Plus500 vs Poloniex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Plus500 and Poloniex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 27, 2025

Plus500

Poloniex

⚠️ We look for what’s best for you.

₿ Getting into crypto? With eToro you can start in minutes: buy/sell top coins, set recurring buys, track markets, and use Social/CopyTrader features.

👉 Start here and explore the crypto offer.

Available Countries

United States

Europe

Yes

Latin America

Yes

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

United Kingdom

Thinking about starting with crypto? This is for you.

In select regions, eToro offers a $10 welcome bonus when you open an account today.*

🎯 An account built to help you start with crypto—without the hassle.

➕ Buy and sell top cryptocurrencies in minutes

➕ Recurring buys, price alerts, and advanced charts

➕ Social/CopyTrader™ to follow experienced investors

➕ One of the largest and most trusted platforms worldwide

Limited-time promotion — still available.

*Offer subject to terms, eligibility and regional availability. Don’t invest unless you’re prepared to lose all the money you invest.

Plus500 is ideal if:

Beginner-friendly simplicity — Plus500 offers an intuitive, uncluttered trading platform across web and mobile, making it easy to start trading even without prior experience.
Risk-safe practice — You get a free, unlimited demo account and essential risk-management tools, letting you gain confidence without risking real capital.
Versatile CFD access — Plus500 provides a broad selection of tradable instruments via CFDs, including cryptos, stocks, forex, and commodities—great if you want exposure across different markets.

Poloniex is ideal if:

Access to diverse altcoins and advanced trading tools Offers a broad range of cryptocurrency assets plus tools like futures, margin, and grid trading—great for users seeking variety and sophistication.
Fast, low-latency trading environment Its upgraded matching engine delivers faster order processing, higher throughput, reduced latency, and smoother overall trading performance.
Automated strategies and active trading features Supports automation with grid strategies, trading bots, and lending bots—ideal for users who value efficiency and hands-off execution.

Plus500 isn’t ideal if:

Lacks advanced trading features — No support for expert tools like algorithmic bots, third-party platforms (MT4/5), or social/copy trading, so power users may feel constrained.
Not suited for high-frequency or scalping strategies — Accounts may be closed if rapid trades (under two-minute intervals) are used, limiting active day traders.
Platform focuses more on CFDs, not long-term investing — With a model centered on leveraged derivatives, it's less ideal for buy-and-hold investors or those seeking diversified asset management.

Poloniex isn’t ideal if:

Limited fiat integration may frustrate newcomers — if you don’t already hold crypto, the reliance on third-party fiat gateways can complicate entry.
Past security and regulatory issues might concern safety-prioritized users — a history of breaches and enforcement actions may raise red flags for conservative investors.
Customer support responsiveness remains uneven — multiple reports suggest slow ticket responses and occasional unresolved issues.

Fees & Total Costs

Spot Maker/Take

Plus500 does not follow a maker/taker fee model, nor does it offer volume-tiered discounts or native token reductions; instead, all costs are embedded in the platform’s floating buy-sell spreads, meaning you always pay whatever spread is quoted when executing spot trades.

Poloniex applies a tiered fee structure based on your 30-day trading volume, where higher tiers reduce both maker and taker fees; if you hold TRX in your account, you qualify for an additional discount on those trading fees.

Futures/Derivatives

Futures trading operates on a platform-fee-free basis, though there are specified contract commissions per side, while overnight funding (rollover) charges apply automatically if positions remain open past the funding cutoff time.

Futures trading on Poloniex charges a flat maker and taker fee regardless of volume—with maker lower than taker—and while funding rates apply to perpetuals, they are variable and not fixed in the fee table.

Average Spreads on Liquid Pairs

Spread values for crypto pairs like BTC/USDT and ETH/USDT aren’t published as flat numbers and vary with market flux; Plus500 uses dynamic pricing that blends its own markup into quoted spreads, so you’ll see wider-than-raw-market spreads depending on volatility conditions.

Poloniex generally offers competitive spreads on high-liquidity pairs like BTC/USDT and ETH/USDT, benefiting from its maker-taker model that promotes tighter order book pricing.

Fiat Deposits & Withdrawals

You can use methods like bank transfer, credit/debit cards, and e-wallets (e.g. PayPal, Skrill); Plus500 typically charges no internal deposit or withdrawal fees, although third-party provider or bank charges—and occasional exchange-related fees—may still apply; processing generally takes 1–7 business days depending on the method.

You can buy crypto using fiat via integrated third-party gateways such as Simplex or Mercuryo (cards, bank transfer, Apple Pay, etc.); expect a percentage fee and relatively quick fund availability, but withdrawal to fiat isn’t native and must be handled via these services too.

On-chain Withdrawals

On-chain withdrawals aren’t offered—Plus500 doesn’t support direct cryptocurrency withdrawals—so there are no fixed or dynamic network-based crypto withdrawal costs.

Crypto withdrawals incur a fixed network fee per asset—these vary by blockchain and may adjust with network congestion; you choose the network (e.g., BTC, ETH, TRX) and Poloniex displays the current cost before confirming the withdrawal.

Hidden Costs

Hidden or incidental costs include a currency conversion fee of up to approximately 0.7% when trading or transacting in currencies other than your account base, plus a monthly inactivity fee (e.g. around $10) after consecutive months without logging in; there are no express KYC or surprise platform charges.

Beyond trading and withdrawal fees, there can be conversion costs when using fiat, indirect costs via third-party gateways, and potential eligibility or limit differences tied to KYC status—but Poloniex doesn’t charge inactivity or express processing fees explicitly.

Real-World Cost Example: “€500 BTC

If you buy €500 worth of BTC, you’ll implicitly pay for the spread markup, which might be in the range of a few percent over market price, but there’s no explicit commission; if you later attempt to withdraw funds (fiat), there’ll be no withdrawal fee from Plus500 unless limits or conditions are broken, though your bank or payment service may charge its own fee.

Suppose you buy €500 worth of BTC via a card gateway—you’d face a gateway fee percentage on top, then the trading fee plus a modest spread, and if you decide to withdraw the BTC on-chain afterward, you’d pay the network fee for that blockchain, all combined.

Crypto Offering & Trading Features

Number of Coins & Pairs

Plus500 offers around 20 cryptocurrency-related CFDs, including major coins and a “Crypto 10 Index” that tracks top cryptocurrencies, meaning its range is relatively limited compared to comprehensive exchanges.

Poloniex supports over 700 to 770 cryptocurrencies and around 700 to 840 trading pairs; among the top 20 by trading volume, pairs like BTC/USDT, ETH/USDT, XRP/USDT, SOL/USDT, DOGE/USDT dominate, typically accounting for a significant share of the 24-hour volume.

Product Range

Plus500 provides spot-style CFDs and crypto futures, but doesn’t offer traditional margin trading, crypto ETFs, staking, earning features, lending services, copy trading, grid bots, or automated DCA—its product set is streamlined around derivatives.

Poloniex offers spot trading, margin and perpetual futures (with up to 100x leverage), staking/earn programs, lending services, futures copy trading, spot and futures grid bots, and DCA-style automated strategies—though it does not provide crypto ETFs or options natively.

Liquidity

Liquidity and depth data for BTC/ETH aren’t disclosed publicly, but Plus500 typically operates as the counterparty to your trades rather than routing through public order books, so traditional volume or depth metrics are not directly applicable.

Poloniex’s 24-hour trading volume generally ranges between ~$800 M and over $1.2 B, with BTC/USDT alone often seeing hundreds of millions daily, and ETH/USDT also attracting strong liquidity; while exact order-book depth data isn’t public, the high volumes imply solid market depth.

Tools

The platform supports limit, stop-loss, trailing-stop, and conditional orders, offers price alerts and advanced charting with technical indicators, yet lacks external API access or native TradingView integration for algorithmic or programmatic trading.

The platform supports advanced order types like limit, stop, and potentially OCO (One-Cancels-Other), provides real-time charts and advanced technical analysis tools, and offers API and WebSocket access; though it does not explicitly integrate TradingView natively, charting is robust.

Geographic Restrictions by Product

Availability of key products like crypto CFDs and futures varies by jurisdiction—for instance, CFDs are not available to U.S. traders, and futures may be restricted or offered under a separate U.S. entity depending on local regulation.

Certain services—especially derivatives like margin and futures—are restricted in specific regions; notably, U.S. residents cannot access any Poloniex services, and other jurisdictions may face similar limitations.

Innovation

Plus500 does not offer innovative features like launchpads, launchpools, or differential earn programs—its platform focuses on the core CFD experience without those DeFi-style utility or token launch functionalities.

Poloniex shows innovation through features like LaunchBase (token sales platform) and a flexible staking/earn framework, offering both open-term (flexible) and potentially locked-earn options, although detailed mechanics may vary.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Plus500 Ltd is a publicly traded fintech company founded in 2008, headquartered in London (listed on the LSE as part of the FTSE 250), and operates via regional subsidiaries based in Cyprus, the UK, Australia, Singapore, Israel, the Seychelles, the UAE, Japan, the Bahamas, and others.

Poloniex is operated by Poloniex, LLC, originally founded in 2014, headquartered in Delaware (with a principal business location in Massachusetts), and ultimately owned by Polo Digital Assets, Ltd. based in Seychelles.

Licenses/Registration

The platform is licensed and regulated by multiple top-tier authorities including the UK FCA, CySEC (EU), ASIC (Australia), MAS (Singapore), ISA (Israel), along with recent additions such as the Canadian Investment Regulatory Organization and UAE approval; not specifically under MiCA/EU frameworks.

Poloniex is not officially licensed or registered as a VASP in regulated jurisdictions and has previously faced enforcement actions for operating without registrations under U.S. securities laws, notably settling with the SEC for operating an unregistered exchange.

Custody

Plus500 holds client funds in segregated accounts in compliance with regulations, but it does not support direct crypto custody—hence no public proof of reserves, cold storage statistics, or third-party wallet audits are offered.

Poloniex maintains full proof-of-reserves using a Merkle tree system and publishes monthly reserve snapshots, starting with TRX; while traditional third-party audits or detailed cold-storage percentages aren’t publicly disclosed, the reserve transparency program is a step toward accountability.

Insurance & Protection Funds

There is no mention of specific crypto or third-party insurance on holdings; however, regulated jurisdictions provide standard investor protections, such as compensation schemes in the UK and EU for client funds.

The platform does not advertise a dedicated insurance fund or similar institutional-level protection to cover user losses from breaches or insolvency.

Incident History

There are no widely reported incidents of security breaches or hacks on record; past regulatory action includes an FCA fine in earlier years for AML-related deficiencies, but there have been no recent major operational interruptions.

Poloniex settled a major enforcement case with OFAC over sanctions violations and with the SEC for unregistered operations; additionally, it endured a large hot-wallet breach in late 2023 that reportedly resulted in over $114 million in user losses.

Risk Controls

Plus500 employs standard security controls such as SSL encryption and protected logins; however, features like two-factor authentication, address whitelisting, anti-phishing tools, sub-account structures, or granular API access are not prominently highlighted as available.

The exchange offers standard security tools including mandatory two-factor authentication (2FA), email freezing, anti-phishing guidance, and users are encouraged to manage account history and log out sessions manually; information on sub-accounts or granular API permissioning is not prominent.

Transparency

Plus500 publishes regular financial and corporate reports, operates under UK corporate governance standards, and adheres to regulatory transparency; public blockchain wallet visibility or formal SLAs are not provided.

Poloniex publishes its Proof-of-Reserves reports monthly and provides tools for users to verify their balances via Merkle proofs; however, it does not regularly publish monthly financial or operational reports, SLA terms, nor a public wallet trace log.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit via bank transfers, Visa/MasterCard, PayPal, Skrill, Apple Pay, or Google Pay. The general minimum is around $100, though wire transfers may require more depending on your region; maximum limits vary by country and payment method. Deposits are free on Plus500’s side but may incur charges from your provider, and processing typically takes between 1 to 7 business days depending on the method and your location.

Users can deposit fiat using third-party gateways like Simplex via credit/debit card, bank transfers, and e-wallets; limits and processing times depend on the gateway and user’s verification level, with weekly caps around $50,000 for deposits.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Account registration is swift and includes mandatory identity verification (KYC/AML). Although Phases like “Basic” or “Advanced” are not explicitly categorized, funding and withdrawal capabilities may be restricted until you submit standard documents like government-issued ID and proof of residence; further verification may be requested depending on individual circumstances.

Trading and basic withdrawals are accessible without completing KYC (Level 1), capped at modest daily limits; completing full verification (Level 2) unlocks higher withdrawal and trading limits and access to margin/futures.

Withdrawals

Plus500 does not support cryptocurrency withdrawals, only fiat. Withdrawal processing takes around 1 to 3 business days, though your bank or wallet provider may extend that to as much as a week. If you withdraw less than $100, a fee may apply, and exceeding a certain number of monthly withdrawals could also trigger additional charges.

Withdrawal limits scale with verification—Level 1 up to ~$10,000/day (higher with 2FA), Level 2 up to ~$1,000,000/day with 2FA and whitelisting; withdrawals are processed via supported blockchains like ERC-20, TRC-20, BEP-20, and timing varies with network congestion.

Customer Support

Support operates 24/7 via live chat and email, with quick response times and an accessible FAQ/Trading Academy for self-help. While response speeds can vary, most clients find support prompt and helpful, aided by a broad knowledge base covering deposits, trading, and platform navigation.

Poloniex offers support via email and a self-help knowledge base; live chat and multilingual support appear limited, leading to mixed reviews on response times and ticket resolution.

Languages & Localization

The platform supports over 30 languages, including native Spanish, and displays prices in your account base currency (e.g., €). It operates under local regulatory regimes in multiple regions, ensuring that services are tailored to local rules and currency preferences.

The interface is available primarily in English, supports fiat display in USD/EUR among others, and relies on third-party providers for payment—local regulatory compliance varies by user location.

App Quality & Stability

Plus500’s app is widely rated as stable and user-friendly across both mobile and web platforms. While specific crash-rate figures and update logs aren’t published, ongoing enhancements and a clean operational record suggest consistent attention to performance and reliability.

The Poloniex mobile app is generally stable and regularly updated on major app stores, although a precise crash rate isn’t published; user feedback indicates occasional bugs, but overall smooth trading and wallet use.

Experience, Performance & Ecosystem

UX/UI

Plus500 offers a clean, minimalistic interface designed for quick onboarding—there’s no separate lite or pro mode, just one unified platform that scales from basic to advanced features as you explore it.

The interface balances simplicity with depth—while it doesn’t offer explicit “Lite” or “Pro” modes, the design refresh has made navigation and core features more intuitive for newcomers, yet power users can still access advanced tools once familiar with the layout.

Performance

Execution is generally smooth and low-latency in stable markets, though during extreme volatility the platform may slow down; KYC delays have been reported during bull runs, but such cases are rare and resolve quickly.

Poloniex enhanced performance with its backend overhaul and new trading engine, resulting in reduced latency and improved stability during normal trading; however, very high-volatility periods may still challenge order execution speed, and user reports suggest occasional delays in KYC processing during bull markets.

Education

Their Trading Academy includes ebooks, guided videos, and webinars plus a fully functional, unlimited demo account—while most resources are in English, some video subtitles and FAQs support Spanish.

While Poloniex lacks a dedicated trading academy or demo simulator on its site, it provides multilingual support (including Spanish) via help articles and blog content to guide users, though comprehensive interactive learning tools aren’t currently offered.

Community

Plus500 does not prominently host community forums or manage official Discord or Telegram groups; referral options exist but are based on affiliate links rather than social investor networks.

Poloniex fosters community engagement through its Referral Center with multi-tier reward programs, ambassador levels offering commission boosts and even airdrops; it also maintains official Telegram and social media channels for announcements and community interaction.

Integrations

The platform runs its proprietary web and mobile interface and does not support native TradingView, bot integration, tax-report automation, or accounting tool sync.

The exchange supports bot integrations and external strategies via CCXT-certified APIs; automated bot services (e.g. DCA bots with trading signal support) are in use, and data compatibility with tax tools like Crypto Tax Calculator allows users to export trade history via API or CSV for tax reporting.

Who Each One Is Best For

Plus500 shines for traders seeking a straightforward, demo-supported CFD experience built around usability and risk tools—especially newcomers or those who prioritize simplicity over advanced automation or social features.

Poloniex is ideal for users who appreciate advanced trading tools with moderate learning curve, enjoy automated bot trading, and prefer a platform that supports integrations—while still being accessible to reasonably tech-savvy beginners—not as suited for those seeking built-in educational simulations or ultra-simplified interfaces.