patchy customer support – Users report that support options are mainly email-based and may respond slowly, which can be frustrating when you need quick help.

Fees & Total Costs

Spot Maker/Take

Spot trading fees start at 0.1% for both maker and taker on the base VIP tier and can decrease via VIP-level benefits tied to trading volume or asset holdings; using the Phemex Token (PT) grants additional discounts—around 20% off spot fees—and those can stack with VIP reductions.

CoinZoom applies a tiered maker-taker model, with maker fees ranging approximately from 0.18 % to 0.36 % and taker fees around 0.22 % to 0.44 %, and users can unlock between 10 % to 50 % discounts if they hold the native ZOOM token at the time of trading.

Futures/Derivatives

Futures (perpetual contracts) begin with a maker fee as low as 0.01% and a taker fee of 0.06%, with lower rates available through VIP status; funding rates vary according to market dynamics and are applied periodically, affecting long or short positions depending on current rates.

CoinZoom does not currently support futures or derivative contracts, so there are no associated maker/taker or funding expenses to consider.

Average Spreads on Liquid Pairs

Phemex delivers tight spreads on major spot pairs like BTC/USDT and ETH/USDT, thanks to deep order-book liquidity and efficient execution, although the exact average spread fluctuates with market conditions and isn’t publicly standardized.

The platform does not publish average spreads for major spot pairs, suggesting it operates with relatively tight, market-driven spreads — typical for mainstream spot exchanges without leveraged products.

Fiat Deposits & Withdrawals

Fiat deposits are facilitated via third-party gateways such as MoonPay or Banxa, often with fees imposed by those services; withdrawal in fiat is limited or restricted depending on jurisdiction and may incur fixed charges or banking delays driven by external banking partners.

Users can fund accounts via wire, ACH (when available), debit or credit card, CoinZoom Cash, ZoomMe, and external wallets, with fees from none up to a small flat fee; processing ranges from immediate for cards to several business days for wire transfers.

On-chain Withdrawals

Crypto withdrawals carry network-dependent fees, which vary by chain and congestion

CoinZoom charges a fixed rate for Bitcoin withdrawals (about 0.0005 BTC), while other crypto networks likely follow similar static fee models—suggesting consistency rather than dynamic, network-dependent pricing.

Hidden Costs

Hidden costs may include markups from third-party fiat gateways, potential inactivity penalties (if any), and premium-tier services like expedited KYC—but generally, Phemex avoids additional charges beyond trading, withdrawal, and external service fees.

No inactivity or expedited verification fees are evident, but currency conversion and card use may carry implicit costs—such as trade or conversion margins—when interacting via Visa or debit-linked tools.

Real-World Cost Example: “€500 BTC

Example

If you purchase €500 worth of BTC, you’d only incur the spot maker or taker fee (based on order type and ZOOM holdings), plus an unquantified minimal spread, and then a fixed fee when withdrawing that BTC—without layering ad-hoc or shifting charges.

Crypto Offering & Trading Features

Number of Coins & Pairs

Phemex offers several hundred tradable assets across hundreds of spot and futures pairs; among the top by volume you’ll typically see major pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT, ADA/USDT dominating the leaderboards.

CoinZoom supports a curated selection of approximately 28 to 40 cryptocurrencies, and over 100 total trading pairs—including both crypto-to-crypto and crypto-to-fiat markets—covering most top-volume assets without overwhelming breadth.

Product Range

Phemex delivers a wide product mix including spot and margin trading, perpetual futures, automated copy-trading, grid-trading bots (spot and futures), DCA and Martingale bots, essential lending/borrow via margin, plus crypto earn products and launchpad functionality.

You’ll find spot trading and margin trading (up to 5× leverage); no futures, perpetuals, options, or ETFs; limited staking (DASH, ALGO where permitted); plus value-added tools like crypto payment cards, ZoomMe transfers, and merchant services—but no copy-trading, grid bots, or automated DCA.

Liquidity

Phemex sees substantial daily volume usually in the hundreds of millions USD, with order-book depth in BTC and ETH strong enough to support sizable trades without excessive slippage, reflecting healthy active liquidity.

Daily trading volume hovers in the lower-to-mid hundreds of thousands of dollars, and the BTC/USDT and ETH/USDT order books reflect modest depth—adequate for mid-sized trades but lacking the heavy liquidity of major global exchanges.

Tools

The platform includes full order-type support such as limit, market, stop and OCO orders, real-time alerts, advanced interactive charts powered by TradingView, and robust API with WebSocket for seamless automation and live data.

CoinZoom offers advanced and simple trading modes, with order types such as limit, stop, market, and OCO supported; robust charting (100+ indicators) via its Advanced Web Trader; real-time order-flow and depth data; and full API/WebSocket access—though it does not integrate TradingView natively.

Geographic Restrictions by Product

Certain services—especially derivatives—are restricted in countries like the United States, United Kingdom, parts of Canada, China, and other regions, while spot and earn products may remain accessible depending on local laws.

Certain advanced offerings—like margin trading—may be unavailable in some jurisdictions (e.g. certain U.S. states), and the CoinZoom Visa card is currently limited to U.S. residents holding a specified amount of ZOOM tokens.

Innovation

Phemex continually expands its ecosystem with launchpad or launchpool-style token sales, and layered earn programs offering both flexible (withdraw anytime) and locked (higher yield) options to fit different investor preferences.

CoinZoom offers its Prime rewards and ZOOM-token-based benefits, flexible merchant/p2p payment tools like ZoomMe, and CoinZoom Cash—but lacks features like launchpads or launchpools, and its staking is limited with less distinction between flexible vs. locked programs.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Phemex began in 2019 and is operated under entities such as Phemex Technology Pte. Ltd. in Singapore and Phemex Limited in the British Virgin Islands, placing it under those legal jurisdictions.

CoinZoom, Inc., founded in 2018 and headquartered in Salt Lake City, Utah, is a U.S.-based Money Services Business registered with FinCEN and holds numerous state-level money transmitter licenses, as well as a Digital Currency Exchange license in Australia—reflecting a broad operational footprint across multiple jurisdictions.

Licenses/Registration

While Phemex holds an MSB registration with FinCEN in the U.S., it currently lacks MiCA or equivalent EU licensing and is not authorized to operate in several regulated regions.

The platform is officially registered as a Virtual Asset Service Provider (VASP) with FinCEN in the U.S., and as of June 2025, it also holds a VASP license in Latvia, authorizing services across the EU under a framework aligned with MiCA regulations.

Custody

The exchange maintains full custody of user assets and provides a self-verifiable Merkle-tree proof-of-reserves (PoR) tool that shows assets are backed 1

CoinZoom safeguards assets using institutional-quality custodians, multi-signature and cold storage solutions, and holds a SOC 2 Type II certification—though there’s no visible proof-of-reserves or specific breakdown of cold vs. hot holdings.

Insurance & Protection Funds

There is no publicly disclosed insurance or user protection fund; security relies on reserve mechanisms and risk controls but does not include third-party insurance coverage.

There’s no mention of dedicated insurance or protected reserve funds for digital assets, suggesting that protection rests on custody security infrastructure rather than an explicit insurance policy.

Incident History

Phemex has not reported any major hacks, though it temporarily suspended a hot-wallet after an internal security review; it also faced regulatory scrutiny in Canada and the UK for compliance issues.

There have been no publicly reported hacks, service suspensions, asset freezes, or regulatory fines associated with CoinZoom, indicating a clean operational history to date.

Risk Controls

Users benefit from standard safeguards including mandatory two-factor authentication, IP or address whitelists, anti-phishing protection, segregated sub-accounts, and granular API permission controls.

Users are protected through mandatory multi-factor authentication, account-level alerts, and secure account controls; institutional clients benefit from granular API permissions, although standard users may not yet access features like whitelisting or sub-account segregation.

Transparency

Phemex offers monthly-updated PoR data, public disclosure of partial cold wallet addresses, and reserve ratios, demonstrating a commitment to transparency though without formal SLAs or comprehensive monthly financial reports.

While CoinZoom maintains SOC 2 audit standards and regulatory licensing information, it does not currently provide public wallet addresses, regular financial transparency reports, or specific service-level uptime commitments.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Phemex supports fiat deposits via bank transfers (SWIFT, SEPA, ACH, FPS) and third-party services like MoonPay or Banxa; minimums generally start around $50, maximums reach very high limits, and processing typically takes from instant (via e-wallet) to 1–3 business days for transfers.

You can fund your account via ACH (currently paused), wire transfer, debit/credit card, CoinZoom Cash (in-store), ZoomMe, Apple/Google Pay, and external wallets; limits and hold periods vary by Prime level, with wires taking 2–3 business days to post and most other methods (like cards or CoinZoom Cash) allowing trading immediately but placing a hold before withdrawals.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are three user tiers

CoinZoom uses a tiered Prime system tied to ZOOM token holdings rather than traditional KYC tiers; higher Prime levels unlock higher deposit, spending, and withdrawal limits—but there’s no separate “basic” vs “advanced” KYC structure displayed.

Withdrawals

limits, times, networks (TRC20/ERC20/BEP20, etc.)

Crypto withdrawals to external wallets are generally unlimited for verified users and processed immediately; fiat withdrawals such as wire transfers can take 1–5 business days depending on method and Prime level, while instant debit-card options and ZoomMe transfers offer rapid access within preset Prime-tier restrictions.

Customer Support

chat 24/7, email, response times, knowledge base

Support includes a Help Center with articles in both English and Spanish, live customer service available 24/7, and email/ticket response aimed within minutes during support hours (8 AM–5 PM MT); plus phone support for card issues—though response times may vary outside business hours.

Languages & Localization

The platform’s interface and support are primarily in English, with fees typically shown in USD or equivalent fiat; some content and interfaces are localized for major regions, though comprehensive local regulation compliance varies by jurisdiction.

The platform’s primary language is English, with a support knowledge base also available in Latin American Spanish; pricing and limits are displayed in USD, and localized services or regulatory details are tailored mainly to U.S. and select international regions.

App Quality & Stability

The Phemex mobile app is generally regarded as stable and regularly updated, offering seamless feature parity with desktop—though exact crash rates aren’t disclosed, user feedback reflects a smooth, reliable experience.

CoinZoom’s mobile and web apps are frequently updated (latest support articles indicate August 2025 updates), with no widespread reports of crashes or instability—suggesting a stable experience, though no explicit crash-rate stats or error frequencies are published.

Experience, Performance & Ecosystem

UX/UI

The platform offers a clean, intuitive interface with a low entry barrier for newcomers, while also featuring an advanced “Pro” layout tailored to seasoned users that surfaces more chart tools and analytics—all accessible without overwhelming either group.

CoinZoom’s interface offers a gentle onboarding path for newcomers via a simplified Lite mode with quick, whole-dollar market buys, while Pro mode unlocks full charting, order book visibility, and advanced order types—creating a clear progression from straightforward to sophisticated trading within the same app layout.

Performance

Known for its fast order execution and robust infrastructure, Phemex handles volatility with minimal downtime, though during peak surges KYC and account approval may experience slight delays—performance remains solid overall.

Trading on CoinZoom generally feels responsive during normal market conditions, though the system may occasionally exhibit slight latency under sudden volatility surges; order execution remains stable, and KYC verifications tend to process promptly, avoiding extended bottlenecks even when markets are hot. (Inferred from operational design and user feedback.)

Education

Phemex Academy offers a rich library of beginner-to-advanced tutorials, while a fully functional Testnet simulator lets users practice trading risk-free; however, Spanish-language educational materials are limited or not as comprehensive.

The platform provides helpful guided articles and technical-indicator explanations aimed at new users, but lacks structured learning formats like simulated trading, demo accounts, or Spanish-targeted academy modules—leaving room for more interactive or multilingual educational tools.

Community

Users can join lively communities via Telegram or Discord, participate in referral programs offering significant bonus pools and commissions, and access forums where updates and peer tips circulate regularly.

CoinZoom maintains active social profiles across platforms like Telegram, Reddit, and YouTube for updates and engagement, and supports a referral program—though it doesn’t offer official forums or dedicated channels like Discord or fully featured community hubs.

Integrations

Phemex’s interface embeds native TradingView charts, supports integration with external bot frameworks, and appeals to algorithmic traders via API access, though dedicated tax or accounting tool integrations are limited.

While the platform delivers rich in-house charting and API access, there’s no native support for TradingView, external trading bots, or tax/accounting tool integrations—making self-managed data exports the primary route for those needs.

Who Each One Is Best For

Phemex stands out for active, tech-savvy or algorithmic traders seeking powerful tools, automation access, and derivatives options; it’s less ideal for ultra-beginners or those requiring local-language education or deep tax integrations.

CoinZoom shines for casual users or beginner-to-mid-level traders who value intuitive design, direct spending capabilities, and streamlined buying; more active or professional traders seeking full bot integration, backtesting features, or international educational resources may want to consider other, more customizable platforms.