XM vs Changenow: Fees, Security, Features & Which to Choose (2025)

Trying to choose between XM and Changenow This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 5, 2025

XM

Changenow

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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XM is ideal if:

For flexibility seekers: Ideal if you want access to a wide range of global markets (forex, CFDs, commodities, indices, stocks, crypto) across popular platforms like MT4 and MT5.
For fair-play traders: Perfect if you value consistent execution—no requotes or rejections—and the same conditions for all clients, regardless of account size.
For support-driven users: Great for those who appreciate multilingual, round-the-clock support and educational tools (like live webinars and market insights).

Changenow is ideal if:

You value privacy and self-custody — ChangeNOW is non-custodial and doesn’t require registration for most swaps, keeping you in full control of your funds.
You seek convenience and speed — It enables fast, no-account-needed swaps across a wide range of cryptocurrencies, ideal for quick, frictionless trades.
You want flexibility to upgrade — With ChangeNOW Pro, you can access optional perks like cashback, enhanced security, and better transaction tools when you're ready to level up.

XM isn’t ideal if:

If you want full asset variety: XM lacks futures, physical stocks, and a broader crypto selection—so it's not the best fit if you're seeking non-CFD exposure or niche instruments.
If payment flexibility matters: No PayPal or similar e-wallet options, and withdrawing profits often requires bank transfers only.
If transparency is crucial: Being privately held, XM doesn’t publish public financial disclosures, which may concern traders looking for operational transparency.

Changenow isn’t ideal if:

You want advanced trading features — If you're into charting tools, order types, margin, or futures, ChangeNOW's simple swap interface might feel too basic.
You expect swift, direct support — Without live chat or phone options, help is slower, often via tickets or messaging channels.
You prioritize strict regulation — ChangeNOW operates without formal licensing from leading financial regulators, which may concern users who value regulatory oversight.

Fees & Total Costs

Spot Maker/Take

XM does not use a maker-taker pricing model for spot crypto trading; instead, it offers crypto CFDs with transparent spreads rather than volume-based fees or native-token discounts.

ChangeNOW doesn’t operate with traditional maker/taker fee tiers—its costs are embedded in floating (or optionally fixed) exchange rates that vary by currency pair and volume, with no public tier schedule or explicit native-token discounts, though using the NOW token can yield rebate perks through cashback mechanisms.

Futures/Derivatives

XM provides CFD-based derivatives (including forex, commodities, indices, crypto) rather than traditional futures, with no separate maker/taker fees and funding costs rolled into overnight swap rates depending on account type and position.

ChangeNOW does not currently offer futures or derivative trading, so there are no maker/taker or funding fees of that type.

Average Spreads on Liquid Pairs

XM’s crypto spreads vary dynamically with market conditions, and while they aim to keep spreads competitive, specific figures for pairs like BTC/USDT or ETH/USDT are not publicly listed to ensure evergreen relevance.

While ChangeNOW doesn’t publish spread data, it sources liquidity from partners and embeds margin within the quoted floating rate—spreads are typically competitive and dynamically adjusted based on real-time market conditions.

Fiat Deposits & Withdrawals

Clients can deposit and withdraw using credit/debit cards, bank transfers, and e-wallets like Skrill or Neteller, typically with no internal fees and processing that ranges from instant (e-wallets) to a few business days (cards or wire).

Fiat purchases on ChangeNOW are facilitated through third-party providers (e.g., Simplex, Transak, Guardarian) using Visa or Mastercard; fees depend on the provider (typically a few percent), and processing times range from near-instant to several minutes.

On-chain Withdrawals

XM does not offer on-chain crypto withdrawals—crypto exposure is available only via CFDs—so there are no network-level (like BTC, ETH, TRX) withdrawal fees.

ChangeNOW doesn’t charge separate withdrawal fees—network (mining) fees are passed through as dynamic costs based on the chosen blockchain (e.g., BTC, ETH, TRX), reflected in the quoted rate rather than stated separately.

Hidden Costs

XM imposes inactivity charges after a period without trading, and currency conversion fees may apply if your deposit or withdrawal currency differs from your account base; there are no known express-KYC charges.

ChangeNOW doesn’t impose inactivity penalties or hidden fees; currency conversion and network fees are included in the exchange quote, and express KYC (if triggered) depends on transaction specifics, with any associated costs transparently presented before confirmation.

Real-World Cost Example: “€500 BTC

Because XM trades crypto via CFDs rather than outright purchases, a “€500 BTC buy” isn’t executed as a direct asset acquisition—costs would come from the spread and any overnight financing, with no actual crypto withdrawal involved.

Suppose you buy €500 worth of BTC via ChangeNOW’s fiat gateway—the quote would include the provider’s purchase margin (around a few percent), underlying spread to liquidity, and on-chain sending fee, all bundled in the total you see before confirming purchase.

Crypto Offering & Trading Features

Number of Coins & Pairs

XM offers 58 crypto CFDs, covering many major and minor cryptocurrencies across USD, EUR, and GBP denominated pairs; top-volume pairs include BTC/USD, ETH/USD, XRP/USD, LTC/USD, and BCH/USD.

ChangeNOW supports over 1,225 cryptocurrencies and more than a million exchange pairs, giving you access to virtually any major or niche token in the market.

Product Range

XM provides CFDs only—no actual spot, futures/perps, options, ETFs, staking, lending, grid or DCA bots—though it does support copy trading via MQL5 alongside its usual CFD offerings.

ChangeNOW offers instant spot swaps, non-custodial swaps, native wallet staking, and crypto-backed loans via ChangeNOW Pro, but it does not currently provide margin, perpetuals, options, ETFs, copy trading, grid bots, or automatic DCA.

Liquidity

XM does not publish direct liquidity metrics like 24-hour volume or order-book depth, relying instead on its CFD pricing aligned with underlying markets via its partner liquidity providers.

Liquidity is aggregated through multiple exchange partners, ensuring robust 24-hour volumes and order depth for major assets like BTC and ETH—even though precise statistical metrics are not publicly disclosed.

Tools

XM supports standard order types—including limit, stop, and OCO—offers alerts and advanced charting through MT4/MT5 platforms; it does not feature a proprietary TradingView interface or public API/WS, but use of Expert Advisors is permitted.

The platform refrains from offering advanced tools—no limit, stop, OCO orders, custom alerts, charting, TradingView integration, or APIs are openly provided; its focus is on simplicity and instant swaps rather than complex trading infrastructure.

Geographic Restrictions by Product

XM restricts certain products in specific regions—crypto CFDs and copy-trading are unavailable to clients in the UK and EEA, and access to CFDs depends on local regulator policies.

As a swap-first platform, ChangeNOW does not typically impose product-based geographic blocks, but advanced features like Pro loans or staking may have regional restrictions depending on local compliance and third-party partner availability.

Innovation

XM does not offer launchpad, launchpool, staking pools, earn programs, or flexible-vs-locked yield products; its innovation focus remains on expanding CFD choices and platform features like copy trading.

While ChangeNOW lacks crypto ETFs or launchpad offerings, it has innovated in token utility—offering automatic staking of its native NOW token in Pro accounts, flexible crypto loans collateralized with major coins, and easy wallet-integrated staking in NOW Wallet.

Security, Regulation & Custody

Operating Entity & Jurisdiction

XM is run by Trading Point Holdings Ltd (founded 2009), headquartered in Limassol, Cyprus, and operates through specialized regional entities tailored to the EU, Australia, Middle East, and global markets.

ChangeNOW is operated by CHN Group LLC, registered in Saint Vincent and the Grenadines, with roots dating back to 2017 and additional administrative presence in the Netherlands. (Information compiled from official sources.)

Licenses/Registration

XM is regulated under CySEC (Cyprus / EU), ASIC (Australia), DFSA (Dubai), and IFSC (Belize), aligning with EU MiFID II standards but not specifically registered as a VASP under MiCA.

While it doesn’t hold specific exchange licenses or operate as a regulated VASP (Virtual Asset Service Provider) under frameworks like MiCA, ChangeNOW complies with global AML/KYC mandates by triggering identity checks when its risk engines flag transactions.

Custody

XM entrusts client funds to top-tier third-party banks in segregated accounts, and although it mentions independent audits and risk controls, it does not provide public Proof of Reserves or disclose cold-storage percentages.

The platform is primarily non-custodial—users send and receive directly from their own wallets—but offers optional custodial service via ChangeNOW Pro Custody (a hot wallet model). It does not publicly share PoR, audit results, or precise cold storage ratios.

Insurance & Protection Funds

EU-based clients via XM’s CySEC arm benefit from the Investor Compensation Fund (cap applies), and the broker enforces negative balance protection—but it does not highlight private insurance schemes.

There’s no public mention of insurance coverage or dedicated asset protection funds, though ChangeNOW demonstrates active anti-fraud and risk-response measures when unauthorized activity is detected or reported.

Incident History

XM has maintained a largely clean record with no major hacks or enforcement actions reported by tier-1 regulators, and any operational interruptions are either internal or compliance-related, with no publicized fines.

ChangeNOW has a strong track record of catching suspicious transactions in real time—successfully halting and assisting recovery of funds in cases like SIM-swap thefts and phishing scams, working with law enforcement to return millions to victims.

Risk Controls

XM supports strong risk safeguards including mandatory KYC, negative balance protection, and secure execution infrastructure, though features like granular API permissions, IP whitelisting, or sub-account hierarchies are mostly available via MetaTrader plugin tools rather than a proprietary interface.

The platform enforces automated AML checks, address whitelisting for Pro users, and KYC triggers as needed. However, it doesn’t offer typical user security features such as 2FA, sub-accounts, granular API permissions, or anti-phishing tools.

Transparency

XM provides detailed legal documents, execution statistics, and quarterly summaries available to clients, but does not publish public wallet addresses, real-time monthly financials, or explicit service-level agreements.

ChangeNOW publishes trust-focused updates—highlighting recovered funds and AML activity—but does not provide continuous transparency tools like public wallets, monthly reserve reports, or service-level agreements (SLAs).

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

XM accepts bank wires, Visa/MasterCard, and e-wallets like Skrill, Neteller, Google Pay, and Apple Pay; the minimum deposit is around $5; e-wallet/top-up deposits are instantaneous, cards take up to a few business days, and bank wires typically reflect within 1–5 business days.

ChangeNOW facilitates fiat-to-crypto purchases through third-party partners such as Simplex, Transak, and Guardarian, enabling payment via Visa/MasterCard, Apple/Google Pay, SEPA, SWIFT, PIX, Revolut, and more. Minimum purchase amounts typically start around $50 (or equivalent), with no firm maximum on classic exchanges, and most transactions finalize within minutes though timing can vary by provider and method.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

XM enforces a full KYC flow requiring identity, selfie, and proof of address before enabling deposits and withdrawals; there is no tiered access—full verification is mandatory to unlock all account functionalities.

ChangeNOW generally operates registration-free and KYC-free for smaller transactions, but it may prompt identity verification via its third-party partner if transactions are large or flagged. Completing KYC under the Pro tier unlocks higher transaction and withdrawal limits, rate advantages, and additional Pro features, with verification typically processed in minutes.

Withdrawals

XM processes withdrawals via the same channel used for deposit (e-wallet, card, or wire), with processing typically within 24 hours and final receipt depending on method (e-wallets same day, cards/wires 2–5 business days); crypto networks aren’t used since XM operates via CFDs.

On-chain crypto withdrawals occur across supported networks—like ERC-20, TRC-20, BEP-20, etc.—and are processed in real time based on network conditions; there are no preset withdrawal limits for classic exchanges, though Pro users may benefit from elevated thresholds.

Customer Support

XM provides multilingual support via live chat and email, reportedly operational 24/5 (depending on your region), with relatively fast response times and a rich repository of educational content and FAQs online.

ChangeNOW offers 24/7 customer support via live chat and email/ticket systems, backed by a comprehensive help center. Response times are generally quick (particularly via live chat), and its self-help knowledge base covers most common topics—though dedicated response patience may vary depending on case complexity.

Languages & Localization

XM supports Spanish-language interfaces and customer support, displays pricing in your account’s base currency (including EUR), and operates under local regulatory regimes to ensure compliance in each jurisdiction.

The platform supports multiple languages (around 15) and displays pricing in common fiat formats (€, $, etc.), offering localized experiences in many regions; however, availability of features and compliance may differ by jurisdiction.

App Quality & Stability

XM’s mobile and web apps—built on the tried-and-true MetaTrader frameworks—are praised for reliable performance and regular updates; while exact crash data isn’t public, user feedback indicates smooth stability and ongoing enhancements.

The ChangeNOW mobile apps are available on Android and iOS and deliver a streamlined experience for swaps; while formal crash-rate data isn’t public, user rankings are strong (around 4.7–4.8/5 on app stores), and the app receives regular updates to enhance performance and fix bugs.

Experience, Performance & Ecosystem

UX/UI

XM exclusively uses MetaTrader platforms—MT4, MT5, WebTrader, and mobile apps—without separate “Lite” or “Pro” versions. MT4 offers a smooth start for beginners, while MT5 brings deeper tools, though mastering either still requires some adaptation to their interfaces.

The platform features a clean, intuitive interface ideal for beginners—swaps proceed in just a few clicks—while the Pro tier introduces a richer dashboard with transaction history, analytics, cashback tracking, and more advanced features tailored to power users

Performance

XM leverages MetaTrader’s known reliability, delivering fast executions with minimal delays—even during busy periods. While traffic surges or market jitters can slightly slow processes, major slowdowns are rare, and KYC flows remain consistent, avoiding backlog surges during bull runs.

ChangeNOW delivers near-instant swap execution thanks to its aggregator model, even during volatile periods; KYC processing within Pro remains efficient, and there’s no known backlog during bull-market surges.

Education

XM provides a free demo environment with live-market simulation and unlimited practice funds. Educational resources include multilingual webinars, live trading rooms, and webinars—many available in Spanish alongside a full demo system for hands-on learning.

While there’s no formal academy or simulation tools, ChangeNOW provides educational articles (especially via its blog) covering topics like crypto strategy and security practices—though Spanish content appears limited

Community

XM fosters a growing community via its multilingual referral initiative—with cash rewards for both referrer and referee. While it lacks its own Discord or Telegram groups, it maintains active engagement through webinars, its “Refer a Friend” program, and content hubs.

Community engagement centers around Telegram, Twitter Spaces AMAs, and blogs; additionally, ChangeNOW rewards referrals with customizable affiliate links offering commission—developers and partners can integrate swaps via widget, API, or bot for seamless referrals

Integrations

XM supports algorithmic automation via Expert Advisors within MetaTrader, but does not provide native TradingView integration, tax-report tools, or accounting dashboards—external utilities must be linked manually.

ChangeNOW offers a robust API with 99.99% uptime and sub-second response times, enabling integration into bots, widgets, or partner platforms; while there’s no native TradingView or tax tool, users can export swap history via CSV for external accounting or analytics

Who Each One Is Best For

XM is perfect for traders who value platform flexibility and automation (via MT5/MT4), appreciate structured learning with multilingual education, and thrive in a regulated, straightforward CFD trading environment—without the need for fancy separate modes or built-in finance tools.

The platform shines for users who seek fast, private, no-frills crypto swaps—regular users will appreciate the simplicity of the Lite experience, while frequent traders and businesses benefit from Pro’s added tools, cashback, loans, and AML features.