Robinhood vs Bigone: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Robinhood and Bigone This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 25, 2025

Robinhood

Bigone

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

Yes

United Kingdom

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Robinhood is ideal if:

Ideal for multitasking investors. Seamlessly combine stock, ETF, and crypto trading in one app—great if you want everything under one roof without jumping between platforms.
Perfect for beginners seeking simplicity. Offers a clean, intuitive interface, low entry with fractional investing, and no commission distractions—ideal if you're starting your crypto journey.
Less suitable for advanced crypto users. Lacks sophisticated tools and deep crypto selection compared to dedicated exchanges—so if you’re into in-depth analysis or niche tokens, it may feel limiting.

Bigone is ideal if:

Strong security foundations — BigONE deploys cold wallet reserves, multi-signature storage, and enforced two-factor authentication, making it a solid pick if asset protection is your priority.
Flexible services ecosystem — Offers margin and futures trading, copy trading, staking, lending, and liquidity mining—all within a single platform, ideal for users who want diverse earning and trading options.
Beginner-friendly features — With demo accounts, low minimum deposits, an intuitive interface, and mobile access, it provides a gentle entry point for new traders keen to learn hands-on.

Robinhood isn’t ideal if:

You want full self-custody of your crypto. You can't withdraw or transfer crypto to your own wallet in the main app, restricting flexibility and personal control.
You need wide crypto variety or advanced trading tools. Supported coins are limited and tools are basic—less compelling if you're seeking diverse assets or deep trading features like derivatives, margin, or complex orders.
You prioritize seamless withdrawals and regulatory clarity. Past issues with withdrawal restrictions and regulatory settlements suggest cautiousness—especially if access to assets and transparency are top priorities.

Bigone isn’t ideal if:

Not fully regulated transparency — The exchange doesn’t clearly disclose its regulation structure or provide detailed company background, which could raise trust concerns for users seeking fully licensed platforms.
Fiat limitations affect access — Lacks direct fiat deposit support in many regions and doesn’t allow bank/card funding in most cases, making it inconvenient for users who prefer traditional payment methods.
Security breach history — Recently suffered a significant hack targeting its hot wallet, temporarily halting trading and deposit services—which may deter those prioritizing operational resilience.

Fees & Total Costs

Spot Maker/Take

Robinhood uses a simplified fee model based on a sliding scale of monthly trading volume rather than explicit maker/taker tiers—starting around 0.85% for lower volumes and decreasing as volume grows, with no native token discounts.

BigONE charges a flat 0.2 % for both maker and taker orders on spot trading, and applies discounts through its tiered VIP system—higher levels (Bronze to Challenger) qualify for lower maker/taker fees based on privilege points earned via volume, referrals, or holdings, with fees notably reduced at top tiers

Futures/Derivatives

Robinhood recently introduced futures trading, with futures contracts priced per contract rather than via maker/taker percentages—futures access comes with a fixed per-contract cost depending on your account tier, and there’s no ongoing funding rate as seen in perpetuals.

For perpetual futures contracts, BigONE charges 0.02 % maker and 0.06 % taker fees, with funding rate payments exchanged between long and short positions at regular intervals and no additional platform fee for funding itself

Average Spreads on Liquid Pairs

Spreads on major pairs like BTC and ETH typically fall between 0.5% and 1%, reflecting the small markup embedded in Robinhood’s “commission-free” model.

While BigONE-specific spread data is scarce, the exchange’s BTC/USDT and ETH/USDT pairs are generally expected to align with tight spreads seen across highly liquid platforms—typically well below 0.1 % for such major pairs

Fiat Deposits & Withdrawals

You can deposit via bank transfer or debit card with fees of up to 1.5%, depending on method and instant options; standard bank transfers are often free or low-cost, and processing times are comparable to other digital brokerages.

methods, fees, timings

On-chain Withdrawals

Crypto withdrawals to external wallets don’t carry Robinhood fees—which means you only pay the usual network (gas) fees, which fluctuate based on blockchain congestion.

fixed vs dynamic fees (BTC, ETH, TRX, etc.)

Hidden Costs

There are no inactivity or conversion fees, but indirect costs can arise from spreads, payment-for-order-flow execution, and instant funding options that bundle in surcharges beyond visible pricing.

Implicit costs can include exchange rate conversion within OTC trades, inactivity charges (none publicly indicated), expedited KYC processes (not clearly associated with extra cost), or fallback spreads embedded in peer-to-peer OTC fiat conversions—so while not labeled as fees, these can quietly affect overall costs.

Real-World Cost Example: “€500 BTC

buying €500 of BTC—You’d pay Robinhood’s embedded spread (typically ~0.5–1%) plus any small fee based on your volume tier; if you then withdrew BTC on-chain, you’d pay the network (gas) fee on that transfer.

Suppose you convert €500 via OTC into USDT or BTC (with a typical provider fee of ~2 %), then place a spot trade paying ~0.2 % spot fee and accept a spread of ~0.05 %; if you then withdraw BTC on-chain (0.0005 BTC fee), your total cost would roughly include

Crypto Offering & Trading Features

Number of Coins & Pairs

About 28 cryptos in the U.S.; over 40 in Europe, covering top-volume names like BTC, ETH, SOL and popular altcoins. Limited pairing structure compared to full exchanges.

BigONE supports over 500 cryptocurrencies across more than 170 trading pairs, with its top-20 by volume typically including heavyweights like BTC/USDT, ETH/USDT, XRP/USDT, and SOL/USDT.

Product Range

Offers spot trading, newly launched crypto perpetual futures (Europe only), staking for ETH & SOL, and tokenized U.S. stocks & ETFs (Europe). No margin, options, lending, copy trading, grid bots, or automated DCA.

You’ll find a broad suite of offerings—spot, margin trading (up to 10×), perpetual futures (up to 100× leverage), structured products (like dual investment), lending, staking, liquidity-mining, copy-trading, grid-bots, and DCA-style automated tools.

Liquidity

Exact 24h volume and order book depth not published—but leading pairs (BTC, ETH) benefit from Robinhood’s broader user base, though liquidity may be thinner than deep-tier centralized exchanges.

The 24-hour trading volume is in the high hundreds of millions of dollars, and for key pairs like BTC and ETH, order book depth is robust enough to ensure smooth execution on sizable trades.

Tools

Basic order types (limit, market); lacks OCO or complex conditional orders. Charting tools are simple, and there’s no native TradingView or public API/WS support yet—advanced traders may find features limited.

BigONE supports a full range of order types—including limit, stop, TP/SL, OCO, post-only and reduce-only—along with trading alerts, advanced charting (TradingView integration), and both REST API and WebSocket access for automating or building strategies.

Geographic Restrictions by Product

Derivatives like perpetual futures and tokenized stocks/ETFs available only to European users; U.S. users can stake crypto but don’t yet access tokenized or futures products.

Some advanced products—especially derivatives—are not accessible in restricted regions such as the United States and China, limiting access based on user location.

Innovation

Strong push into tokenization and self-custody—rolling out its own Layer-2 blockchain and Robinhood Chain, along with flexible staking options (unstake anytime), positioning itself as a crypto-native super-app.

The platform includes innovative features like flexible versus fixed staking options, launchpad/launchpool alternatives, and other evolving income opportunities to help users engage with new projects or yield mechanisms.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Robinhood Crypto services are operated under Robinhood Crypto, LLC, a U.S.-based company founded in 2013, headquartered in Menlo Park, California.

BigONE is operated by One Trading Limited, founded in 2017 and registered in Seychelles; it also operates under the regulated entity BigONE Eurasia based in Astana International Financial Centre (AIFC), which is governed by the Astana Financial Services Authority.

Licenses/Registration

The platform holds a New York BitLicense and operates under U.S. financial regulations, with additional compliance under EU frameworks like MiCA for its European crypto services.

The AIFC-based segment of BigONE holds licenses for operating as an investment exchange, clearing house, trading facility, and custodian—indicating formal oversight in that jurisdiction, though global licensing appears limited.

Custody

Robinhood uses internally managed custodial storage, asserting ownership remains with the user; public proof-of-reserves or third-party audit details aren’t disclosed, and cold storage allocation is not specified.

BigONE maintains a mixed custody model with segregated cold and hot wallets, employs multi-signature safeguards, and claims 100 % asset reserves with a mechanism enabling users to track reserves—though external audit or formal Proof of Reserves verification remains unpublished.

Insurance & Protection Funds

There’s no public insurance covering crypto holdings, and accounts are not SIPC- or FDIC-protected when it comes to digital assets.

The platform holds an internal insurance reserve pool which it drew upon to fully compensate users after a security breach, acting as a form of self-insured protection.

Incident History

The platform has dealt with several notable issues—including a past SEC and California settlement over withdrawal restrictions, a 2021 data breach of personal information, and regulatory fines—though the SEC crypto investigation has since been closed.

In July 2025, BigONE endured a supply-chain attack targeting its hot wallet, resulting in a $27 million loss—private keys remained intact, the threat was contained, and full user compensation was made from internal reserves.

Risk Controls

Basic safeguards like two-factor authentication are implemented, but features like IP/email whitelisting, sub-accounts, or granular API permissions aren’t prominently offered for crypto accounts.

Security measures include mandatory two-factor authentication, real-time wallet monitoring, cold-hot wallet separation with multi-signature use, encrypted key management, and a public bug bounty program to surface vulnerabilities.

Transparency

Robinhood does not provide periodic proof-of-reserves, public wallets, or formal service-level agreements (SLA), and overall transparency around custody operations remains minimal.

While BigONE communicates openly during incidents and allows reserve tracking, it currently does not publish regular reports, maintain a public wallet address, or offer formal service-level agreements.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit via standard bank (ACH) transfers or debit cards; amounts and limits vary by account history, with bank transfers typically taking 2–5 business days and debit cards offering faster access subject to processing speeds and internal checks.

BigONE doesn’t support traditional fiat deposits directly through bank transfer, card, or e-wallets; instead, users rely on its OTC desk, where they can use channels like Alipay or WeChat Pay to convert fiat to crypto for trading. No official minimums or maximums are advertised, and timings depend on third-party provider processing.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Identity verification is mandatory to start trading crypto—Robinhood maintains a single-tier KYC process rather than clear “Basic” or “Advanced” tiers, and withdrawal/trading limits adjust automatically based on verification completeness and account activity.

BigONE features two identity verification tiers

Withdrawals

Withdrawals are capped (e.g., up to ~$5,000 in crypto or 10 transfers per 24 hours in the U.S.), subject to settlement hold times of up to a few business days, and only standard network formats are supported—some tokens or non-standard formats may be restricted.

limits, speeds & networks

Customer Support

Support is via email and in-app forms with variable response times; there’s no dedicated 24/7 chat team, but users have access to a help center and FAQ base for self-service.

The exchange offers 24/7 multilingual assistance via live chat and ticketing/email, though it lacks a direct call center; users can also consult an extensive FAQ and support library through the help center for self-service.

Languages & Localization

The platform operates primarily in English, with pricing shown in local fiat (USD or EUR); regulatory adherence is aligned to U.S. and EU standards depending on your region.

BigONE’s interface supports over a dozen languages, including English, and displays trading figures in widely used currencies such as USD and EUR, but local regulatory nuances aren’t highlighted or tailored for specific jurisdictions.

App Quality & Stability

The app is generally stable and user-friendly, though occasional delays or outages have occurred during peaks—overall, Robinhood pushes frequent updates to improve reliability and functionality.

The BigONE mobile app—available on iOS and Android—is reported to be stable and smooth, with fast loading times, no significant lags or crashes noted, frequent updates, and a responsive UI that supports real-time trading and charting.

Experience, Performance & Ecosystem

UX/UI

The app shines with a minimalist, approachable design—big tappable cards, clean layouts, and subtle motion cues make navigation intuitive even for newcomers, though there’s no separate “Lite” or “Pro” mode to shift complexity.

BigONE delivers a clean and intuitive interface that’s approachable for newcomers yet robust for advanced users; mobile and web platforms provide streamlined default views for quick trades and a more advanced layout (pro-style) for detailed charting and order control.

Performance

While generally responsive, Robinhood has historically faced latency and system strain during periods of extreme trading volume; backend upgrades have since improved stability, but occasional delays or access queues may still occur in peak volatility.

Order execution is generally fast and consistent, with minimal delays under normal conditions; even during high-volatility spikes, the system scales reliably, and KYC processing experience remains responsive without long queue delays—even in peak bull markets.

Education

Robinhood offers educational content via its in-app help sections and “Learn” modules—but lacks advanced tools like a demo environment, simulator, or content in languages beyond English, limiting onboarding for non-English speakers.

The platform offers educational resources like a learning center and trading guides, though a full demo or simulator isn’t currently available; Spanish content is moderate—translated basic materials exist but in-depth tutorials are primarily in English.

Community

There’s no native forum or official Telegram/Discord community, but Robinhood includes referral incentives and relies on user groups external to its platform; community interaction happens mostly off-app.

BigONE nurtures an active community with official channels on Telegram and Discord, maintains a robust referral rewards program offering fee discounts, and engages users through social updates rather than formal forums.

Integrations

Robinhood does not support third-party integrations like TradingView, external trading bots, tax tools, or accounting software—traders work within the native platform without plug-in flexibility.

There’s a built-in TradingView terminal for advanced technical analysis, supports integration with external trading bots via API, though it doesn’t offer native tax or accounting tools; users typically export data for external bookkeeping.

Who Each One Is Best For

Robinhood Crypto suits casual or mobile-first investors who value simplicity and convenience in U.S. or European markets; advanced traders or those seeking deep tools and community interaction may find it too basic.

This platform suits a wide range—from beginner users who value simplicity and educational support to intermediate traders who want tools like grid bots and copy-trading, but power users seeking full tax or accounting automation may need complementary tools.