Upbit vs Zebpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Upbit and Zebpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Upbit

Zebpay

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Europe

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China

Canada

United Kingdom

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Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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Upbit is ideal if:

Great for beginner-friendly trading: Offers a clean, intuitive interface and strong security, making it ideal if you're new to crypto and value simplicity.
Strong Asian market presence: Deeply localized in South Korea and Southeast Asia, with excellent liquidity and fiat integration in those regions.
Not suited for advanced instruments: If you're looking for margin, derivatives, or broad global fiat support, Upbit’s limited financial features may not fit your needs.

Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Upbit isn’t ideal if:

Limited product variety: Lacks margin, futures, copy-trading, loans, or crypto cards, restricting users seeking more advanced financial tools.
Geographically constrained: Primarily serves South Korea and select Asian markets; support and fiat options are limited for most global users.
Basic customer support: Relies mainly on ticket-based assistance with minimal tutorials or live help, which may not satisfy those wanting more hands-on guidance.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Fees & Total Costs

Spot Maker/Take

Upbit applies a flat trading fee—typically around 0.20–0.25%—for both maker and taker spot orders across supported pairs, with no tiered discounts or native token rebates.

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Futures/Derivatives

Upbit does not offer futures or derivative instruments, so there are no maker, taker, or funding fees to consider.

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Average Spreads on Liquid Pairs

On major spot pairs like BTC/USDT or ETH/USDT, spreads are generally tight and reflective of high liquidity, though your precise rate depends on market depth at the time of execution.

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Fiat Deposits & Withdrawals

Upbit supports bank transfers for fiat, with deposit methods varying by region; fees and processing times vary according to local banking systems and verification levels.

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

On-chain Withdrawals

Upbit charges fixed network fees per asset (e.g. a fixed amount in BTC or ETH), which do not adjust dynamically based on network congestion.

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Hidden Costs

You might encounter costs such as currency conversion spreads, speedier KYC processing, or cross-border banking charges; these are not labeled as explicit fees but can subtly add to your overall cost.

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Real-World Cost Example: “€500 BTC

If you purchase €500 in BTC, your total cost includes the platform’s flat trading fee plus the market spread; withdrawing that BTC would then incur the asset’s fixed network withdrawal fee.

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

Upbit lists approximately 260-263 cryptocurrencies (depending on the data source) and over 540 trading pairs overall, with the top 20 by volume dominated by KRW pairs like ETH/KRW, XRP/KRW, and BTC/KRW, reflecting its regional liquidity strength.

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Product Range

Upbit focuses exclusively on spot markets and does not offer margin, perpetual futures, options, crypto ETFs, lending, copy trading, grid bots, or automated DCA; however, it does include staking/earn services for select assets.

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Liquidity

Upbit’s 24-hour trading volume typically ranges in the multi-billion-dollar bracket, and its order books for BTC and ETH pairs exhibit strong depth, especially for KRW-denominated pairs, ensuring tight spreads and reliable execution.

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Tools

The platform supports limit, market, and stop-limit order types, plus charting tools and dashboards, API and WebSocket access, but lacks native TradingView integration and any alerting capabilities.

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

Geographic Restrictions by Product

Derivatives and advanced instruments are unavailable across the board, and even spot trading is restricted in regions like the United States, Japan, China, and Taiwan due to regulatory limitations.

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Innovation

While Upbit does not host launchpads, launchpools, or flexible-vs-locked earn programs, it does offer staking options for select chains—but no advanced yield farming or investment pools.

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Upbit is operated by Dunamu Inc., a South Korean company founded in 2017, with its headquarters located in Seoul and expanding operations through entities such as Upbit Singapore.

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Licenses/Registration

Upbit Singapore holds a fully licensed status as a Major Payment Institution under Singapore’s Payment Services Act, enabling regulated digital token services, while its Korean operations continue under the Virtual Asset Service Provider framework.

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

Custody

Upbit maintains full custody of user assets, backed by recent audits confirming over-100 percent reserves for both digital assets and cash equivalents, alongside substantial cold-wallet holdings.

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Insurance & Protection Funds

The exchange has set aside dedicated user protection reserves, in the order of tens of millions USD, specifically to shield user assets in case of unexpected events.

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

Incident History

In late 2019, Upbit experienced a significant hack that resulted in the loss of roughly USD 48 million in Ethereum; since then, it’s reinforced internal controls and transparency protocols.

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

Risk Controls

Upbit employs robust safety measures such as two-factor authentication, internal self-trading restrictions, a proprietary market-monitoring system, and auditing to prevent insider trading, plus granular permission controls for API access.

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Transparency

The exchange publishes periodic transparency reports including audit results and trading-behavior monitoring; while it doesn’t offer public wallet addresses or formal SLAs, it follows regulatory guidelines and discloses operational compliance measures.

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Upbit allows fiat deposits primarily via local bank transfers (e.g. KRW in Korea, SGD in Singapore) once you reach full verification; minimums vary, processing typically takes 1–3 business days.

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Supported Fiat Currencies & Conversion

Upbit allows fiat deposits primarily via local bank transfers (e.g. KRW in Korea, SGD in Singapore) once you reach full verification; minimums vary, processing typically takes 1–3 business days.

KYC (Verification Levels)

Upbit uses a four-level KYC system—ranging from basic identity checks to full verification with bank linkage—and higher levels unlock larger deposit and withdrawal capacities.

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Withdrawals

Crypto withdrawals are permitted across major networks like ERC-20 and TRC-20, with daily limits scaling by KYC level and typical processing within hours.

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Customer Support

Support is available through email and a robust FAQ/help center; users in Korea generally experience faster responses, while international users may wait longer and have less localized documentation.

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Languages & Localization

The platform is available in native English and Korean, displays balances in local currencies (KRW or SGD), and adheres to the relevant local regulatory framework for each region.

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

App Quality & Stability

The Upbit mobile app is known for its stability and smooth performance, with regular updates, low crash rates, and quick feature rollouts aimed at both beginners and experienced users.

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Experience, Performance & Ecosystem

UX/UI

The Upbit interface strikes a smart balance between clarity and functionality—offering a simplified view for beginners while still providing comprehensive charts and real-time data for more experienced users, although it doesn’t explicitly label modes as “Lite” or “Pro.”

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Performance

Order latency remains low even during high volatility, and there are no widespread reports of system crashes; however, during market peaks, KYC verification queues may grow noticeably longer, affecting access for new users.

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Education

While Upbit doesn’t offer demo accounts or a Spanish-language academy, it provides a detailed help center and tutorials that guide beginners through trading, deposits, and security.

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

Community

Official community channels such as forums or Telegram groups are limited; referral programs exist but are less central to the user experience compared to peer-driven groups and third-party platforms.

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Integrations

Upbit supports Open API and WebSocket for developer access and trading automation, but lacks native TradingView integration, external bot marketplaces, or built-in tax/accounting tool integrations.

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

Who Each One Is Best For

Upbit is best suited for traders who prioritize a clean, stable interface with transparent spot trading, high liquidity, and a regional focus—especially those located in supported Asian markets looking for reliable, everyday trading rather than highly automated or global multi-tool ecosystems.

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.