XM vs Zebpay: Fees, Security, Features & Which to Choose (2025)

Trying to choose between XM and Zebpay This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 5, 2025

XM

Zebpay

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Canada

Yes

United Kingdom

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XM is ideal if:

For flexibility seekers: Ideal if you want access to a wide range of global markets (forex, CFDs, commodities, indices, stocks, crypto) across popular platforms like MT4 and MT5.
For fair-play traders: Perfect if you value consistent execution—no requotes or rejections—and the same conditions for all clients, regardless of account size.
For support-driven users: Great for those who appreciate multilingual, round-the-clock support and educational tools (like live webinars and market insights).

Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

XM isn’t ideal if:

If you want full asset variety: XM lacks futures, physical stocks, and a broader crypto selection—so it's not the best fit if you're seeking non-CFD exposure or niche instruments.
If payment flexibility matters: No PayPal or similar e-wallet options, and withdrawing profits often requires bank transfers only.
If transparency is crucial: Being privately held, XM doesn’t publish public financial disclosures, which may concern traders looking for operational transparency.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Fees & Total Costs

Spot Maker/Take

XM does not use a maker-taker pricing model for spot crypto trading; instead, it offers crypto CFDs with transparent spreads rather than volume-based fees or native-token discounts.

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Futures/Derivatives

XM provides CFD-based derivatives (including forex, commodities, indices, crypto) rather than traditional futures, with no separate maker/taker fees and funding costs rolled into overnight swap rates depending on account type and position.

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Average Spreads on Liquid Pairs

XM’s crypto spreads vary dynamically with market conditions, and while they aim to keep spreads competitive, specific figures for pairs like BTC/USDT or ETH/USDT are not publicly listed to ensure evergreen relevance.

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Fiat Deposits & Withdrawals

Clients can deposit and withdraw using credit/debit cards, bank transfers, and e-wallets like Skrill or Neteller, typically with no internal fees and processing that ranges from instant (e-wallets) to a few business days (cards or wire).

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

On-chain Withdrawals

XM does not offer on-chain crypto withdrawals—crypto exposure is available only via CFDs—so there are no network-level (like BTC, ETH, TRX) withdrawal fees.

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Hidden Costs

XM imposes inactivity charges after a period without trading, and currency conversion fees may apply if your deposit or withdrawal currency differs from your account base; there are no known express-KYC charges.

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Real-World Cost Example: “€500 BTC

Because XM trades crypto via CFDs rather than outright purchases, a “€500 BTC buy” isn’t executed as a direct asset acquisition—costs would come from the spread and any overnight financing, with no actual crypto withdrawal involved.

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

XM offers 58 crypto CFDs, covering many major and minor cryptocurrencies across USD, EUR, and GBP denominated pairs; top-volume pairs include BTC/USD, ETH/USD, XRP/USD, LTC/USD, and BCH/USD.

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Product Range

XM provides CFDs only—no actual spot, futures/perps, options, ETFs, staking, lending, grid or DCA bots—though it does support copy trading via MQL5 alongside its usual CFD offerings.

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Liquidity

XM does not publish direct liquidity metrics like 24-hour volume or order-book depth, relying instead on its CFD pricing aligned with underlying markets via its partner liquidity providers.

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Tools

XM supports standard order types—including limit, stop, and OCO—offers alerts and advanced charting through MT4/MT5 platforms; it does not feature a proprietary TradingView interface or public API/WS, but use of Expert Advisors is permitted.

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

Geographic Restrictions by Product

XM restricts certain products in specific regions—crypto CFDs and copy-trading are unavailable to clients in the UK and EEA, and access to CFDs depends on local regulator policies.

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Innovation

XM does not offer launchpad, launchpool, staking pools, earn programs, or flexible-vs-locked yield products; its innovation focus remains on expanding CFD choices and platform features like copy trading.

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Security, Regulation & Custody

Operating Entity & Jurisdiction

XM is run by Trading Point Holdings Ltd (founded 2009), headquartered in Limassol, Cyprus, and operates through specialized regional entities tailored to the EU, Australia, Middle East, and global markets.

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Licenses/Registration

XM is regulated under CySEC (Cyprus / EU), ASIC (Australia), DFSA (Dubai), and IFSC (Belize), aligning with EU MiFID II standards but not specifically registered as a VASP under MiCA.

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

Custody

XM entrusts client funds to top-tier third-party banks in segregated accounts, and although it mentions independent audits and risk controls, it does not provide public Proof of Reserves or disclose cold-storage percentages.

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Insurance & Protection Funds

EU-based clients via XM’s CySEC arm benefit from the Investor Compensation Fund (cap applies), and the broker enforces negative balance protection—but it does not highlight private insurance schemes.

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

Incident History

XM has maintained a largely clean record with no major hacks or enforcement actions reported by tier-1 regulators, and any operational interruptions are either internal or compliance-related, with no publicized fines.

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

Risk Controls

XM supports strong risk safeguards including mandatory KYC, negative balance protection, and secure execution infrastructure, though features like granular API permissions, IP whitelisting, or sub-account hierarchies are mostly available via MetaTrader plugin tools rather than a proprietary interface.

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Transparency

XM provides detailed legal documents, execution statistics, and quarterly summaries available to clients, but does not publish public wallet addresses, real-time monthly financials, or explicit service-level agreements.

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

XM accepts bank wires, Visa/MasterCard, and e-wallets like Skrill, Neteller, Google Pay, and Apple Pay; the minimum deposit is around $5; e-wallet/top-up deposits are instantaneous, cards take up to a few business days, and bank wires typically reflect within 1–5 business days.

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

XM enforces a full KYC flow requiring identity, selfie, and proof of address before enabling deposits and withdrawals; there is no tiered access—full verification is mandatory to unlock all account functionalities.

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Withdrawals

XM processes withdrawals via the same channel used for deposit (e-wallet, card, or wire), with processing typically within 24 hours and final receipt depending on method (e-wallets same day, cards/wires 2–5 business days); crypto networks aren’t used since XM operates via CFDs.

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Customer Support

XM provides multilingual support via live chat and email, reportedly operational 24/5 (depending on your region), with relatively fast response times and a rich repository of educational content and FAQs online.

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Languages & Localization

XM supports Spanish-language interfaces and customer support, displays pricing in your account’s base currency (including EUR), and operates under local regulatory regimes to ensure compliance in each jurisdiction.

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

App Quality & Stability

XM’s mobile and web apps—built on the tried-and-true MetaTrader frameworks—are praised for reliable performance and regular updates; while exact crash data isn’t public, user feedback indicates smooth stability and ongoing enhancements.

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Experience, Performance & Ecosystem

UX/UI

XM exclusively uses MetaTrader platforms—MT4, MT5, WebTrader, and mobile apps—without separate “Lite” or “Pro” versions. MT4 offers a smooth start for beginners, while MT5 brings deeper tools, though mastering either still requires some adaptation to their interfaces.

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Performance

XM leverages MetaTrader’s known reliability, delivering fast executions with minimal delays—even during busy periods. While traffic surges or market jitters can slightly slow processes, major slowdowns are rare, and KYC flows remain consistent, avoiding backlog surges during bull runs.

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Education

XM provides a free demo environment with live-market simulation and unlimited practice funds. Educational resources include multilingual webinars, live trading rooms, and webinars—many available in Spanish alongside a full demo system for hands-on learning.

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

Community

XM fosters a growing community via its multilingual referral initiative—with cash rewards for both referrer and referee. While it lacks its own Discord or Telegram groups, it maintains active engagement through webinars, its “Refer a Friend” program, and content hubs.

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Integrations

XM supports algorithmic automation via Expert Advisors within MetaTrader, but does not provide native TradingView integration, tax-report tools, or accounting dashboards—external utilities must be linked manually.

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

Who Each One Is Best For

XM is perfect for traders who value platform flexibility and automation (via MT5/MT4), appreciate structured learning with multilingual education, and thrive in a regulated, straightforward CFD trading environment—without the need for fancy separate modes or built-in finance tools.

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.