Wazirx vs Luno: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Wazirx and Luno This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Wazirx

Luno

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Latin America

India

China

Canada

Yes

United Kingdom

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Wazirx is ideal if:

Great for INR-based traders seeking seamless deposits and withdrawals via Indian banking rails and P2P exchanges.
Ideal if you value a clear, user-friendly interface and mobile app with advanced charts and straightforward navigation.
Perfect choice when you want a local platform with global reach, offering many cryptocurrencies plus features like WRX-token incentives and Smart Token Fund partnerships.

Luno is ideal if:

Excellent for beginners – Luno’s interface and mobile app are clean, intuitive, and built with simplicity in mind, making crypto entry easy and user-friendly.
Strong security and compliance – With features like deep-freeze storage and a regulation-first approach, Luno prioritizes the safety and trustworthiness of user investments.
Designed for local currency users in emerging markets – Ideal if you want to trade using your local fiat or participate in markets underserved by bigger exchanges.

Wazirx isn’t ideal if:

If you rely on instant crypto withdrawals, this platform may not suit you due to ongoing limitations and partial access issues following recent security events.
If you're an advanced technical analyst, you'll likely find the charting tools and order types (e.g. no market orders) too simplistic for complex trading strategies.
If you need responsive customer support, WazirX may fall short—user feedback points to frequent delays and limited support channels.

Luno isn’t ideal if:

Limited asset variety – If you seek a broad selection of cryptocurrencies or niche altcoins, Luno’s offering may feel too narrow for you.
Few advanced trading features – Traders who need margin, derivatives, social or P2P trading tools may find Luno’s functionality too basic.
Restricted geography – If you’re located outside its supported regions—or in underserved markets—Luno may not serve you fully or at all.

Fees & Total Costs

Spot Maker/Take

WazirX uses a tiered maker/taker model where fees decrease based on 30-day trading volume and WRX token holdings, encouraging active trading and WRX ownership for ongoing fee discounts.

Maker and taker fees adjust based on your rolling 30-day trading volume—makers generally pay no fees while takers see reduced fees at higher tiers, with no discount tied to any native token.

Futures/Derivatives

WazirX currently focuses exclusively on spot trading and does not offer futures or derivatives, so there are no maker/taker or funding fees associated with those instruments.

Luno currently does not support futures or derivatives trading, so there are no maker/taker or funding fees to consider.

Average Spreads on Liquid Pairs

Liquid pair spreads like BTC/USDT and ETH/USDT are typically narrow and market-competitive, reflecting high liquidity and fast matching, without meaningful average spread markup.

Luno maintains competitive, tight spreads on major crypto-fiat pairs thanks to strong liquidity, but exact spread values vary and are shown in real time during your transaction.

Fiat Deposits & Withdrawals

INR fiat deposits and withdrawals work through local Indian banking channels (such as UPI and NEFT/IMPS), with generally quick processing for deposits and moderate processing times for withdrawals, depending on banking partners and verification status.

You can deposit or withdraw fiat through local bank transfers, cards, and other methods specific to your jurisdiction; most deposits are free, withdrawals involve your bank’s processing time and possible nominal charges, and timing depends on your region.

On-chain Withdrawals

Cryptocurrency withdrawals use dynamic network fees that adjust based on blockchain congestion, meaning the cost varies across networks like BTC, ETH, or TRX rather than a flat fixed rate.

Withdrawals in crypto (e.g. BTC, ETH, TRX) use dynamic fees based on current blockchain congestion plus minimal operational cost—there’s no flat fee.

Hidden Costs

There are few hidden costs—minor currency conversion charges may apply if depositing or withdrawing in a non-INR currency, and expedited account verification might help speed processes but doesn’t incur extra public fees.

Luno is clear about fees, but you may face currency conversion costs if depositing or withdrawing in a diff

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would involve paying a trading fee (discountable via WRX token), a tight market spread, and then paying a dynamic blockchain withdrawal fee to transfer the BTC on-chain—resulting in a slightly lower net BTC amount received than the €500 spent.

If you plan to buy €500 worth of BTC, the total cost would include a small taker fee (unless using a maker order), a modest spread embedded in the quoted price, and a dynamic blockchain fee when withdrawing—all of which are clearly shown before you confirm the transaction.

Crypto Offering & Trading Features

Number of Coins & Pairs

WazirX lists over 250 to 300 cryptocurrencies and supports hundreds of trading pairs, with its top 20 pairs generally involving major coins like BTC, ETH, and USDT in high-volume combinations.

Luno currently offers around 18 cryptocurrencies, with roughly 114 trading pairs available; the top 20 by volume typically include major ones like BTC, ETH, XRP, SOL, ADA, USDT, USDC, LTC, DOT, AVAX, and LINK.

Product Range

The platform is focused mainly on spot trading, P2P markets, NFT marketplace and copy-style features like Smart Token Fund, and doesn’t offer margin, perpetuals, options, ETFs, staking, loans, or automated bots like grid or DCA.

Only spot trading is available—there’s no margin, futures/perpetuals, options, crypto ETFs, copy trading, or grid bots; Luno does offer straightforward staking and has a recurring buy (DCA) feature, but lending or advanced products aren’t supported.

Liquidity

BTC and ETH markets benefit from deep liquidity powered by connection to Binance, meaning order books are healthy and 24-hour volume remains solid for core pairs—creating tight spreads and swift execution.

While exact numbers aren’t public, Luno maintains solid liquidity on top pairs, contributing to tight spreads; 24-hour trading volumes usually fall in the tens of millions USD range, indicating healthy order book depth for basics like BTC and ETH.

Tools

WazirX provides limit and stop-limit orders, alert notifications, integrated TradingView charts, and API/WebSocket access, offering a robust toolkit for spot traders without overly complex derivatives features.

Luno supports standard spot order types like limit and stop-limit, enables price alerts, includes basic charting (with TradingView embedded), and offers API and WebSocket access for automated or programmatic trading.

Geographic Restrictions by Product

Some advanced products like derivatives and lending aren’t available globally; WazirX restricts offerings based on user location and compliance rules, limiting access to certain tools in select jurisdictions.

Derivatives and advanced trading tools are not offered anywhere, as Luno is strictly spot-only; availability of certain trading pairs and features also depends on the user’s country or regulatory region.

Innovation

The platform includes creative features like a Smart Token Fund (akin to copy trading) and occasionally hosts token launch initiatives, while its P2P liquidity engine remains a standout innovation in fiat-to-crypto access.

Luno includes simple staking for a select set of assets like SOL, ADA, and ETH, with flexible unstaking and weekly payouts; they don’t offer complex launchpad programs or a variety of flexible-vs-locked “earn” products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

WazirX is operated by Zanmai Labs Pvt. Ltd., founded in 2018 and headquartered in Mumbai, India, with its crypto operations under Zettai Pte. Ltd. based in Singapore for restructuring purposes.

Luno is operated by Luno Group Holdings Limited, founded in 2013, with its main legal headquarters in London, UK, and maintains regional corporate entities across jurisdictions like Malaysia, South Africa, Nigeria, Australia, Indonesia, Uganda, and the UK.

Licenses/Registration

While India currently lacks formal crypto licensing, WazirX aligns with VASP-style requirements under FIU-India rules and is increasingly moving toward global compliance readiness, including potential future MiCA adherence.

The platform holds official registrations with local regulators—such as the Securities Commission of Malaysia, AUSTRAC in Australia, BAPPEBTI in Indonesia, Nigeria’s Financial Intelligence Unit, South Africa’s FIC, and the UK’s Financial Intelligence Unit—demonstrating robust compliance across its operating markets.

Custody

User assets are held in a mix of on-chain wallets and third-party custodians, with an internal and third-party-verified Proof of Reserves system to back solvency and asset holdings, supported by periodic audits and real-time transparency dashboards.

Luno uses a hybrid custody model involving both in-house controlled addresses and third-party custodial partners. It publishes independently audited proof-of-reserves using a Merkle tree methodology, showing assets fully covering all customer liabilities, often above 100% coverage.

Insurance & Protection Funds

The exchange is actively pursuing third-party custodial solutions offering insurance coverage, and its recovery plan includes allocating a portion of trading fees into a user protection reserve.

While Luno does not publicly list an insurance policy for user funds, its operational model focuses on strong custody practices and regulatory oversight rather than explicit insurance coverage.

Incident History

In July 2024, WazirX suffered a major hack resulting in loss of over $230 million and suspensions of trading and withdrawals, prompting a restructuring process and implementation of new custody and recovery systems.

Luno has maintained a clean safety record, with no major hacks or regulatory penalties reported. Its platform continuity has been uninterrupted, and user wallet freezing or account issues are not prevalent.

Risk Controls

Security measures include mandatory 2FA (via SMS, email, authenticator apps, or even biometrics), anti-phishing alerts, and internal protocols—though features like API permission granularity and sub-accounts remain limited.

Luno enforces industry-standard security measures including two-factor authentication (2FA), address whitelisting, anti-phishing code support, and granular API permissions; it also integrates advanced geolocation risk detection to prevent spoofing and unauthorized access.

Transparency

WazirX issues regular transparency reports and complies fully with law enforcement inquiries; it also publishes wallet data and Proof of Reserves dashboards, though SLA metrics and public wallet tracking remain periodically updated rather than real time.

The platform emphasizes transparency through its regular proof-of-reserves audits, maintains risk and compliance reporting internally, yet does not publish public monthly wallet activity reports or formal SLAs—its transparency centers on audit-backed proof and internal governance.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

WazirX accepts INR deposits via UPI, IMPS, NEFT, and RTGS, with minimums as low as ₹100 and maximums up to ₹50 lakh per transaction; UPI deposits are instant, while bank transfer methods usually complete within a few hours during business hours, up to a maximum of around 72 hours.

You can deposit fiat via bank transfers (including instant methods like PayID or FPX, where available), debit or credit cards in select regions, and even vouchers in some countries; minimums and maximums depend on your verification level, and funding can be instant or take up to a few business days depending on your bank and country.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

WazirX applies a tiered Re-KYC process annually with varying document requirements; basic identity validation unlocks most features, and advanced verification may be prompted for higher volumes or full-feature access, with timing ranging from instant to up to 72 hours.

Account verification progresses through three levels—Level 1 (basic details), Level 2 (ID and selfie), and Level 3 (proof of residence and source of funds)—with each unlock offering higher deposit, trading, and withdrawal limits, often culminating in virtually unlimited access once fully verified.

Withdrawals

INR withdrawals are processed via linked bank accounts only, with no third-party transfers allowed; withdrawals typically clear within a few hours up to 72 hours depending on the bank, and fees differ by transfer mode (e.g. NEFT vs instant). Crypto withdrawals allow network-specific address tagging, especially for assets like XRP/XLM, and fees are dynamic based on blockchain conditions.

Fiat withdrawals must go to a bank account in your name, are subject to minimums and maximums per region tied to your KYC tier, and typically clear within standard banking times; crypto withdrawals are conducted over relevant networks (e.g., ERC20, TRC20) and use dynamic blockchain-based fees.

Customer Support

WazirX offers in-app live chat around the clock, along with email and blog support, plus dedicated phone support Monday to Sunday during Indian daytime hours; response times vary but the chat feature and support center help ensure timely assistance.

Luno offers 24/7 assistance via an in-app digital assistant (Toshi) or email, supplemented by a thorough FAQ and Help Centre; response times vary, but many users resolve routine queries quickly through the knowledge base before reaching out directly.

Languages & Localization

The platform is fully localized for English speakers, displays amounts in INR but allows traders to conceptualize values in € or $ mentally, and operates under Indian regulatory guidelines—even though fiat is exclusively INR-based.

The platform supports native English (and other regional languages) and displays fees and balances in your local fiat (EUR, USD, ZAR, etc.), ensuring clarity and compliance with local regulatory frameworks in supported jurisdictions.

App Quality & Stability

The mobile app is stable and well-maintained, with frequent updates and minimal reported crashes—keeping enhancements rolling smoothly for a reliable user experience.

Luno’s mobile and web apps are known for stability and frequent updates. While specific crash-rate statistics are not disclosed, the apps maintain a smooth user experience with regular enhancements and minimal downtime reported.

Experience, Performance & Ecosystem

UX/UI

WazirX’s revamped 3.0 interface delivers a clean, intuitive layout with order book and open orders adjacent to trading, requiring minimal learning effort for both beginners and experienced traders.

Luno offers a clean, intuitive interface ideal for beginners, alongside a slightly more detailed layout—not an explicit “Lite/Pro” toggle, but it achieves a simple-to-advanced feel within a single platform.

Performance

Order latency is generally responsive and smooth thanks to streamlined UI, though users may occasionally notice slower response or brief interface lag during extreme market volatility or peak traffic surges.

Execution is generally swift with minimal latency under normal conditions; while occasional slowdowns may occur during sharp market spikes or KYC surges in bull runs, Luno’s infrastructure handles typical volume reliably.

Education

WazirX offers a “Learn & Earn” campaign with quizzes tied to real trading, plus a dedicated Crypto Learning Zone and partner educational programs, but lacks a simulated demo or practice account for risk-free trading.

Luno provides a robust Help Centre and educational articles for crypto basics, but it lacks a demo or simulator; Spanish-language support may be limited depending on your region, with most guidance in English.

Community

WazirX maintains an active presence on social platforms like Telegram and Reddit, runs educational contests and “Learn & Earn” campaigns, and supports referral programs to incentivize user growth.

The platform supports a referral program that rewards both parties in Bitcoin, and runs an ambassador program for content creators—though it doesn’t maintain dedicated forums or public Telegram/Discord communities.

Integrations

Traders benefit from integrated TradingView-style charts and API access, while official support for third-party bots or tax-accounting tools is limited—though the platform’s API allows flexible automation for developers.

While Luno embeds TradingView for charting, it doesn’t support external bots; however, it integrates smoothly with top crypto tax tools like Koinly, Recap, CoinLedger, and other accounting platforms.

Who Each One Is Best For

WazirX suits crypto novices who want a clear and efficient interface with educational rewards, and suits mid-tier traders comfortable with API tools—but is less ideal for those needing a virtual demo, heavy automation, or advanced pro-trader environments.

Luno is best suited for casual or beginner crypto users who prioritize simplicity, regulatory clarity, and basic staking—not ideal for traders seeking advanced automation, simulators, or robust community interaction.