Pionex vs Giottus: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Pionex and Giottus This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Pionex

Giottus

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Europe

Latin America

Yes

India

China

Canada

United Kingdom

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Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

Giottus is ideal if:

Beginners or INR-first users: Perfectly suited—it offers ultra-fast INR deposits and a highly intuitive interface tailored for Indian users.
Security-focused traders: Excellent choice—bank-level encryption, massive redundancies, and a high-throughput matching engine ensure a stable and safe environment.
Looking for global or altcoin variety?: Likely not ideal—limited international reach and a narrower crypto selection compared to global exchanges.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Giottus isn’t ideal if:

Need broad altcoin access? Not the best fit—Giottus’s crypto selection is more modest compared to global exchanges.
Globally located or outside India? Probably not an ideal match—its services and availability remain largely confined to India.
Seeking advanced trading tools? Might fall short—it lacks some sophisticated features demanded by experienced or professional traders.

Fees & Total Costs

Spot Maker/Take

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

Giottus offers zero maker fees and standard taker fees on crypto-INR trades, with no extra incentive tiers tied to volume or token discounts—so your trading costs stay predictably low regardless of how much you trade.

Futures/Derivatives

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

At present, Giottus does not support futures or derivatives products, so there’s no maker/taker structure or funding rate to factor into your cost analysis.

Average Spreads on Liquid Pairs

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

While exact figures fluctuate, spreads on Giottus appear in line with industry norms for liquid crypto pairs like BTC/USDT and ETH/USDT, reflecting competitive pricing for actively traded markets.

Fiat Deposits & Withdrawals

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

You can deposit or withdraw INR instantly (24/7) via IMPS or UPI with zero fees for normal transactions—instant methods are processed in seconds or minutes through your bank, while traditional IMPS/NEFT may take a few hours depending on timing.

On-chain Withdrawals

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Crypto withdrawal fees are set per coin and network, typically fixed values rather than dynamic; for example, BTC withdrawals follow a set fee, and various networks like ETH or TRX similarly have fixed charges per transfer.

Hidden Costs

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

Giottus does not layer hidden charges—there’s no currency conversion markup, no inactivity penalty, and no premium KYC option; all core costs align with publicly declared fee structures and are transparently applied.

Real-World Cost Example: “€500 BTC

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

Imagine converting €500 to INR, then using that to buy BTC and withdrawing it

Crypto Offering & Trading Features

Number of Coins & Pairs

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

Giottus supports roughly 300+ cryptocurrencies across 300+ trading pairs, with the top 20 by volume dominated by INR pairs like USDT/INR, ETH/INR, BTC/INR, SOL/USDT, and XRP/INR—these reflect the most active and liquid markets.

Product Range

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

The platform offers a comprehensive spot exchange plus fiat-crypto and crypto-crypto trades, along with earning tools like staking, lending, curated baskets, and automated SIP (Systematic Investment Plan), but it does not offer margin, derivatives, ETFs, options, copy trading, grid bots, or DCA tools.

Liquidity

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

While specific volume metrics change daily, Giottus ranks as one of India’s most liquid exchanges, aggregating liquidity from sources like Bitfinex to ensure shallow slippage and solid order-book depth on pairs like BTC/INR and ETH/INR.

Tools

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

The platform supports basic order types (like limit and market) on a real-time order book with charting tools; it integrates advanced visuals and historical data into its UI, though full native TradingView charts or API/WS support aren’t prominently featured.

Geographic Restrictions by Product

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

Giottus’s products are fully accessible only within India, and features like its earning tools and spot functionality are not available to users outside Indian jurisdiction.

Innovation

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

The platform introduces innovation through curated crypto baskets and SIP investment mechanisms, and while it offers staking and lending, it does not currently support launchpad/launchpool offerings or differentiate between flexible and locked yield products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

Giottus is operated by Giottus Technologies Pvt Ltd, established in 2017, with its headquarters located in Chennai, India.

Licenses/Registration

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

As an Indian crypto service provider, Giottus is registered with the Financial Intelligence Unit–India as a Virtual Asset Service Provider, fully complying with local regulatory obligations under the AML/PMLA framework.

Custody

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

own vs third-party; Proof of Reserves, audits, % cold reserves

Insurance & Protection Funds

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

There is no indication that Giottus currently maintains an insurance policy or dedicated insurance fund to cover unexpected losses or custodial risks.

Incident History

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

To date, Giottus has not reported any major security breaches, exchange suspensions, or regulatory penalties, reflecting a clean track record in operational integrity and compliance.

Risk Controls

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

The exchange enforces industry-standard security measures including mandatory two-factor authentication, KYC-linked withdrawal tiers, and integration with compliance tools that bolster governance and anti-phishing defenses—though features like sub-accounts or granular API permissioning aren’t prominently highlighted.

Transparency

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

Giottus enhances transparency through its pending Proof of Reserves initiative and public communication via blog updates, but it does not currently publish routine monthly audit reports, public wallet addresses, or formalized service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

You can deposit INR into your Giottus account via UPI or IMPS instantly 24/7, and via NEFT/IMPS during the day with zero fees—both processing are fast, with instant routes completing in seconds and normal deposits credited within a couple of hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

Giottus enforces a tiered KYC system, where completing full identity verification (PAN, Aadhaar or equivalent) unlocks access to higher withdrawal limits that are evaluated individually by compliance—there’s no zero-KYC tier for active trading.

Withdrawals

limits, timing, networks (TRC20, ERC20, BEP20)

Crypto withdrawals are subject to fixed network fees and follow network-specific protocols, while INR withdrawals up to ₹200,000 via IMPS are instant and free, and larger amounts are processed using NEFT according to banking timings, with limits adjusted to your KYC tier.

Customer Support

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

Support is available through live chat, email, and phone, with a helpful knowledge base to guide users—response tends to be prompt, although peak hours may cause slight delays.

Languages & Localization

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

The platform is localized mainly for Indian users, with interface and support in English and amounts shown in INR; the legal and compliance framework is aligned with Indian regulatory standards.

App Quality & Stability

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

The mobile app is generally stable and regularly maintained, with no widespread reports of frequent crashes; regular updates keep the platform current and responsive to user needs.

Experience, Performance & Ecosystem

UX/UI

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

Giottus features a clean, intuitive interface with minimal learning curve that suits both novices and more advanced users; there is no explicit “Lite” or “Pro” toggle, but the platform naturally accommodates different experience levels through its organized layout and simplified navigation.

Performance

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Built on a high-capacity trading engine capable of processing tens of thousands of transactions per second, Giottus maintains fast order execution even during volatile periods and has engineered resilience to handle surges, while KYC queues remain manageable thanks to its streamlined verification process.

Education

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

While Giottus invests in user education through blog posts and public awareness initiatives, it does not currently offer an in-app academy, simulator, demo mode, or content in Spanish—its educational assets are more operational and aimed at raising general crypto awareness.

Community

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

Giottus builds community engagement via its official Telegram channel and referral program that rewards users for inviting friends, but it does not appear to operate public forums or an official Discord server at this time.

Integrations

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

Although Giottus doesn’t integrate natively with TradingView or tax/accounting software, it does support connectivity with third-party trading bot platforms—enabling advanced automated strategies via services like Bitsgap.

Who Each One Is Best For

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.

Giottus is especially well-suited for Indian users seeking a seamless fiat-to-crypto experience, regional language support, and straightforward tools for regular investing (like SIPs and baskets); it’s less tailored to power users requiring advanced charting, global fiat options, or institutional-level integrations.