Xeggex vs Changenow: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Xeggex and Changenow This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Xeggex

Changenow

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Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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Xeggex is ideal if:

Great if you're seeking simplicity: XeggeX offers an exceptionally intuitive interface that lowers the learning curve and makes navigating crypto markets approachable.
Ideal for exploring altcoins and niche tokens: The exchange lists a wide variety of low- to mid-cap cryptocurrencies and includes peer-to-peer and liquidity pool features—perfect for diversifying beyond mainstream assets.
A cautious choice due to its recent shutdown: Following a serious security breach and bankruptcy announcement earlier this year, relying on XeggeX now carries elevated risk—relying on self-custody methods is recommended.

Changenow is ideal if:

You value privacy and self-custody — ChangeNOW is non-custodial and doesn’t require registration for most swaps, keeping you in full control of your funds.
You seek convenience and speed — It enables fast, no-account-needed swaps across a wide range of cryptocurrencies, ideal for quick, frictionless trades.
You want flexibility to upgrade — With ChangeNOW Pro, you can access optional perks like cashback, enhanced security, and better transaction tools when you're ready to level up.

Xeggex isn’t ideal if:

Significant unresolved security failures undermined the platform’s reliability, ultimately leading to its collapse and bankruptcy—exposing systemic vulnerabilities.
Trust deeply eroded by withdrawal disruptions, user complaints of missing assets, and reports of blocked accounts—indicating serious operational breakdowns.
Unregulated and lacking transparency, making it ill-suited as a safe, long-term choice—especially when more stable and regulated alternatives exist.

Changenow isn’t ideal if:

You want advanced trading features — If you're into charting tools, order types, margin, or futures, ChangeNOW's simple swap interface might feel too basic.
You expect swift, direct support — Without live chat or phone options, help is slower, often via tickets or messaging channels.
You prioritize strict regulation — ChangeNOW operates without formal licensing from leading financial regulators, which may concern users who value regulatory oversight.

Fees & Total Costs

Spot Maker/Take

Spot trading fees start at around 0.2%, with tiered reductions based on trading volume and holdings of the native XPE token, which can unlock notable discounts.

ChangeNOW doesn’t operate with traditional maker/taker fee tiers—its costs are embedded in floating (or optionally fixed) exchange rates that vary by currency pair and volume, with no public tier schedule or explicit native-token discounts, though using the NOW token can yield rebate perks through cashback mechanisms.

Futures/Derivatives

XeggeX currently does not offer futures or derivatives markets, so there are no associated maker/taker or funding fees to consider.

ChangeNOW does not currently offer futures or derivative trading, so there are no maker/taker or funding fees of that type.

Average Spreads on Liquid Pairs

As a smaller exchange, XeggeX can exhibit wider spreads on major pairs due to limited liquidity, meaning the difference between buy and sell prices may be noticeably larger than on larger platforms.

While ChangeNOW doesn’t publish spread data, it sources liquidity from partners and embeds margin within the quoted floating rate—spreads are typically competitive and dynamically adjusted based on real-time market conditions.

Fiat Deposits & Withdrawals

XeggeX does not support fiat transactions—there are no deposit or withdrawal methods, meaning all activity is limited to crypto-to-crypto trades.

Fiat purchases on ChangeNOW are facilitated through third-party providers (e.g., Simplex, Transak, Guardarian) using Visa or Mastercard; fees depend on the provider (typically a few percent), and processing times range from near-instant to several minutes.

On-chain Withdrawals

Withdrawal fees are generally very low and vary by network, with exceptions such as Ethereum sometimes reaching up to about $0.30 due to network congestion, while other chains may charge negligible or minimal fixed network fees.

ChangeNOW doesn’t charge separate withdrawal fees—network (mining) fees are passed through as dynamic costs based on the chosen blockchain (e.g., BTC, ETH, TRX), reflected in the quoted rate rather than stated separately.

Hidden Costs

Potential hidden costs include crypto conversion spreads, optional KYC express upgrades, or inactivity charges—all of which may apply even though basic use of the platform remains focused on crypto-to-crypto trading.

ChangeNOW doesn’t impose inactivity penalties or hidden fees; currency conversion and network fees are included in the exchange quote, and express KYC (if triggered) depends on transaction specifics, with any associated costs transparently presented before confirmation.

Real-World Cost Example: “€500 BTC

If you were to purchase €500 worth of BTC (via a supported stablecoin like USDT), you’d incur the base trading fee (around 0.2%), a likely wider spread on a low-liquidity pair, and a modest withdrawal cost depending on the network you choose to send BTC—altogether yielding noticeably higher effective cost than more liquid, fiat-friendly platforms.

Suppose you buy €500 worth of BTC via ChangeNOW’s fiat gateway—the quote would include the provider’s purchase margin (around a few percent), underlying spread to liquidity, and on-chain sending fee, all bundled in the total you see before confirming purchase.

Crypto Offering & Trading Features

Number of Coins & Pairs

XeggeX supports a substantial range of over 550 cryptocurrencies across around 930 market pairs, giving users exposure to both mainstream and niche digital assets in a single platform.

ChangeNOW supports over 1,225 cryptocurrencies and more than a million exchange pairs, giving you access to virtually any major or niche token in the market.

Product Range

The exchange focuses on spot trading and liquidity pools, with no standard margin, perpetual futures, options, crypto ETFs, staking, loans, copy-trading, grid bots, or automatic DCA—making it a simpler, crypto-to-crypto environment.

ChangeNOW offers instant spot swaps, non-custodial swaps, native wallet staking, and crypto-backed loans via ChangeNOW Pro, but it does not currently provide margin, perpetuals, options, ETFs, copy trading, grid bots, or automatic DCA.

Liquidity

24 h volume and order-book depth (BTC/ETH)

Liquidity is aggregated through multiple exchange partners, ensuring robust 24-hour volumes and order depth for major assets like BTC and ETH—even though precise statistical metrics are not publicly disclosed.

Tools

Users have access to basic order types such as market, limit, and trigger (stop) orders; however, advanced tools like alerts, comprehensive charting, native TradingView integrations, or robust APIs and WebSocket feeds are not currently supported.

The platform refrains from offering advanced tools—no limit, stop, OCO orders, custom alerts, charting, TradingView integration, or APIs are openly provided; its focus is on simplicity and instant swaps rather than complex trading infrastructure.

Geographic Restrictions by Product

While the exchange offers its core services broadly, certain features like derivatives or advanced products aren’t available in key markets, such as the United States, limiting access to some functionality based on location.

As a swap-first platform, ChangeNOW does not typically impose product-based geographic blocks, but advanced features like Pro loans or staking may have regional restrictions depending on local compliance and third-party partner availability.

Innovation

XeggeX stands out with its liquidity pool offerings, enabling users to contribute funds and earn rewards, but it lacks common innovative features like launchpads, launchpools, or multiple flexible vs. locked yield-earning models.

While ChangeNOW lacks crypto ETFs or launchpad offerings, it has innovated in token utility—offering automatic staking of its native NOW token in Pro accounts, flexible crypto loans collateralized with major coins, and easy wallet-integrated staking in NOW Wallet.

Security, Regulation & Custody

Operating Entity & Jurisdiction

XeggeX was established in 2021 by crypto enthusiasts, with some sources indicating Germany as its base, though this remains somewhat ambiguous—its rapid niche focus and limited transparency make its legal structure and headquarters unclear.

ChangeNOW is operated by CHN Group LLC, registered in Saint Vincent and the Grenadines, with roots dating back to 2017 and additional administrative presence in the Netherlands. (Information compiled from official sources.)

Licenses/Registration

The platform operated without formal regulatory oversight—no VASP registration, MiCA compliance, or similar licensing was disclosed—positioning it squarely in the unregulated camp.

While it doesn’t hold specific exchange licenses or operate as a regulated VASP (Virtual Asset Service Provider) under frameworks like MiCA, ChangeNOW complies with global AML/KYC mandates by triggering identity checks when its risk engines flag transactions.

Custody

XeggeX utilized a central custodial model with a combination of hot and cold storage, but offered no public proof of reserves, independent audits, or details on the proportion held in cold storage, limiting transparency and user assurance.

The platform is primarily non-custodial—users send and receive directly from their own wallets—but offers optional custodial service via ChangeNOW Pro Custody (a hot wallet model). It does not publicly share PoR, audit results, or precise cold storage ratios.

Insurance & Protection Funds

There was no publicly available information about any insurance scheme or specific protection funds set aside to safeguard user deposits in case of loss or breach.

There’s no public mention of insurance coverage or dedicated asset protection funds, though ChangeNOW demonstrates active anti-fraud and risk-response measures when unauthorized activity is detected or reported.

Incident History

In February 2025, hackers compromised the CEO’s Telegram account and infiltrated the exchange’s core systems, leading to frozen withdrawals and user balances showing zero—culminating in a bankruptcy declaration by late June.

ChangeNOW has a strong track record of catching suspicious transactions in real time—successfully halting and assisting recovery of funds in cases like SIM-swap thefts and phishing scams, working with law enforcement to return millions to victims.

Risk Controls

While the exchange promoted two-factor authentication and encryption, more advanced controls like withdrawal whitelists, anti-phishing systems, segregated sub-accounts, or fine-grained API permissions were either minimal or undocumented.

The platform enforces automated AML checks, address whitelisting for Pro users, and KYC triggers as needed. However, it doesn’t offer typical user security features such as 2FA, sub-accounts, granular API permissions, or anti-phishing tools.

Transparency

XeggeX did not maintain any visible transparency mechanisms—no monthly audit reports, no publicly visible wallet addresses, and no formal service-level agreements; communication slowed notably as the bankruptcy process unfolded.

ChangeNOW publishes trust-focused updates—highlighting recovered funds and AML activity—but does not provide continuous transparency tools like public wallets, monthly reserve reports, or service-level agreements (SLAs).

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

XeggeX does not support fiat deposits; only cryptocurrency deposits via multiple blockchain networks are possible, with no stated minimum or maximum, and the process typically completes in just a few minutes.

ChangeNOW facilitates fiat-to-crypto purchases through third-party partners such as Simplex, Transak, and Guardarian, enabling payment via Visa/MasterCard, Apple/Google Pay, SEPA, SWIFT, PIX, Revolut, and more. Minimum purchase amounts typically start around $50 (or equivalent), with no firm maximum on classic exchanges, and most transactions finalize within minutes though timing can vary by provider and method.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC isn’t mandatory for crypto-only trading, but users without KYC face a daily withdrawal cap of around $5,000—verification lifts this limit significantly, unlocking higher withdrawal thresholds for larger-volume users.

ChangeNOW generally operates registration-free and KYC-free for smaller transactions, but it may prompt identity verification via its third-party partner if transactions are large or flagged. Completing KYC under the Pro tier unlocks higher transaction and withdrawal limits, rate advantages, and additional Pro features, with verification typically processed in minutes.

Withdrawals

Withdrawals are processed swiftly—often within minutes—and support several network types (e.g., ERC-20, BEP-20), although exact limits vary; verified users generally enjoy higher or unlimited withdrawal capacity.

On-chain crypto withdrawals occur across supported networks—like ERC-20, TRC-20, BEP-20, etc.—and are processed in real time based on network conditions; there are no preset withdrawal limits for classic exchanges, though Pro users may benefit from elevated thresholds.

Customer Support

Support is handled via a ticketing system with claimed 24/7 availability and typical response within 12 hours; email and platform tickets are primary channels, while response speed and resolution quality are reported to be inconsistent.

ChangeNOW offers 24/7 customer support via live chat and email/ticket systems, backed by a comprehensive help center. Response times are generally quick (particularly via live chat), and its self-help knowledge base covers most common topics—though dedicated response patience may vary depending on case complexity.

Languages & Localization

The platform’s interface is natively in English, with fee displays in USD; there are no localized versions or specific regulatory frameworks tailored to other regions.

The platform supports multiple languages (around 15) and displays pricing in common fiat formats (€, $, etc.), offering localized experiences in many regions; however, availability of features and compliance may differ by jurisdiction.

App Quality & Stability

XeggeX offers both web and mobile (iOS beta and Android) access, with a smooth, intuitive interface, but the app’s stability and recent update cadence are unclear and may vary across platforms.

The ChangeNOW mobile apps are available on Android and iOS and deliver a streamlined experience for swaps; while formal crash-rate data isn’t public, user rankings are strong (around 4.7–4.8/5 on app stores), and the app receives regular updates to enhance performance and fix bugs.

Experience, Performance & Ecosystem

UX/UI

XeggeX offers a clean and modern interface that’s intuitive for newcomers, featuring toggles between basic and full-screen layouts (plus light/dark themes), giving beginners a comfortable entry point and allowing power users to access more comprehensive views with minimal friction.

The platform features a clean, intuitive interface ideal for beginners—swaps proceed in just a few clicks—while the Pro tier introduces a richer dashboard with transaction history, analytics, cashback tracking, and more advanced features tailored to power users

Performance

The platform is engineered for swift order execution under normal conditions, but experienced disruptions and log-in downtime during critical market events—compounded by stretched support and restoration delays tied to operational chaos during the collapse.

ChangeNOW delivers near-instant swap execution thanks to its aggregator model, even during volatile periods; KYC processing within Pro remains efficient, and there’s no known backlog during bull-market surges.

Education

XeggeX did not provide structured educational resources like academies, paper trading simulators, or Spanish-language tutorials, focusing instead on direct trading utility rather than user training or localized guidance.

While there’s no formal academy or simulation tools, ChangeNOW provides educational articles (especially via its blog) covering topics like crypto strategy and security practices—though Spanish content appears limited

Community

While XeggeX initially maintained active presence across Discord and Telegram, these channels were abruptly limited or shut down amid the crisis—though remnants of community efforts, including unofficial Discord support, continue to persist. Referral incentives were present but overshadowed by the broader turmoil.

Community engagement centers around Telegram, Twitter Spaces AMAs, and blogs; additionally, ChangeNOW rewards referrals with customizable affiliate links offering commission—developers and partners can integrate swaps via widget, API, or bot for seamless referrals

Integrations

Users benefit from a native TradingView integration and access to liquidity-pool bots via the API, but there’s no formal integration with tax tools or accounting platforms—even though third-party developers have built basic automation tools via the REST API.

ChangeNOW offers a robust API with 99.99% uptime and sub-second response times, enabling integration into bots, widgets, or partner platforms; while there’s no native TradingView or tax tool, users can export swap history via CSV for external accounting or analytics

Who Each One Is Best For

XeggeX’s streamlined interface and breadth of niche token offerings made it suitable for crypto-savvy traders interested in altcoin and meme assets—but its fragile infrastructure and lack of educational support or system stability rendered it inappropriate for risk-averse or learning-focused users.

The platform shines for users who seek fast, private, no-frills crypto swaps—regular users will appreciate the simplicity of the Lite experience, while frequent traders and businesses benefit from Pro’s added tools, cashback, loans, and AML features.