Webull vs Pionex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Webull and Pionex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 19, 2025

Webull

Pionex

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Available Countries

United States

Yes

Europe

Latin America

India

Yes

China

Yes

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Webull is ideal if:

Best for hands-on, self-directed traders who want a sleek mobile-first experience with powerful charting tools, paper trading, and streamlined technical analysis.
Great for active or intermediate investors who appreciate commission-free access to stocks, ETFs, options, fractional shares, and even crypto on a responsive multi-platform setup.
Suitable for those seeking simple automation, thanks to Webull’s beginner-friendly tools like Smart Advisor (robo-advisory service), recurring investments, and digital portfolio guidance.

Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

Webull isn’t ideal if:

Not great if you prefer mutual funds or bonds, since Webull doesn’t offer access to those traditional investment vehicles.
May overwhelm true beginners, as its platform leans heavily on technical tools and charting that can be complex for newcomers.
Limited customer support could frustrate you, especially if you expect fast, live assistance or chat options during crunch times.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Fees & Total Costs

Spot Maker/Take

Webull applies a built-in price markup (spread) for crypto trades rather than standard maker/taker fees, with no public volume-tier discounts or token-based rebates available on their platform.

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

Futures/Derivatives

For futures, Webull charges contract-based fees set by its exchange partners (like CME), and the platform does not publicly disclose maker/taker or funding-rate structures for these instruments.

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

Average Spreads on Liquid Pairs

Webull embeds typical spreads of around one percent on both buying and selling of major crypto trades, implicitly reflecting the cost rather than stating exact bid–ask spreads per pair.

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Users can deposit or withdraw via ACH, which is free but slower, or via domestic/international wire transfers, which are faster yet incur modest fixed fees set by the clearing firm; timing varies from same-day up to several business days.

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

On-chain Withdrawals

Webull currently does not support external crypto wallet transfers for most assets, so network and dynamic on-chain withdrawal fees do not apply for crypto; fiat wires are processed off-chain.

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Hidden Costs

Webull does not charge inactivity or maintenance fees. Currency conversion may occur at your bank when funding with a different base currency, and there are no added charges for expedited identity verification services.

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

Real-World Cost Example: “€500 BTC

If you purchase €500 worth of Bitcoin, you’ll effectively pay a small percentage markup embedded in the trade price, then any fiat withdrawal back to your bank may incur a wire-transfer charge, while ACH withdrawal of fiat remains free.

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

Webull supports trading in approximately 36 cryptocurrencies directly through its platform, offering a well-rounded selection of both major and niche tokens, though the top 20 by trading volume typically include dominant pairs like BTC, ETH, Litecoin, and Dogecoin.

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

Product Range

Webull provides spot trading for cryptocurrencies, recently expanded into futures contracts (e.g. Bitcoin and Ethereum) via its partnership with Coinbase Derivatives, and offers staking and stablecoin rewards through Webull Pay powered by Coinbase’s infrastructure; crypto options, crypto ETFs, margin, copy trading, bots, and auto-DCA are not part of its current crypto menu.

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

Liquidity

While Webull itself doesn’t publish specific 24-hour volumes or order book depth for its crypto pairs, the Coinbase infrastructure backing Webull Pay provides access to institutional-grade liquidity and tight spreads, implying solid depth for major pairs like BTC and ETH.

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

Tools

Webull offers advanced trading tools including limit and market orders, and robust charting features across mobile and desktop (akin to TradingView-level interactivity), plus customizable alerts; however, advanced order types like OCO (one-cancels-other), public API/WS for crypto, and native TradingView integrations are not currently available.

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

Geographic Restrictions by Product

Crypto trading on Webull is seamless in most U.S. states, but there are regional exceptions—for instance, New York residents are limited to trading a narrower set of tokens; futures and expanded crypto offerings are currently available only to U.S. users, with global rollout in progress.

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

Innovation

While Webull doesn’t currently offer launchpad or launchpool events, it’s innovating in crypto yield products—through Webull Pay, users will soon access staking and USDC-based reward programs (with flexible terms) thanks to its Coinbase partnership, though locked-term options have not been specified.

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Webull was founded in 2016 under a Chinese holding, with Webull Financial LLC established in Delaware in 2017, turning into a U.S.-based broker-dealer licensed by the SEC and FINRA by 2018, while Webull Corporation now sits as the Cayman-Islands-registered parent headquartered in Florida.

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

Licenses/Registration

Webull operates under top-tier U.S. oversight (SEC, FINRA) with requirements for client fund segregation, though it does not publicly present itself as a VASP under MiCA or equivalent global crypto licensing frameworks at this time.

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

Custody

Custody for crypto on Webull is handled through Coinbase’s Crypto-as-a-Service, leveraging institutional-grade security with encrypted systems and offline cold storage; there’s no public disclosure of proof of reserves, audit reports, or a cold-storage percentage.

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

Insurance & Protection Funds

Securities and cash in Webull Financial LLC accounts are SIPC-protected up to standard limits, with excess SIPC insurance via Lloyd’s of London or clearing firm Apex, but no specialized insurance for digital asset holdings.

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

Incident History

Webull has not been involved in major crypto-exchange hacks; however, it has faced regulatory scrutiny such as a $3 million FINRA fine in 2023 over customer complaint handling and due diligence lapses, along with multi-state probes and a state-device ban in Tennessee due to concerns over ties to China.

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

Risk Controls

Webull enforces industry standard safeguards like 2FA, encryption, and internal controls, with account security layers in place; however, advanced crypto-specific features like whitelists, sub-accounts, anti-phishing tools, or granular API permissions are not prominently available.

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

Transparency

Webull does not currently publish monthly custody or audit reports, nor a publicly visible wallet or balance sheet for crypto assets, and service-level agreements (SLAs) for uptime or asset availability aren’t publicly disclosed.

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Webull supports funding via ACH transfers—free, with up to $50,000 per deposit and settlement in 3–5 business days, allowing around $1,000 of immediate purchasing power; wire transfers (domestic/international) are available with faster settlement (1–2 days for domestic, up to 5 for foreign), no formal deposit limits, and costs handled by the sending bank.

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Webull requires standard identity verification upon account opening (name, bank linkage) and performs additional steps like micro-deposits through Plaid when needed; it does not advertise multiple KYC tiers or specific deposit/withdrawal limits tied to verification levels.

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

Withdrawals

Fiat withdrawals are possible via ACH (free, 1–3 business days, daily limit around $50,000) or wire transfers (domestic and international options, time ranging from next-day to several days); there’s no support for crypto-network withdrawals (e.g., ERC-20, TRC-20) from crypto holdings as Webull currently handles those internally.

limits, timing, networks (TRC20, ERC20, BEP20)

Customer Support

Webull offers support primarily via email and an extensive online Help Center with FAQs and guides; there’s no indication of a 24/7 live chat, and response times vary; documentation is comprehensive, though interactive support may be limited.

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

Languages & Localization

The platform tailors its services based on region—US users operate in USD, while European users access deposits and pricing in euros (via Webull Europe), with localized interfaces and regulatory compliance. However, Spanish-language localization isn’t broadly featured unless offered locally by a regional branch.

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

App Quality & Stability

Webull is generally considered stable and has effectively weathered market surges and volatility since its 2016 launch, but users occasionally report UI crashes or performance hiccups, especially on mobile; regular updates and troubleshooting tips are available in its help guides.

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

Experience, Performance & Ecosystem

UX/UI

Webull strikes a solid balance between sophistication and ease of use, featuring a streamlined interface for the everyday user while offering a “Pro-like” feel through customizable dashboards, advanced charting, and intuitive navigation—though there’s no true “Lite” vs “Pro” mode toggle.

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

Performance

The platform generally delivers low-latency trade execution and holds up firmly during high-volatility periods; while user surges can cause interface lag, widespread “crashes” are rare and downtime is minimal even in bull markets.

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Education

Webull provides a rich educational ecosystem, including a structured learning section with tutorials, community-led lessons, in-app webinars, and a robust paper-trading simulator—though Spanish-language modules are limited outside select regions.

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

Community

Webull fosters a lively investing community through in-app discussion boards where users share strategies, ask questions, and learn from each other; there’s engagement via feeds and idea-sharing, but no formal presence on Discord or Telegram for official support.

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

Integrations

The platform now offers deep integration with TradingView—allowing you to trade directly from its rich charting interface—although integrations with external tax tools, accounting software, or third-party bots remain limited.

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

Who Each One Is Best For

Webull is ideal for self-directed and intermediate investors who value powerful visuals, flexible tools, and a vibrant peer community—less suited for those wanting lightweight simplicity, multi-platform integrations, or extensive multilingual support.

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.