Pionex vs Switchere: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Pionex and Switchere This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Pionex

Switchere

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

Switchere is ideal if:

Effortless fiat-to-crypto gateway – ideal if you want a no-fuss, speedy way to convert USD or EUR into crypto using cards or online banking, with funds delivered directly to your wallet.
Friendly for total beginners – offers a streamlined, intuitive platform that removes complexity, making it a welcoming entry point into crypto for new users.
Regulated and non-custodial setup – delivers peace of mind through legal compliance and ensures you retain control of your crypto by sending purchases straight to your own wallet.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Switchere isn’t ideal if:

Limited crypto selection – if you're looking for a broad portfolio that includes niche altcoins, Switchere only offers a basic range of major tokens.
Premium pricing for convenience – the platform’s streamlined experience comes with higher-than-average purchase costs, which may deter budget-conscious users.
Browser-only access – no dedicated mobile app means you’ll need to navigate the platform via web browser on phones and tablets, which could affect convenience for on-the-go use.

Fees & Total Costs

Spot Maker/Take

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

Switchere primarily serves as a straightforward “buy crypto” service rather than a traditional exchange, so it doesn’t offer maker/taker fee tiers by volume or discounts for using a native token—it simply charges a built-in processing fee for every transaction.

Futures/Derivatives

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

Switchere does not support derivatives or futures trading, so there are no maker/taker fees or funding rates to consider.

Average Spreads on Liquid Pairs

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

There’s no transparent order book or spread data since you purchase directly via a widget; the cost is embedded in the exchange rate presented at time of purchase.

Fiat Deposits & Withdrawals

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

You can pay using credit/debit cards, Apple Pay, Google Pay, SEPA/instant bank transfers—fees and processing speeds vary by method, and cashouts are not handled since crypto goes straight to your wallet.

On-chain Withdrawals

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Switchere doesn’t charge separate withdrawal fees

Hidden Costs

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

The platform clearly displays all fees before confirmation; there are no extra charges for inactivity, fast-track KYC, or currency conversions—you just pay the visible processing plus the network fee.

Real-World Cost Example: “€500 BTC

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

You’d see a single total cost that includes the platform’s processing fee and the blockchain cost—everything is bundled into the final euro-to-BTC rate shown at checkout.

Crypto Offering & Trading Features

Number of Coins & Pairs

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

Switchere supports over 180 cryptocurrencies, covering a wide variety of tokens from major coins to DeFi, GameFi, and utility assets; the most traded usually include Bitcoin, Ethereum, Tether, Solana, and Cardano.

Product Range

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

The platform focuses exclusively on spot purchases—there’s no margin, derivatives, options, ETFs, staking/earn programs, loans, copy trading, grid bots, or automated DCA services available.

Liquidity

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

As a fiat-to-crypto gateway rather than an order-book exchange, Switchere does not provide public 24-hour volume or order book depth metrics for BTC or ETH pairs.

Tools

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

There are no advanced order types like limit, stop, or OCO; nor are there alerts, in-platform charting tools, API/WS access, or native TradingView integration.

Geographic Restrictions by Product

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

While Switchere is broadly available across many regions, advanced trading tools simply don’t exist anywhere, so there are no geographic restrictions in that sense—everyone has the same (limited) functionality.

Innovation

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

The platform currently does not offer launchpads, launchpools, flexible vs locked earn programs, or similar innovation-driven products—it remains strongly rooted in streamlined fiat-to-crypto simplicity.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

Switchere is operated by SH EUROPE UAB (and services are provided by PayBis Poland Sp. z o.o.), with its legal foundation in Lithuania (HQ in Vilnius) and operations regulated under Estonian jurisdiction—creating a dual-layer structure that combines Lithuanian incorporation with Estonian oversight.

Licenses/Registration

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

The platform holds virtual currency service licenses from Estonia’s Financial Intelligence Unit, affirming legal compliance under EU standards for handling cryptocurrency exchanges and wallet operations.

Custody

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

Switchere operates as a non-custodial gateway—crypto assets are sent directly to your personal wallet rather than held under its control, with no public proof-of-reserves or cold storage disclosures, as it does not hold funds itself.

Insurance & Protection Funds

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

There are no publicized funds or insurance schemes to cover user balances, as the model avoids custodial risks by transferring all assets directly to users’ personal wallets.

Incident History

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

To date, there are no widely reported hacks, suspension events, or major regulatory penalties associated with Switchere; it maintains a comparatively incident-free record.

Risk Controls

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

The platform employs industry-standard security measures—including SSL/TLS encryption, 3D Secure for card payments, and mandatory identity verification via AML/KYC—however, features like 2FA, whitelists, or granular API permissions are not prominently offered.

Transparency

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

Switchere provides clear upfront cost disclosures and limit tiers, but lacks public monthly transparency reports, publicly viewable wallet addresses, or guaranteed service-level agreements (SLA) for operations.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

You can fund purchases using debit or credit cards (Visa, Mastercard, Maestro), SEPA transfers, and even e-wallets like Neteller or M-Pesa, with typical deposit times ranging from 5 to 30 minutes depending on the method, and flexible per-transaction limits based on your verification level.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

There are tiered verification levels—basic (no documentation required) lets you transact up to around €700 monthly, ID/address verification raises limits to around €15,000, and adding proof of income unlocks effectively unlimited purchasing power.

Withdrawals

limits, timing, networks (TRC20, ERC20, BEP20)

Since Switchere operates as a non-custodial fiat-to-crypto service, there’s no direct “withdrawal” feature—instead, purchased crypto is instantly sent to your own wallet on relevant networks (e.g., ERC-20), subject only to the built-in blockchain fee.

Customer Support

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

Support is available around the clock via live chat and email, typically responding quickly, and is supplemented by an in-app FAQ/knowledge base to guide you through common questions and transaction flows.

Languages & Localization

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

The platform supports multiple languages (including English, Spanish, French), displays prices in your local fiat (EUR or USD), and adjusts payment options based on your region to maintain regulatory compliance.

App Quality & Stability

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

Switchere offers a mobile app for both Android and iOS, noted for its simple, smooth interface; while user reviews suggest occasional crashes, it is regularly updated, providing a dependable experience for on-the-go users.

Experience, Performance & Ecosystem

UX/UI

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

The interface is clean and ultra-simple, with no “Lite/Pro” toggles—making it beginner-friendly, but potentially too basic for advanced users craving flexibility or customization.

Performance

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Transactions are generally smooth and fast, though during major market surges verification queues and payment processing can slow things down slightly for new users.

Education

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

There’s no formal academy, demo environment, or Spanish-language tutorials—Switchere keeps things minimal, relying on straightforward interface cues instead of built-in educational content.

Community

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

While there’s no dedicated forum or Discord channel, a basic referral program encourages word-of-mouth growth; otherwise, community interaction happens through external platforms.

Integrations

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

The platform stands alone—there are no built-in integrations with TradingView, external bots, tax reporting tools, or accounting suites, keeping it simple but limited for advanced workflows.

Who Each One Is Best For

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.

Switchere is best suited for newcomers or occasional buyers looking for a fast and hassle-free fiat-to-crypto purchase experience—professionals who want powerful tools or automation might find it too bare-bones.