XTB vs Pionex: Fees, Security, Features & Which to Choose (2025)

Trying to choose between XTB and Pionex This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 19, 2025

XTB

Pionex

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Available Countries

United States

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Yes

Canada

Yes

United Kingdom

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XTB is ideal if:

Beginners and hands-on learners will find XTB well-suited, thanks to its intuitive xStation platform and extensive educational tools designed to build confidence and trading skills.
Traders seeking a secure, transparent broker will appreciate that XTB is exchange-listed with strong regulation across multiple jurisdictions, ensuring accountability and trust.
Active traders looking for diverse assets can benefit from access to thousands of CFDs plus real stocks and ETFs, all within a modern, customizable environment built for efficiency.

Pionex is ideal if:

If you value trading automation: Pionex is perfect for you with its built-in, cloud-based trading bots—free to use, no coding needed, and designed for hands-off strategies.
If you’re a beginner in crypto or bots: You’re in luck—user-friendly interface paired with in-depth tutorials makes it easy to get started and understand each bot’s purpose.
If you want flexibility and broad exposure: Pionex offers wide asset access plus both manual and automated tools under one roof, ideal if you like switching between trading styles.

XTB isn’t ideal if:

You prefer passive investing or long-term mutual funds, as XTB focuses on active CFD and Forex trading—not traditional mutual funds or bonds.
You want to automate or mirror trades, since XTB lacks features like copy trading or social trading capabilities.
Advanced pro traders needing extreme platform customization (e.g. strategy backtesting or Level II data) might find xStation’s tooling a bit limited.

Pionex isn’t ideal if:

If you prefer fiat deposits and simplicity: Pionex doesn’t support direct fiat-to-crypto deposits, so newbies must first buy crypto elsewhere and transfer it in.
If you want risk-free practice: There’s no demo or virtual trading—every bot requires real funds, which might deter cautious beginners.
If you need instant, low-cost withdrawals: Some users report high fixed withdrawal fees and occasional delays, making it less convenient for quick exits or small transfers.

Fees & Total Costs

Spot Maker/Take

XTB doesn’t use a traditional maker/taker pricing model or native token discounts—instead, typical spot instruments are offered as CFDs, with costs embedded in floating spreads and without separate maker/taker fees or token-based rebates.

Both spot makers and takers pay a flat rate (around 0.05%) across all volume tiers, though VIP users with high volume may receive reduced maker fees as they climb VIP levels.

Futures/Derivatives

Futures or derivatives—like CFDs on commodities, indices, or crypto—don’t follow a maker/taker structure

Futures trading starts around 0.02% maker and 0.05% taker, with maker fees dropping further for VIP users; there’s no separate funding fee charged by Pionex, though users receive or pay the prevailing funding rate as per the perpetual contract—the profit or cost depending on market direction.

Average Spreads on Liquid Pairs

On crypto CFDs like Bitcoin and Ethereum, spreads are competitive—starting around 0.22% of the market price on liquid pairs such as BTC/USDT and ETH/USDT—and vary dynamically with market liquidity.

Pionex doesn’t publish exact spreads; however, based on industry norms and the platform’s aggregation model, spreads are typically tight and highly competitive on major pairs like BTC/USDT and ETH/USDT.

Fiat Deposits & Withdrawals

Deposits via bank transfer, cards, and e-wallets (e.g. PayU, PayPal, Skrill) are generally free from XTB’s side; withdrawals above a certain amount are also free and processed quickly, while smaller withdrawals may incur a nominal fee.

You can deposit via credit/debit cards—with modest percentage fees depending on region—or via free SEPA (for EUR), Faster Payments (for GBP), and PIX (for BRL), with processing ranging from instant to a few business days; withdrawal fees vary especially for fiat, often via third-party gateways.

On-chain Withdrawals

XTB doesn’t support direct on-chain cryptocurrency withdrawals—since trading is conducted via CFDs, there are no network-based crypto withdrawal fees (neither fixed nor variable).

Withdrawal fees depend on the blockchain used—some are set (like BTC’s 0.0005 BTC), while token transfers on networks like Ethereum, TRON, or BNB Smart Chain follow either fixed or network-based pricing per coin listed.

Hidden Costs

A modest currency conversion spread (around 0.5%) applies when trading in non-base currencies, and an inactivity fee may apply after prolonged dormancy, but there are no extra express KYC charges; overall, XTB emphasizes transparency in these miscellaneous costs.

There are no inactivity or platform maintenance fees, but third-party fiat deposit methods may incur conversion charges; express KYC or related services aren’t publicly detailed, so any extra cost may come from external providers.

Real-World Cost Example: “€500 BTC

For a €500 crypto-CFD purchase, you’d pay the spread embedded in the execution price (around 0.22%), and if you subsequently withdraw below the threshold, you might pay a small withdrawal fee—but there’s no separate trading commission or network fee, making it straightforward and relatively transparent.

Suppose you credit €500 via SEPA (no deposit fee), convert to USDT or BTC via a 0.05% trade (small fee plus tight spread), then withdraw BTC on-chain (e.g., a 0.0005 BTC fee)—your total cost would include that small trading fee, potential slippage, and the network withdrawal charge.

Crypto Offering & Trading Features

Number of Coins & Pairs

XTB offers just over 40 crypto CFDs—including 9 major coins like BTC, ETH, XRP, LTC, BCH, and additional crosses—though only a handful (such as BTC/USD, ETH/USD) comprise the top-liquid 20 by trading volume.

Pionex lists over 120 cryptocurrencies and maintains more than 200 trading pairs, with the top 20 by volume largely featuring major tokens like BTC, ETH, BNB, SOL, XRP, ADA—though exact rankings shift frequently.

Product Range

XTB specializes in CFD-based crypto trading with spot-like long/short positions and modest leverage; it does not offer real crypto spot, perpetuals, options, ETFs, staking, lending, copy trading, bot strategies, or automated DCA features.

Pionex offers spot trading, leveraged futures (up to 100×), numerous free built-in bots (grid, DCA, arbitrage, TWAP, spot-futures, margin-grid, reverse grid, Infinity Grid, etc.), plus copy trading; it also supports P2P fiat conversion, staking/earn programs, but doesn’t appear to provide options, ETFs, or crypto-lending services.

Liquidity

While specific figures aren’t published, XTB provides competitive liquidity on its BTC and ETH CFDs—figures implied by tight, dynamic spreads and real-time execution suggest good 24-hour volume and depth, comparable with leading CFD brokers.

Pionex aggregates liquidity from major exchanges like Binance and Huobi, delivering high 24-hour volumes—reported in the tens of billions—and deep order books on BTC and ETH, ensuring tight execution and reliable bot performance.

Tools

XTB’s xStation platform includes limit, stop-loss, OCO, and take-profit automation; custom alerts; rich charting with technical indicators; but no public API or native TradingView integration, in line with its updated platform focus.

The platform supports limit, market, stop, and OCO orders, alongside bot-driven strategies; while it offers customizable dashboards and APIs, there’s no native TradingView integration, so users rely on built-in charts or external tools.

Geographic Restrictions by Product

Depending on jurisdiction, some instrument types (like crypto CFDs or leveraged products) may be restricted—for instance, XTB may disable crypto trading in regions where regulations don’t permit such derivatives.

Derivatives and advanced instruments like futures may be unavailable in certain regions (e.g., specific countries within Europe or Asia), while others are limited to spot and bot trading depending on local regulations.

Innovation

XTB does not feature crypto-native innovations like launchpads or launchpools, nor does it offer staking or earn products of any kind—its crypto offerings remain purely CFD-based with no yield-generating or token launch services.

Pionex doesn’t currently offer launchpads or launchpools, but it distinguishes itself with flexible earn programs and an ever-evolving lineup of AI-enhanced bots that automate strategies 24/7 without locking funds—championing passive innovation over token-sale hype.

Security, Regulation & Custody

Operating Entity & Jurisdiction

XTB is operated by XTB S.A., a publicly listed Polish joint-stock company founded in 2002 and headquartered in Warsaw, serving global clients across multiple licensed subsidiaries.

Pionex operates through its global platform headquartered in Singapore (launched in 2019) and a U.S.-specific platform, Pionex.US, registered in Princeton, New Jersey—with each entity governed under its own legal structure.

Licenses/Registration

It holds regulatory licenses from key authorities including Poland’s KNF, the UK’s FCA, and Cyprus’s CySEC, ensuring compliance across Europe, though it is not registered as a crypto-specific VASP (virtual asset service provider).

It’s officially registered as a Money Services Business (MSB) with FinCEN in the U.S., but does not hold a MAS (Monetary Authority of Singapore) license, contrary to some reports.

Custody

As a CFD broker, XTB does not hold or custody real cryptocurrencies—instead, all client trading is synthetic, so there’s no need for cold storage, external custodian, or proof-of-reserves protocols.

User funds are held via partnerships with major exchanges; Pionex publicly conducts periodic Merkle Tree-based Proof of Reserves, audited independently by firms like Elite Partners and Moore, verifying assets exceed liabilities.

Insurance & Protection Funds

Client funds are safeguarded through strict segregation and, in certain regions like the UK, fall under compensation schemes, but there’s no direct insurance policy specifically for crypto assets.

There’s no publicly disclosed insurance policy or dedicated protection fund for user assets, beyond the strong reserve and custody practices already in place.

Incident History

XTB has experienced regulatory scrutiny (e.g., fines for pricing practices) but no major hack or crypto breach; a recent allegation of unauthorized client trading prompted immediate tightening of security controls.

To date, there are no known security breaches, hacks, fund suspensions, or regulatory penalties, reflecting a clean operational track record.

Risk Controls

The platform supports robust risk measures including encrypted connections, mandatory two-factor authentication (2FA), multi-contact verification, and cybersecurity monitoring—though API whitelists or sub-accounts aren’t broadly offered.

Security measures include mandatory 2FA, IP whitelisting, anti-phishing warnings, and KYC-based account levels; API permissions are likely granular, though sub-account features aren’t prominently promoted.

Transparency

As a publicly traded entity, XTB publishes regular financial updates and reports; while there’s no public crypto wallet tracking or service-level-agreement metrics, overall operational transparency is solid.

While formal systems like monthly public reports, SLAs, or a visible public wallet aren’t prominently published, the combination of PoR audits and the availability of verification tools offer a meaningful level of transparency.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

XTB supports deposits via bank transfer, credit/debit cards, PayPal, Skrill, and Neteller (depending on your region); there’s no fixed minimum deposit set by the broker, card and e-wallet deposits are usually instant, while bank transfers can take from same day up to 2–5 business days depending on origin.

You can deposit fiat via SEPA for euros, CHAPS/FPS for GBP, and PIX for Brazilian real—typically fee-free for bank methods, while cards and e-wallets (Google Pay, Apple Pay, etc.) are supported via third-party providers with higher fees; processing ranges from instant to a few business days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

XTB requires full KYC completion—identity and bank verification—for live accounts; there’s no tiered “basic” or “advanced” structure openly published—all clients must verify identity to deposit or withdraw, with no anonymous access.

There are two verification tiers—Level 1 (country and full name) unlocks basic deposits and up to $20,000 crypto withdrawals per day, and Level 2 (ID + facial recognition) raises limits to around $1,000,000 daily and enables credit-card fiat purchases.

Withdrawals

Withdrawals go only to your verified bank account, and are free above thresholds like €50–100 depending on the entity; requests before local cut-off (~1 pm) are usually processed same-day (or next-day depending on entity), with processing time typically within 1 business day.

limits, timing, networks (TRC20, ERC20, BEP20)

Customer Support

XTB offers 24/5 live chat, email support, and an extensive self-service help center via its Client Office; response times are typically efficient, backed by a well-organized knowledge base for common queries.

Pionex offers live chat accessible during working hours plus email support; response times can vary, and a robust help center with tutorials and FAQs is available to guide users when agents are offline.

Languages & Localization

The platform is fully localized in Spanish, with fees and balances shown in Europe-centric currencies (€, £, $) depending on your region, and adheres to local regulatory frameworks across its European branches.

The platform is primarily in English with options to display prices in € or $; fiat support is localized (e.g., SEPA in Europe), but there’s limited tailoring for regional regulations outside generic compliance.

App Quality & Stability

The xStation mobile app is stable and regularly updated across Android and iOS, offering dark mode, push alerts, Apple Watch support, and smooth performance with rare crashes—designed for reliable trading on the go.

Pionex’s mobile apps hold solid ratings—above 4+ on iOS and 4.4 on Android—with a large user base; while crash statistics aren’t public, consistent updates and high review scores suggest reliable performance.

Experience, Performance & Ecosystem

UX/UI

The xStation platform is praised for its intuitive design and fully customizable layout, enabling users to quickly personalize their workspace with different chart layouts and toolbars—though there’s no explicit “Lite” or “Pro” mode toggle; instead, functionality scales naturally as you explore deeper features.

Pionex’s interface is clean and intuitive, offering a gentle learning curve especially through its guided bot setup; instead of “Lite/Pro” tiers, it maintains a unified experience where features like bots and charts are accessible with minimal configuration—making it ideal whether you’re starting or experienced.

Performance

Execution is generally fast and stable, with xStation optimized for smooth performance even during active market conditions—though, as with any platform, extreme volumes may slow onboarding slightly, but no widespread order delays or KYC bottlenecks have been reported recently.

The platform has dramatically reduced data and order latency—now syncing in under 30 seconds—although there was a brief latency glitch during a peak futures volatility event in May 2024 that affected manual futures trades; KYC processing remains generally smooth, even in bull market surges.

Education

XTB excels in educational offerings with a robust Trading Academy featuring video courses and tiered modules (beginner/intermediate/advanced), a fully functional unlimited demo environment to practice with virtual funds, and frequent webinars; while much is available in English, key materials are also localized in Spanish.

While there’s no formal demo or simulator, Pionex offers multilingual support including Spanish in its blog and documentation, plus detailed step-by-step tutorials and bot walkthroughs that serve educational purposes effectively.

Community

XTB does not appear to host official Discord or Telegram communities, and while it maintains a trading referral program, its community engagement centers more on its webinars, market articles, and internal support channels rather than external forums or social chat groups.

Pionex fosters engagement via its community channels like Telegram for API and bot discussions, along with a bot marketplace where creators can monetize their strategies; referral programs are also active, rewarding users who bring in new traders.

Integrations

The platform does not natively integrate with TradingView or external bots, nor does it offer built-in tax or accounting tools—traders must rely on external services if they need direct charting or bookkeeping support.

You can integrate Pionex directly with TradingView via its Signal Bot (using alerts and webhooks), and also use the platform’s API to connect with external bot tools; however, dedicated tax or accounting tool integrations are not part of the current offering.

Who Each One Is Best For

XTB works best for traders who value a sleek, beginner-friendly interface with strong educational backing, want a self-guided experience without external bots or social trading distractions, and prefer a platform where everything—from analytics to execution—is centralized and streamlined.

Pionex suits hands-off traders seeking robust automated tools and copyable strategies, as well as tech-savvy users who want to hook up custom setups via API or TradingView; those needing traditional charting ecosystems with accounting or simulator features might find it less tailored.