Wazirx vs Bitso: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Wazirx and Bitso This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Wazirx

Bitso

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Europe

Yes

Latin America

India

China

Canada

United Kingdom

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Wazirx is ideal if:

Great for INR-based traders seeking seamless deposits and withdrawals via Indian banking rails and P2P exchanges.
Ideal if you value a clear, user-friendly interface and mobile app with advanced charts and straightforward navigation.
Perfect choice when you want a local platform with global reach, offering many cryptocurrencies plus features like WRX-token incentives and Smart Token Fund partnerships.

Bitso is ideal if:

Latin America–centric users: Tailored for users in Mexico, Brazil, Argentina, and Colombia with local currencies, payments, and regulatory coverage, offering a seamless regional crypto experience.
Beginners who value simplicity: Its intuitive interface and easy onboarding make it a solid entry point for anyone new to crypto trading.
Crypto holders seeking flexible future options: Features like Bitso+ (earnings on your holdings with no lock-ups) and a growing suite of tools make long-term crypto use more rewarding.

Wazirx isn’t ideal if:

If you rely on instant crypto withdrawals, this platform may not suit you due to ongoing limitations and partial access issues following recent security events.
If you're an advanced technical analyst, you'll likely find the charting tools and order types (e.g. no market orders) too simplistic for complex trading strategies.
If you need responsive customer support, WazirX may fall short—user feedback points to frequent delays and limited support channels.

Bitso isn’t ideal if:

…you live outside Latin America: Access and services are focused mainly on countries like Mexico, Argentina, Brazil, and Colombia, limiting availability elsewhere.
…you need a wide range of cryptocurrencies: Bitso’s portfolio is effective for mainstream assets, but lacks the extensive variety offered by larger global exchanges.
…you value fast, hands-on support: Customer service primarily relies on tickets and digital channels, which can result in slower response times when urgent help is needed.

Fees & Total Costs

Spot Maker/Take

WazirX uses a tiered maker/taker model where fees decrease based on 30-day trading volume and WRX token holdings, encouraging active trading and WRX ownership for ongoing fee discounts.

Bitso applies a tiered maker–taker structure where fees decrease as your 30-day trading volume increases; for instance, in the USD (USDC) market, maker rates range from ~0.25% at low volumes to ~0.04% at the highest tiers, with taker rates starting around 0.30% and dropping to about 0.05%—there’s no native token discount program.

Futures/Derivatives

WazirX currently focuses exclusively on spot trading and does not offer futures or derivatives, so there are no maker/taker or funding fees associated with those instruments.

maker/taker and funding

Average Spreads on Liquid Pairs

Liquid pair spreads like BTC/USDT and ETH/USDT are typically narrow and market-competitive, reflecting high liquidity and fast matching, without meaningful average spread markup.

While Bitso doesn’t publish exact spread figures, available data and reviews suggest it maintains competitive spreads on major, liquid pairs, though not necessarily as tight as ultra-high-volume global platforms.

Fiat Deposits & Withdrawals

INR fiat deposits and withdrawals work through local Indian banking channels (such as UPI and NEFT/IMPS), with generally quick processing for deposits and moderate processing times for withdrawals, depending on banking partners and verification status.

methods, fees, timings

On-chain Withdrawals

Cryptocurrency withdrawals use dynamic network fees that adjust based on blockchain congestion, meaning the cost varies across networks like BTC, ETH, or TRX rather than a flat fixed rate.

fixed vs dynamic fees per network (BTC, ETH, TRX, etc.)

Hidden Costs

There are few hidden costs—minor currency conversion charges may apply if depositing or withdrawing in a non-INR currency, and expedited account verification might help speed processes but doesn’t incur extra public fees.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would involve paying a trading fee (discountable via WRX token), a tight market spread, and then paying a dynamic blockchain withdrawal fee to transfer the BTC on-chain—resulting in a slightly lower net BTC amount received than the €500 spent.

“Buying €500 in BTC” (fee + spread + withdrawal)

Crypto Offering & Trading Features

Number of Coins & Pairs

WazirX lists over 250 to 300 cryptocurrencies and supports hundreds of trading pairs, with its top 20 pairs generally involving major coins like BTC, ETH, and USDT in high-volume combinations.

Bitso offers around 100 trading pairs and supports roughly 55–100 cryptocurrencies, with top-volume instruments like BTC, ETH, XRP, SOL, and USDC featuring prominently among the top 20 by liquidity.

Product Range

The platform is focused mainly on spot trading, P2P markets, NFT marketplace and copy-style features like Smart Token Fund, and doesn’t offer margin, perpetuals, options, ETFs, staking, loans, or automated bots like grid or DCA.

Bitso provides spot trading plus a flexible staking/earn product (Bitso Earn) and fiat-crypto remittances (via Bitso Shift), but it does not offer margin, derivatives (futures/options), ETFs, lending, copy trading, grid bots, or automated DCA strategies.

Liquidity

BTC and ETH markets benefit from deep liquidity powered by connection to Binance, meaning order books are healthy and 24-hour volume remains solid for core pairs—creating tight spreads and swift execution.

Daily volumes for major pairs like BTC/USDT and ETH/USDT run into the tens of millions USD, offering sound liquidity and stable order-book depth, though not as deep as global mega-exchanges.

Tools

WazirX provides limit and stop-limit orders, alert notifications, integrated TradingView charts, and API/WebSocket access, offering a robust toolkit for spot traders without overly complex derivatives features.

Bitso supports market, limit, stop-loss, and stop-limit orders, integrates with TradingView for advanced charting, offers price alerts, and provides robust API/WebSocket access through its Bitso Alpha platform.

Geographic Restrictions by Product

Some advanced products like derivatives and lending aren’t available globally; WazirX restricts offerings based on user location and compliance rules, limiting access to certain tools in select jurisdictions.

Certain advanced features like staking and fiat on-ramps are limited to Latin American residents; derivatives and margin aren’t offered at all, and access is restricted outside these primary markets.

Innovation

The platform includes creative features like a Smart Token Fund (akin to copy trading) and occasionally hosts token launch initiatives, while its P2P liquidity engine remains a standout innovation in fiat-to-crypto access.

Bitso excels with its flexible-earn staking (withdraw anytime, weekly rewards) and has broadened coverage into emerging DeFi space by adding new tokens like HYPE, though it doesn’t currently run launchpads or locked-pool offerings.

Security, Regulation & Custody

Operating Entity & Jurisdiction

WazirX is operated by Zanmai Labs Pvt. Ltd., founded in 2018 and headquartered in Mumbai, India, with its crypto operations under Zettai Pte. Ltd. based in Singapore for restructuring purposes.

Bitso operates under the legal entity Badger Technology Company Ltd, incorporated in Gibraltar, with operations stretching across Latin America since its launch in 2014 out of Mexico City.

Licenses/Registration

While India currently lacks formal crypto licensing, WazirX aligns with VASP-style requirements under FIU-India rules and is increasingly moving toward global compliance readiness, including potential future MiCA adherence.

The platform holds a pioneering DLT license from the Gibraltar Financial Services Commission and operates in Mexico under the local Fintech law as an authorized payment institution (IFPE).

Custody

User assets are held in a mix of on-chain wallets and third-party custodians, with an internal and third-party-verified Proof of Reserves system to back solvency and asset holdings, supported by periodic audits and real-time transparency dashboards.

Bitso uses its own custody infrastructure, reinforced with multi-signature controls and disaster recovery via CoinCover, and offers transparency through real-time security metrics via its Trust Center.

Insurance & Protection Funds

The exchange is actively pursuing third-party custodial solutions offering insurance coverage, and its recovery plan includes allocating a portion of trading fees into a user protection reserve.

Bitso has complemented its digital-asset protection by partnering with CoinCover to provide additional risk mitigation and recovery mechanisms for user funds.

Incident History

In July 2024, WazirX suffered a major hack resulting in loss of over $230 million and suspensions of trading and withdrawals, prompting a restructuring process and implementation of new custody and recovery systems.

To date, Bitso has not experienced any known hacks or security breaches, and it has a track record of uninterrupted service without suspensions or major compliance penalties.

Risk Controls

Security measures include mandatory 2FA (via SMS, email, authenticator apps, or even biometrics), anti-phishing alerts, and internal protocols—though features like API permission granularity and sub-accounts remain limited.

The platform enforces robust risk safeguards including two-factor authentication (2FA), phishing prevention, transaction whitelists, and granular API permissions for institutional users.

Transparency

WazirX issues regular transparency reports and complies fully with law enforcement inquiries; it also publishes wallet data and Proof of Reserves dashboards, though SLA metrics and public wallet tracking remain periodically updated rather than real time.

In the interest of openness, Bitso shares live security and compliance metrics in its Trust Center, though it does not produce regular reserve or transparency reports or public wallets.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

WazirX accepts INR deposits via UPI, IMPS, NEFT, and RTGS, with minimums as low as ₹100 and maximums up to ₹50 lakh per transaction; UPI deposits are instant, while bank transfer methods usually complete within a few hours during business hours, up to a maximum of around 72 hours.

Bitso accepts fiat deposits via local bank transfers (e.g., SPEI in Mexico, Pix in Brazil), digital dollars through Payoneer, and in some markets, card deposits; minimum and maximum deposit amounts vary based on local regulations and bank systems, and transfer times generally align with domestic banking hours.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

WazirX applies a tiered Re-KYC process annually with varying document requirements; basic identity validation unlocks most features, and advanced verification may be prompted for higher volumes or full-feature access, with timing ranging from instant to up to 72 hours.

There are typically three KYC tiers

Withdrawals

INR withdrawals are processed via linked bank accounts only, with no third-party transfers allowed; withdrawals typically clear within a few hours up to 72 hours depending on the bank, and fees differ by transfer mode (e.g. NEFT vs instant). Crypto withdrawals allow network-specific address tagging, especially for assets like XRP/XLM, and fees are dynamic based on blockchain conditions.

Limits, Timing & Networks

Customer Support

WazirX offers in-app live chat around the clock, along with email and blog support, plus dedicated phone support Monday to Sunday during Indian daytime hours; response times vary but the chat feature and support center help ensure timely assistance.

Bitso provides support through live chat and an extensive Help Center ticket system, with response times typically within 24–48 hours and a rich knowledge base to guide users.

Languages & Localization

The platform is fully localized for English speakers, displays amounts in INR but allows traders to conceptualize values in € or $ mentally, and operates under Indian regulatory guidelines—even though fiat is exclusively INR-based.

The platform operates natively in English, Spanish, and Portuguese, displays fees in relevant local currencies, and tailors its services to comply with regional legal and regulatory frameworks.

App Quality & Stability

The mobile app is stable and well-maintained, with frequent updates and minimal reported crashes—keeping enhancements rolling smoothly for a reliable user experience.

Bitso’s mobile app (available for iOS and Android) mirrors the web platform in functionality and offers a smooth trading experience with strong user reviews, suggesting stability and regular updates.

Experience, Performance & Ecosystem

UX/UI

WazirX’s revamped 3.0 interface delivers a clean, intuitive layout with order book and open orders adjacent to trading, requiring minimal learning effort for both beginners and experienced traders.

Bitso caters to different skill levels by offering a stripped-down classic mode for newcomers and the more advanced Alpha Pro interface for serious traders—both seamlessly blend intuitive design with enhanced charting and order tools, making the learning curve manageable yet scalable.

Performance

Order latency is generally responsive and smooth thanks to streamlined UI, though users may occasionally notice slower response or brief interface lag during extreme market volatility or peak traffic surges.

Bitso’s Alpha Pro is optimized for fast trade execution and generally maintains uptime even during busy periods; however, during bull markets, KYC queues can lengthen, occasionally delaying full access for new users.

Education

WazirX offers a “Learn & Earn” campaign with quizzes tied to real trading, plus a dedicated Crypto Learning Zone and partner educational programs, but lacks a simulated demo or practice account for risk-free trading.

Although Bitso doesn’t offer a trading simulator or demo, it does provide educational content—including guides and insights—in Spanish across its blog and Help Center, making it accessible for Spanish-speaking users seeking self-guided learning.

Community

WazirX maintains an active presence on social platforms like Telegram and Reddit, runs educational contests and “Learn & Earn” campaigns, and supports referral programs to incentivize user growth.

Bitso fosters community engagement through active channels like official Telegram groups and a referral program, though it doesn’t operate a public forum or Discord server specifically for user discussions.

Integrations

Traders benefit from integrated TradingView-style charts and API access, while official support for third-party bots or tax-accounting tools is limited—though the platform’s API allows flexible automation for developers.

Bitso integrates directly with TradingView, enabling charting and analysis of its full spot-pair range; it also supports external integration via its robust API, though it lacks built-in tax tools or direct accounting integrations.

Who Each One Is Best For

WazirX suits crypto novices who want a clear and efficient interface with educational rewards, and suits mid-tier traders comfortable with API tools—but is less ideal for those needing a virtual demo, heavy automation, or advanced pro-trader environments.

Bitso offers an ideal blend of simplicity and capability for Latin American users—from beginners enjoying the clean interface to intermediate traders accessing Alpha Pro—making it less suited for algorithmic traders, simulator users, or those needing integrated financial tooling.