Wirex vs Mudrex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Wirex and Mudrex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Wirex

Mudrex

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Wirex is ideal if:

Seamless multi-currency spending: Manage both crypto and fiat in one app, with real-time conversions and no FX charges whenever you use the Wirex debit card—even abroad.
Simple yet rewarding daily use: Tap into automated rewards like crypto cashback and easy-to-use savings tools, all wrapped in an intuitive, user-friendly interface built for everyday transactions.
Straightforward crypto access: Buy, store, exchange, and spend top cryptocurrencies—all in a unified, mobile-first platform that minimizes complexity for regular users.

Mudrex is ideal if:

Seamless crypto automation — Ideal if you prefer hands-off investing using algorithmic strategies and periodic crypto baskets without managing each trade yourself.
Security and global compliance — Perfect for risk-conscious users who value robust encryption, insurance on assets, and regulatory adherence across multiple regions.
Beginner-friendly with educational support — Great for those entering crypto, with intuitive tools, guided investing options, and educational resources to build confidence.

Wirex isn’t ideal if:

Not for heavy institutional users: Transaction and ATM withdrawal caps may frustrate those handling large volumes or needing high-limit flexibility.
Limited appeal for advanced traders: The platform focuses on simplicity and lacks deep trading tools or broad asset variety for seasoned crypto professionals.
Potential support or availability hurdles: Region-based restrictions and occasional delays in resolving account issues could hinder seamless access and smooth customer service.

Mudrex isn’t ideal if:

Limited for hands-on traders — Not suited if you want to execute spot trades directly or rely on fiat/card deposit and withdrawal flexibility beyond automated strategies.
Withdrawal and compliance limitations — Temporary crypto withdrawal freezes and tiered transaction limits may frustrate those requiring uninterrupted or high-volume access to funds.
Customer support and transparency gaps — Reports of slow or unclear support and missing communication details could pose challenges for users needing visible, responsive service.

Fees & Total Costs

Spot Maker/Take

Wirex applies a flat trading fee—both maker and taker orders on spot are charged the same rate of approximately 0.20 % per trade, with no tiered volume discounts or token-based reductions.

Spot trading fees adjust based on your trading volume tier, with higher volume unlocking lower rates; additionally, loyalty tiers under the ‘Alpha’ program offer even more discounts—up to some of the lowest in India.

Futures/Derivatives

Wirex does not offer futures or derivatives trading, so maker, taker, or funding rate data are not applicable.

Futures fees follow a tiered structure similar to spot, and while the platform doesn’t charge funding fees itself, traders still incur or earn a dynamic funding rate exchanged peer-to-peer every few hours.

Average Spreads on Liquid Pairs

Wirex sources liquidity via over-the-counter or interbank channels, offering exchange rates that reflect market-leading rates with competitive—but variable—spreads depending on live liquidity.

Spreads on major pairs remain tight, benefiting from strong liquidity and real-time matching via the integrated trading infrastructure.

Fiat Deposits & Withdrawals

Fiat funding methods include free SEPA (EUR), Faster Payments (GBP), ACH (US), and PIX (Brazil), with fast processing time and no fees, while card top-ups typically incur around a 1 % charge depending on region.

You can deposit fiat via UPI or IMPS instantly with no fees, and withdraw INR with modest variable charges plus applicable taxes, all processed swiftly through local banking systems.

On-chain Withdrawals

Wirex does not charge its own fee; however, external wallet transfers are subject to network fees only, which fluctuate based on blockchain congestion.

Crypto withdrawals involve a dynamic network fee that fluctuates per blockchain plus a small platform fee; the total cost is disclosed before confirming the transaction.

Hidden Costs

Potential indirect costs include exchange rate margins on OTC conversions, fees for card top-ups from credit/debit cards, and an administrative fee (around GBP 30) for account closures that violate terms—these are not always obvious upfront.

There are no hidden or maintenance fees, but you may encounter currency conversions when dealing across asset types, and you’ll need to complete KYC and any further due diligence to access full withdrawal functionality.

Real-World Cost Example: “€500 BTC

For a €500 BTC purchase, you’d pay a spot trading fee of ~0.20 %, plus live OTC spread embedded in the rate—if you then withdraw BTC on-chain, you’d pay only the blockchain’s variable fee (Wirex doesn’t add extra charges).

If you bought €500 worth of BTC, your cost would include a modest trading fee based on your tier, the small spread between buy/sell prices, and any applicable platform or network fee when withdrawing, all transparently shown before you confirm.

Crypto Offering & Trading Features

Number of Coins & Pairs

Wirex supports around 30–37 cryptocurrencies globally (and about 9 on its dedicated exchange), including Bitcoin, Ethereum, Litecoin, Dai, Nano, XRP, Stellar, Waves, and WXT; the top 20 pairs by volume would naturally include those with major liquidity like BTC/USD, ETH/USD, and other mainstream tokens.

Mudrex supports over 650 cryptocurrencies overall, with liquidity concentrated in the most popular assets like BTC, ETH, XRP, BNB, SOL, ADA, AVAX, DOGE, USDT, and USDC—all among its top volume pairs.

Product Range

The platform is built around spot trading, flexible earning products like X-Accounts and DUO (short-term fixed-return pools), crypto-to-fiat spending via its debit card, and multi-currency wallets—but it does not offer margin, perpetuals, options, ETFs, copy trading, grid bots, or DCA automation.

You can trade on spot markets, use perpetual futures with up to 100× leverage, engage in simplified short-term options like ‘Bit15’, invest in curated crypto baskets, stake assets via vaults, and deploy automated strategies (e.g., DCA, grid bots) and copy trading setups.

Liquidity

Wirex uses OTC and interbank channels for liquidity, offering live market rates with generally smooth execution—but it does not publicly publish 24-hour trading volume or detailed order book depth for BTC or ETH.

Mudrex delivers strong liquidity and trading volume in top pairs like BTC/USDT and ETH/USDT, supported by its futures book of over 350–500 instrument pairs, ensuring efficient execution and market access.

Tools

Users get a mobile-optimized interface with basic order types (market, limit), real-time charts, price alerts, but there’s no advanced charting like native TradingView, nor official API or WebSocket endpoints for automation.

Mudrex offers standard market and limit orders, stop-loss and take-profit (SL/TP), and OCO (One-Cancels-the-Other) conditional orders, alongside advanced TradingView chart integration and native technical tools—though APIs or WebSocket access aren’t explicitly advertised.

Geographic Restrictions by Product

Derivatives and advanced trading features are limited or unavailable in certain regions—for example, U.S. users have access only to basic crypto buying/selling and wallet functions; higher-tier products remain restricted based on local regulatory allowances.

Due to regional regulations, certain advanced offerings like derivatives may be restricted or tier-locked depending on your location and KYC level, with structured limits applied especially for users in India and similarly regulated regions.

Innovation

Wirex offers investment innovations like X-Accounts for flexible interest and DUO for fixed-return digital pair products; it also integrates cashback with its card and live OTC rates, but it doesn’t feature launchpads, launchpools, or staking in the traditional sense.

Mudrex regularly introduces new product features—such as vanilla short-term options (‘Bit15’), frequent additions of new coins and futures pairs, and thematic launchpad-like baskets—while providing both flexible and locked staking or earning opportunities within its ecosystem.

Security, Regulation & Custody

Operating Entity & Jurisdiction

Wirex’s legal structure includes distinct entities such as Wirex Limited (established in the UK), Wirex USA Inc. (Delaware), Wirex Australia Pty Ltd (Sydney), and others; the original parent company dates back to 2014.

Mudrex operates under RPFAS Technologies Private Limited (India) and Mudrex Inc. (US), and Mudrex TR Holdings UAB (EU); founded in 2018, it maintains offices headquartered in Bengaluru and San Francisco, with an EU entity based in Lithuania.

Licenses/Registration

Wirex is regulated for fiat services—for example, Electronic Money Regulation permissions via the UK’s FCA and registration with AUSTRAC in Australia—while crypto service operations adhere to AML and fraud prevention norms even when crypto licensing is not applicable.

Mudrex is registered with India’s Financial Intelligence Unit (FIU), holds Virtual Asset Service Provider (VASP) status under Lithuania, and is certified by Italy’s OAM, ensuring compliance under a broad regulatory footprint.

Custody

Funds are held using Fireblocks’ MPC-based wallet infrastructure with multi-signature and time-locked withdrawals; most crypto assets are kept in secure cold storage; although formal Proof of Reserves or detailed audit reports are not publicly disclosed.

User funds are held with insured institutional custodians, distributed across multiple wallets for safety; internal and external audits run continuously, along with frequent reserve checks, though full public proof-of-reserves reporting isn’t currently advertised.

Insurance & Protection Funds

No public insurance scheme is mentioned for digital assets, nor a segregated compensation fund; protection stems largely from internal fraud detection systems and robust custody protocols.

The platform maintains insurance coverage through a global insurer, protecting user assets even in rare cases of custodial breach or security incident.

Incident History

There are no public records of successful hacks or major service suspensions; Wirex has maintained a clean security track record without regulatory fines or platform-wide freezing incidents.

Mudrex has a clean record with no known hacks, major freezes, or regulatory fines; the only notable disruption was a temporary pause on crypto withdrawals during a compliance upgrade, which was later lifted.

Risk Controls

Security tools include mandatory 2FA, strong customer authentication, device whitelisting, biometric and PIN locks, multi-signature approval on large transfers, dark web monitoring, and automated fraud risk detection systems.

The platform enforces strong safeguards including AES-256 encryption, mandatory two-factor authentication, email confirmations, withdrawal limits with firewall enforcement, one-address-per-user restrictions, and real-time monitoring for suspicious activity.

Transparency

While Wirex regularly undergoes third-party security audits and maintains compliance standards like ISO 27001 and PCI DSS, it doesn’t publish monthly proof-of-reserve statements or public wallet addresses, and there’s no explicit SLA visible for uptime or service responsiveness.

Mudrex provides users with full visibility into their funds and transaction histories, shares audit details with independent auditors, and maintains regular communication channels—though it doesn’t offer publicly viewable wallet addresses or formal SLA documents for uptime.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

Wirex allows fiat funding through bank transfers (including IBAN for EUR and SEPA, Faster Payments for GBP), debit/credit cards, and select e-wallets—amount thresholds and processing times vary by region, with card top-ups processed instantly and bank transfers typically completing within 1–2 business days.

Mudrex supports INR deposits via UPI and IMPS with swift processing and no minimum for crypto-related activity; deposits via bank systems in other regions tend to follow local norms and may have region-specific limits and speeds.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

Wirex uses a tiered verification approach—unverified accounts offer minimal functionality, while verified users (identity verified) gain access to higher transaction and funding limits aligned with regional regulatory standards.

All users begin with a base level (L0) with very restricted withdrawal abilities, then advance through levels by completing identity and income validation—each tier unlocking higher crypto and bank transaction thresholds.

Withdrawals

Fiat withdrawals are subject to regional limits and processing speeds, while on-chain crypto withdrawals utilize standard blockchain networks (e.g., BTC, ETH via their native chains), with processing time and fees set by the network and no added Wirex fee.

limits, timing, networks

Customer Support

Support is available via email and an in-app help center; response times vary by inquiry but typically range from a few hours to a business day, complemented by an extensive knowledge base for self-service. (No direct citation possible but based on platform structure)

Support is available 24/7 via email, live chat, and a ticket system, backed by webinars, a help center, and social channels; response times are generally prompt, aided by educational content and FAQs.

Languages & Localization

Wirex operates primarily in English but displays amounts and communicates in local currencies (€, $, £, etc.), and the platform adapts to regulatory requirements per region to ensure compliance and clarity for local users.

The platform is fully in English, displays fees and balances in INR or USD (depending on location), and adapts operations to comply with local regulations—particularly for Indian users.

App Quality & Stability

The mobile app is polished and stable—no widespread outage or crash issues reported recently—with active maintenance and updates, and real-time system health monitoring indicating consistent operational performance.

Mudrex offers both web and mobile apps rated around 4.5 on iOS and 3.3 on Android, regularly updated with stability enhancements, although some users report occasional interface glitches or performance hiccups.

Experience, Performance & Ecosystem

UX/UI

Wirex delivers a clean, mobile-first interface that’s intuitive for beginners; it doesn’t offer distinct “Lite” or “Pro” modes, instead keeping a single streamlined layout that balances simplicity with access to core tools.

The platform offers a sleek, intuitive interface with a gentle learning curve, ideal for beginners, while advanced features and strategy-building tools accommodate more experienced users—though there isn’t an explicit “Lite/Pro” toggle, the design balances simplicity with depth via modular access.

Performance

Order execution is generally swift with low latency under normal conditions, though during sudden market surges the simplistic UI may lag slightly; identity verification queues can become longer when crypto markets heat up, potentially delaying account activation.

Order execution is generally responsive, even during high-volatility periods, though surges in account creations or KYC submissions during bull runs can cause brief verification queuing, which may slightly delay access to full functionality.

Education

Wirex doesn’t offer a dedicated academy or trading simulator, but supports learning through blog guides, help articles, and statement exports to feed into tax platforms—though resources in Spanish remain limited compared to English.

Mudrex boasts a rich educational ecosystem, from its ‘Learn with Mudrex’ masterclasses and live webinars to a structured learning section with articles, quizzes, and videos; while direct demo or Spanish-language tools are limited, content is continuously growing in both formats and language support.

Community

Wirex fosters engagement through its built-in referral program—users earn rewards when referred contacts deposit into X-Account Plus—and maintains active presence via its blog and help center, but it lacks a branded Discord or Telegram community forum.

A vibrant user community thrives across official Telegram and Discord channels where founders and team members engage, share updates, and help troubleshoot; these channels also serve as hubs for referral programs that reward community growth.

Integrations

While Wirex doesn’t embed TradingView or support external trading bots, it enables export of transaction data and supports seamless integration with tax tools like Koinly and Blockpit for accounting and tax filing.

Mudrex integrates TradingView-style charting and internal analytics but doesn’t currently support third-party bot plugins, direct tax-calculation tools, or exportable accounting integrations; most data must be manually tracked or handled via external portfolios.

Who Each One Is Best For

Wirex suits everyday users who want crypto integrated into daily finance—spending, saving, and simple investing—rather than power users seeking advanced charting, bots, or simulation tools.

Mudrex is an excellent match for crypto investors seeking an automated, low-maintenance experience—with access to strategic investing and AI-driven tools—though advanced manual traders or those needing deep third-party integrations might find features still evolving.