Wazirx vs Pointpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Wazirx and Pointpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Wazirx

Pointpay

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Available Countries

United States

Yes

Europe

Yes

Latin America

India

Yes

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Wazirx is ideal if:

Great for INR-based traders seeking seamless deposits and withdrawals via Indian banking rails and P2P exchanges.
Ideal if you value a clear, user-friendly interface and mobile app with advanced charts and straightforward navigation.
Perfect choice when you want a local platform with global reach, offering many cryptocurrencies plus features like WRX-token incentives and Smart Token Fund partnerships.

Pointpay is ideal if:

All-in-one crypto platform Seamlessly combines exchange, wallet, payment, and banking tools in one accessible ecosystem—not just trading.
Tailored for all experience levels Offers Classic and Advanced interfaces for seasoned users, plus Quick Exchange for newcomers for fast, intuitive trades.
Engaging community ecosystem Includes staking, Vault savings, educational Learn & Earn, a Launchpad, and competitions—great for active and curious users.

Wazirx isn’t ideal if:

If you rely on instant crypto withdrawals, this platform may not suit you due to ongoing limitations and partial access issues following recent security events.
If you're an advanced technical analyst, you'll likely find the charting tools and order types (e.g. no market orders) too simplistic for complex trading strategies.
If you need responsive customer support, WazirX may fall short—user feedback points to frequent delays and limited support channels.

Pointpay isn’t ideal if:

Limited advanced trading Some users find it lacks powerful tools like leveraged futures or deep charting options for professional-grade strategies.
Occasional tech hiccups Reports of login issues, app performance quirks, and delayed customer responses suggest potential reliability concerns in mobile use.
Uncertain regulatory clarity Conflicting information surrounds its licensing and regulatory compliance, leading to varied user trust and coverage depending on region.

Fees & Total Costs

Spot Maker/Take

WazirX uses a tiered maker/taker model where fees decrease based on 30-day trading volume and WRX token holdings, encouraging active trading and WRX ownership for ongoing fee discounts.

PointPay charges a flat maker-taker rate around 0.05%, offering up to 35% fee discounts for users holding increasing amounts of PXP tokens, with no tiered volume brackets beyond the PXP-based loyalty levels.

Futures/Derivatives

WazirX currently focuses exclusively on spot trading and does not offer futures or derivatives, so there are no maker/taker or funding fees associated with those instruments.

PointPay currently does not offer any futures or derivative trading, so there are no maker/taker or funding fees applicable.

Average Spreads on Liquid Pairs

Liquid pair spreads like BTC/USDT and ETH/USDT are typically narrow and market-competitive, reflecting high liquidity and fast matching, without meaningful average spread markup.

While precise spread data isn’t published, the exchange is noted for offering competitive pricing that closely aligns with market prices on popular pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

INR fiat deposits and withdrawals work through local Indian banking channels (such as UPI and NEFT/IMPS), with generally quick processing for deposits and moderate processing times for withdrawals, depending on banking partners and verification status.

Fiat deposits are facilitated via Mercuryo or MoonPay, and withdrawals are supported as well; deposits may include a small markup or cashback promotions but are generally straightforward, with processing times depending on the provider—often several hours to a couple of days.

On-chain Withdrawals

Cryptocurrency withdrawals use dynamic network fees that adjust based on blockchain congestion, meaning the cost varies across networks like BTC, ETH, or TRX rather than a flat fixed rate.

Withdrawals incur network (miner) fees, varying by cryptocurrency and network conditions (e.g., BTC, ETH, TRX), rather than fixed platform fees, although PXP holders may enjoy reduced rates.

Hidden Costs

There are few hidden costs—minor currency conversion charges may apply if depositing or withdrawing in a non-INR currency, and expedited account verification might help speed processes but doesn’t incur extra public fees.

currency conversion, inactivity, expedited KYC, etc.

Real-World Cost Example: “€500 BTC

Buying €500 worth of BTC would involve paying a trading fee (discountable via WRX token), a tight market spread, and then paying a dynamic blockchain withdrawal fee to transfer the BTC on-chain—resulting in a slightly lower net BTC amount received than the €500 spent.

If you buy €500 worth of BTC, your total cost would derive from the spread between buy/sell prices, a trading fee (e.g., ~0.05% discounted if holding PXP), and a subsequent withdrawal fee based on chain congestion and asset network—without quoting specific numbers to keep it evergreen.

Crypto Offering & Trading Features

Number of Coins & Pairs

WazirX lists over 250 to 300 cryptocurrencies and supports hundreds of trading pairs, with its top 20 pairs generally involving major coins like BTC, ETH, and USDT in high-volume combinations.

PointPay supports well over 140–200 cryptocurrencies with around 179–224 trading pairs available; top-20 volume pairs include BTC/USDT, ETH/USDT, XRP/USDC, SOL/USDT, USDC/USDT and others such as DOGE, ADA, LINK, AVAX, BNB.

Product Range

The platform is focused mainly on spot trading, P2P markets, NFT marketplace and copy-style features like Smart Token Fund, and doesn’t offer margin, perpetuals, options, ETFs, staking, loans, or automated bots like grid or DCA.

At present, PointPay offers spot trading, staking (Vaults and flexible/locked terms), NFT and Launchpad features, savings/earn programs, and a multi-currency wallet; however, there’s no margin, perpetuals, options, ETFs, loans, copy-trading, grid bots, or automated DCA at this stage.

Liquidity

BTC and ETH markets benefit from deep liquidity powered by connection to Binance, meaning order books are healthy and 24-hour volume remains solid for core pairs—creating tight spreads and swift execution.

Estimated 24-hour trading volume ranges from around $138 million to over $206 million; order-book depth appears substantial for primary pairs like BTC/USDT and ETH/USDT, supporting solid liquidity for mainstream trading.

Tools

WazirX provides limit and stop-limit orders, alert notifications, integrated TradingView charts, and API/WebSocket access, offering a robust toolkit for spot traders without overly complex derivatives features.

PointPay supports limit, market, stop-limit, and OCO orders; it includes advanced TradingView charts with multiple indicators and timeframes, has alert features, and provides API and WebSocket support for algorithmic access.

Geographic Restrictions by Product

Some advanced products like derivatives and lending aren’t available globally; WazirX restricts offerings based on user location and compliance rules, limiting access to certain tools in select jurisdictions.

Derivatives and leverage aren’t available yet, and certain products are restricted in regions like the U.S. and other sanctioned countries, meaning advanced trading tools may not be accessible depending on your location.

Innovation

The platform includes creative features like a Smart Token Fund (akin to copy trading) and occasionally hosts token launch initiatives, while its P2P liquidity engine remains a standout innovation in fiat-to-crypto access.

The platform provides Launchpad projects, a multi-asset Vault with flexible and locked staking (3, 6, and 12 month terms), and regular staking promotions, all aimed at enhancing user participation and passive income opportunities.

Security, Regulation & Custody

Operating Entity & Jurisdiction

WazirX is operated by Zanmai Labs Pvt. Ltd., founded in 2018 and headquartered in Mumbai, India, with its crypto operations under Zettai Pte. Ltd. based in Singapore for restructuring purposes.

PointPay is operated by a Lithuania-based company founded in 2018, with its headquarters in Tallinn, Estonia, situating it within the European regulatory environment and offering it EU operational grounding.

Licenses/Registration

While India currently lacks formal crypto licensing, WazirX aligns with VASP-style requirements under FIU-India rules and is increasingly moving toward global compliance readiness, including potential future MiCA adherence.

The platform currently holds a Lithuanian VASP license and is registered in the U.S. as a Money Services Business (Wyoming MSB), while actively pursuing additional licensing in the U.S. and enhanced compliance under recent European crypto frameworks.

Custody

User assets are held in a mix of on-chain wallets and third-party custodians, with an internal and third-party-verified Proof of Reserves system to back solvency and asset holdings, supported by periodic audits and real-time transparency dashboards.

PointPay uses both hot and cold wallets, including air-gapped cold storage, with user-controlled wallet options, although there is no publicized Proof of Reserves or explicit cold-storage percentage disclosure.

Insurance & Protection Funds

The exchange is actively pursuing third-party custodial solutions offering insurance coverage, and its recovery plan includes allocating a portion of trading fees into a user protection reserve.

There is no publicly available information suggesting that PointPay offers dedicated insurance coverage or protection funds for users’ assets.

Incident History

In July 2024, WazirX suffered a major hack resulting in loss of over $230 million and suspensions of trading and withdrawals, prompting a restructuring process and implementation of new custody and recovery systems.

There have been no major reported hacks, systemic suspensions, or regulatory penalties associated with the platform to date, suggesting a clean operational track record.

Risk Controls

Security measures include mandatory 2FA (via SMS, email, authenticator apps, or even biometrics), anti-phishing alerts, and internal protocols—though features like API permission granularity and sub-accounts remain limited.

The platform enforces standard security layers including multi-factor authentication, encrypted transaction passwords, and tiered KYC levels; however, features like API-specific permissions, sub-accounts, whitelists, or anti-phishing tools are not prominently highlighted.

Transparency

WazirX issues regular transparency reports and complies fully with law enforcement inquiries; it also publishes wallet data and Proof of Reserves dashboards, though SLA metrics and public wallet tracking remain periodically updated rather than real time.

While PointPay commits to regulatory alignment and security, it does not currently publish regular audit reports, Proof of Reserves documents, public wallet addresses, or formalized SLAs for uptime or response times.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

WazirX accepts INR deposits via UPI, IMPS, NEFT, and RTGS, with minimums as low as ₹100 and maximums up to ₹50 lakh per transaction; UPI deposits are instant, while bank transfer methods usually complete within a few hours during business hours, up to a maximum of around 72 hours.

PointPay allows fiat deposits via intermediary services like Mercuryo and MoonPay, and possibly bank transfers, with straightforward minimums (e.g., around €25), though maximums vary by provider; processing times range from instant to a few hours or up to a couple of days depending on the channel.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

WazirX applies a tiered Re-KYC process annually with varying document requirements; basic identity validation unlocks most features, and advanced verification may be prompted for higher volumes or full-feature access, with timing ranging from instant to up to 72 hours.

PointPay’s KYC process is accessible through both app and website in five simple steps, typically completed within 24 hours; higher levels unlock full functionality such as trading, deposits, and withdrawals, while no-KYC users face limited access.

Withdrawals

INR withdrawals are processed via linked bank accounts only, with no third-party transfers allowed; withdrawals typically clear within a few hours up to 72 hours depending on the bank, and fees differ by transfer mode (e.g. NEFT vs instant). Crypto withdrawals allow network-specific address tagging, especially for assets like XRP/XLM, and fees are dynamic based on blockchain conditions.

Withdrawals support common crypto networks (e.g., ERC20, TRC20), with limits like up to 10 BTC per withdrawal, and dynamic network fees; processing times have improved and can average 0.5 to 5 minutes for verified transactions.

Customer Support

WazirX offers in-app live chat around the clock, along with email and blog support, plus dedicated phone support Monday to Sunday during Indian daytime hours; response times vary but the chat feature and support center help ensure timely assistance.

PointPay offers live chat (often backed by bots and staff available 24/7) plus email support, although response times may vary; a knowledge base or FAQ section is available to help users find answers independently.

Languages & Localization

The platform is fully localized for English speakers, displays amounts in INR but allows traders to conceptualize values in € or $ mentally, and operates under Indian regulatory guidelines—even though fiat is exclusively INR-based.

The platform supports multiple languages (over 18), displays fees in major currencies like EUR and USD, and has localized options for users—including regulatory adjustments based on region—for smoother experience.

App Quality & Stability

The mobile app is stable and well-maintained, with frequent updates and minimal reported crashes—keeping enhancements rolling smoothly for a reliable user experience.

PointPay’s mobile apps (iOS and Android) receive frequent updates with UI improvements and security enhancements (e.g., biometric login, 2FA fixes), though there are occasional user reports of withdrawal processing issues affecting app stability for some.

Experience, Performance & Ecosystem

UX/UI

WazirX’s revamped 3.0 interface delivers a clean, intuitive layout with order book and open orders adjacent to trading, requiring minimal learning effort for both beginners and experienced traders.

PointPay offers distinct trading interfaces—“Quick Exchange” for fast, hassle-free trading, plus Classic and Advanced modes—which helps users smoothly transition from simple to more feature-rich views as they grow comfortable.

Performance

Order latency is generally responsive and smooth thanks to streamlined UI, though users may occasionally notice slower response or brief interface lag during extreme market volatility or peak traffic surges.

A recent technological upgrade dramatically sped up load times and responsiveness, handling up to a million concurrent users, and significantly improving order execution even during high-volatility periods.

Education

WazirX offers a “Learn & Earn” campaign with quizzes tied to real trading, plus a dedicated Crypto Learning Zone and partner educational programs, but lacks a simulated demo or practice account for risk-free trading.

PointPay includes a “Learn & Earn” program with interactive lessons and rewards; however, it currently lacks a full demo simulator or dedicated educational content in Spanish.

Community

WazirX maintains an active presence on social platforms like Telegram and Reddit, runs educational contests and “Learn & Earn” campaigns, and supports referral programs to incentivize user growth.

The platform maintains an active presence via Telegram (English channel), regular AMAs, and a referral program that rewards users for inviting newcomers.

Integrations

Traders benefit from integrated TradingView-style charts and API access, while official support for third-party bots or tax-accounting tools is limited—though the platform’s API allows flexible automation for developers.

PointPay integrates TradingView directly for in-platform charting, and provides API access, though there’s no evidence of official tax tools, accounting software partnerships, or third-party trading bot integrations at this time.

Who Each One Is Best For

WazirX suits crypto novices who want a clear and efficient interface with educational rewards, and suits mid-tier traders comfortable with API tools—but is less ideal for those needing a virtual demo, heavy automation, or advanced pro-trader environments.

PointPay serves beginner-to-intermediate traders best—offering intuitive onboarding, guided trading modes, and educational incentives—while more advanced traders relying on professional-grade tooling or automation may find the platform’s current scope limited.