XM vs Coinsbank: Fees, Security, Features & Which to Choose (2025)

Trying to choose between XM and Coinsbank This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 5, 2025

XM

Coinsbank

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

United States

Yes

Europe

Yes

Latin America

India

China

Yes

Canada

Yes

United Kingdom

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XM is ideal if:

For flexibility seekers: Ideal if you want access to a wide range of global markets (forex, CFDs, commodities, indices, stocks, crypto) across popular platforms like MT4 and MT5.
For fair-play traders: Perfect if you value consistent execution—no requotes or rejections—and the same conditions for all clients, regardless of account size.
For support-driven users: Great for those who appreciate multilingual, round-the-clock support and educational tools (like live webinars and market insights).

Coinsbank is ideal if:

All-in-one crypto hub: Combines wallet, exchange, merchant gateway, and crypto-linked debit cards—great if you value integrated tools under one roof.
Fiat and card convenience: Supports multiple fiat currencies and offers debit cards with instant crypto conversion—ideal if you frequently spend or manage fiat alongside crypto.
Beginner-friendly and secure: Features a clean, intuitive interface with mobile support and strong security (2FA, cold storage)—well-suited for new users prioritizing ease of use.

XM isn’t ideal if:

If you want full asset variety: XM lacks futures, physical stocks, and a broader crypto selection—so it's not the best fit if you're seeking non-CFD exposure or niche instruments.
If payment flexibility matters: No PayPal or similar e-wallet options, and withdrawing profits often requires bank transfers only.
If transparency is crucial: Being privately held, XM doesn’t publish public financial disclosures, which may concern traders looking for operational transparency.

Coinsbank isn’t ideal if:

Limited crypto variety: Only supports a handful of major coins—may frustrate users seeking diverse altcoin options.
Regulatory ambiguity: Licensed in Belize but with unclear regional oversight—less appealing if you prefer exchanges with transparent local regulation.
Spotty user feedback: Mixed to negative reviews and inconsistent support response—might concern anyone valuing reliable, responsive customer service.

Fees & Total Costs

Spot Maker/Take

XM does not use a maker-taker pricing model for spot crypto trading; instead, it offers crypto CFDs with transparent spreads rather than volume-based fees or native-token discounts.

CoinsBank applies a flat 0.20% maker and 0.50% taker fee regardless of trading volume, with no discounts linked to holding a native token.

Futures/Derivatives

XM provides CFD-based derivatives (including forex, commodities, indices, crypto) rather than traditional futures, with no separate maker/taker fees and funding costs rolled into overnight swap rates depending on account type and position.

CoinsBank does not currently offer futures or derivatives trading, so maker/taker fees and funding costs are not applicable.

Average Spreads on Liquid Pairs

XM’s crypto spreads vary dynamically with market conditions, and while they aim to keep spreads competitive, specific figures for pairs like BTC/USDT or ETH/USDT are not publicly listed to ensure evergreen relevance.

While precise spreads aren’t publicly stated, CoinsBank’s flat trading fee structure suggests that the spread is integrated into the market price and remains modest but slightly higher compared to low-fee platforms.

Fiat Deposits & Withdrawals

Clients can deposit and withdraw using credit/debit cards, bank transfers, and e-wallets like Skrill or Neteller, typically with no internal fees and processing that ranges from instant (e-wallets) to a few business days (cards or wire).

CoinsBank accepts fiat via wire transfer and credit card, with the processing time depending on method; fees are present but not clearly disclosed, and delays may occur depending on the payment channel.

On-chain Withdrawals

XM does not offer on-chain crypto withdrawals—crypto exposure is available only via CFDs—so there are no network-level (like BTC, ETH, TRX) withdrawal fees.

Cryptocurrency withdrawals like BTC are charged a fixed fee (for example, 0.005 BTC), instead of variable “dynamic” network fees, and similar structure likely applies to ETH, TRX, etc., though amounts aren’t explicitly listed.

Hidden Costs

XM imposes inactivity charges after a period without trading, and currency conversion fees may apply if your deposit or withdrawal currency differs from your account base; there are no known express-KYC charges.

Some potential extra costs can include currency conversion spreads, possible fees for expedited KYC, and inactivity charges, though details are not prominently disclosed or standardized on the platform.

Real-World Cost Example: “€500 BTC

Because XM trades crypto via CFDs rather than outright purchases, a “€500 BTC buy” isn’t executed as a direct asset acquisition—costs would come from the spread and any overnight financing, with no actual crypto withdrawal involved.

If you buy €500 of BTC, you’d pay the 0.50% taker fee, plus absorb any market spread and possibly incur a fiat funding fee and fixed BTC withdrawal cost, though exact numbers shift with exchange rates and the selected withdrawal method.

Crypto Offering & Trading Features

Number of Coins & Pairs

XM offers 58 crypto CFDs, covering many major and minor cryptocurrencies across USD, EUR, and GBP denominated pairs; top-volume pairs include BTC/USD, ETH/USD, XRP/USD, LTC/USD, and BCH/USD.

CoinsBank supports four cryptocurrencies—Bitcoin, Ethereum, Litecoin, and Ripple—pairings are limited to these major assets, with only top volume pairs offered, so the total and top-20 breakdown mirrors each other.

Product Range

XM provides CFDs only—no actual spot, futures/perps, options, ETFs, staking, lending, grid or DCA bots—though it does support copy trading via MQL5 alongside its usual CFD offerings.

CoinsBank focuses on spot trading only, without margin, futures/perpetuals, options, ETFs, staking, lending, copy-trading, grid bots, or automated DCA strategies—their offering remains straightforward and singular.

Liquidity

XM does not publish direct liquidity metrics like 24-hour volume or order-book depth, relying instead on its CFD pricing aligned with underlying markets via its partner liquidity providers.

Liquidity data, including precise 24-hour volumes or depth metrics for BTC/ETH, isn’t publicly disclosed on the platform, suggesting moderate liquidity but without publicly accessible indicators.

Tools

XM supports standard order types—including limit, stop, and OCO—offers alerts and advanced charting through MT4/MT5 platforms; it does not feature a proprietary TradingView interface or public API/WS, but use of Expert Advisors is permitted.

The platform offers essential tools—limit orders, stop-loss, take-profit (OCO-style) and real-time charts—but lacks advanced alert systems, built-in TradingView, or public API/websocket access.

Geographic Restrictions by Product

XM restricts certain products in specific regions—crypto CFDs and copy-trading are unavailable to clients in the UK and EEA, and access to CFDs depends on local regulator policies.

CoinsBank allows access to the same basic spot trading services across supported regions, with no explicit geographic restrictions detailed for trading products like derivatives (which are simply not offered).

Innovation

XM does not offer launchpad, launchpool, staking pools, earn programs, or flexible-vs-locked yield products; its innovation focus remains on expanding CFD choices and platform features like copy trading.

Current innovation tools like launchpad, launchpool, flexible or locked earn products are not part of CoinsBank’s offering, as the platform maintains a more traditional and minimalistic functionality set.

Security, Regulation & Custody

Operating Entity & Jurisdiction

XM is run by Trading Point Holdings Ltd (founded 2009), headquartered in Limassol, Cyprus, and operates through specialized regional entities tailored to the EU, Australia, Middle East, and global markets.

CoinsBank is reportedly operated by CoinsBank LP (financial services via XBIT Ltd), said to be registered in Belize, with historical ties to a UK-based entity and offices in Edinburgh, though verifiable details remain opaque.

Licenses/Registration

XM is regulated under CySEC (Cyprus / EU), ASIC (Australia), DFSA (Dubai), and IFSC (Belize), aligning with EU MiFID II standards but not specifically registered as a VASP under MiCA.

Despite claims of FCA authorization under license number 182110, investigative reviews indicate that this license belongs to an unrelated entity, meaning CoinsBank lacks legitimate regulation in the UK, EU, or other formal jurisdictions.

Custody

XM entrusts client funds to top-tier third-party banks in segregated accounts, and although it mentions independent audits and risk controls, it does not provide public Proof of Reserves or disclose cold-storage percentages.

CoinsBank appears to self-custody user assets, with no public evidence of Proof of Reserves, independent audits, or clear disclosure of cold storage percentage figures.

Insurance & Protection Funds

EU-based clients via XM’s CySEC arm benefit from the Investor Compensation Fund (cap applies), and the broker enforces negative balance protection—but it does not highlight private insurance schemes.

The platform does not advertise any formal insurance coverage or dedicated user protection funds to safeguard customer holdings in case of loss or breach.

Incident History

XM has maintained a largely clean record with no major hacks or enforcement actions reported by tier-1 regulators, and any operational interruptions are either internal or compliance-related, with no publicized fines.

Available public data does not show documented incidents such as hacks or regulatory penalties, though several user complaints question the platform’s transparency and reliability.

Risk Controls

XM supports strong risk safeguards including mandatory KYC, negative balance protection, and secure execution infrastructure, though features like granular API permissions, IP whitelisting, or sub-account hierarchies are mostly available via MetaTrader plugin tools rather than a proprietary interface.

CoinsBank has historically offered basic security mechanisms such as multi-signature wallets and user-held keys, but doesn’t broadly advertise more advanced controls like whitelisting, dedicated anti-phishing tools, multiple sub-accounts, or detailed API permissioning.

Transparency

XM provides detailed legal documents, execution statistics, and quarterly summaries available to clients, but does not publish public wallet addresses, real-time monthly financials, or explicit service-level agreements.

The platform does not publish routine transparency reports, nor does it share on-chain wallet addresses or formal SLAs, making their operational transparency limited.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

XM accepts bank wires, Visa/MasterCard, and e-wallets like Skrill, Neteller, Google Pay, and Apple Pay; the minimum deposit is around $5; e-wallet/top-up deposits are instantaneous, cards take up to a few business days, and bank wires typically reflect within 1–5 business days.

CoinsBank supports fiat deposits via bank transfers, credit/debit cards, and internal wallet transfers, with no clearly published deposit minimums, maximums, or exact processing times—methods appear functional but fees and limits are not transparently detailed.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

XM enforces a full KYC flow requiring identity, selfie, and proof of address before enabling deposits and withdrawals; there is no tiered access—full verification is mandatory to unlock all account functionalities.

CoinsBank requires identity verification for fiat operations, but does not clearly define tiered KYC levels or associated limits; users may need to complete basic KYC to access deposit or withdrawal functions.

Withdrawals

XM processes withdrawals via the same channel used for deposit (e-wallet, card, or wire), with processing typically within 24 hours and final receipt depending on method (e-wallets same day, cards/wires 2–5 business days); crypto networks aren’t used since XM operates via CFDs.

Cryptocurrency withdrawals use fixed fees (e.g., 0.005 BTC), with no indication of minimums, maximums, or supported blockchains beyond major ones like BTC or ETH, and timing details are not explicitly shared.

Customer Support

XM provides multilingual support via live chat and email, reportedly operational 24/5 (depending on your region), with relatively fast response times and a rich repository of educational content and FAQs online.

Support is available via 24/7 live chat, email, and phone, with a mobile app and web knowledge base; however, actual response times aren’t promised or documented.

Languages & Localization

XM supports Spanish-language interfaces and customer support, displays pricing in your account’s base currency (including EUR), and operates under local regulatory regimes to ensure compliance in each jurisdiction.

The platform is primarily offered in English, displays prices in fiat like EUR and USD, but does not appear to offer localized content tailored to specific regions or currencies.

App Quality & Stability

XM’s mobile and web apps—built on the tried-and-true MetaTrader frameworks—are praised for reliable performance and regular updates; while exact crash data isn’t public, user feedback indicates smooth stability and ongoing enhancements.

CoinsBank’s mobile app for iOS and Android is designed to be secure and user-friendly, employs data encryption, and enables instant transfers—but hard metrics like stability, crash frequency, or recent updates are not publicly detailed.

Experience, Performance & Ecosystem

UX/UI

XM exclusively uses MetaTrader platforms—MT4, MT5, WebTrader, and mobile apps—without separate “Lite” or “Pro” versions. MT4 offers a smooth start for beginners, while MT5 brings deeper tools, though mastering either still requires some adaptation to their interfaces.

CoinsBank offers a clean, intuitive interface with minimal clutter, making it approachable for beginners; however, it does not differentiate between “Lite” or “Pro” versions, so all users interact with a single unified platform experience.

Performance

XM leverages MetaTrader’s known reliability, delivering fast executions with minimal delays—even during busy periods. While traffic surges or market jitters can slightly slow processes, major slowdowns are rare, and KYC flows remain consistent, avoiding backlog surges during bull runs.

With a streamlined UI and centralized infrastructure, order execution is generally smooth, though there’s sparse feedback on slowdowns during high-volatility or during Bull Market KYC surges—meaning performance may vary under extreme conditions.

Education

XM provides a free demo environment with live-market simulation and unlimited practice funds. Educational resources include multilingual webinars, live trading rooms, and webinars—many available in Spanish alongside a full demo system for hands-on learning.

The platform doesn’t feature a built-in learning academy, demo environment, or Spanish-language educational materials, so users looking for guided tutorials or localized crypto content may need external resources.

Community

XM fosters a growing community via its multilingual referral initiative—with cash rewards for both referrer and referee. While it lacks its own Discord or Telegram groups, it maintains active engagement through webinars, its “Refer a Friend” program, and content hubs.

CoinsBank engages its audience through unique community experiences like blockchain-themed cruises and supports multilingual channels via WhatsApp, Telegram, WeChat, and referrals, though it lacks traditional forums or dedicated Discord groups.

Integrations

XM supports algorithmic automation via Expert Advisors within MetaTrader, but does not provide native TradingView integration, tax-report tools, or accounting dashboards—external utilities must be linked manually.

The platform operates primarily as a standalone crypto solution with no native TradingView integration, external trading bots, tax reporting features, or accounting integrations—keeping the focus on core functionality.

Who Each One Is Best For

XM is perfect for traders who value platform flexibility and automation (via MT5/MT4), appreciate structured learning with multilingual education, and thrive in a regulated, straightforward CFD trading environment—without the need for fancy separate modes or built-in finance tools.

CoinsBank is best for users who want a consolidated crypto wallet, exchange, and spending card all in one place with straightforward usability, whereas more advanced traders or educators may find it lacking in trading sophistication or educational support.