Remitano vs Zebpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Remitano and Zebpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Remitano

Zebpay

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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Remitano is ideal if:

Great for beginners – user-friendly, peer-to-peer model with escrow protection makes crypto buying and selling straightforward for new users.
Strong regional access – wide support for local payment methods in developing markets, making it highly accessible in many countries.
Limited for pros – lacks advanced trading tools and deep liquidity, so experienced traders may find it too simple.

Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Remitano isn’t ideal if:

Not for fee-sensitive traders – peer-to-peer pricing can include seller markups and less transparency, making it less cost-effective than alternatives.
Too basic for advanced strategies – lacks margin, leveraged trades, and sophisticated order types for power users.
Dependent on counterparties – trade delays or stalls may occur if the other party doesn’t act promptly, disrupting the experience.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Fees & Total Costs

Spot Maker/Take

Remitano operates mainly as a P2P marketplace where maker fees typically apply (around 1 %) and takers often pay none; there are no published volume-based discounts or native token rebates.

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Futures/Derivatives

Remitano currently does not provide futures or derivatives trading, so there are no maker, taker, or funding fees to report.

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Average Spreads on Liquid Pairs

As a P2P platform, Remitano doesn’t publish formal spread data for these pairs—prices are negotiated individually, so spreads may vary by offer and are not standardized.

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Fiat Deposits & Withdrawals

methods, fees, timing

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

On-chain Withdrawals

fixed vs dynamic fee by network (BTC, ETH, TRX, etc.)

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Hidden Costs

currency conversion, inactivity, KYC express, etc.

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Real-World Cost Example: “€500 BTC

“Buying €500 in BTC” (fee + spread + withdrawal)

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

Remitano supports around 30–40 cryptocurrencies overall, with the most active pairings centered on BTC, ETH, USDT, XRP, and LTC, reflecting the highest liquidity and trading frequency.

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Product Range

Remitano focuses on P2P spot trading and instant crypto-to-crypto swaps. It does not offer futures, margin, perpetuals, options, ETFs, grid bots, copy trading, or automated DCA—but it does support staking and some lending/earn products.

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Liquidity

24h volume & order-book depth

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Tools

You can place basic order types like market and limit, with swap functionality. There are price alerts and a clean interface (including mobile), but no advanced charting, OCO orders, TradingView integration, or full API/WebSocket feed.

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

Geographic Restrictions by Product

Derivatives are not offered anywhere, and traditional P2P trading is unavailable in select regions like Canada, the UK, Singapore, and others, depending on local regulation.

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Innovation

The platform includes staking and earn products (flexible vs. fixed terms may vary by asset), as well as token swap tools—but lacks launchpad, launchpool, or structured investment pools beyond basic staking.

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Grasp who runs it

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Licenses/Registration

Remitano adheres to anti-money laundering (AML) and know-your-customer (KYC) protocols based on FATF frameworks but does not hold formal VASP/VISA licenses under EU MiCA or equivalent regulatory regimes.

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

Custody

User funds are held through in-house custodial systems with most crypto stored offline in cold storage; however, there’s no public proof-of-reserves or verified audit disclosures available.

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Insurance & Protection Funds

The platform does not advertise insurance or user asset protection funds beyond its standard custodial responsibilities and escrow mechanism.

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

Incident History

There have been no widely publicized hacks or regulatory penalties against Remitano; the exchange emphasizes asset protection and operational stability in its communications.

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

Risk Controls

Remitano enforces two-factor authentication, withdrawal whitelist options, phishing safeguards, escrow-backed P2P trades, and periodic security audits to protect user assets and enhance transactional safety.

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Transparency

The exchange does not publish monthly transparency reports, SLAs, or public wallet addresses—its operational disclosures remain limited, focusing more on user security than open audit data.

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Users can deposit fiat via linked bank transfers or “Fiat Wallet,” with minimums and maximums emerging from their KYC level; processing times vary by country and can be near-instant in some regions or take up to a few days depending on banking systems.

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC is mandatory and structured in tiers—from basic phone verification to advanced identity and peer certifications—each unlocks higher deposit, buy, and withdrawal thresholds and broader functionality.

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Withdrawals

Crypto withdrawals depend on your verification level and support major networks like ERC-20, TRC-20, and BEP-20, with typical processing done within the blockchain’s normal timeframes, though exact thresholds and durations vary by region and asset.

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Customer Support

Remitano offers round-the-clock live chat and email support, backed by a robust help center and forum—response times are generally quick for chat, with slightly slower email replies, and an extensive FAQ base for self-service.

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Languages & Localization

The platform operates natively in English and many local languages, displays fees in local fiat (EUR, USD, etc.), and adapts interface and regulatory disclosures to your country for a localized experience.

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

App Quality & Stability

The mobile and web apps are praised for reliability and ease of use, with fast deposits/withdrawals and a solid user interface; user reviews (e.g. Google Play) rate performance around 4.3 stars, indicating overall stability and regular updates.

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Experience, Performance & Ecosystem

UX/UI

The interface prioritizes simplicity—ideal for beginners—with clear navigation and essential features; it recently introduced a lightweight “Remitano Lite” mini-app within Telegram, offering ultra-fast trades and onboarding.

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Performance

Trades generally execute swiftly thanks to P2P matching and escrow, even during volatile periods, and the platform’s minimal infrastructure helps avoid downtime; though in high-demand bull markets, KYC approvals might slow down due to verification surges.

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Education

Remitano does not currently offer formal learning modules like academies or demo trading tools, and while its Help Center provides support, there’s limited dedicated educational content—especially lacking in Spanish-language tutorials.

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

Community

Remitano maintains an active official Telegram channel and bot for updates and support, in addition to a user forum and a referral program that rewards members for inviting others.

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Integrations

The platform offers a clean in-app trading experience but lacks integrations with advanced tools like TradingView, external trading bots, tax calculators, or accounting software—favoring a streamlined, standalone approach.

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

Who Each One Is Best For

Remitano shines for users seeking fast, intuitive P2P trading—particularly newcomers and regional traders in developing markets—while those needing advanced features, automation, or deep analytics may find it too pared-down for their needs.

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.