Xeggex vs Orbix: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Xeggex and Orbix This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Xeggex

Orbix

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Xeggex is ideal if:

Great if you're seeking simplicity: XeggeX offers an exceptionally intuitive interface that lowers the learning curve and makes navigating crypto markets approachable.
Ideal for exploring altcoins and niche tokens: The exchange lists a wide variety of low- to mid-cap cryptocurrencies and includes peer-to-peer and liquidity pool features—perfect for diversifying beyond mainstream assets.
A cautious choice due to its recent shutdown: Following a serious security breach and bankruptcy announcement earlier this year, relying on XeggeX now carries elevated risk—relying on self-custody methods is recommended.

Orbix is ideal if:

Streamlined and intuitive platform Orbix prioritizes simplicity and ease of use, with a clean interface, mobile app, and user-friendly tools like Wallet Lock and real-time price alerts.
Strong local credibility in Thailand Regulated by Thailand’s SEC and backed by a prudent coin-selection process, Orbix offers a sense of trust and compliance within its home market.
Layered security for peace of mind Implements advanced measures—such as ISO-certified infrastructure, encryption, and two-factor authentication—to secure user assets and data.

Xeggex isn’t ideal if:

Significant unresolved security failures undermined the platform’s reliability, ultimately leading to its collapse and bankruptcy—exposing systemic vulnerabilities.
Trust deeply eroded by withdrawal disruptions, user complaints of missing assets, and reports of blocked accounts—indicating serious operational breakdowns.
Unregulated and lacking transparency, making it ill-suited as a safe, long-term choice—especially when more stable and regulated alternatives exist.

Orbix isn’t ideal if:

Limited asset variety Orbix supports only around 33 cryptocurrencies, which may restrict trading choices compared to more expansive platforms.
No advanced or passive features It currently offers no margin, futures, staking, or copy-trading options, limiting portfolio-building flexibility.
Support delays under pressure While help is available 24/7, response times can lag during peak activity, which could be frustrating in time-sensitive situations.

Fees & Total Costs

Spot Maker/Take

Spot trading fees start at around 0.2%, with tiered reductions based on trading volume and holdings of the native XPE token, which can unlock notable discounts.

Spot fees are flat, around 0.25% for both maker and taker, with modest volume-based discounts for high-volume traders—no native-token fee reduction program is mentioned.

Futures/Derivatives

XeggeX currently does not offer futures or derivatives markets, so there are no associated maker/taker or funding fees to consider.

Orbix does not offer futures or derivatives trading, so there are no associated maker, taker, or funding costs.

Average Spreads on Liquid Pairs

As a smaller exchange, XeggeX can exhibit wider spreads on major pairs due to limited liquidity, meaning the difference between buy and sell prices may be noticeably larger than on larger platforms.

Typical bid–ask spreads hover around 1%, reflecting moderate liquidity even in major pairs like BTC/USDT or ETH/USDT.

Fiat Deposits & Withdrawals

XeggeX does not support fiat transactions—there are no deposit or withdrawal methods, meaning all activity is limited to crypto-to-crypto trades.

You can deposit via bank transfer, credit/debit card, or crypto—with deposits generally free and fiat withdrawals incurring a small flat fee (e.g., ~20 THB), while processing times range from same day up to a few business days.

On-chain Withdrawals

Withdrawal fees are generally very low and vary by network, with exceptions such as Ethereum sometimes reaching up to about $0.30 due to network congestion, while other chains may charge negligible or minimal fixed network fees.

Crypto withdrawals are charged per network, such as a fixed ~0.0005 BTC for Bitcoin, with other chains like Ethereum or TRON likely following similarly static network-based fee structures.

Hidden Costs

Potential hidden costs include crypto conversion spreads, optional KYC express upgrades, or inactivity charges—all of which may apply even though basic use of the platform remains focused on crypto-to-crypto trading.

There are no overt hidden charges to be aware of—standard trading and network fees apply, and there’s no mention of inactivity, express-KYC, or conversion surcharges beyond typical exchange operations.

Real-World Cost Example: “€500 BTC

If you were to purchase €500 worth of BTC (via a supported stablecoin like USDT), you’d incur the base trading fee (around 0.2%), a likely wider spread on a low-liquidity pair, and a modest withdrawal cost depending on the network you choose to send BTC—altogether yielding noticeably higher effective cost than more liquid, fiat-friendly platforms.

Buying €500 worth of BTC would incur roughly 0.25% trading fee, a ~1% spread cost, and then a small fixed network withdrawal fee—meaning your €500 results in slightly less BTC plus a minor deduction when withdrawing, all based on standard rates, not promotional or variable offers.

Crypto Offering & Trading Features

Number of Coins & Pairs

XeggeX supports a substantial range of over 550 cryptocurrencies across around 930 market pairs, giving users exposure to both mainstream and niche digital assets in a single platform.

Orbix offers around 33 to 41 cryptocurrencies, with a similar number of trading pairs; the top 20 by volume include major tokens like BTC, ETH, USDT, ADA, DOGE, SOL, XRP, DOT, and others—as reflected in their most traded pairs list.

Product Range

The exchange focuses on spot trading and liquidity pools, with no standard margin, perpetual futures, options, crypto ETFs, staking, loans, copy-trading, grid bots, or automatic DCA—making it a simpler, crypto-to-crypto environment.

Orbix currently supports only spot trading, with no margin, perpetuals, options, crypto ETFs, staking/earn, lending, copy-trading, grid bots, or automated DCA features available.

Liquidity

24 h volume and order-book depth (BTC/ETH)

Trading volume is modest—typically in the low six figures (e.g., ~$100K–$600K USD), with average bid-ask spreads around 1%, indicating moderate liquidity in BTC/ETH markets.

Tools

Users have access to basic order types such as market, limit, and trigger (stop) orders; however, advanced tools like alerts, comprehensive charting, native TradingView integrations, or robust APIs and WebSocket feeds are not currently supported.

The platform includes market and limit orders, plus stop-like features (e.g., OCO functionality), along with real-time charts, basic alerts, and public API support—but no native TradingView tool.

Geographic Restrictions by Product

While the exchange offers its core services broadly, certain features like derivatives or advanced products aren’t available in key markets, such as the United States, limiting access to some functionality based on location.

Certain markets—such as the United States, China, Iran, Iraq, and similar regions—may face access restrictions, limiting availability of services in those jurisdictions.

Innovation

XeggeX stands out with its liquidity pool offerings, enabling users to contribute funds and earn rewards, but it lacks common innovative features like launchpads, launchpools, or multiple flexible vs. locked yield-earning models.

Orbix currently lacks common innovation modules like launchpad, launchpool, flexible vs locked “earn” options, or other high-growth DeFi-style offerings—its design remains focused on core, regulated spot trading.

Security, Regulation & Custody

Operating Entity & Jurisdiction

XeggeX was established in 2021 by crypto enthusiasts, with some sources indicating Germany as its base, though this remains somewhat ambiguous—its rapid niche focus and limited transparency make its legal structure and headquarters unclear.

Orbix operates under Orbix Trade Co., Ltd., founded in March 2017, headquartered in Bangkok, and is a subsidiary of Unita Capital within the Kasikornbank group, giving it strong institutional backing.

Licenses/Registration

The platform operated without formal regulatory oversight—no VASP registration, MiCA compliance, or similar licensing was disclosed—positioning it squarely in the unregulated camp.

The exchange is licensed by Thailand’s Ministry of Finance and is regulated by the Securities and Exchange Commission (SEC) of Thailand, with full compliance to local regulatory standards for digital asset trading.

Custody

XeggeX utilized a central custodial model with a combination of hot and cold storage, but offered no public proof of reserves, independent audits, or details on the proportion held in cold storage, limiting transparency and user assurance.

Orbix employs its own custodial infrastructure, including Orbix Custodian (launching in March 2025), offering cold storage using FIPS 140-2 Level 4 HSM encryption via IBM, underscoring their commitment to secure key management.

Insurance & Protection Funds

There was no publicly available information about any insurance scheme or specific protection funds set aside to safeguard user deposits in case of loss or breach.

The platform maintains insured custody under its regulated framework, but there’s no mention of third-party insurance or dedicated protection funds beyond insuring client assets under its regulated operations.

Incident History

In February 2025, hackers compromised the CEO’s Telegram account and infiltrated the exchange’s core systems, leading to frozen withdrawals and user balances showing zero—culminating in a bankruptcy declaration by late June.

There have been no major publicized security breaches, trading suspensions, asset freezes, or regulatory fines, suggesting a clean operational record to date under SEC supervision.

Risk Controls

While the exchange promoted two-factor authentication and encryption, more advanced controls like withdrawal whitelists, anti-phishing systems, segregated sub-accounts, or fine-grained API permissions were either minimal or undocumented.

Orbix deploys strong safeguards including two-factor authentication, SSL encryption, cold storage, regular penetration testing, and security auditing, offering robust protection for user accounts and assets.

Transparency

XeggeX did not maintain any visible transparency mechanisms—no monthly audit reports, no publicly visible wallet addresses, and no formal service-level agreements; communication slowed notably as the bankruptcy process unfolded.

While detailed monthly reports or SLA commitments aren’t publicly emphasized, the platform underscores its adherence to ISO standards (ISO 27001, 27701, 22301) and regulated oversight, helping offer transparency through established operational benchmarks.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

XeggeX does not support fiat deposits; only cryptocurrency deposits via multiple blockchain networks are possible, with no stated minimum or maximum, and the process typically completes in just a few minutes.

Orbix supports Thai Baht deposits primarily via bank (wire) transfers; deposit times range from under 24 h for domestic transfers to up to 7 days for international ones, and credit/debit card or e-wallet options are not supported.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

KYC isn’t mandatory for crypto-only trading, but users without KYC face a daily withdrawal cap of around $5,000—verification lifts this limit significantly, unlocking higher withdrawal thresholds for larger-volume users.

Identity verification is required via mobile (facial recognition/K+ authentication), without publicly segmented tiers; full KYC unlocks standard fiat and crypto functionality, though precise tier levels and limits aren’t disclosed.

Withdrawals

Withdrawals are processed swiftly—often within minutes—and support several network types (e.g., ERC-20, BEP-20), although exact limits vary; verified users generally enjoy higher or unlimited withdrawal capacity.

Withdrawals can be made across supported blockchains with network-based fees and minimums per asset; processing typically follows established manual and blockchain confirmation workflows, with no explicit per-network limit or speed details published.

Customer Support

Support is handled via a ticketing system with claimed 24/7 availability and typical response within 12 hours; email and platform tickets are primary channels, while response speed and resolution quality are reported to be inconsistent.

Orbix provides 24/7 support via live chat, email, phone, and ticketing, with a help-center/FAQ section and responsive but occasionally delayed assistance during peak periods.

Languages & Localization

The platform’s interface is natively in English, with fee displays in USD; there are no localized versions or specific regulatory frameworks tailored to other regions.

The platform is fully localized in Thai and English, displays fees and balances in THB, and aligns its interface and compliance with local Thai regulatory expectations.

App Quality & Stability

XeggeX offers both web and mobile (iOS beta and Android) access, with a smooth, intuitive interface, but the app’s stability and recent update cadence are unclear and may vary across platforms.

The Orbix mobile app is designed to be intuitive and stable, featuring real-time price alerts, Wallet Lock with facial verification, and ongoing performance improvements—user feedback indicates it is generally smooth with minimal crashes.

Experience, Performance & Ecosystem

UX/UI

XeggeX offers a clean and modern interface that’s intuitive for newcomers, featuring toggles between basic and full-screen layouts (plus light/dark themes), giving beginners a comfortable entry point and allowing power users to access more comprehensive views with minimal friction.

Orbix features an intuitive, beginner-friendly interface with a single, consistent mode rather than separate “Lite” or “Pro” versions—allowing most users to get started quickly without complexity.

Performance

The platform is engineered for swift order execution under normal conditions, but experienced disruptions and log-in downtime during critical market events—compounded by stretched support and restoration delays tied to operational chaos during the collapse.

The platform is engineered for fast order execution with no notable downtimes during volatile periods; KYC processing remains generally steady even during strong market rallies, maintaining a smooth user flow.

Education

XeggeX did not provide structured educational resources like academies, paper trading simulators, or Spanish-language tutorials, focusing instead on direct trading utility rather than user training or localized guidance.

While Orbix offers timely crypto updates and tutorials through its blog, it does not provide a dedicated academy, demo accounts, or Spanish-language materials—leaning more on straightforward guides rather than structured educational programs.

Community

While XeggeX initially maintained active presence across Discord and Telegram, these channels were abruptly limited or shut down amid the crisis—though remnants of community efforts, including unofficial Discord support, continue to persist. Referral incentives were present but overshadowed by the broader turmoil.

Orbix actively fosters a Thai-based community via social media and support channels, provides 24/7 chat support, and runs referral promotions, but it does not operate an official Discord or Telegram discussion group.

Integrations

Users benefit from a native TradingView integration and access to liquidity-pool bots via the API, but there’s no formal integration with tax tools or accounting platforms—even though third-party developers have built basic automation tools via the REST API.

The platform delivers essential tools like real-time charts and API access but lacks deeper integrations such as TradingView embedding, external trading bots, or dedicated tax/accounting support.

Who Each One Is Best For

XeggeX’s streamlined interface and breadth of niche token offerings made it suitable for crypto-savvy traders interested in altcoin and meme assets—but its fragile infrastructure and lack of educational support or system stability rendered it inappropriate for risk-averse or learning-focused users.

Orbix is best suited for casual or entry-level crypto traders in Thailand—especially those seeking a regulated, secure platform with straightforward functionality and minimal complexity.