Xeggex vs Gatehub: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Xeggex and Gatehub This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Xeggex

Gatehub

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United States

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Europe

yes

Latin America

yes

India

China

yes

Canada

yes

United Kingdom

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Xeggex is ideal if:

Great if you're seeking simplicity: XeggeX offers an exceptionally intuitive interface that lowers the learning curve and makes navigating crypto markets approachable.
Ideal for exploring altcoins and niche tokens: The exchange lists a wide variety of low- to mid-cap cryptocurrencies and includes peer-to-peer and liquidity pool features—perfect for diversifying beyond mainstream assets.
A cautious choice due to its recent shutdown: Following a serious security breach and bankruptcy announcement earlier this year, relying on XeggeX now carries elevated risk—relying on self-custody methods is recommended.

Gatehub is ideal if:

Best for managing XRP and key cryptos: If you regularly work with Ripple and other major coins in one place, GateHub’s wallet-to-exchange setup makes life seamless.
Great for beginners who value simplicity: The web interface is clean and intuitive, with built-in trading and strong security basics like 2FA and AES encryption.
Less suited if you want advanced features: If you're looking for margin trading, a wide altcoin range, or faster customer support, GateHub might feel limiting.

Xeggex isn’t ideal if:

Significant unresolved security failures undermined the platform’s reliability, ultimately leading to its collapse and bankruptcy—exposing systemic vulnerabilities.
Trust deeply eroded by withdrawal disruptions, user complaints of missing assets, and reports of blocked accounts—indicating serious operational breakdowns.
Unregulated and lacking transparency, making it ill-suited as a safe, long-term choice—especially when more stable and regulated alternatives exist.

Gatehub isn’t ideal if:

Limited altcoin variety: If you're seeking exposure to emerging or niche tokens, GateHub focuses on key cryptos and lacks a broad altcoin selection.
No advanced trading tools: Features like leverage, futures, or margin trading aren't available, limiting options for active or speculative traders.
Higher transfer friction: Users note relatively steep withdrawal and deposit costs, plus extra XRP requirements, which may weigh on frequent movers.

Fees & Total Costs

Spot Maker/Take

Spot trading fees start at around 0.2%, with tiered reductions based on trading volume and holdings of the native XPE token, which can unlock notable discounts.

GateHub uses a flat fee model for spot trades, applying the same rate to both maker and taker orders rather than tiered pricing; there are no volume-based discounts or native-token incentives for fee reduction.

Futures/Derivatives

XeggeX currently does not offer futures or derivatives markets, so there are no associated maker/taker or funding fees to consider.

GateHub does not support futures or derivatives trading, so there are no applicable maker, taker, or funding fees.

Average Spreads on Liquid Pairs

As a smaller exchange, XeggeX can exhibit wider spreads on major pairs due to limited liquidity, meaning the difference between buy and sell prices may be noticeably larger than on larger platforms.

GateHub doesn’t publicly display real-time spreads, but given its limited market depth, you can expect spreads to be wider than on major exchanges with high liquidity.

Fiat Deposits & Withdrawals

XeggeX does not support fiat transactions—there are no deposit or withdrawal methods, meaning all activity is limited to crypto-to-crypto trades.

You can deposit via SEPA (EUR) or SWIFT international wire (USD), with SEPA usually processed in 1–3 business days and wires in 4–7 days; deposit fees vary, while SEPA deposits tend to be free.

On-chain Withdrawals

Withdrawal fees are generally very low and vary by network, with exceptions such as Ethereum sometimes reaching up to about $0.30 due to network congestion, while other chains may charge negligible or minimal fixed network fees.

Withdrawal fees differ by network—BTC withdrawals incur a fixed fee (e.g., specified for BTC), while network-level fees apply to XRPL operations; GateHub uses fixed withdrawal fees for major chains but variable transaction costs for XRPL.

Hidden Costs

Potential hidden costs include crypto conversion spreads, optional KYC express upgrades, or inactivity charges—all of which may apply even though basic use of the platform remains focused on crypto-to-crypto trading.

GateHub’s potential hidden costs include locked XRP reserve that can’t be spent, fees for certain transfers (even within XRPL issued assets), and optional paid security services; currency conversion may include spread costs.

Real-World Cost Example: “€500 BTC

If you were to purchase €500 worth of BTC (via a supported stablecoin like USDT), you’d incur the base trading fee (around 0.2%), a likely wider spread on a low-liquidity pair, and a modest withdrawal cost depending on the network you choose to send BTC—altogether yielding noticeably higher effective cost than more liquid, fiat-friendly platforms.

If you convert €500 to BTC, you face the flat trading fee, any spread, then withdraw BTC—so the total cost combines that fee plus the possibly larger-than-average BTC withdrawal fee, resulting in noticeably less delivered BTC than the purchase amount.

Crypto Offering & Trading Features

Number of Coins & Pairs

XeggeX supports a substantial range of over 550 cryptocurrencies across around 930 market pairs, giving users exposure to both mainstream and niche digital assets in a single platform.

GateHub supports over 16 cryptocurrencies, including more than half of the top 20 by market cap, and offers a broad range of trading pairs across fiat and crypto, enabling users to trade XRP-based IOUs versus major assets seamlessly.

Product Range

The exchange focuses on spot trading and liquidity pools, with no standard margin, perpetual futures, options, crypto ETFs, staking, loans, copy-trading, grid bots, or automatic DCA—making it a simpler, crypto-to-crypto environment.

GateHub provides spot trading and integrated wallet services, and includes staking functionality—but it does not offer margin, perpetuals, options, ETFs, loans, copy trading, grid bots, or automated DCA features.

Liquidity

24 h volume and order-book depth (BTC/ETH)

GateHub’s liquidity is relatively thin compared to major exchanges, with low 24-hour trade volume and limited order book depth for BTC and ETH pairs, meaning larger orders may face noticeable slippage or slower execution.

Tools

Users have access to basic order types such as market, limit, and trigger (stop) orders; however, advanced tools like alerts, comprehensive charting, native TradingView integrations, or robust APIs and WebSocket feeds are not currently supported.

You can place basic order types such as limit or market orders; GateHub includes an order book interface and basic charts, plus a public API, but lacks advanced features like stop orders, OCO, native TradingView integration, or real-time alerts.

Geographic Restrictions by Product

While the exchange offers its core services broadly, certain features like derivatives or advanced products aren’t available in key markets, such as the United States, limiting access to some functionality based on location.

GateHub focuses primarily on global spot access and wallet services, with no support for derivatives—thus, there are no region-specific limitations on complex products, simply a uniform lack of them everywhere.

Innovation

XeggeX stands out with its liquidity pool offerings, enabling users to contribute funds and earn rewards, but it lacks common innovative features like launchpads, launchpools, or multiple flexible vs. locked yield-earning models.

GateHub offers staking as a way to earn rewards and is exploring flexible staking-like models, but it currently does not support launchpad/launchpool mechanisms or offer tiered locked-versus-flexible earning programs.

Security, Regulation & Custody

Operating Entity & Jurisdiction

XeggeX was established in 2021 by crypto enthusiasts, with some sources indicating Germany as its base, though this remains somewhat ambiguous—its rapid niche focus and limited transparency make its legal structure and headquarters unclear.

GateHub is operated by GateHub Limited, established in 2014 and headquartered in London, UK, where it carries out its core operations within the UK fintech regulatory environment.

Licenses/Registration

The platform operated without formal regulatory oversight—no VASP registration, MiCA compliance, or similar licensing was disclosed—positioning it squarely in the unregulated camp.

GateHub requires users to complete Know-Your-Customer (KYC) verification before accessing certain services, though it does not promote specific VASP or MiCA registrations publicly—its compliance framework relies on standard KYC procedures relevant to its services.

Custody

XeggeX utilized a central custodial model with a combination of hot and cold storage, but offered no public proof of reserves, independent audits, or details on the proportion held in cold storage, limiting transparency and user assurance.

GateHub provides a custodial wallet where users retain control over private keys, which are encrypted and hashed with strong algorithms; there’s no public proof of reserves or audit reports, and any cold reserve breakdown or PoR data is not openly disclosed.

Insurance & Protection Funds

There was no publicly available information about any insurance scheme or specific protection funds set aside to safeguard user deposits in case of loss or breach.

Through the optional Wallet Protect subscription (via Coincover), users can secure multisignature protection and theft insurance coverage up to $1 million per wallet—a paid security enhancement beyond basic account safety measures.

Incident History

In February 2025, hackers compromised the CEO’s Telegram account and infiltrated the exchange’s core systems, leading to frozen withdrawals and user balances showing zero—culminating in a bankruptcy declaration by late June.

In 2019, GateHub suffered a cyber-attack affecting a small subset of accounts; encrypted access tokens were compromised, prompting re-encryption of sensitive data and user notifications, with no widespread fund loss reported.

Risk Controls

While the exchange promoted two-factor authentication and encryption, more advanced controls like withdrawal whitelists, anti-phishing systems, segregated sub-accounts, or fine-grained API permissions were either minimal or undocumented.

GateHub enforces mandatory 2FA for all accounts, lets users customize anti-phishing messages, offers account freezing in suspicious cases, and supports secure recovery and password practices, though it lacks sub-accounts or granular API permission tiers.

Transparency

XeggeX did not maintain any visible transparency mechanisms—no monthly audit reports, no publicly visible wallet addresses, and no formal service-level agreements; communication slowed notably as the bankruptcy process unfolded.

The platform does not publish routine monthly audit reports or wallet addresses; however, its transparency lies in its responsible disclosure policy, bug-bounty program, and clear security guidelines, though formal SLAs and public wallet visibility are not provided.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

XeggeX does not support fiat deposits; only cryptocurrency deposits via multiple blockchain networks are possible, with no stated minimum or maximum, and the process typically completes in just a few minutes.

GateHub allows fiat deposits via bank transfers (SEPA for EUR and SWIFT for USD), with minimums set at 10 EUR or 50 USD; no card or e-wallet options are supported, with processing times generally ranging from 1–3 business days for SEPA and 4–7 for SWIFT

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC isn’t mandatory for crypto-only trading, but users without KYC face a daily withdrawal cap of around $5,000—verification lifts this limit significantly, unlocking higher withdrawal thresholds for larger-volume users.

GateHub mandates full KYC through an identity verification process (including video and document checks) before enabling fiat gateways—wallet use remains available without verification, but FIAT access is restricted until completion

Withdrawals

Withdrawals are processed swiftly—often within minutes—and support several network types (e.g., ERC-20, BEP-20), although exact limits vary; verified users generally enjoy higher or unlimited withdrawal capacity.

limits, timing, networks

Customer Support

Support is handled via a ticketing system with claimed 24/7 availability and typical response within 12 hours; email and platform tickets are primary channels, while response speed and resolution quality are reported to be inconsistent.

GateHub offers 24/7 support via email along with a comprehensive knowledge base for instant help; while there’s no live chat advertised, support claims around-the-clock availability and timely responses via the support portal

Languages & Localization

The platform’s interface is natively in English, with fee displays in USD; there are no localized versions or specific regulatory frameworks tailored to other regions.

The platform operates in English, displays pricing and fees in EUR or USD, and offers fiat services through EU/US rails; local regulatory adaptations (e.g., UK restrictions) affect fiat usage, signaling awareness of regional compliance needs

App Quality & Stability

XeggeX offers both web and mobile (iOS beta and Android) access, with a smooth, intuitive interface, but the app’s stability and recent update cadence are unclear and may vary across platforms.

GateHub’s app is updated regularly and integrates web-based wallet and market features, though specific metrics on crash rates or stability are not disclosed; the experience is generally smooth across major platforms, with continuous enhancements evident in release notes

Experience, Performance & Ecosystem

UX/UI

XeggeX offers a clean and modern interface that’s intuitive for newcomers, featuring toggles between basic and full-screen layouts (plus light/dark themes), giving beginners a comfortable entry point and allowing power users to access more comprehensive views with minimal friction.

GateHub features a straightforward interface built around its wallet-first design, keeping the learning curve gentle for newcomers, but it doesn’t offer separate Lite or Pro modes—every user interacts with the same streamlined trading panel and wallet dashboard.

Performance

The platform is engineered for swift order execution under normal conditions, but experienced disruptions and log-in downtime during critical market events—compounded by stretched support and restoration delays tied to operational chaos during the collapse.

The platform’s web-based performance stays reliable under normal conditions, though during high volatility or crypto surges, some users have reported slower processing and delays in order execution or identity verification, reflecting typical strain in peak times.

Education

XeggeX did not provide structured educational resources like academies, paper trading simulators, or Spanish-language tutorials, focusing instead on direct trading utility rather than user training or localized guidance.

GateHub does not provide a dedicated learning academy, demo simulator, or Spanish-language educational courses; users rely on its knowledge base and general support materials, mostly available in English and focused on functional guidance over structured tutorials.

Community

While XeggeX initially maintained active presence across Discord and Telegram, these channels were abruptly limited or shut down amid the crisis—though remnants of community efforts, including unofficial Discord support, continue to persist. Referral incentives were present but overshadowed by the broader turmoil.

Beyond an official Telegram channel and its relatively low-traffic blog or channel posts, GateHub lacks active community forums, Discord groups, or built-in referral programs—user interaction remains limited to support tickets and general platform announcements.

Integrations

Users benefit from a native TradingView integration and access to liquidity-pool bots via the API, but there’s no formal integration with tax tools or accounting platforms—even though third-party developers have built basic automation tools via the REST API.

The platform does not integrate with TradingView or external trading bots, but it supports tax-reporting services like Koinly, Cointelli, and CoinLedger via data export or API to ease accounting and crypto tax reporting.

Who Each One Is Best For

XeggeX’s streamlined interface and breadth of niche token offerings made it suitable for crypto-savvy traders interested in altcoin and meme assets—but its fragile infrastructure and lack of educational support or system stability rendered it inappropriate for risk-averse or learning-focused users.

GateHub is best suited for users who want a combined wallet and basic spot trading experience on the XRP Ledger, especially those focused on XRP-based IOUs and wanting to bridge fiat and crypto in one place—less ideal for advanced traders or those needing rich integrations.