Robinhood vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Robinhood and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 25, 2025

Robinhood

Pointpay

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

China

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Robinhood is ideal if:

Ideal for multitasking investors. Seamlessly combine stock, ETF, and crypto trading in one app—great if you want everything under one roof without jumping between platforms.
Perfect for beginners seeking simplicity. Offers a clean, intuitive interface, low entry with fractional investing, and no commission distractions—ideal if you're starting your crypto journey.
Less suitable for advanced crypto users. Lacks sophisticated tools and deep crypto selection compared to dedicated exchanges—so if you’re into in-depth analysis or niche tokens, it may feel limiting.

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Robinhood isn’t ideal if:

You want full self-custody of your crypto. You can't withdraw or transfer crypto to your own wallet in the main app, restricting flexibility and personal control.
You need wide crypto variety or advanced trading tools. Supported coins are limited and tools are basic—less compelling if you're seeking diverse assets or deep trading features like derivatives, margin, or complex orders.
You prioritize seamless withdrawals and regulatory clarity. Past issues with withdrawal restrictions and regulatory settlements suggest cautiousness—especially if access to assets and transparency are top priorities.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

Robinhood uses a simplified fee model based on a sliding scale of monthly trading volume rather than explicit maker/taker tiers—starting around 0.85% for lower volumes and decreasing as volume grows, with no native token discounts.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

Robinhood recently introduced futures trading, with futures contracts priced per contract rather than via maker/taker percentages—futures access comes with a fixed per-contract cost depending on your account tier, and there’s no ongoing funding rate as seen in perpetuals.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

Spreads on major pairs like BTC and ETH typically fall between 0.5% and 1%, reflecting the small markup embedded in Robinhood’s “commission-free” model.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

You can deposit via bank transfer or debit card with fees of up to 1.5%, depending on method and instant options; standard bank transfers are often free or low-cost, and processing times are comparable to other digital brokerages.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Crypto withdrawals to external wallets don’t carry Robinhood fees—which means you only pay the usual network (gas) fees, which fluctuate based on blockchain congestion.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

There are no inactivity or conversion fees, but indirect costs can arise from spreads, payment-for-order-flow execution, and instant funding options that bundle in surcharges beyond visible pricing.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

buying €500 of BTC—You’d pay Robinhood’s embedded spread (typically ~0.5–1%) plus any small fee based on your volume tier; if you then withdrew BTC on-chain, you’d pay the network (gas) fee on that transfer.

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

About 28 cryptos in the U.S.; over 40 in Europe, covering top-volume names like BTC, ETH, SOL and popular altcoins. Limited pairing structure compared to full exchanges.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

Offers spot trading, newly launched crypto perpetual futures (Europe only), staking for ETH & SOL, and tokenized U.S. stocks & ETFs (Europe). No margin, options, lending, copy trading, grid bots, or automated DCA.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

Exact 24h volume and order book depth not published—but leading pairs (BTC, ETH) benefit from Robinhood’s broader user base, though liquidity may be thinner than deep-tier centralized exchanges.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

Basic order types (limit, market); lacks OCO or complex conditional orders. Charting tools are simple, and there’s no native TradingView or public API/WS support yet—advanced traders may find features limited.

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

Derivatives like perpetual futures and tokenized stocks/ETFs available only to European users; U.S. users can stake crypto but don’t yet access tokenized or futures products.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

Strong push into tokenization and self-custody—rolling out its own Layer-2 blockchain and Robinhood Chain, along with flexible staking options (unstake anytime), positioning itself as a crypto-native super-app.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Robinhood Crypto services are operated under Robinhood Crypto, LLC, a U.S.-based company founded in 2013, headquartered in Menlo Park, California.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

The platform holds a New York BitLicense and operates under U.S. financial regulations, with additional compliance under EU frameworks like MiCA for its European crypto services.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

Robinhood uses internally managed custodial storage, asserting ownership remains with the user; public proof-of-reserves or third-party audit details aren’t disclosed, and cold storage allocation is not specified.

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

There’s no public insurance covering crypto holdings, and accounts are not SIPC- or FDIC-protected when it comes to digital assets.

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

The platform has dealt with several notable issues—including a past SEC and California settlement over withdrawal restrictions, a 2021 data breach of personal information, and regulatory fines—though the SEC crypto investigation has since been closed.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

Basic safeguards like two-factor authentication are implemented, but features like IP/email whitelisting, sub-accounts, or granular API permissions aren’t prominently offered for crypto accounts.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

Robinhood does not provide periodic proof-of-reserves, public wallets, or formal service-level agreements (SLA), and overall transparency around custody operations remains minimal.

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

You can deposit via standard bank (ACH) transfers or debit cards; amounts and limits vary by account history, with bank transfers typically taking 2–5 business days and debit cards offering faster access subject to processing speeds and internal checks.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Identity verification is mandatory to start trading crypto—Robinhood maintains a single-tier KYC process rather than clear “Basic” or “Advanced” tiers, and withdrawal/trading limits adjust automatically based on verification completeness and account activity.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

Withdrawals are capped (e.g., up to ~$5,000 in crypto or 10 transfers per 24 hours in the U.S.), subject to settlement hold times of up to a few business days, and only standard network formats are supported—some tokens or non-standard formats may be restricted.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

Support is via email and in-app forms with variable response times; there’s no dedicated 24/7 chat team, but users have access to a help center and FAQ base for self-service.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The platform operates primarily in English, with pricing shown in local fiat (USD or EUR); regulatory adherence is aligned to U.S. and EU standards depending on your region.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

The app is generally stable and user-friendly, though occasional delays or outages have occurred during peaks—overall, Robinhood pushes frequent updates to improve reliability and functionality.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

The app shines with a minimalist, approachable design—big tappable cards, clean layouts, and subtle motion cues make navigation intuitive even for newcomers, though there’s no separate “Lite” or “Pro” mode to shift complexity.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

While generally responsive, Robinhood has historically faced latency and system strain during periods of extreme trading volume; backend upgrades have since improved stability, but occasional delays or access queues may still occur in peak volatility.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

Robinhood offers educational content via its in-app help sections and “Learn” modules—but lacks advanced tools like a demo environment, simulator, or content in languages beyond English, limiting onboarding for non-English speakers.

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

There’s no native forum or official Telegram/Discord community, but Robinhood includes referral incentives and relies on user groups external to its platform; community interaction happens mostly off-app.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

Robinhood does not support third-party integrations like TradingView, external trading bots, tax tools, or accounting software—traders work within the native platform without plug-in flexibility.

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

Robinhood Crypto suits casual or mobile-first investors who value simplicity and convenience in U.S. or European markets; advanced traders or those seeking deep tools and community interaction may find it too basic.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.